minuendo MSA 2 User manual

Smart Alert Dock
MSA 2
User Instructions
Languages contained within the document with Language designation:
EN User Instructions
NO Brukerveiledning

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FCC Unlicensed Devices
Modification Statement: Changes or modifications to the equipment not expressly
approved by the party responsible for compliance could void the user’s authority to
operate the equipment.
Compliance Statement: This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interferences received, including interference that
may cause undesired operation.
Interference Statement: This equipment has been tested and found to comply with
the limits for a Class A digital device, pursuant to part 15 of the FCC Rules.These
limits are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment.This equipment
generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instruction manual, may cause harmful interference
to radio communications. Operation of this equipment in a residential area is likely
to cause harmful interference in which case the user will be required to correct the
interference at his own expense.
Exposure Statement: To comply with FCC/IC RF exposure limits for general
population / uncontrolled exposure, the antenna(s) used for this transmitter must
be installed to provide a separation distance of at least 20 com from any persons
and must not be co-located or operating in conjunction with any other antenna or
transmitter.
ISED Canada Compliance Statement
This device contains licence-exempt transmitter(s)/receiver(s) that comply with
Innovation, Science and Economic Development Canada’s licence-exempt RSS.
Operation is subject to the following two conditions:
1. This device may not cause interference.
2. This device must accept any interference, including interference that may cause
undesired operation of the device.
L’émetteur/récepteur exempt de licence contenu dans le présent appareil est
conforme aux CNR d’Innovation, Sciences et Développement économique Canada
applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux
deux conditions
suivantes:
1. L’appareil ne doit pas produire de brouillage ;
2. L’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage
est susceptible d’en compromettre le fonctionnement.

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B
E
F
G
A
C
H
D
E
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Overview (Fig. 1)
Dock Components (Reference Fig 1.0)
AEarplug Station
BEarplug LED
CPower In
DReset Port
EDock LED
FTop Panel
GWall Mounting Holes
HBottom Panel
Quick Start Guide
Pairing Dock to WiFi
E will blink in BLUE.
With Dock LED (Fig 1-E) blinking BLUE (only) NOT BLUE & RED – in this case
Dock was put into ‘Pairing Mode.’
1. WiFi settings (on a mobile phone)
2. Select WiFi “Minuendo-Dock-XXX” where XXX corresponds to Dock serial
number display on product label
3. Select SSID of WiFi Router for Dock to connect with
4. Enter Password of WiFi Router and press “Save”
5. When successful “Success” displayed on on the mobile. Dock LED = Solid
GREEN
Setting Dock to WiFi Pairing Mode
RESET to PAIRING MODE if Blinking BLUE/RED.
If Dock LED (Fig 1-E) showing blinking BLUE & RED
Using suitable probe (such a pencil). Press and hold RESET pin for > 4 seconds.
Release.
Dock LED will blink BLUE when in WiFi Pairing Mode.
Inserting and Removing Earplug

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USER INSTRUCTION CONTENTS
EN USER INSTRUCTIONS .................... 4
NO BRUKERVEILEDNING.................... 24
Introduction
Minuendo Smart Alert dock (Dock) is an accessory item for use with the
Smart Alert earplug (Earplug). It provides the function of a base station,
simultaneously charging and performing data synchronisation for up to 8
Earplugs.
Feature summary
• Charging of Earplug(s)
• Wall or desk mountable
• Data synchronisation with Minuendo Smart Alert digital service (cloud)
through WiFi
• LED status indications for connected Earplugs and Dock Status
• Single main power inlet.
• Status reporting for automated ‘offline’ notifications (when registered to an
active Cloud Account)
• Automatic Firmware updates (when connected to server via WiFi).
Safety Information
Please read and follow all safety information contained with these instructions before
first use of the Smart Alert docks. Retain these instructions for future reference.
Warning:
• Ensure that mains power lead is connected to the Dock before connecting
with the mains power socket. Ensure that the mains socket is off before
connecting the mains power lead.
• Do not remove the back panel while the Dock is connected to mains power.
Do not rely on the mains socket on/off switch. Remove plug from socket.
• Any repair or serving of the Dock should be performed by Authorised
personnel only.
• Ensure the Dock is mounted so that no foreign objects can fall into the
Earplug stations.
• Mount and use the Dock indoors only.
• The Dock should not be used in environments that are considered
flammable or explosive atmospheres. The Dock contains electrical
components that may cause ignition. Do not use it in environments where
sparks may cause fire or explosion.
• The Dock should not be used where there is a risk that the Dock could
impede an exit or escape route.
• The Earplug should be fully dry before connecting with the Dock.
• Do not place any object into the Earplug stations other than the Earplug.
Caution:
• When using the Dock on a desk, ensure that the mains power lead does not
cause a trip hazard.
• Ensure that the Dock is suitably secured to the wall or desk so that it
cannot be knocked off.
• Ensure that the mains power lead is regularly inspected for serviceability.
• The Dock should not be used for more than 5 years from the date of
manufacture stated on the packaging.
• Do not remove Earplugs from the Dock by pulling on the Earplug cables
• Do not remove the Earplug from the Dock by pulling on the centre of the
Collar Unit. Extract the earplug by gently pulling the Earplug holding the
right hand side – pulling in an upward rotational movement. Do not pull
directly away from the Dock.
• Ensure that the Right hand side of the earplug Collar Unit (with the 4
electrical pins) and LED is inserted into the Dock.
• If the Earplug becomes stuck in the Dock station do not use force to
remove the Earplug. Consult with the distributor or supplier for technical
support.

1: Mobile WiFi Settings
Select WiFi “Minuendo-
dock-XXX” where XXX
corresponds to Dock serial
number displayed on the
product label.
2: Select Router
Select SSID of WiFi router
to be used for pairing.
3: Enter Password
Enter Password of WiFi
Router and press Save. Take
care correctly entering
long and complicated
passwords.
1: Mobile WiFi Settings
Select WiFi “Minuendo
Dock XXX” where XXX
corresponds to Dock serial
number displayed on the
product label.
2: Select Router
Select SSID of WiFi router
to be used for pairing.
3: Enter Password
Check the PEAP box.
Enter Username &
Password of the profile
provided by your IT
department. Press Save.
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Pairing to WiFi Network
Using Standard WiFi Mode
1) Ensure Dock is in WiFi Pairing mode (Dock LED Blinking BLUE)
2) On a mobile phone. Follow these steps.
When successfully paired with a WiFi router, “Success! The Dock is now
connected to WiFi” will be displayed on the mobile phone and LED2 on the
Dock will become Solid GREEN.
If unsuccessful, “Failure! Dock was not able to connect to WiFi. Redirecting to
settings page..” and LED2 will continue to blink either BLUE or BLUE/RED. In
this event the WiFi process pairing process should be repeated.
If on repeated attempts the Dock and WiFI does not connect consult your
dealer for technical support or your IT department.
Using Protected Extensible Authentication Protocol (PEAP) Mode
If connecting the Dock via a corporate network it maybe necessary for your
Dock to be registered as a device on the network before it can be connected.
The IT department will provide the login details (Username and Password)
needed. The unique MAC address of your Dock is provided on the product
label on the rear of your Dock.
1) Ensure Dock is in WiFi Pairing mode (Dock LED Blinking BLUE)
2) On a mobile phone. Follow these steps.
When successfully paired with a WiFi router, “Success! The Dock is now
connected to WiFi” will be displayed on the mobile phone and LED2 on the
Dock will become Solid GREEN.
If unsuccessful, “Failure! Dock was not able to connect to WiFi. Redirecting to
settings page..” and LED2 will continue to blink either BLUE or BLUE/RED. In
this event the WiFi process pairing process should be repeated.
If on repeated attempts your Dock and WiFI does not connect consult your
dealer for technical support or your IT department.

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Advisory
• With the Dock in the approximate position where it will be wall mounted,
pair with Router and confirm Dock Status (Dock LED Ref Fig 1-E) is solid
GREEN, before mounting to the wall.
• Check the signal strength of the planned WiFi router using a mobile phone.
If low signal strength for that WiFi network either:
(a) reposition the Dock to a location with stronger WiFi signal or
(b) Select an alternative network if available
• Avoiding mounting the Dock on metal surfaces or close to other devices
that might impact WiFi connectivity; such as in close proximity to
Microwave ovens, TVs or radio transmission equipment such as two-way
radios.
• Consult with your IT service team for the appropriate mechanism to use for
Dock pairing such PEAP.
• The Dock will connect with WiFi networks working on 2.4GHz only. It will not
pair with 5.0GHz networks.
Wall Mounting Instructions
Wall mounting is recommended. The height of the Dock when mounted should
be set so the mains power lead reaches a mains socket safely and the Dock is
at a comfortable height so that all users are able to reach the Earplug without
stretching.
The maximum height from the floor at which the Dock should mounted is
1.6 metres. Measured to the upper (top) edge of the Dock. The Dock should
mounted such the top of the Dock is level.
It is recommended that the Dock is mounted to a wall in a suitable location
close to where users would normally put on, take off, and store their Personal
Protective Equipment.
Wall Fixings
The Dock should be mounted using all 4 holes and fixings that are appropriate
to the construction type of the wall. As wall materials vary, screws and fixings
are not included. For advice on suitable screw systems, contact your local
specialised dealer. Maximum diameter head: 3.9 mm / 5/32 inch
Check the construction of the wall to which the Dock will be mounted. Pay
special attention to identify any services that may be within the wall or below
the surface. If in doubt consult a builder to perform a site survey to identify
the type and location of any hazards.
The hole for the fixing should be performed by a competent person using the
appropriate tools and personal protective equipment.
The hole dimensions in the Dock are 3.9 mm / 0.153 inch.
Level
Fig. 2 - Mounting Level
Fig. 3 - Mounting Hole Dimensions
Fig. 4 - Mounting Dimensions

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Dock Operation
Before you use the Dock, you must read and understand the Safety
Information in this manual.
Turning On
Connect the mains power lead to the Dock and then to a mains power socket.
Turn the mains socket ON
The mode and Status of the Dock shall be indicated by the Dock LED Status
(Ref Fig 1-E). Reference Table 1.0
Dock LED Mode
Blinking BLUE WiFi Pairing Mode
Blinking BLUE &
RED Pairing Mode. Dock has been paired with WiFi Router. Searching for that Router
Solid GREEN Dock connected to WiFi Router and Cloud Server
Blinking ORANGE Dock connected to WiFi Router but connection with
Cloud Server has not been established or has been
lost.
Blinking RED &
ORANGE Data transfer between Dock and Server in progress
Table 1.0 – Dock LED Status
Advisory
• Use the mains power lead for your geographic location.
• The Dock will provide Earplug charging if no WiFi connection or server
connection is established.
• Data transfer (blinking RED and ORANGE LED) between the Dock and
Server will happen in regular intervals while ON. Do not switch of the Dock
or remove power during this time.
• Dock firmware will be automatically updated by the Server. During this time
the Dock LED will indicate that Data Transfer is in progress. Do not switch
of the Dock or remove power during this time.
• If the connection between the Server and the Dock is interrupted the
Dock LED will blink ORANGE, leave the Dock and WiFi powered on, if the
Connection is not restored after 15 minutes, turn the Dock power off, wait
3 seconds and then reapply. Restart the WiFi Router. The Dock remembers
the WiFI router details and will automatically reconnect.
Turning Off
Turn the mains socket off (if the socket is switched). Remove the mains lead
from the mains socket.
Advisory
• Switch off the Mains socket and disconnect the plug before disconnecting
the mains lead.
Connecting Earplugs
Using any available Earplug station on the Dock, insert the right hand side of
the collar unit into the Dock. Push the Earplug firmly into the Dock, the Earplug
will provide a confirmation beep that a connection has been made.
Advisory
• The right hand side of the Earplug Collar Unit has the LED and is marked
with R.
• When connecting an Earplug when the Earplug LED is blinking PURPLE the
confirmation Beep will not be heard.
• It is not necessary to turn the Earplug off using the button on the Collar
Unit when using the Dock.
The Earplug LED (Ref Fig 1-B) will illuminate according to the status of the
Earplug. Refer to Table 2.0
Earplug LED (Dock) Mode
Blinking ORANGE Earplug battery charging
Solid GREEN Earplug battery fully charged
Blinking RED &
ORANGE Data transfer in progress between Earplug and cloud servers
Solid ORANGE Earplug is waiting to transfer data.
Table 2.0 – Earplug LED Status
Advisory
• Do not disconnect the Earplug while a Data Transfer is in progress.
• The time to transfer data may vary depending on (a) the volume of data
being transferred (b) the actually speed of the WiFi router, its connection
with the Internet (c) If an Earplug firmware is being downloaded and
installed on the Earplug
• Earplug firmware updates occur automatically.

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Disconnecting Earplugs
Holding the Earplug Collar Unit close to the Dock pull the earplug out of the
Dock. The Earplug should be pulled in a slight upward and rotating motion
away from the Dock. When the Earplug is disconnected a confirmation Beep
will be heard. The Earplug has turned on.
Advisory
• It is not necessary to turn the Earplug on using the button on the Collar
Unit when using the Dock. The Earplug turns on automatically.
Inserting Earplugs
Cleaning, Maintenance, and Dock Reset
Cleaning & Hygiene
Clean the Dock regularly using a damp cloth. Do not use abrasive materials
to clean any part of the Dock casing. Certain chemical substances may
adversely affect the Dock casing. Contact the manufacturer for further
details. Do not place anything inside the Earplug stations.
Maintenance
Regularly check the condition of the Dock. Pay attention to the Earplug
station to ensure they have no foreign objects within them. Regularly check
the Dock wall mountings and its stability. Do not open or attempt to repair
any part of the Dock. Service and repair activities must be carried out by
authorized personnel and facilities.
Dock Soft Reset
In the event that the Dock becomes unresponsive to Earplug connections or
disconnections, first cycle the Dock power. Switch off the mains switch, wait
3 seconds then switch back on. It is not necessary to remove any connected
Earplugs. When power is removed and reapplied the Earplug will sound
confirmation Beeps.
Factory Reset
Using a suitable tool such as pencil. While power is applied press and hold the
RESET BUTTON for >12 seconds. All settings will be reset and the Dock will
require re-pairing with a WiFi Network. Indicated by blinking BLUE and RED
Dock LED (ref Fig 1-D).

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Transportation and Disposal
Transportation
When transporting the Dock where possible use the original packaging,
observing the operating and storage temperature and humidity range.
Disposal
Follow national regulations, local and corporate guidelines for the safe disposal
of the Dock and the mains power lead. The use of the WEEE symbol on the
product indicates that this product may not be treated as household waste.
Ensuring that this product is disposed of correctly, will help the environment.
Minuendo supports the reuse and recycling of WEEE as there are several
environmental benefits of doing so, such as: Reduction of raw material and
energy usage, prevention of landfill, prevention of hazardous and/or toxic
materials present in some WEEE contaminating the environment.
For detailed information regarding recycling this product contact your local
authority, your household/industrial waste disposal service provider.
ANNEX 1: Technical Data
Environmental:
Operating Temperature -5°C to +35°C
Storage Temperature -15°C to +40°C
Operating Humidity 5% to 85% RH
Mass & Dimensions:
Length / Width / Height 625mm / 182mm / 61mm
Weight 1140g
Electrical:
Input rating 100-240V~, 50/60Hz, 0.35A
Output rating 5.0V ⎓0.12A per port
WiFi:
Compatibility IEEE 802.11 b/g/n
Band 2.4 GHz

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Supplier Information
Minuendo AS. Nedre Slottsgate 2c. 0153 Oslo. Norway
www.minuendo.com
Country of Origin
The Dock is manufactured in Norway.
Disclaimer, Warranty and Limitation of Liability
Disclaimer: If the recommendations and directions provided in this Instruction
Manual are not followed, the function afforded by the Dock may be severely
impaired. This may cause consequences for the user for which Minuendo
AS shall not be responsible. Minuendo AS does represent or warranty that
the Dock is compatible with any specific third-party hardware or software
other than expressly specified. Any attempt to disassemble the Dock may
impact its functionality and invalidate the manufacturer warranty. Customer
understands and warrants that Customer has the responsibility to implement
reasonable and appropriate security measures relating to the Dock, the
information used and the network environment. This obligation includes
complying with applicable security, cybersecurity standards, and best
practices. Minuendo shall not be liable for damages caused by a security or
Cybersecurity Event resulting from Customer’s failure to maintain reasonable
and appropriate security measures. Customer is responsible for all such
damages.
Warranty: In the event any Minuendo AS Dock is found to be defective in
material, workmanship, or not in conformity with any express warranty for
a specific purpose. Minuendo’s only obligation and your exclusive remedy
shall be at Minuendo’s option, to repair, replace or refund the purchase
price of such parts or products upon timely notification of the issue by you
and substantiation that the Dock has been stored, maintained and used in
accordance with Minuendo written instructions. EXCEPT WHERE PROHIBITED
BY LAW, THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY EXPRESS OR
IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE OR OTHER WARRANTY OF QUALITY, OR THOSE ARISING FROM
A COURSE OF DEALING, CUSTOM OR USAGE OF TRADE, EXCEPT OF TITLE
AND AGAINST PATENT INFRINGEMENT. Minuendo has no obligation under
this warranty with respect to any Dock that has failed due to inadequate
or improper storage, handling or maintenance; failure to follow product
instructions; or alteration or damage to the Dock caused by accident, neglect
or misuse.
Limitation of Liability: EXCEPT WHERE PROHIBITED BY LAW, IN NO EVENT
SHALL MINUENDO BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL,
INCIDENTAL OR CONSEQUENTIAL LOSS OR DAMAGES (INCLUDING LOST
PROFITS) ARISING FROM THIS PRODUCT, REGARDLESS OF THE LEGAL
THEORY ASSERTED. THE REMEDIES SET FORTH HEREIN ARE EXCLUSIVE. Intentionally left blank