Miele WXR 860 User manual

Operating Instructions
Washing machine
It is essential to read these operating instructions before installation
or use of this appliance. This prevents both personal injury and
damage to the appliance.
en-CA M.-Nr. 11 669 430

Contents
2
Caring for the environment .............................................................................. 6
Important safety instructions ........................................................................... 7
Operating the washing machine ...................................................................... 12
Control panel....................................................................................................... 12
Touch display and sensor buttons ...................................................................... 12
Main menu........................................................................................................... 13
Appliance operation examples ............................................................................ 14
Environmentally friendly washing .................................................................... 16
Feedback............................................................................................................. 17
EcoFeedback.................................................................................................. 17
Before using for the first time .......................................................................... 18
Miele@home ........................................................................................................ 19
1. Setting the language ....................................................................................... 20
2. Setting up Miele@home .................................................................................. 20
3. Setting the clock format .................................................................................. 21
4. Removing the shipping struts ......................................................................... 21
5. Commissioning TwinDos................................................................................. 22
Determining the water hardness .................................................................... 22
6. Starting the calibration program...................................................................... 25
1. Preparing the laundry.................................................................................... 26
2. Selecting a program...................................................................................... 27
3. Selecting program settings .......................................................................... 28
4. Loading the washing machine ..................................................................... 30
5. Adding detergent........................................................................................... 31
TwinDos............................................................................................................... 31
TwinDos.......................................................................................................... 31
Detergent dispenser drawer ................................................................................ 33
Using chlorine bleach..................................................................................... 33
Adding powder detergent............................................................................... 34
Using detergent tablets or pods..................................................................... 35
CapDosing........................................................................................................... 36
6. Starting a program ........................................................................................ 38
Adding laundry during a program sequence (AddLoad) ..................................... 38
7. Program end .................................................................................................. 39

Contents
3
Spinning.............................................................................................................. 40
Program chart.................................................................................................... 42
Extra options...................................................................................................... 50
SingleWash ......................................................................................................... 50
Eco ...................................................................................................................... 50
SoftSteam ........................................................................................................... 50
Extra Gentle......................................................................................................... 50
Pre-wash ............................................................................................................ 50
Soak .................................................................................................................... 50
ExtraRinse ........................................................................................................... 51
AllergoWash ........................................................................................................ 51
Rinse Hold........................................................................................................... 51
Wash program chart – extra options ............................................................... 52
Program sequence ............................................................................................ 54
Changing the program sequence .................................................................... 57
Changing a program (child lock) ......................................................................... 57
Interrupting a program......................................................................................... 57
Cancelling a program .......................................................................................... 57
Favourite programs ........................................................................................... 58
Washing assistant ............................................................................................. 59
Timer................................................................................................................... 60
SmartStart ........................................................................................................... 61
Detergent ........................................................................................................... 62
Recommended Miele Detergents........................................................................ 62
General detergent recommendations.................................................................. 63
Cleaning and care ............................................................................................. 64
Cleaning the housing and control panel.............................................................. 64
Cleaning the detergent dispensing drawer ......................................................... 64
Cleaning the drum (Hygiene info) ........................................................................ 67
TwinDos maintenance ......................................................................................... 67
Cleaning the water inlet filter............................................................................... 68
Frequently Asked Questions ............................................................................ 69
The wash program will not start .......................................................................... 69
Fault message after a program has been interrupted ......................................... 70
Fault message after the end of the program ....................................................... 71

Contents
4
Messages or faults affecting the TwinDos system .............................................. 73
General problems with the washing machine ..................................................... 75
An unsatisfactory wash result ............................................................................. 77
The door will not open......................................................................................... 78
Opening the door in the event of a blocked drain outlet and/or power failure ... 79
Technical Service............................................................................................... 81
Contact in the event of a fault ............................................................................. 81
Optional accessories........................................................................................... 81
Warranty .............................................................................................................. 81
Installation.......................................................................................................... 83
Front view............................................................................................................ 83
Rear view............................................................................................................. 84
Installation surface .............................................................................................. 85
Transporting the washing machine to its installation site.................................... 85
Removing the shipping struts ............................................................................. 86
Installing the shipping struts ............................................................................... 88
Levelling the machine.......................................................................................... 89
Unscrewing and adjusting the feet................................................................. 89
Installing under a countertop.......................................................................... 90
Washer-dryer stack ........................................................................................ 90
Additional installation requirements .................................................................... 91
Installing under a countertop.......................................................................... 91
Setting up the cabinet .................................................................................... 91
For closets at room height.............................................................................. 92
Product dimensions ............................................................................................ 92
Dimensions..................................................................................................... 92
Installation on a plinth .................................................................................... 93
Washer-dryer stack ........................................................................................ 93
The Miele water protection system ..................................................................... 94
Water intake ........................................................................................................ 95
Drainage .............................................................................................................. 96
Electrical connection ........................................................................................... 97
Technical data.................................................................................................... 98
Settings .............................................................................................................. 99
Selecting settings................................................................................................ 99
Changing a setting .............................................................................................. 99
Closing the Settings menu .................................................................................. 99

Contents
5
Controls / Display ............................................................................................ 100
Language .................................................................................................... 100
Code............................................................................................................... 100
Memory .......................................................................................................... 100
Clock display.................................................................................................. 100
Volume............................................................................................................ 101
Display Brightness.......................................................................................... 101
Units ............................................................................................................... 101
“Display” off status......................................................................................... 101
Program Sequence.............................................................................................. 102
TwinDos.......................................................................................................... 102
Soiling............................................................................................................. 102
Maximum rinse level....................................................................................... 102
Soak duration ................................................................................................. 102
Extra Gentle.................................................................................................... 102
Anti-crease ..................................................................................................... 103
Bleach ............................................................................................................ 103
Network ............................................................................................................... 104
Miele@home ................................................................................................... 104
SmartGrid ....................................................................................................... 105
Remote Control .............................................................................................. 105
RemoteUpdate ............................................................................................... 106
Appliance parameters ......................................................................................... 107
Legal Information............................................................................................ 107
Copyrights and licenses for operator and control software ........................... 107
Copyrights and licenses for the communication module............................... 107
Water intake ................................................................................................... 108
Installation requirements ..................................................................................... 109
Low water pressure ........................................................................................ 109
Suds cooling................................................................................................... 109
Temperature reduction ................................................................................... 109
Detergents and care products ......................................................................... 110
Detergent............................................................................................................. 110
Special-purpose detergents......................................................................... 111
Fabric care.................................................................................................... 112
Additives....................................................................................................... 112
Machine care....................................................................................................... 112

Caring for the environment
6
Disposal of the packaging
material
The cardboard box and packaging
materials protect the appliance during
shipping. They have been designed to
be biodegradable and recyclable.
Recycling the packaging reduces the
use of raw materials in the
manufacturing process and also the
amount of waste.
Disposal of your old appliance
Electronic and electrical appliances
contain many valuable materials. They
also contain certain materials,
compounds and components which
were essential for the proper
functioning and safe use of the
equipment. These could be hazardous
to your health and to the environment if
disposed of with general waste or if
handled incorrectly. Therefore, please
do not dispose of your old appliance
with general waste.
Consult with local authorities, dealers or
Miele in order to dispose of and recycle
electrical and electronic appliances.
Miele assumes no responsibility for
deleting any personal data left on the
appliance being disposed. Please
ensure that your old appliance is kept
away from children until removal.
Observe safety requirements for
appliances that may tip over or pose an
entrapment hazard.

Important safety instructions
Warning
In order to reduce the risk of fire, electric shock, or injuries,
persons operating the appliance must adhere to the following
safety precautions:
 It is essential to read the operating instructions before using the
washing machine.
 GROUNDING INSTRUCTIONS
The washing machine must be grounded. Connecting the appliance
to ground reduces the danger of electric shock in the event of a
malfunction. The grounding is a protective conductor which provides
a path of least resistance for the current. The washing machine
comes complete with a power cord and plug with the corresponding
protective conductor. The power cord plug must be inserted into a
suitable outlet that has been installed and grounded in compliance
with all applicable local codes.
 WARNING: Incorrect grounding of the appliance will run the risk of
electric shock. In case of doubt, get in touch with a qualified
electrician and arrange to have your cabling inspected.
 Do not replace or make any changes to the plug supplied. If there
is no suitable socket available, a socket must be installed by a
qualified electrician.
 Do not use a damaged washing machine.
 Do not expose the washing machine to outdoor weather
conditions.
 Do not install the washing machine in an area where there is a risk
of freezing conditions. Frozen hoses may burst or split, and the
reliability of the electronic control unit may be impaired at
temperatures below freezing point.
7

Important safety instructions
 Before connecting the washing machine, make sure that the
connection data on the data plate (voltage and connected load)
match the domestic electricity supply. If in doubt, request the
connection data from a qualified electrician.
 Do not connect the washing machine to the domestic electricity
supply by a multi-socket adapter, extension lead or similar. These do
not guarantee the required safety of the machine (fire hazard due to
the risk of overheating).
 The washing machine is not intended for maritime applications or
for use in mobile units such as motor homes or aircraft. However,
installation in such scenarios may be possible under certain
conditions. Get in touch with Miele's Technical Service department
regarding these specific requirements.
 Do not make any changes or repairs on the washing machine if
this is not expressly permitted in these operating instructions.
 Only Miele is permitted to replace a damaged power cord. Miele
service technicians use original power cords from Miele.
 If hot-water systems are not used for longer than two weeks, there
may be a buildup of hydrogen under certain conditions. HYDROGEN
IS EXPLOSIVE. If the hot-water systems have not been in use for
longer than two weeks, allow hot water to run from all valves for
several minutes before operating the washing machine. This reduces
the formation of hydrogen. Refrain from smoking and keep away
from naked flames while the water valves are open. The gas will be
flammable during this time.
 Remove the door or destroy the door lock before disposing of the
washing machine.
8

Important safety instructions
Use
 Children are not allowed to play with, on, or inside the washing
machine. If you are operating the washing machine in the presence
of children, the children must be supervised at all times.
 The temperature of the porthole glass becomes very high during
washing. Danger of burning! Refrain from touching the porthole
glass. You must therefore keep children away from the porthole glass
during the wash cycle.
 Only use the washing machine for washing fabrics with a care
label stating that they are suitable for machine washing. Other
applications may be dangerous.
 Do not wash any fabrics which have been cleaned, washed, or
soaked with cleaning agents containing solvents (e.g. benzine) or
other flammable substances. These fabrics release vapours which
can ignite or explode. Do not add these kinds of fabric to a load of
washing.
 Do not use any solvents or other flammable substances or
explosive materials in the washing machine. These materials can
release vapours which can ignite or explode.
 Never use solvent based cleaning agents on or in the washing
machine. Surfaces are damaged on contact with cleaning agents.
 Always make sure that the drum is stationary before reaching in to
remove laundry. Do not touch the drum whilst it is still rotating.
 Do not make any alterations to the machine.
KEEP THESE OPERATING INSTRUCTIONS IN A SAFE
PLACE
9

Important safety instructions
 Miele tumble dryers and Miele washing machines can be installed
as a washer-dryer stack. A Miele washer-dryer connection kit is
required as an optional accessory for this. Please ensure that the
washer-dryer connection kit is suitable for the Miele tumble dryer
and the Miele washing machine.
 If installing the machine on a Miele plinth (available as an optional
accessory), please make sure you order the correct one for this
washing machine.
 Should detergent enter the eyes, rinse out immediately with plenty
of lukewarm water. If accidentally ingested, seek medical advice
immediately. People who have sustained damage to the skin or who
have sensitive skin should avoid contact with the detergent.
 Be careful when opening the door following use of the steam
function. There is a danger of burning due to escaping steam and
the high temperature of the surface of the drum as well as the
porthole glass. Step back and wait until the steam has dissipated.
 The maximum dry laundry weight is 17.6 lb (8 kg). See the
“Program chart” for the maximum recommended loads for individual
programs.
 This washing machine is supplied with a special lamp to cope
with particular conditions (e.g. temperature, moisture, chemical
resistance, abrasion resistance, and vibration). This special lamp
must only be used for the purpose for which it is intended. It is not
suitable for room lighting. Replacement lamps may only be fitted by
a person authorized by Miele or by Miele Technical Service.
10

Important safety instructions
FCC Declaration of Conformity
 These devices comply with FCC Rules Part15. This equipment
has been tested and found to be in compliance with the limits for a
ClassB digital device, pursuant to Part15 of the FCC Rules of
Operation and is subject to the following conditions:
These devices may not cause harmful interference.
These devices must accept any interference received, including
interference that may cause undesired operation.
FCC Radiation Exposure Statement
 This equipment complies with FCC radiation exposure limits set
forth for an uncontrolled environment. This equipment should be
installed and operated with minimum distance 8“ (20cm) between
the radiator and your body.
Industry Canada Statement
 This digital apparatus does not exceed the ClassB limits for
Radio Noise Emissions from digital apparatus set out in the Radio
Interference Regulations of the Canadian Department of
Communications.
Complies with Canadian ICES-003 ClassB specifications.
11

Operating the washing machine
Control panel
Start/Stop

  
asensor button
Takes you back one level in a menu.
bTouch display
cStart/Stopsensor button
Touching the Start/Stopsensor button starts the selected program or cancels a
program that has already been started. The program can be started as soon as
the sensor button is flashing on and off. The sensor button lights up constantly
once the program has started.
dOptical interface
This is used by the Service department as a transmission point.
ebutton
For switching the washing machine on and off. To save energy, the washing
machine will switch off automatically. This occurs 15minutes after the end of
the program/Anti-crease phase, or after being switched on if no further
selection is made.
Touch display and sensor buttons
The  and Start/Stopsensor buttons and the sensor buttons in the display react
to finger tip contact.
The touch display can be scratched by pointed or sharp objects, e.g., pens.
Only touch the display with your fingers.
12

Operating the washing machine
13
Main menu
After switching on the washing
machine, the main menu will appear on
the display.
You can access all the important sub-
menus from the main menu.
Touch the sensor button at any time
to return to the main menu. Values set
previously are not saved.
 11:02
  

Programs Favourites MobileStart
Help
Main menu page 1
You can scroll to the second page of
the main menu by swiping your finger
across the display.
 11:02
 

Wash
Assistant
Maintenance Settings
Help
Main menu page 2
The symbol next to the time of day is
displayed when the washing machine is
connected to a network.
 Programs
You can select the various wash
programs.
 Favourites
You can save up to 12 of your own
customized wash programs (see
“Favourites”).
 MobileStart
MobileStart enables you to operate your
washing machine remotely with the
Miele app.
The Remote Controlsetting must be
switched on.
Touch the MobileStartsensor button and
follow the instructions in the display.
 Wash Assistant
The Wash Assistant provides a step-by-
step guide to selecting the optimum
wash program for your laundry (see
“Washing assistant”).
 Maintenance
Maintenance options for the TwinDos
system and the Clean Machineprogram
are located in the Maintenancemenu
(see “Cleaning and care”).
 Settings
You can alter the washing machine’s
electronics to suit changing
requirements in the Settingsmenu (see
“Settings”).

Operating the washing machine
14
Appliance operation examples
Option lists
Programsmenu (single selection)
 11:02
 

1:57
2:43
1:39
1:04
h
h h
h
Normal
Delicates
Wrinkle-free
Programs
Help
Sanitize
 
You can scroll right or left by swiping
your finger across the screen. Place
your finger on the touch display and
swipe it in the direction you want.
The orange scroll bar under the pictures
shows that there are further options to
choose from.
To select a wash program, touch a
program name.
The display will change to the standard
menu for that program.
Optionsmenu (multiple selection)
 11:02
SingleWash
Eco
SoftSteam
Options 
OK
Extra Gentle




You can scroll right or left by swiping
your finger across the screen. Place
your finger on the touch display and
swipe it in the direction you want.
The orange scroll bar under the pictures
shows that there are further options to
choose from.
To select extra options, touch one or
more sensor buttons with extra options.
Currently selected extra options are
marked orange.
To deselect an extra option, simply
touch the extra optionsensor button
again.
Touch the OKsensor button to activate
all selected extra options.

Operating the washing machine
15
Setting numerical values
You can set numerical values in some
menus.
12
11 59
10 58
01 01
02 02
Clock display
OK
pm 00
Enter the numbers by swiping up or
down. Place your finger on the number
that you want to change and move your
finger in the direction you want. Touch
the OKsensor button to accept the set
numerical value.
Useful tip: Briefly touching the
numbers will bring up the numerical
keypad. Once a valid number has been
entered, the OKsensor button will be
highlighted green.
Pull-down menu
The pull-down menu can be used to
display information, e.g., about a wash
program.
 11:02

2:15
Normal
h
Overview
Temperature Spin speed
TwinDos Options
Not selectedNot selected
 Timer  Save



Warm

Max
Touch the top edge of the screen in the
middle and drag down with your finger.
Help display
Help appears along the bottom line of
the display in the main menu and the
Programs menu.
Touch the Help sensor button to
display the text.
Touch the Close sensor button to
return to the previous screen.
Exiting a menu
Touch the sensor button to return
to the previous screen.
Entries made before this which have not
been confirmed withOK will not be
saved.

Environmentally friendly washing
16
Energy and water consumption
- To get the most out of your machine,
load the maximum dry load for the
program you are using.
The energy and water consumption
will then be the lowest in relation to
the size of the load.
- When smaller amounts of laundry are
washed, the washing machine's
automatic load recognition system
will reduce the amount of water and
energy used.
- Use the Express program for small,
lightly soiled loads.
- Modern detergents make it possible
to wash at lower temperatures (e.g.,
20°C). Using the corresponding
temperature settings will save energy.
- Washing at low temperatures and/or
using liquid detergents can cause
bacteria and odours to build up in the
washing machine. Miele therefore
recommends cleaning the washing
machine once every month.
The washing machine provides you
with a reminder with the message
Hygiene info: select “Maintenance” and
run the “Clean Machine” program in the
display.
Detergent consumption
- Use the TwinDos system for exact
dispensing.
- Adjust the dosage to the level of
soiling of the laundry.
- Do not exceed the amounts of
detergent recommended on the
packaging.
- Only use highly efficient detergent
with the following label:
When drying with a tumble dryer
Select the highest possible spin speed
for the wash program to save energy in
the subsequent tumble dryer cycle.

Environmentally friendly washing
17
Feedback
EcoFeedback
You can call up information about the
energy and water consumption of your
washing machine with the
EcoFeedbacksensor button.
The following information will appear in
the display:
- an estimate of the energy and water
consumption before the program
begins
- the actual energy and water
consumption during the program or
at the end of the program
1. Estimate
The estimated energy and water
consumption levels will be displayed
as a bar chart on the right-hand side.
The more bars visible, the higher the
energy or water consumption.
The estimate will vary depending on the
wash program, temperature, and any
extra options selected.
2. Actual consumption
You can view the actual amount of
energy and water used by a program
both during and at the end of the
program.
The costs can also be displayed. See
“Settings – Consumption” for more
detailed information on costs.
The consumption will alter as the
program progresses.
If the door is opened or the machine
has switched off automatically at the
end of the program, the data will revert
to the estimated consumption.
Useful tip: You can view the
consumption data for the last wash
program and for total consumption (see
“Settings – Consumption”).

Before using for the first time
18
Damage from incorrect
installation and connection.
Installing and connecting the
washing machine incorrectly will
cause serious damage to property.
See “Installation”.
This washing machine has undergone
a complete functional test at the
factory and some residual water will
therefore remain in the drum from this
process.
Removing the protective foil
and stickers
Remove:
- any protective film from the door
- any stickers from the front and the lid
Please do not remove any labels
(e.g. the data plate) which are visible
when you open the door.
Remove the detergent
cartridges and the drain hose
elbow from the drum
Two detergent cartridges for automatic
detergent dispensing and an elbow
piece for the drain hose are stored in
the drum.
Pull open the door.
Take the two cartridges and the
elbow piece out of the drum.
Shut the door with a gentle swing.

Before using for the first time
19
Miele@home
Your washing machine is equipped
with an integrated WiFi module.
To use this feature, you will need:
- A WiFi network
- The Miele@mobile app
- A Miele user account. The user
account can be created via the
Miele@mobile app.
The Miele@mobile app will guide you as
you connect your washing machine to
your home WiFi network.
Once your washing machine is
connected to your WiFi network, you
can use the app, for example, to carry
out the following activities:
- Operate your washing machine
remotely
- Access information about the
operating status of your washing
machine
- Access information about a program
sequence on your washing machine
Connecting your washing machine to
your WiFi network will increase energy
consumption, even when the washing
machine is switched off.
Before installing the washing
machine in its final location, ensure
the signal strength is sufficient for
your WiFi network.
Availability of the WiFi connection
The WiFi connection shares a frequency
range with other appliances (including
microwave ovens and remote control
toys). This may result in sporadic or
even complete connection failures.
Therefore, the availability of featured
functions cannot always be guaranteed.
Miele@home availability
The ability to use the Miele app
depends on the availability of the
Miele@home service in your country.
The Miele@home service is not
available in every country.
For information about availability,
please visit www.miele.com.
Miele app
The Miele App is available to download
free of charge from the Apple App
Store® or from the Google Play™ store.

Before using for the first time
20
Switching on the washing
machine
Press the  button.
The welcome screen will light up.
The display will guide you through the
6steps of the initial commissioning.
1. Setting the language
You will be asked to set the display
language. It is possible to change the
language at any time via the Settings
menu.
english (AU)
Language
english (CA)
english (GB)
english (US)
español
français (F)
OK
Scroll to the left or the right until the
language you want appears.
Touch the sensor button for the
language you want.
The selected language will be
highlighted in orange and the display
will change to the menu for setting up
Miele@home.
2. Setting up Miele@home
Skip Continue
Set up Miele@home?

To set up Miele@home now: touch
the Continuesensor button.
Useful tip: To postpone setup until
later: touch the Skipsensor button. The
following message will then appear in
the display:
It is possible to set up later in “Settings /
TwinDos”.
Confirm with theOKsensor button.
Via WPS Via App
Which connection method would you
like to use?

Select the connection method you
wish to use.
You will then be guided by the display
and the Miele app.