MIRABELLA E95A User manual

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Quick Start Guide
FULL HD Wi-Fi INDOOR P&T CAMERA
Model: E95A
KEYCODE: 42988274

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Welcome, Thank you for choosing our smart camera, getting started is easy.
What’s included
Security camera
Power Adapter
Product Details

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1. Connection Preparation
It is important that your phone is connect to 2.4Ghz home WIFI and not the
5GHz.
To verify your mobile device is set to a 2.4Ghz WIFI network, navigate to the
Setting menu and click on Wi-Fi. In this menu you will see all the detectable
networks in your area. Locate the SSID (the name of your network), and
ensure that the Wi-Fi SSID does not end with a 5G / 5GHz.
Check you have a strong WI-FI signal (at least two bars) in the location where
the smart camera is to be installed.
If you don’t have at least two bars signal on your phone, then you may need
to reconsider the location or obtaining a Wi-Fi extender to boost the WI-FI
signal strength.

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2. Install the APP and register Account
For the best experience, download the "Mirabella Genio" APP to your
smartphone from the App Store or Google Play, or you can also scan the QR
code below, the APP icon will be displayed after it has been installed
successfully
Insert the Micro SD card (Micro SD card not included)
(optional, camera can work without it, but it will not able to record any
footage).
Rotate the camera by hand, let the camera lens towards ceiling to expose the
Micro SD card slot. Insert the Micro SD card gently into the slot, please pay
attention with the direction of the Micro SD card, by look at the direction
icon on the Micro SD card slot. don’t not force it inside.
Micro SD card size needs >8GB, support up to Max of 128Gb.

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3. Pairing the camera using Mirabella Genio App
1. Connect the power to the camera using supplied DC 5V 1A Micro USB
power adapter
2. Wait for 30-40 seconds, the indicator light will be blinking RED rapidly
(2 blinks per second) Camera is ready to pair.
3. Open Mirabella Genio APP, tap on “+” symbol, then choose Security
& Sensor ,and select your camera
4. Follow the APP’s instruction carefully to complete the network
pairing process.
Video instuction is also avilable on the www.mirabellgenio.com.au
If after scanning the QR code, the indicator light changes from blinking Red to
blinking Blue but failed to become solid Blue and you received time out and/or
device not found error, this is an indication of a communication error with the
router, please ensure
1.manually disable the 5Ghz Wi-Fi signal on the router setting
2.indicator light is blinking red rapidly as per APP screen (2 blinks per second)
3.make sure you enter the correct 2.4Ghz Wi-Fi name and password

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if the led indicator light is not blinking red rapidly when turned on, power off the
camera, wait for 10 sec, power on the camera, depress and hold the reset button
until the light start to blinking red rapidly and repeat the pairing process again.
Camera usage Tips
Tap on the pencil icon you can access the camera’s settings page
To take snapshot of the
screen and save it to phone’s camera
roll
Tap to speak to the camera
Record live footage into your
phone’s internal storage
Access to the footage
recorded on the Micro SD card
To turn the motion detection
alarm on / off
To turn sound on/ off
To change video quality , high definition or Standard definition
To access to camera’s settings page
To switch to full screen view mode
: Wi-Fi signal, if signal is less than 60% you should consider

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changing the location or boost the WI-Fi Signal using Wi-Fi extender
Share Device, if you wish to share or
remove sharing this camera with other
genio APP user
Device information: detail information
for this camera, owner information,
Virtual ID, IP address etc
Use Echo, instruction on how to use
with amazon alexa
Basic Function Settings: please ensure
IR Night Vision is on Auto, and Talk
Mode is two way Talk
Detection Alarm Settings: where you
can turn on/off the motion detection
alarm and motion tracking,
Motion Detection: On/Off and
detection sensitivity level setting
Memory Card Settings: this option will
only appear when 8GB-128GB Micro SD
card is inserted
Firmware information: when new
firmware is release for this camera you
will see a notification icon next to it.
Remove Device: remove the device
from current account so you can re-pair
it again or pair under different
account/router

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SD Card Recoding: this option must
be turned on if you want to record
footage into SD card and view it in
playback mode
Event recording: only records if it
detects motion movement, motion
detection option must be on at
same time for it to work
Non-stop Recording: camera will
start to record 24/7, when SD is full
new footage will automatically
overwrite the old footage without
end user action
Format Memory card: delete all the
contains on the SD card and format
SD into FAT32 format
We recommend use Scandisk, Verbatim, Kingston , Samsung Class 10 high

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speed micro SD for best performance, When use non-stop recording a
32GB card can record up 6 days of footage. Event recording can record up
to 4 weeks of footage.
Remember the performance of Wi-Fi camera is relies heavily on the performance of your
router, before considering buying a new router or Wi-Fi extender, please google topics such
as “Improving WiFi Signal and Changing Channels” and try out the settings suggested.
If you are using Telstra NBN or dual-band router, you must disable the 5GHz WI-Fi in order to
make a successful connection and for best overall performance.
Please note that in Australia MOST smart products only work on the 2.4Ghz signal.

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FAQ:
How to connect camera to another router/genio account?
Go the camera’ settings page, look for “remove device” Remove it and reset the
camera and pair it again through the APP.
Poor performance, take long time to load the live footage?
Please check the Wi-Fi signal, if it is less than 60%, you will need consider changing
the camera location or purchase a Wi-Fi extender.
Camera went offline and doesn’t reconnect back online by itself?
Go the camera’ settings page, look for “remove device” Remove it and reset the
camera and pair it again through the APP.
Follow the pairing process but still receive the Cannot find Device error?
Manually disable the 5Ghz Wi-Fi signal on the router setting
Ensure that the 2.4Ghz Wi-Fi signal is on.
Ensure the indicator light is blinking RED rapidly as per APP screen (2 blinks per
second)
Please check you have entered the correct 2.4Ghz WI-Fi SSID and password
I am using Telstra NBN, I disabled the 5Ghz and I still cannot get it to pair?
Please follow the Guest Network paring instructions on
https://mirabellagenio.net.au/faqs
If you have done all of the above, ensuring that the 5Ghz is disabled and the light
changed from blinking red to blinking blue, but failed to become a solid blue, then
your modem could be incompatible with smart device.
All trademarks are used for reference purposes only. Made in China
ANKO, HOME&CO AND AUDIOSONIC® ARE TRADEMARKS OF KMART AUSTRLIA LIMITED.
MIRABELLA INTERNATIONAL PTY LTD
1 MIRABELLA DRIVE, TULLMARINE, VIC, AUSTRALIA 3043
TOLL FREE: 1800 636 528, www.mirabellagenio.com.au