Mircom TX3 Series User manual

Version 2 Mircom 1
LT-6113 Copyright June 2017
TX3 Series
TX3 EMERGENCY PHONE
Installation and Operation Manual

2TX3 Emergency Phone Installation and Operation Manual Version 2
LT-6113 Copyright June 2017
Copyright 2017 Mircom Inc.
All rights reserved.
Mircom TX3-EMER-1S and TX3-EMER-200KS manual rev 2
This manual, as well as the software described in it, is provided under licence or
other agreements and may be used or copied only in accordance with the terms of
such license. The content of this manual is furnished for informational use only.
It is subject to change without notice, and should not be construed as a
commitment by Mircom. Mircom assumes no responsibility or liability for any
errors or inaccuracies that appear in this book.
Except as permitted by such license, no part of this publication may be
reproduced, stored in a retrieval system, transmitted in any form by means
electronic, mechanical, using any recorded media, or any other format without
the prior written permission of Mircom.
Mircom
25 Interchange Way
Vaughan, Ontario
L4K 5W3
905.660.4655
Fax:[phone]

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Contents
1 Introduction 6
1.1 TX3 Emergency Phone 7
1.2 Features 8
1.3 Accessories 8
1.4 Warranty and Special Notices 9
1.5 About This Manual 9
1.5.1 Version Control 9
1.5.2 Additional Documentation 9
1.6 Contact Us 10
1.6.1 General Inquiries 10
1.6.2 Customer Service 10
1.6.3 Website 10
1.6.4 Email 11
1.6.5 Technical Support 11
2 Installation 12
2.1 Dimensions 13
2.2 Mounting 14
2.3 Mounting the Emergency Phone with the optional trim ring 15
2.4 Wiring the Controller Board 16
2.4.1 Connectors 17
2.4.2 Potentiometer 17
2.4.3 Switches 17
2.4.4 Jumpers 17
2.5 Controller Board Connectors - Bottom 18
2.6 Controller Board Connectors - Top 20
2.6.1 Telephone Lines 1 to 5 21
2.6.2 AC and DC Door (Output 1) 21
2.6.3 Aux. Door Relay (Output 2) 21
2.6.4 General Relay Outputs 3 and 4 21
2.6.5 Inputs 1 to 5 21
2.6.6 Camera Supply 22
2.7 RS-485 22
2.8 Setting the RS-485 Address 23
2.9 Connect the Optional Strobe 26
2.10 Grounding 27
2.11 Connect the Power 28
2.12 Installing the Heater 29
2.13 Installing the Optional MD-921 IP Module 30
2.14 Installing the Optional Guard Phone Module 31
2.15 Using the Guard Phone 31
2.16 Updating Firmware 32
3 Connecting 33
3.1 PC System Requirements 34

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Contents
3.2 Install the Configurator 34
3.3 Connect to the Emergency Phone 34
3.3.1 Connect to an existing TX3 network 35
3.3.2 Connect to one or more Emergency Phones 36
4 Programming 40
4.1 Inputs and Outputs 41
4.2 Correlations 41
4.3 Program the Buttons 41
4.4 Program the Emergency Phone from the Keypad 43
4.5 Dial from the Keypad 43
5 TX3 System 45
5.1 TX3 System 46
5.2 Single Emergency Phone 47
5.3 Dual Emergency Phones 49
5.4 Multiple Emergency Phones 50
5.5 Networking TX3 Panels 51
6 Specifications 54
6.1 Operating Temperature 54
6.2 Telephone Lines 54
6.3 AC Power Supply 54
6.4 Power Transformer 54
6.5 Door Strikes 54
6.6 Outputs 2-4 55
6.7 Modem 55
6.8 Size 55
6.9 Weight 55
Warranty & Warning Information 56
Special Notices 59

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List of Figures
Figure 1 Front of the Emergency Phone 7
Figure 2 Dimensions of the Emergency Phone 13
Figure 3 Mounting the Emergency Phone with the trim ring 15
Figure 4 Emergency Phone Main Controller Board 17
Figure 5 Microphones and JW11 18
Figure 6 Controller Board Connectors for -C Models - Bottom 18
Figure 7 3 Terminal Controller Board Connectors - Bottom 19
Figure 8 Controller Board Connectors - Top 20
Figure 9 Telephone Line 21
Figure 10 RS-485 Connections 22
Figure 11 Connecting the optional strobe 26
Figure 12 Grounding 27
Figure 13 Connecting the PS-4P power supply 28
Figure 14 Heater TH-102 Installation Location 29
Figure 15 IP Module Data and Ethernet Connectors 30
Figure 16 Guard Phone Module 31
Figure 17 Add Panel 35
Figure 18 Create New Job 36
Figure 19 New Job 37
Figure 20 Add Panel 38
Figure 21 New Job with Emergency Phone 39
Figure 22 Online Events 39
Figure 23 Emergency Call Button 42
Figure 24 Operator Call Button 43
Figure 25 Single Emergency Phone 47
Figure 26 Single Entrance System Wiring 48
Figure 27 Dual Emergency Phones 49
Figure 28 Many Emergency Phones to One Line 50
Figure 29 TX3 devices on an RS-485 network. 51
Figure 30 TX3 devices on an Ethernet TCP/IP network. 52
Figure 31 Lobby control units using both Ethernet and RS-485
networks 53

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1 Introduction
This manual provides information about the installation and operation of the
Emergency Phone, and must be read in its entirety before beginning any
installation work.
Installation must be performed by a qualified technician and must adhere to the
standards and special notices set by the local regulatory bodies.
Note: Mircom periodically updates panel firmware and Configurator
Software to add features and correct any minor inconsistencies.
For information about the latest firmware or software visit the
Mircom website at www.mircom.com.
For warranty and special notices information see the Warranty and Special
Notices chapter on page 56.
Warning: The Telephone Access System assembly must be grounded by a
qualified electrician. An improperly grounded unit can result
in equipment malfunction and electrical shock.
This manual explains
• TX3 Emergency Phone
• Features
• Accessories

Introduction
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1.1 TX3 Emergency Phone
Mircom’s TX3 Emergency Phone provides high quality two-way
communication between residents or visitors and the concierge or guard in a
multi-unit dwelling establishment.
The are two configurable buttons on the front of the Emergency Phone. The
Emergency Call Button can be programmed to call an emergency hotline. The
Operator Call Button can be programmed to call a concierge or operator. The
buttons can be correlated with outputs, so that when the red button is pressed, a
strobe illuminates, for instance.
Figure 1. Front of the Emergency Phone
Loc
k
Operator Call Button
Eme
rgency Call Button
4 Line Display
Keypad
(TX3-EMER-200KS only)
Speaker
Microphone
Optional
camera

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Introduction
1.2 Features
Features of the Emergency Phone include:
• Vandal-resistant, high quality intercom and paging device
• Stainless steel front panel with vandal-resistant microphone and speaker
openings
• 4 line OLED display
• Provision for a camera
• Storage of up to 200 names (TX3-EMER-200KS version only)
• Back-lit 16 digit keypad with dedicated buttons for Page Up, Page Down,
Call and Info (keypad version only)
• Concierge/Security Desk/Guard Phone capability
• Ability to network panels together (peer-to-peer)
• Hands-free full duplex communication
• Flexible one to four digit resident dial codes
• Dials up to 10 digit telephone numbers
• System can be configured locally using the keypad or a computer with the
TX3 configuration software
• Upload/download configuration files without taking the whole system off-
line
• Programming from one location
• Records a maximum of 5000 event logs
• Industry Canada and F.C.C. approved
1.3 Accessories
• LP1-012 Strobe
• HT701 Grandstream Analog Telephone Adapter (VoIP modem)
• TX3-EMER-FTB flush trim ring
•CAM-3TX3Camera
• TH-102 Thermostat Heater with one PS-24P Transformer Plug
• TX3-GPM Guard Phone Module
• TX3-IP IP Module

Introduction
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1.4 Warranty and Special Notices
Mircom values your business and always attempts to provide you with the very
best service.
Please see the Warranty and Special Notices chapter on page 56 for information
about the warranty and special notices about equipment use.
1.5 About This Manual
This manual applies to the following models:
•TX3-EMER-1S
• TX3-EMER-200KS
• TX3-EMER-1S-C
• TX3-EMER-200KS-C
1.5.1 Version Control
The version number appears on the front cover and changes whenever there is a
major or minor update to any part of the system regarding operation or
configuration.
The following convention indicates major or minor changes:
Initial release. Version 1.00.0
Major change. Version 2.00.0
Minor change. Version 2.01.0
Pre-release changes. Version 2.01.1
1.5.2 Additional Documentation
For additional documentation, see the following Mircom literature:
• LT-979 TX3 Telephone Access Systems Programming Manual
• LT-969 TX3 Installation and Operation Manual
• LT-995 TX3 Configuration and Administration Manual
• LT-968 TX3 Telephone Access System User’s Guide
• LT-1161 MD-921 IP Module Installation Instructions
• LT-972 Guard Phone Manual Installation Instructions

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Introduction
1.6 Contact Us
Mircom fosters a collaborative support process and environment in providing
early feedback to meet your specific needs.
You can contact us from Monday to Friday 8:00 A.M. to 5:00 P.M. E.S.T.
1.6.1 General Inquiries
For general inquiries call us at the following numbers:
Toll Free: 1-888-660-4655
Local: 905-660-4655
1.6.2 Customer Service
Customer service is available at the following numbers:
Toll Free: 1-888-MIRCOM5
Local: 905-695-3535
Local Fax: [phone]
Toll-Free Fax: [phone]
1.6.3 Website
Visit the Mircom website, at www.mircom.com, to find the product information
you are looking for and to learn about troubleshooting, training and technical
support options.
The website provides avenues for customers to ask questions about new and
existing technologies, and receive expert technical support about software and
products. Visit www.mircom.com/chat.

Introduction
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1.6.4 Email
As a customer you quickly become informed on how we can help with new
products and technologies. Contact Mircom at [email protected].
1.6.5 Technical Support
For technical support contact Mircom’s Technical Support Department between
8 A.M. and 5 P.M. (EST) Monday through Friday, excluding holidays.
Toll Free: 1-888-MIRCOM5
Local: 905-695-3535
Local Phone: [phone]
Toll Free Phone: [phone]
Email: [email protected]

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2 Installation
This chapter provides information on how to install and wire the Emergency
Phone.
This chapter explains
• Dimensions
• Mounting
• Mounting the Emergency Phone with the optional trim ring
• Wiring the Controller Board
• Controller Board Connectors - Bottom
• Controller Board Connectors - Top
• RS-485
• Setting the RS-485 Address
• Connect the Optional Strobe
• Grounding
• Connect the Power
• Installing the Heater
• Installing the Heater
• Installing the Optional MD-921 IP Module
• Installing the Optional Guard Phone Module
• Using the Guard Phone
• Updating Firmware

Installation
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2.1 Dimensions
Figure 2. Dimensions of the Emergency Phone
4 1/2” (114 mm)
3 3/8”
(86 mm)
5 17/32”
394 mm)
1 27/64”
(36 mm)
(86 mm)
3 13/32”
15 13/64”
(386 mm)
16 5/8”
(422 mm)
5 27/32”
(149 mm)

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Installation
2.2 Mounting
Attention: To comply with ADA regulations, the call button on TX3-EMER-
1S and the keyboard on TX3-EMER-200KS must be no more than
48” (1219 mm) from the ground (forward reach) and 54” (1372
mm) from the ground (side reach). See the ADA Accessibility
Guidelines for more information:
http://www.ada.gov/2010ADAstandards_index.htm
• Weight: 10.60 lb (4.8081 kg)
• Overall dimensions: Height: 16 5/8” (422 mm) Width: 5 29/32” (150 mm)
Depth: 4 1/2” (114 mm)
• Mounting hole diameter: 13/64” (5 mm)
• Knockout diameter: 7/8” (22 mm) and 1 1/8” (29 mm)
The emergency phone mounts on the wall. Mount the enclosure right-side up (the
Mircom logo on the door is on the bottom).
You need:
• 4 fasteners appropriate for the wall that you are mounting the enclosure on.
1. Find a suitable location for the enclosure.
2. Using the enclosure as a template, mark the back mounting locations of the
two keyholes. Ensure that at least one side is over a wall stud.
3. Remove the enclosure and place the fasteners halfway into the wall into
the marked hole locations.
4. Place the enclosure onto the fasteners and lower it so that the fasteners fit
in the narrow part of the keyholes.
5. Screw the other two fasteners into the two remaining holes.

Installation
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2.3 Mounting the Emergency Phone with the optional
trim ring
1. Mount the semi-flush trim into the wall cut out, attach to the wall stud, left
or right using the two slot holes on the side of the semi-flush trim ring.
2. Place the Emergency Phone inside the trim ring.
3. Secure the entry panel enclosure and the semi-flush trim using the four
screws provided.
Figure 3. Mounting the Emergency Phone with the trim ring
TX3 Emergency Phone
TX3-EMER-FTB trim ring
6 13/32"
(163 mm)
16 45/64"
(424 mm)
19 5/8"
(498 mm)
2 3/4"
(70 mm)
4 1/2"
(114 mm)
8 55/64"
(225 mm)

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Installation
2.4 Wiring the Controller Board
All wiring is a maximum length of 1000 ft (304.8 m). The RS-485 wiring
maximum length is 4000 ft (1219.2 m).
Figure 4 shows the general layout of the Emergency Phone main controller
board.
Telephone
lines 1 to 5
Door Supply, Door
Relay, and 2 General
Purpose Relays
JW8
P7: Guard Phone
Connection
SW1: DIP
Switches
P5: Ethernet Board
Connection
USB Port
P4: Modem
Connection
JW7
JW1
JW2
JW5
JW10
JW9
JW11

Installation
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Figure 4. Emergency Phone Main Controller Board
2.4.1 Connectors
USB. Computer connection for firmware download and configuration.
P4. TX3-MDM Modem Board connector.
P5. MD-921 IP Module Board connector.
P6. Key pad and front door LCD display.
P7. Guard Phone Board connector.
2.4.2 Potentiometer
PT1 (if present).Pulse phone potentiometer. This potentiometer is normally
factory set and does not require adjustment.
2.4.3 Switches
SW1. SW1 sets the unit’s RS-485 ID (node address) and the IP addressing mode.
SW2. SW2 turns the unit’s power ON and OFF for servicing, or to re-start the
unit.
2.4.4 Jumpers
JW1. JW1 is used for updating firmware and is normally open.
JW2. JW2 is used for updating firmware and is normally open.
JW3. JW3 is not used and is left open.
JW4. JW4 is not used and is left open.
JW5. If end-of-line 120 Ωresistors for RS-485 are not available, close JW5 on
the first and last panel connected by RS-485.
JW6 (if present). JW6 is left closed.
JW7. JW7 is not used and is left open.
JW8. JW8 defines the operating state of the AC or DC Door relays as normally
open or normally closed. A jumper wire connects to either the normally
open (position 2 - top) or normally closed pin (position 1 - bottom).
JW9 and JW10. If there are problems with RS-485 communication, close both
JW9 and JW10 on the first and last panel connected by RS-485.

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Installation
JW11:
• If the panel has the MC-001 microphone, close JW11.
• If the panel has the MC-012 or MD-1243 microphone, open JW11.
Figure 5 Microphones and JW11
2.5 Controller Board Connectors - Bottom
Figure 6 shows the connectors at the bottom of the 4 terminal audio controller
board for models ending in -C.
Figure 6. Controller Board Connectors for -C Models - Bottom
MC-012 microphone
JW11 off or open
MC-001 microphone
JW11 on or closed
MD-1243 microphone
JW11 off or open
LED/LAMP
Supply
Input 1
Input 3
Power Supply for TX
3
(use 18 AWG)
RS-485 OUT
+
- +
- s +
RS-485 IN
- s +
+-
Speaker
C
onnection
-
W
MD-1243 Microphone
Connection
RB
+
-
+
-
Input 2
red
black
green
white
Unused
Unused

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Figure 7 shows the connectors for older models.
Note: Both models of microphone are shown in Figure 7. Connect only
one microphone at a time, and set JW11 correctly depending on the
microphone. See section 2.4.4 on page 17.
Figure 7. 3 Terminal Controller Board Connectors - Bottom
LED/LAMP
Supply
Speaker
Connection
Input 1
Power Supply for TX
3
(use 18 AWG)
- +
- +
RS-485 IN
- s +
- +
+-
MC-001
Microphone
Connection
RWB
MC-012
Microphone
Connection
- s +
red
black
green
white

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Installation
2.6 Controller Board Connectors - Top
Figure 8 shows the connectors at the top of the controller board.
Figure 8. Controller Board Connectors - Top
Telephone Lines 1 to 5
Line 1
T R
Line 2
T R
Line 3
T R
Line 5
T R
Line 4
T R
AC
Door Strike
AC or DC
Input Door
Strike Supply
DC Output 1
Door Strike
Aux. Door
Output 2
Relay
General Relay
Output 4
NONC C
NONC C
General Relay
Output 3
JW8