Mistral MF850UBY21 User manual

Model: MF850UBY21
Flame Effect Electric
Fireplace
Instruction Manual

2
Important Safeguards
When using electrical appliances, in
order to reduce the risk of re, electric
shock, and/or injury to persons, basic
safety precautions should always be
followed, including:
For Your Safety
When using this appliance, below safety
precautions should always be followed.
• To prevent re or shock hazard, DO NOT
expose this appliance to rain or moisture.
• Dangerous high voltages are present inside
this enclosure. To avoid electric shock, DO
NOT open the cabinet, refer servicing to
qualied personnel only.
• To protect against re, electrical shock and
injury to persons, do not immerse the unit,
plug or cord in water or spray with liquids.
• The apparatus shall not be exposed to
dripping or splashing and no objects lled
with liquids, such as vases, shall be placed
near the product. Dry location use only.
• No naked ames sources, such as candles,
should be placed on the product.
• Any ventilation holes should not be impeded
by covering with items, such as newspaper,
table paper, tablecloths, curtains etc. Slots
and opening are provided for ventilation to
ensure reliable operation of the product and
to protect it from overheating. Never obstruct
the air inlet and outlet. Do not use any object
to cover this appliance.
• Only connect to a suitable AC 230-240V~50Hz
mains wall outlet. Do not overload the wall
outlet.
• This appliance is not intended to be operated
by means of an external timer or separate
remote-control system. Other use not
recommended may cause re, electric shock
or injury.
• This appliance is not intended for use by
persons(including children) with reduced
physical, sensory or mental capabilities,
or lack of experience and knowledge,
unless they have been given supervision or
instruction concerning use of the appliance
by a person responsible for their safety.
• Keep out of reach of children. Children
should be supervised to ensure that they do
not play with the appliance.
• To disconnect, grip the plug and pull it from
the wall outlet. Never pull by the cord. Do not
use with wet hands or in damp environments.
• Do not attempt to repair, disassemble or
modify the appliance. There are no user-
serviceable parts inside. Repairs should only
be performed by qualied personnel.
• If the supply cord is damaged, it must be
replaced by the manufacturer, its service
agent or similarly qualied persons in order to
avoid a hazard.
• Do not use this appliance outdoors. This
appliance is for household use only and not
for commercial or industrial use.
• Do not use if there are visible signs of damage
to the heater.
• Use this heater on a horizontal and stable
surface, or x it to the wall, as applicable.
• Do not use this heater with a programmer,
timer, separate remote-control system or
any other device that switches the heater
on automatically, since a re risk exists if the
heater is covered or positioned incorrectly.
WARNING: Do not use this heater in small
rooms when they are occupied by persons
not capable of leaving the room on
their own, unless constant supervision is
provided.
Warning: In order to avoid overheating, DO
NOT COVER the appliance.
Warning: Do not place the heater on LONG
PILE CARPET OR FLOKATI RUGS. Use a heat
board if necessary.
WARNING: To reduce the risk of re, keep
textiles, curtains, or any other ammable
material a minimum distance of 1 m from
the air outlet.
WARNING: FIRE RISK EXISTS IF THE HEATER
IS COVERED BY OR POSITIONED CLOSE
TO CURTAINS OR OTHER COMBUSTIBLE
MATERIALS.
The heater must not be located
immediately below a socketoutlet.
Do not use this heater in the immediate
surroundings of a bath, a shower or a
swimming pool.
Do not use this heater if it has been
dropped;

3
Always
1. Always position the heater in accordance
with the instructions.
2. Always make sure the electrical socket is
accessible and located adjacent to, but not
above the heater.
3. Always use a re guard when children,
animals and inrm persons can come into
contact with the heater. Pay attention! The
air outlet gets hot during operation.
4. Always turn the appliance OFF and unplug
it from the mains wall outlet when it is not in
use, when moving the appliance from one
location to another and before cleaning.
Never
1. Never leave the appliance unattended when
it is in use. Never leave children unsupervised
in a room where the heater is ON and
unguarded.
2. Never obstruct or cover the air outlet or force
items into the heater openings, this could
cause overheating and consequent risk of
re. Never insert or allow foreign objects
to enter the air outlet as this may cause
damage to the appliance.
3. Never position or use the heater in the
immediate vicinity of water, such as bathtub,
shower, washbowls, swimming pool etc.
4. Never use aerosols or steam cleaners on or
around the heater.
5. Never use the heater in rooms with explosive
gas or while using f lammable solvents, varnish
or glue.
6. Never route the power supply cord under
carpet etc.
7. Never use the heater to dry clothes, etc.
8. Never operate the appliance with a
damaged cord or plug, after a malfunction
or if it is not working normally, dropped or
damaged in any way.
9. Never let the power cord hang over the edge
of a table or counter or let it touch any hot
surfaces.
10. Never move the appliance by pulling the
cord.
11. Never immerse the product in water or any
other liquid for any reasons.
12. Never use accessories that are not
recommended or supplied by the
manufacturer.
Position Instructions
This heater (where used with the stand) must be
placed on a hard, level, heat resistant surface. or
x it to the wall, as applicable. When positioning,
please keep the following points in mind:
• This heater must not be located immediately
below an electrical outlet.
• The heater MUST only directly be plugged in
to a xed Domestic Power outlet , DO NOT
use in conjunction with Extension cords ,
Power Boards or Double Adaptors , as these
can overheat when overloaded.
• Do not use the appliance in rooms less than
4m2 areas.
• Keep the air inlet and outlet free from objects
at least 100cm in front and 50cm behind the
heater. Do not hang anything on or in front of
the heater.
• Never position the heater close to curtains
or combustible materials such as furniture,
cushions, bedding, paper, clothes, curtains
etc. Keep the the appliance at least 100cm
(1m) away from walls and any combustible
materials when using heater as a portable
appliance ( Refer to separate installation
conditions when wall mounting this heater ).
• Never position or use the heater in the im-
mediate vicinity of water, such as bathtub,
washbowls, swimming pool etc. where the
likelihood of immersion or splashing could oc-
cur.
• Keep hearthrugs and other soft furnishings
away from the front of the heater. They could
obstruct the free ow of hot air and damage
both soft furnishings and heater.

4
Cautions:
Do not operate the appliance on an inclined
surface. Do not move the appliance while the
appliance is switched on.
In order to avoid a hazard due to inadvertent
resetting of the thermal cutout, this appliance
must not be supplied through an external
switching device, such as a timer, or connected
to a circuit that is regularly switched on and off
by the utility.
This heater is hot when in use or directly after use.
To avoid burns, do not let bare skin touch hot
surfaces. Keep combustible materials such as
furniture, pillows, bedding, papers, clothes and
curtains well away from the heater. Do not drape
laundry or any other items over the heater.
At the end of the product’s serviceable life it
should be disposed of carefully and safely in
accordance with local authority regulations.
Features of Your Flame
Effect Electric Fireplace
Air outlet Control panel
Tip-over safety
switch (inside) Sturdy feet
Control panel
Dimmer
adjustable
Button
1000W Heating
select button
2000W Heating
select button
Power ON/OFF Switch
Remote control
Power
ON/OFF Switch
1000W Heating
select button
Dimmer
adjustable
Button
2000W Heating
select button

5
Wall xing
bracket
Sturdy feet 2pcs M4X30 4pcs
Your Flame Effect
Electric Fireplace
Congratulations on the purchase of your
new Heater. Before using your new heater,
it is important that you read and follow the
instructions in this Use and Care booklet, even
if you feel that you are quite familiar with this
appliance. Find a place to keep this booklet
handy for future reference. Attention is drawn to
section dealing with ‘IMPORTANT SAFEGUARDS.’
This appliance has been designed to operate
from a standard domestic power outlet. It is not
intended for industrial or commercial use.
Assembly
Before using the heater, the feet (supplied
separately in the carton), must be tted to the
unit. Remove the heater and the feet from the
carton, feet mounting screws are contained in
the satchel with the Instruction Manual.
When using heater as a portable appliance than
the feet (Supplied separately in carton) must rst
be tted.
The feet are to be attached to the base of the
heater enclosure with the 4 screws (M4X30 4pcs)
provided and following the steps below:
• Place the heater on the oor with the bottom
facing up. Please take care of the power
switch while the heater is bottom up.
• There are four feet mounting holes at bottom
of the heater as indicated Fig1.
• The plastic feet have a location post, make
sure these posts are aligned and positioned
in the corresponding holes at the base of the
heater, then turn feet to align with the two
screw mounting holes as shown in Fig2.
• Attached the feet to the base of the heater
with 2 screws for each of the feet and tighten
with a screwdriver to secure as shown in Fig3.

6
Wall-mount Instructions
This Flame Effect Electric Fireplace also comes
with a wall mounting kit if the preferred option is
to wall mount the heater.
The following installation instructions must be
adhered to in order to ensure that it is installed
and secured safely:
1. Only mount heater horizontally, For installation
of the heater, care must be taken not to
damage concealed cables.
2. Minimum of 300mm in height from the oor
and minimum 1000mm from the ceiling.
3. Install the heater near and in within reach of
a domestic power outlet, where such power
outlet is adjacent and to the right hand side
of the heater ( Where the power cord exits
from the heater). Do not use extension leads
to reach the nearest power outlet.
4. Wall mount bracket(s) must be secured in
to solid substrate ( Brick , concrete etc.)
or aligned with timber or metal wall studs,
DO NOT secure onto just plaster or similar
materials that cannot support the weight of
the heater. Mounting brackets, screws and
wall plugs are included.
5. Ensure that heater is mounted away from any
surrounding combustible materials.
6. Do not connect the heater until properly xed
to the wall and the instructions are read fully.
The minimum distances must be observed.
7. Please be careful while drilling the holes.
Note: When wall mounting heater,ensure
that the the feet are not tted to the heater
enclosure. So don’t assemble at all or
remove when changing from a portable
appliance to wall mount t.
For optimum viewing, mark the top ve screws
xing positions on wall in accordance with the
recommend xing dimensions- see Fig.2. Drill
holes with a suitable drill bit for either with or
without use of the wall plugs to suit the substrate.
1. Although a minimum distance of 300mm from
the oor is to be adhered to,for optimum
viewing of the fuel bed,600mm height is
recommended, ( Fig.1).
2. Mark the top ve screws holes (Applicable
to solid substrate of Brick concrete etc.) and
ensure it is level. Use 8.0mm Masonry drill
bit,drill 40mm deep holes , insert wall plugs
and secure bracket with the 5x40mm screws
provided. For plaster walls with Timber or Steel
wall studs ensure to secure bracket to at least
2 wall studs (Additional pilot hole may need
to be drilled into bracket to obtain alignment
with 2 studs). In this instance there is no need
to drill holes to insert wall plugs,but can
secure bracket with screws directly into studs.
(Fig 2).
Note: Ensure the bracket is level by using
a spirit level whilst marking out the hole
positions.
3. First Loosen the 2 screws on the side cover,
remove the glass panel from the front of the
enclosure. To remove , have rm grip on the
glass panel with both hands , slide upwards
to unlock and then pull forward to remove.
Place the heater upside down on a soft cloth
or carpet. Secure the bottom bracket onto
the base of the heater enclosure with the
ST4 x 8mm screws provided. With the help
of another person(to avoid injury,damage
to property or appliance),lift the heater into
place and engage the heater with the top
wall bracket(Fig.3 & Fig 4) and is positioned
centrally. Now mark the position of the 2 holes
that secures the bottom bracket. Lift heater
away from the wall and drill the holes (Solid
walls, brick/concrete). For plaster wall , use
plaster wall anchors ( Not Supplied).
4. Fix the Wall bracket. Again with the help of
another person (to avoid injury,damage to
property or appliance), lift the heater into
place and engage the heater with the top
wall bracket(Fig.5), is positioned centrally,
then gently angle heater down against the
wall and secure bottom bracket with 2 screws
(40mm) against the wall.
5. The glass panel can now be placed back
into position. Align metal hooks on the glass
panel with the corresponding slots of the
heater enclosure, push into slots and slide
down to secure in place, attach into place
with the 2 side cover screws and tighten to
secure. (Fig.6).
Note: Positioning the at glass panel
in place should ideally be done with
assistance(Person on each side holding
glass) to safely align and secure in place.

7

8
Control Panel
Dimmer
adjustable button
1000W heating
select button
2000W heating
select button
Power ON/OFF Switch
1. Power ON/OFF Switch: Press the power switch
once to switch On power, push the power
switch button once again to turn main power
off.
2. Dimmer adjustable Button: Press once the
O/I button to turn on the appliance and re
effect. A red indicator light will appear to
indicate that the function is ON. Press the
O/I button for 3 seconds this will operate the
dimmer mode.
3. 1000W Heating select button: Press the 1000W
button once for the low heat settings; press
twice to switch off the heat setting.
4. 2000W Heating select button: Press the 2000W
button once for the high heat settings; press
twice to switch off the heat setting.
Remote control
Power
ON/OFF switch
1000W heating
select button
Dimmer
adjustable
button
2000W heating
select button
1. In order to operate the heater with the
remote control, the ON/OFF switch on the
heater itself must be in the ON(I) position.
2. It takes some time for the receiver to respond
to the transmitter. Do not PRESS the buttons
more than once within two seconds for
correct operation.
3. the ON/OFF button once on the remote
control to activate the ame Effect aspect of
the heater, press button again to turn it OFF.
4. Press the 1000W button once for the low heat
settings; press twice to switch off the heat
setting.
5. Press the 2000W button once for the high
heat settings; press twice to switch off the
heat setting.
6. Press the DIMMER button in order to operate
the light intensity dimming by selecting one of
5 light intensity levels that you desire.
Battery installations: Open the battery cover.
Insert 2x 1.5V AAA batteries in the battery
compartment.
R e a t t a c h b a t t e r y c o v e r .
Note: Make sure the batteries are installed
correctly in the remote control by aligning
the +/- polarity marking in the battery
compartment with the batteries.

9
Operation
When operated for the rst time, the unit may
emit an unpleasant burning type smell. This is
normal, and will disappear after a short period
of use.Always choose a safe location for the
heater, keeping in mind the safety precautions
outlined.
Ensure that all packaging has been removed
from the unit before use.
The appliance can be operated either by the
switches located on the top right hand side of
the heater or by supplied remote control.
• Place the heater on a level, hard and heat
resistant surface or x it to the wall, as
applicable.
• Plug the power cord into a suitable 230 -
240V~50Hz wall outlet.
• Set power on/off switch to position “I”.
• Press on the O/I button, or press the button
ON/OFF on the remote control,the ame
effect illumination will be activated.
• Select the desired function:
• Dimmer button: Press and repeatedly press
this button to control the ame effect
illumination intensity or turn illumination Off.
This dimming feature is not step-less, but can
make selection of 5 light intensity levels.
• Press the Heating select button, or press
corresponding heat selection button on
the remote contol: This ame effect heater
consists of fan forced heating with two
dedicated heating setting, 1000watts or 2000
watts. For low heat, push the 1000W heat
button once. For high heat, push the 2000W
heat button.
Warning: The heating element box and fan
air intake / outlet is positioned on top the
heater. This area gets hot during operation
and should not be operated under , near
or on top of ammable materials such as
curtains drapes , other non -heat resistant
materials like Carpet , Vinyl , oating or
Timber oors that could discolor or be
permanently damaged as a result of
accidental airow obstruction , position
heater on heat board between heater and
non-heat resistant substrate. Do not insert
or allow foreign objects to enter any grille
opening as this may cause an electric
shock , re or damage the heater, contact
with the elements inside the heater could
result in electric shock.
Thermal Safety Cut-out
This appliance is tted with a safety cut out,
which will operate if the heater overheats (eg,
due to blocked air outlet). For safety reasons,
the heater will NOT automatically reset. To reset
the heater, disconnect the heater from the
power outlet. Let the heater cool down before
reconnecting the heater to the power outlet and
switching it back on.
WARNING: In order to avoid a hazard due
to inadvertently resetting the thermal cut-
out, this appliance must not be supplied
through an external switching device, such
as a timer, or connected to a circuit that is
regularly switched on and off by the utility.
Safety Tip Over Switch
The heater comes equipped with a safety tip
over switch. It will cut off the power due to
accidental knocking over.
Technical Specications
Power Supply: AC 220-240V ~ 50Hz
Power Consumption: 2000W
NOTE: As a result of continual
improvements, the design and
specications of the product within may
differ slightly to the unit illustrated on the
packaging.

10
Care and Cleaning
• Before cleaning, ensure that the heater is
switched in the off position and is unplugged
from the socket.
• Clean the exterior surfaces of the heater with
a dry, soft cloth.
• Never use any form of detergents or solvents
to clean the heater.
• Never spray with liquids or submerge in liquids
or water.
• DO NOT attempt to clean the interior of the
heater.
• DO NOT ATTEMPT TO OPEN THE CASE OF THIS
HEATER at any time. There are no consumer
serviceable parts inside this unit.
• When the heater is stored during the off
season, neatly wind the cord around the
base of the heater to prevent any damage
to the cord.
Disposal
Do not dispose of packaging or the product
through your household waste!
The product and packaging are made from
recyclable materials (plastics, metals, paper).
If the product is no longer suitable for use dispose
of it in an environmentally friendly manner in
accordance with your local council.

11
Warranty Conditions for purchase in Australia &
New Zealand
Any claim under this warranty must be made within 2 years of the date of purchase of the product.
To make a claim under the warranty in Australia, take the product (with proof of purchase) to any
Bunnings store (see www.bunnings.com.au in Australia or www.bunnings.co.nz in New Zealand for store
locations).
GSM Retail Group bears reasonable, direct, expenses of claiming under the warranty in Australia. You
may submit details and proof to a Bunnings store for consideration or contact our service agent below.
This warranty is provided in addition to other rights and remedies you may have under law: our goods
come with guarantees which cannot be excluded under the Australian Consumer Law (if purchased
in Australia) or the Consumer Guarantees Act 1993 (if purchased in New Zealand). You are entitled to
replacement or refund for a major failure and to compensation for other reasonably foreseeable loss
or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of
acceptable quality and the failure does not amount to a major failure.
The warranty excludes damage resulting from product misuse or product neglect. The warranty covers
domestic use only and does not apply to commercial applications.
This warranty is given by GSM Retail Group
ABN: 53007682475
For Warranty and technical queries: 1300 373 199 Aus Or 0800 200 037 NZ
Warranty Exclusions
Damage to the base or diffuser or any part through accident, misuse or negligence.

12
Cat. No. MF850UBY21
December 2020