Miele WCA020 WCS Active User manual

Operating instructions
for washing machines
To avoid the risk of accidents or damage to the machine, it is
essential to read these instructions before it is installed and used for
the first time.
en-ZA M.-Nr. 11 613 220

Contents
2
Warning and Safety instructions ..................................................................... 5
Operating the washing machine ...................................................................... 12
Control panel....................................................................................................... 12
How the sensor controls work ....................................................................... 13
How the sensor controls work ............................................................................ 13
Caring for the environment .............................................................................. 14
Before using for the first time .......................................................................... 15
Removing the open spanner ............................................................................... 15
Washing environmentally and economically .................................................. 17
1. Prepare the laundry....................................................................................... 18
2. Load the washing machine........................................................................... 19
3. Select a programme...................................................................................... 20
4. Add detergent ................................................................................................ 22
Detergent dispenser drawer ................................................................................ 22
CapDosing........................................................................................................... 24
5. Start the programme..................................................................................... 26
Adding laundry during a programme sequence (AddLoad) ................................ 26
6.End of programme ........................................................................................ 27
Spinning.............................................................................................................. 28
Delay start .......................................................................................................... 29
Programme chart .............................................................................................. 30
Extra options...................................................................................................... 33
Short.................................................................................................................... 33
Water + ................................................................................................................ 33
Soak .................................................................................................................... 33
Pre-wash ............................................................................................................. 33
The following extras can be selected in addition to the programmes................. 34
Garment care label symbols............................................................................. 35
Programme sequence....................................................................................... 36
Changing the programme sequence .............................................................. 38
Changing a programme (safety lock) .................................................................. 38
Cancelling a programme ..................................................................................... 38

Contents
3
Detergent ........................................................................................................... 39
The correct detergent.......................................................................................... 39
Water softeners ................................................................................................... 39
Dispensing aids ................................................................................................... 39
Fabric conditioner and liquid starch.................................................................... 39
Recommended Miele detergents ........................................................................ 41
Recommended detergents in accordance with Directive (EU) Nr. 1015/2010.... 42
Cleaning and care ............................................................................................. 43
Cleaning the external casing and the control panel ............................................ 43
Cleaning the detergent dispenser drawer ........................................................... 43
Hygiene info(Cleaning the drum) ......................................................................... 45
Cleaning the water inlet filter............................................................................... 45
Problem solving guide ...................................................................................... 46
The programme does not start............................................................................ 46
The programme is cancelled and a fault indicator light lights up
in the control panel.............................................................................................. 47
During the programme, a symbol appears in the time display ........................... 48
At the end of the programme, an indicator light lights up in the control panel ... 48
General problems with the washing machine ..................................................... 49
An unsatisfactory wash result ............................................................................. 51
The door will not open......................................................................................... 52
Opening the door in the event of a blocked drain outlet and/or power cut ........ 53
Service................................................................................................................ 55
Contact in the event of a fault ............................................................................. 55
Optional accessories........................................................................................... 55
Warranty .............................................................................................................. 55
Installation.......................................................................................................... 56
Front view ............................................................................................................ 56
Rear view............................................................................................................. 57
Installation surface .............................................................................................. 58
Transporting the washing machine to its installation site.................................... 58
Removing the transit bars ................................................................................... 59
Fitting the transit bars ......................................................................................... 61
Levelling the machine.......................................................................................... 62
Screwing out and adjusting the feet............................................................... 62
Installing under a continuous worktop ........................................................... 63
Washer-dryer stack ........................................................................................ 63

Contents
4
The water protection system............................................................................... 64
Connection to the water supply .......................................................................... 65
Connecting the water inlet ............................................................................. 65
Water drainage .................................................................................................... 66
Fitting the elbow............................................................................................. 66
Direct connection to a sink drain outlet.......................................................... 67
Electrical connection .......................................................................................... 68
Consumption data............................................................................................. 69
Note for test institutes ......................................................................................... 69
Selecting test programmes ................................................................................. 69
Technical data.................................................................................................... 70
Programmable functions .................................................................................. 71
Opening the programming level .......................................................................... 71
Choosing and selecting a programmable function ............................................. 71
Editing and saving a programmable function...................................................... 72
Exit programming level........................................................................................ 72
 Keypad tone................................................................................................... 72
 Lock code...................................................................................................... 73
 Indicator switch-off behaviour...................................................................... 73
 Memory ........................................................................................................ 74
 Longer pre-wash Cottons ............................................................................ 74
 Soak duration ............................................................................................... 74
 Gentle action ................................................................................................ 74
 Reduce temperature..................................................................................... 75
 Water plus..................................................................................................... 75
 Water plus level ............................................................................................. 75
 Maximum rinse level..................................................................................... 75
 Suds cooling ................................................................................................. 76
 Anti-crease ................................................................................................... 76
 Low water pressure...................................................................................... 76
Detergents and care products ......................................................................... 77
Detergent............................................................................................................. 77
Specialist detergents.................................................................................... 78
Fabric care.................................................................................................... 79
Additives....................................................................................................... 79
Machine care....................................................................................................... 79

Warning and Safety instructions
5
This washing machine complies with all current local and national
safety requirements. However, inappropriate use can lead to
personal injury and damage to property.
Read the operating instructions carefully before using the washing
machine. They contain important information on safety,
installation, use and maintenance. This prevents both personal
injury and damage to the washing machine.
In accordance with standard IEC60335-1, Miele expressly and
strongly advises that you read and follow the instructions in the
chapter on installing the washing machine as well as the safety
instructions and warnings.
Miele cannot be held liable for damage caused by non-compliance
with these instructions.
Keep these operating instructions in a safe place and pass them
on to any future owner.
Correct application
 This washing machine is intended for use in domestic households
and similar working and residential environments.
 The washing machine is not intended for outdoor use.
 It must be used only as a domestic appliance to wash items which
are specified by the manufacturer as being washable on the wash
care label. Miele cannot be held liable for damage resulting from
incorrect or improper use or operation.
 The washing machine can only be used by people with reduced
physical, sensory or mental capabilities, or lack of experience or
knowledge, if they are supervised whilst using it or have been shown
how to use it safely and recognise and understand the
consequences of incorrect operation.

Warning and Safety instructions
6
Safety with children
 Children under 8 years of age must be kept away from the
washing machine unless they are constantly supervised.
 Children 8 years and older may only use the washing machine
unsupervised if they have been shown how to use it safely and
recognise and understand the consequences of incorrect operation.
 Children must not be allowed to clean or maintain the washing
machine unsupervised.
 Please supervise children in the vicinity of the washing machine
and do not let them play with it.
Technical safety
 Please observe the instructions in “Installation” and “Technical
data”.
 Before setting up the washing machine, check it for any externally
visible damage. Do not install or use a damaged machine.
 Before connecting the washing machine, ensure that the
connection data on the data plate (fuse rating, voltage and
frequency) match the mains electricity supply. If in any doubt,
consult a qualified electrician.

Warning and Safety instructions
7
 Temporary or permanent operation on an autonomous power
supply system or a power supply system that is not synchronised
with the mains power supply (e.g. island networks, back-up systems)
is possible. A prerequisite for operation is that the power supply
system complies with the specifications of EN50160 or an
equivalent standard.
The function and operation of the protective measures provided in
the domestic electrical installation and in this Miele product must
also be maintained in isolated operation or in operation that is not
synchronised with the mains power supply, or these measures must
be replaced by equivalent measures in the installation. As described,
for example, in the current version of BS OHSAS 18001–2 ISO
45001.
 The electrical safety of this washing machine can only be
guaranteed when correctly earthed.
It is essential that this standard safety requirement is met. If in any
doubt, please have the wiring system of the building tested by a
qualified electrician.
Miele cannot be held liable for the consequences of an inadequate
earthing system (e.g. electric shock).
 Do not connect the washing machine to the mains electricity
supply by a multi-socket adapter, extension lead or similar. These do
not guarantee the required safety of the machine (fire hazard due to
the risk of overheating).
 Faulty components must only be replaced by genuine Miele
original spare parts. Only when these parts are fitted can Miele
guarantee the safety standards of the machine.
 The electrical socket must be easily accessible after installation so
that the machine can be disconnected from the electricity supply if
necessary.

Warning and Safety instructions
8
 Unauthorised repairs could result in unforeseen dangers for the
user, for which the manufacturer cannot accept liability. Repairs
should only be undertaken by a Miele authorised service technician,
otherwise any subsequent damage will not be covered by the
warranty.
 While the washing machine is under warranty, repairs should only
be undertaken by a Miele authorised service technician. Otherwise
the warranty will be invalidated.
 If the electrical connection cable is faulty it must only be replaced
by a Miele authorised service technician to protect the user from
danger.
 The machine must be isolated from the electricity supply when
cleaning and maintaining the machine and in the event of a fault.
 The machine must only be connected to the on-site water supply
using a new hose kit. Old hose kits must not be re-used. Check the
condition of the hoses regularly so that you can replace them in
good time and avoid the risk of any water damage.
 The water flow pressure must be at least 100kPa and should not
exceed 1000kPa.
 In areas which may be subject to infestation by cockroaches or
other vermin, pay particular attention to keeping the machine and its
surroundings in a clean condition at all times. Any damage which
may be caused by cockroaches or other vermin will not be covered
by the warranty.
 The machine must not be used in a non-stationary location (e.g.
on a ship).
 Do not make any alterations to the machine, unless authorised to
do so by Miele.

Warning and Safety instructions
9
Correct use
 Do not install the washing machine in a room where there is a risk
of frost. Frozen hoses may burst or split. The reliability of the
electronic control unit may be impaired at temperatures below
freezing point.
 Before using the machine for the first time, check that the transit
bars at the rear of the machine have been removed (see “Installation
- Removing the transit bars”). During spinning, a transit bar which is
still in place may result in damage to both the machine and adjacent
furniture or appliances.
 Turn off the stopcock if the machine is to be left for any length of
time (e.g. holiday), especially if there is no floor drain (gully) in the
immediate vicinity.
 Flooding danger.
If hooking the drain hose into a wash basin, check that the water can
drain off quickly enough to prevent the sink from overflowing. Make
sure the drain hose is secure, so that the force of the water flowing
out of the hose does not dislodge it.
 Take care to ensure that foreign objects (e.g. nails, pins, coins,
paper clips) do not find their way into the machine with the laundry.
These may damage components of the machine (e.g. suds
container, drum), which in turn can result in damage to the laundry.
 Take care when opening the drum door after using the steam
function. Danger of burning due to escaping steam and the high
temperature of the surface of the drum as well as the porthole glass.
Stand back away from the machine and wait until the steam has
dissipated.
 The maximum load for this washing machine is 7.0 kg (dry
weight). See the “Programme chart” for the maximum recommended
loads for individual programmes.

Warning and Safety instructions
10
 If the correct amount of detergent is dispensed, the machine
should not need to be descaled. If, however, you do wish to descale
it, only use a proprietary natural citric acid based descaling agent.
Miele recommends using Miele descaling agent which is available to
order online at www.miele.co.uk or from Miele. Strictly observe the
instructions on the packaging.
 Textiles which have been pre-treated in solvent based cleaning
agents must be thoroughly rinsed in clean water before being
washed in the machine.
 Do not use solvent based cleaning agents, e.g. those containing
benzine, in this machine, as this may result in damage to component
parts and create toxic fumes. Such agents also pose a fire and
explosion hazard.
 Do not use solvent based cleaning agents, e.g. those containing
benzine, to clean the surfaces of the machine. They can cause
damage to plastic surfaces.
 Only use dyes specified by the manufacturer as being suitable for
use in a domestic washing machine. Always observe the
manufacturer's instructions carefully.
 Colour run and dye removers contain sulphur compounds which
can cause damage such as corrosion. Do not use these products in
this machine.
 If detergent comes into contact with the eyes, rinse them
thoroughly with lukewarm water immediately. If swallowed, seek
medical assistance immediately and retain the packaging or label for
reference. Those with skin problems or sensitive skin should avoid
their skin coming into contact with detergent.

Warning and Safety instructions
11
Accessories and spare parts
 Only use original Miele accessories. If other parts are used,
warranty, performance and product liability claims will be invalidated.
 A Miele tumble dryer can be stacked on top of a Miele washing
machine using the appropriate stacking kit (available as an optional
accessory). Please make sure you order the correct one for the Miele
washing machine and Miele tumble dryer.
 If installing the machine on a Miele plinth, (available as an optional
accessory, depending on country), please make sure you order the
correct one for this washing machine.
 Miele will guarantee to supply functional spare parts for a
minimum of 10years and up to 15years following the
discontinuation of your washing machine.
Miele cannot be held liable for damage caused by non-compliance
with these Warning and Safety instructions.

Operating the washing machine
12
Control panel




  
     
aSensor control (temperature)
for selecting the temperature
bSensor control (spin speed)
for selecting the spin speed
cSensor control (extra options)
for selecting the extra options
dSensor control (CapDosing)
for activating detergent dispensing
via a capsule
eOptical interface
This is used by the Service
department as a transmission point.
fSensor control (Delay start)
for activating the Delay start
function. With the Delay start
function, you can delay the start of
the programme. The start of the
programme can be delayed from
30minutes up to a maximum of
24hours. This allows you to make
use of night-time economy
electricity rates, for example.
gTime display
After the programme has started, the
programme duration will appear in
the display in hours and minutes.
When Delay start is being used, the
programme duration will appear after
the Delay start time has elapsed.
hSensor control (start/add
laundry)
The programme can be started
as soon as Start/Add laundry is
flashing on and off. Touching
the sensor control starts
the selected programme. Start/
Add laundry lights up
constantly.
Once the programme has been
started, the sensor control
allows you to add laundry.

Operating the washing machine
13
iIndicator lights
lights up if there are faults
affecting the water inlet and
drainage
lights up if excess detergent
was used
lights up as a reminder about
hygiene information
The Add laundryfunction
cannot be selected.
jProgramme selector
for selecting programmes and for
switching off the appliance. The
washing machine is switched on
when you select a programme, and
switched off by turning the
programme selector to the 
position.
How the sensor controls work
The sensor controls control the values
located above them.
The,,,,andsensor
controls react to fingertip contact.
When a programme is selected, values
are pre-set for the and sensor
controls. Touching the sensor control
decreases the value. After the smallest
value is reached, the display returns to
the maximum value.
How the sensor controls work
The sensor controls control the values
located above them.
The,,,,andsensor
controls react to fingertip contact.
When a programme is selected, values
are pre-set for the and sensor
controls. Touching the sensor control
decreases the value. After the smallest
value is reached, the display returns to
the maximum value.

Caring for the environment
14
Disposing of the packaging
material
The packaging material is used for
handling and protects the appliance
from transport damage. The packaging
material used is selected from materials
which are environmentally friendly for
disposal and can generally be recycled.
Recycling the packaging material
reduces the use of raw materials. Use
material-specific collection points for
valuable materials and take advantage
of return options. Your Miele dealer will
take the packaging material away.
Disposing of your old
appliance
Electrical and electronic appliances
contain many valuable materials. They
also contain certain materials,
compounds and components which
were essential for their correct
functioning and safety. These could be
hazardous to human health and to the
environment if disposed of with
household waste or if handled
incorrectly. Please do not, therefore,
dispose of your old appliance with
household waste.
Instead, please make use of officially
designated collection and disposal
points to dispose of and recycle
electrical and electronic appliances in
your local community, with your dealer
or with Miele, free of charge. By law,
you are solely responsible for deleting
any personal data from the old
appliance prior to disposal. You are
legally obliged to remove any old
batteries which are not securely
enclosed by the appliance and to
remove any lamps without destroying
them, where this is possible. These
must be taken to a suitable collection
point where they can be handed in free
of charge. Please ensure that your old
appliance poses no risk to children
while being stored for disposal.

Before using for the first time
15
Damage resulting from incorrect
installation and connection.
Installing and connecting the
washing machine incorrectly will
cause serious property damage.
See “Installation”.
Removing the open spanner
Take out the open spanner for
removing the transit bars from the
bottom left of the transport
packaging.
This washing machine has undergone
a complete functional test at the
factory and there will be some residual
water in the drum from this process.
Remove the drain hose elbow
from the drum
An elbow piece for the drain hose is
stored in the drum.
Reach under the door grip and pull
the door open.
Remove the elbow piece.
Shut the door with a gentle swing.

Before using for the first time
16
Removing the protective foil
and stickers
Remove:
- Any protective film from the door
- Any stickers from the front and the lid
Please do not remove any labels
(e.g. the data plate) which are visible
when you open the door.
Running the first programme
For optimum water and energy
consumption and excellent wash
results, it is important to calibrate the
washing machine.
To do this, the Cottonsprogramme
must be run without laundry and
without detergent.
Open the stopcock.
Turn the programme selector to the
Cottons position.
The washing machine is now switched
on and the temperature 40 and spin
speed 1400 lights up.
Touch the sensor control.
The programme will start.
Opening the door at the end of
the programme
The door remains locked during the
anti-crease phase. The indicators light
up for the first 15minutes.
Turn the programme selector to the
position.
 appears on the time display and the
indicator light goes out.
The door will unlock.
Tip: After the anti-crease phase, the
washing machine will have switched off
and the door unlocked automatically.
Reach under the recessed grip and
pull the door open.
Tip: Leave the door slightly open to
allow the drum to dry.
Initial commissioning is now complete.

Washing environmentally and economically
17
Energy and water consumption
- To get the most out of your machine,
load the maximum dry load size for
the wash programme you are using.
This will keep the energy and water
consumption to a minimum in relation
to the size of the load.
- Programmes that are more efficient
with regard to energy and water
consumption generally have a longer
running time. By extending the
programme running time, the wash
temperature that is actually reached
can be reduced while still providing
the same wash results.
For example, the
ECO 40-60programme has a longer
running time than the Cottons40°C
or 60°C programme. The
ECO 40-60programme is more
efficient in terms of energy and water
consumption but has a longer
running time.
- Use the Express 20programme for
small, lightly soiled loads.
- Modern detergents make it possible
to wash at lower temperatures (e.g.
20°C). Using lower temperature
settings will save energy.
Hygiene in the washing
machine
Washing at low temperatures and/or
using liquid detergents can cause
bacteria and odours to build up in the
washing machine. Miele therefore
recommends cleaning the washing
machine once every month.
When the indicator light appears in
the control field, the washing machine
must be cleaned.
Information about subsequent
tumble drying
The spin speed selected affects the
residual moisture in the laundry and the
sound emissions of the washing
machine.
The higher the spin speed, the lower
the residual moisture in the laundry.
However, the sound emissions of the
washing machine will increase.
Select the highest possible spin speed
for the wash programme to save energy
in the subsequent tumble dryer cycle.
Detergent
- Do not exceed the amounts of
detergent recommended by the
manufacturer on the packaging.
- Adjust the dosage to the degree of
soiling of the laundry.
- Reduce the amount of detergent with
smaller loads (approx. ⅓ less than
the amount recommended can be
used when washing a half load).

1. Prepare the laundry
18
Empty all pockets.
Damage due to foreign objects.
Nails, coins, paper clips, and so on
can cause damage to garments and
components in the machine.
Check the laundry before washing
and remove any foreign objects.
Pre-treating stains
Badly soiled areas and stains should
be cleaned as soon as possible,
preferably whilst still fresh. Spillages
should be carefully dabbed off using
a soft, colourfast cloth. Do not rub.
Tip: Stains (e.g. blood, egg, coffee, tea)
can be pre-treated using some handy
tricks which can be found in the Miele
guide to laundry care.
Damage due to solvent-based
cleaning agents
Cleaning agents containing benzine,
stain remover, etc., can damage
plastic parts.
When pre-treating textiles, make sure
that any plastic parts (e.g. buttons)
do not come into contact with
cleaning agent.
Risk of explosion due to solvent-
based cleaning agents.
When using solvent-based cleaning
agents, an explosive mixture may
develop.
Never use solvent-based cleaning
agents in the washing machine.
General tips
- Curtains: remove rollers and lead
weights or place in a laundry bag.
- Sew in or remove any loose
underwiring in bras.
- Close any zips, attach velcro
fasteners, fasten hooks and eyes, etc.
before washing.
- Fasten duvet covers and pillow cases
to prevent small items from becoming
rolled up inside them.
Do not wash items which are specified
by the manufacturer as not washable
according to the symbol on the care
label (symbol).

2. Load the washing machine
19
Open the door
Reach under the door grip and pull
the door open.
Check the drum for pets or foreign
objects before loading it with
laundry.
The most efficient use of energy and
water is achieved when a full load is
washed. However, do not overload as
this makes cleaning less effective and
causes creases.
Unfold the laundry and load loosely
into the drum.
Mixing both large and small items
gives better wash results and also
helps to distribute the load evenly
during spinning.
Tip: Please note the maximum load size
for different wash programmes.
Close the door
Make sure that no items are caught
between the door and the seal.
Shut the door with a gentle swing.

3. Select a programme
20
Programme selection
The washing machine is switched on by
turning the programme selector to a
wash programme.
Turn the programme selector to the
required programme.
The estimated wash time is shown on
the time display and the pre-set
temperature and spin speed light up.
Selecting a temperature and spin
speed
The wash programme’s pre-set
temperature and spin speed light up
brightly.
The temperatures reached inside the
washing machine might not be the
same as the temperatures selected.
Perfect wash results are achieved
through a combination of energy use
and wash duration.

Touch the sensor control to change
the pre-set temperature. Touching the
sensor control decreases the value.
After the smallest value is reached,
the display jumps to the maximum
value.
Touch the sensor control to
change the pre-set spin speed.
Touching the sensor control
decreases the value. After the
smallest value is reached, the display
jumps to the maximum value.