Monogram ZEP30FLSS User manual

OWNER'S
MANUAL
Indoor Hearth Oven
MONOGRAM.COM
ENGLISH / FRANÇAIS

MODEL INFORMATION
WRITE DOWN THE MODEL AND SERIAL NUMBERS
You’ll see them on a label on the left hand side of the
bottom panel, below the power button.
Use these numbers in any correspondence or service calls
concerning your appliance.
Please write these numbers here:
Model Number
Serial Number
MODEL NUMBERS
ZEP30FLSS, ZEP30SKSS
TABLE OF CONTENTS
MODEL INFORMATION .....................................................................................2
CONSUMER SUPPORT .....................................................................................3
SAFETY INFORMATION ....................................................................................4
OVEN SETUP .............................................................................................6
WIFI CONNECT ...........................................................................................7
COOKING INSTRUCTIONS ..................................................................................8
Before You Cook .......................................................................................8
While You are Cooking...................................................................................8
After Cooking ..........................................................................................8
Pizza Cooking Procedure.................................................................................9
Pizza Baking Tips.......................................................................................9
Preparing to Cook Foods Other than Pizza ..................................................................10
Cooking Procedures for Foods Other than Pizza. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Creating a Custom Profile or Modifying Existing Profile ........................................................12
Settings..............................................................................................13
Oven Air Vents ........................................................................................13
Cookware ............................................................................................13
CARE AND CLEANING ....................................................................................14
Cleaning Outside ......................................................................................14
Cleaning Inside........................................................................................14
TROUBLESHOOTING .....................................................................................18
LIMITED WARRANTY .....................................................................................19
249-80785 Rev. 2

CONSUMER SUPPORT
REGISTER YOUR APPLIANCE
Register your new appliance on-line at your convenience! Timely product registration will allow for enhanced communication
and prompt service under the terms of your warranty, should the need arise. You may also mail in the pre-printed registration card
included in the packing material.
In the US: Monogram.com
In Canada: https://service.geappliances.ca/servicio/en_CA/
SCHEDULE SERVICE
Expert Monogram repair service is only one step away from your door. Get on-line and schedule your service at your convenience
any day of the year.
In the US: Monogram.com or call 800-444-1845 during normal business hours.
In Canada: https://service.geappliances.ca/servicio/en_CA/ or call 888-880-3030
REMOTE CONNECTIVITY
For assistance with wireless network connectivity (for models with remote enable), visit our website at Monogram.com
or call 800-444-1845 in the US only.
PARTS AND ACCESSORIES
Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes (VISA, MasterCard
and Discover cards are accepted). Order on-line today 24 hours every day.
In the US: Monogram.com or by phone at 800-444-1845 during normal business hours.
Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally should be
referred to qualified service personnel. Caution must be exercised, since improper servicing may cause unsafe operation.
Customers in Canada should consult the nearest MC COMMERCIAL INC. service center, visit our website at Monogram.ca
or call 888-880-3030.
EXTENDED WARRANTIES
Purchase a Monogram extended warranty and learn about special discounts that are available while your warranty is still in effect.
In the US: Monogram.com or call 800-444-1845 during normal business hours.
In Canada: Monogram.ca or call 800-290-9029
49-80785 Rev. 2 3

WARNING Read all safety instructions before using the product. Failure to follow these instructions may result
in fire, electrical shock, serious injury or death.
Use this appliance for its intended purpose as described in this owner’s manual.
Be sure your appliance is properly installed and grounded by a qualified installer in accordance with the provided
installation instructions.
WARNING Follow these instructions to
prevent risk of fire.
■ DONOTleaveovenunattendedduringuse.
■ DONOTaddoiltothepizzastonebeforeuse,which
can ignite. DO NOT attempt to fry or cook foods in oil.
■ DONOTletcookinggreaseaccumulateinornear
oven. Before use, remove grease and food soils from
the oven.
■ DONOTleavepaperproductsorothercombustible
materials in or near oven.
■ Ifitemsinsidetheovencavityignite,leavethe
materials in the oven and turn the oven off. DO NOT
disconnect the power cord. DO NOT shut off power at
the fuse or circuit breaker panel.
■ Afiremayoccuriftheoveniscoveredorcontacting
flammable materials including pot holders, linens,
wall coverings, curtains, drapes and gasoline or other
flammable vapors and liquids.
■ Neverwearloose-fittingorhanginggarmentswhile
using the appliance. These garments may ignite if
they contact hot surfaces.
■ Topreventariskofseriousburnandproperty
damage, DO NOT use water on grease fires. Never
pick up a flaming pan. DO NOT attempt to remove
flaming foods from the oven.
■ DONOTattempttoextinguishafireintheoven.The
flame containment door will activate to extinguish any
fire. DO NOT touch the flame containment door or any
oven surfaces following a fire. These surfaces can be
very hot. Follow all instructions on the display panel.
■ DONOTreachintotheovenunlesswearingheat
resistant oven gloves or mitts.
■ Useonlysuppliedpizzapeeltoremovepizzafromthe
oven cavity.
■ Neveruseyourapplianceforwarmingorheatingthe
room.
■ DONOTtouchtheheatingelementsortheinterior
surface of the oven. These surfaces may be hot
enough to burn even though they are dark in color.
During and after use, DO NOT touch or let clothing or
other flammable materials contact any interior area of
the oven; allow sufficient time for cooling first.
■ DONOTheatunopenedfoodcontainers.Pressure
could build up and the container could burst, causing
injury.
■ DONOTuseanytypeoffoilorlinertocovertheoven
bottom or anywhere in the oven. Oven liners can trap
heat or melt, resulting in damage to the product and
risk of shock, smoke or fire.
■ DONOTuseovencleaners.Nocommercialoven
cleaner or oven liner protective coating of any kind
should be used in or around any part of the oven.
■ Besureallcontrolsareturnedoffandtheappliance
is cool before using any type of aerosol cleaner
or cooking spray on or around the appliance. The
chemical that produces the spraying action could, in
the presence of heat, ignite or cause metal parts to
corrode.
■ Keeptheovenventunobstructed.DONOTplace
items on top of the oven.
■ Thisapplianceisnotforusebychildren-children
should not be left alone or unattended in an area
where an appliance is in use. They should never
be allowed to climb, sit or stand on any part of the
appliance.
■ DONOTblockovenmainopeningduringwarm-upor
while cooking.
IMPORTANT SAFETY INFORMATION
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE
READ AND SAVE THESE INSTRUCTIONS
449-80785 Rev. 2

■  CAUTION Do not store items of interest to
children in cabinets above the oven - children climbing
on the oven to reach items could be seriously injured.
■ Donotattempttorepairorreplaceanypartofyour
oven. All servicing must be performed by a qualified
technician.
■ Beforeperforminganyservice,disconnectthepower
supply at the household distribution panel by removing
the fuse or switching off the circuit breaker.
IMPORTANT SAFETY INFORMATION
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE
READ AND SAVE THESE INSTRUCTIONS
49-80785 Rev. 2 5

Connect to Wi-Fi (recommended)
To keep your Monogram Indoor Hearth Oven up to date with the latest cooking options and diagnostics information,
connect your local Wi-Fi using the following procedure:
1. Download the Monogram Kitchen App from the App
Store on your mobile device. If you don’t already have
one, create a new account.
2. Turn the oven ON by pressing the Power Switch.
3. Enter settings by touching the gear icon in the upper
left corner of the home screen.
4. Scroll to select Preferences.
5. Enable WiFi by touching the slider.
6. Finish by touching the Done pad.
7. Open the Monogram Kitchen App and select “Add new
appliance”. Follow the in-app instructions to complete
the setup process.
NOTE: Wi-Fi functionality is used only to update menus
and provide diagnostic information. It does not enable
remote operation of the oven.
Touch Screen
Display
Power
Switch
OVEN SETUP
649-80785 Rev. 2

Monogram WiFi Connect:
Monogram WiFi Connect Enabled
Your hearth oven is Monogram WiFi Connect Enabled. A WiFi communication card is built into the product allowing it to
communicate with your Smart Phone for remote monitoring and notifications. Please visit www.monogram.com/connect
to learn more about connected appliance features, and to learn what connected appliance Apps will work with your Smart
Phone.
WiFi Connectivity: For assistance with the appliance or the network connectivity (for models that are WiFi enabled),
please call 800.220.6899.
REGULATORY INFORMATION
FCC/IC Compliance Statement:
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of
the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used
in accordance with the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following measures:
■ Reorient or relocate the receiving antenna.
■ Increase the separation between the equipment and receiver.
■ Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
■ Consult the dealer or an experienced radio/television technician for help.
Labeling: Changes or modifications to this unit not expressly approved by the manufacturer could void the user’s
authority to operate the equipment.
WiFi CONNECT
49-80785 Rev. 2 7

BEFORE YOU COOK
Before you begin cooking with the Monogram Indoor
Hearth Oven:
■ Inspecttheovencavitytoensureitisfreeof
objects or debris. Verify that the installer has
removed the wooden shipping supports.
■ Verifytheexhaustventisontopoftheovenis
unobstructed. Never place items on top of the oven.
■ Verifythatallprotectivefilmhasbeenremoved.
■ Verifytherearenotrippinghazardsinfrontofthe
oven. The hearth oven requires at least four (4) feet of
clearance in front of the oven.
■ Donotwearloose-fittingclothing,especiallyloose
sleeves, while operating the oven.
Exhaust Vent
Top of Oven
WHILE YOU ARE COOKING
■ Alwayskeepaneyeonitemscookingintheoven.
Never leave the room while the oven is in use.
■ Neverreachintotheovenwithbarehands.Always
use long-handled pizza peels and cleaning tools.
While cooking foods other than pizza, always wear
heat resistant oven gloves or mitts that fully cover your
wrists.
■ Usecautionwhiletransportinghotfood.Hotfooditems
and utensils can cause serious burns to yourself or
those around you.
■ Keepthecookingdeckclean.Usethebrassbristled
cleaning brush while wearing insulated gloves to
remove debris. Failure to clean the cooking deck may
result in excess smoke.
■ Donotusebrassbristledcleaningbrushon
stainless steel surfaces. The brush will scratch
these surfaces.
■ Removefooditemsimmediatelyaftertheyhave
completed cooking. The oven will remain hot even after
the timer reaches zero or power is turned off.
AFTER COOKING
■ Turnoffoven.Eventhoughtheovenisnoton,the
cooling fan will remain on for some time and the cooking
deck may remain hot for several hours after the oven is
turned off.
■ Cleanthecookingdeckwiththeincludedcleaning
brush by gently scraping the top surface of the stone to
loosen any baked-on residue. Brush any crumbs to the
front edge of the deck where they can be wiped off with
a damp cloth when cool. NOTE: Do not attempt to clean
any of the heating elements. All heating elements are
self-cleaning. Never use any liquids to clean the inside
of the oven, including the cooking deck. ■ Donotusebrassbristledcleaningbrushonstainless
steel surfaces. The brush will scratch these surfaces.
■ Neverreachintotheovenwithbarehands.Alwaysuse
long-handled cooking or cleaning tools and wear heat
resistant gloves or mitts that fully cover your wrists.
Shipping Supports
Remove both shipping supports
Handle
2
1 1
2
Heating Elements
Cooking Deck
COOKING INSTRUCTIONS
849-80785 Rev. 2

PIZZA COOKING PROCEDURE
1. Turn power ON by pressing the Power Switch.
2. Select a pre-set cooking profile. Some pre-set cooking
profiles include Detroit, Flatbread, Neapolitan, New
York, and Custom. For instructions explaining how
to setup a custom profile, please see the Creating a
Custom Profile section.
3. Touch Preheat to begin heating the oven. Pre-heating
varies by profile, but typically lasts about 30 minutes.
The progress indicator on the display will allow you to
monitor pre-heating status and a chime will sound when
pre-heating is complete.
4. Insert pizza using the wooden pizza peel and touch
Start to begin cooking timer. Halfway through the
cooking cycle, a reminder chime will sound indicating it is
time to rotate the pizza using the metal pizza peel. When
the pizza is almost done cooking, a second reminder
chime will sound. At this time, pizza is almost ready for
removal. When timer is complete remove the pizza from
oven using the metal pizza peel.
NOTE: Cooking timer and reminders may be modified
based on personal preference. For instructions on
customizing cooking profiles, see the Creating a Custom
Profile section.
5. When you are done with your cooking session, turn the
power OFF using the Power Switch.
NOTE: The oven may remain hot for several hours
after the power has been turned off. The fan will
switch to a lower speed and may run for up to 50
minutes.
PIZZA BAKING TIPS
■ Addadustingofflourorcornmealtothepeeltohelp
the pizza slide off.
■ Donotaddexcessamountsofflourtothepeel.Doing
so may create smoke.
■ Donotoverloadtoppings.Thiscanresultinsoggy
crust.
■ Donotplaceafrozenpizzaintotheoven.Pizzamust
be room temperature in order to cook properly.
■ Usethewoodenpeeltoinsertanuncookedpizza.
■ Usethemetalpeelforrotatingandremovingpizzas.
■ Avoidlettingthepizzacontactthebackorsidesofthe
oven.
■ Rotatethepizzahalfwaythroughthecycle.
■ Ensurecookingdeckisfreeoffooddebrisbefore
inserting a pizza.
■ Onlycookonepizzaatatime.
COOKING INSTRUCTIONS
49-80785 Rev. 2 9

PREPARING TO COOK FOODS OTHER THAN PIZZA
1. Prior to cooking, determine which cookware will be
used. The cookware, including the handle, must be
oven and broiler safe. Cookware with a non-stick
coating should not be used. Make sure the cookware
completely fits within the oven cavity. The maximum
length for a rectangular piece of cookware should
not exceed 18 inches. The length of a skillet with an
extended handle should not exceed 21 inches.
2. Locate the oven gloves or mitts that will be used.
Always use two hands to place food into and remove
from the oven, making sure protection is worn on both
hands. Oven gloves or mitts must be heat resistant and
should fully cover your wrists.
CAUTION Oven mitts or gloves made exclusively
of cotton do not offer the same protection as those
made from synthetic materials, such as silicone. Cotton
may also get scorched from coming in contact with a
piece of hot cookware.
CAUTION Do not use towels or pot holders when
reaching into the oven. Hands and wrists should be fully
covered with oven gloves or mitts to prevent burns from
the heating elements or oven surfaces.
3. Prior to cooking, determine where the cookware will be
placed after it is removed from the oven. The cookware
will be very hot and must be placed on a heat resistant
surface.
WARNING DO NOT let any cooking utensil extend past the front edge of the cooking deck. Doing so will interfere
with the proper operation of the fire containment door.
18"
21"
Hearth Oven Top View
Cooking Deck
Hearth Oven
Front Opening
COOKING INSTRUCTIONS
10 49-80785 Rev. 2

COOKING PROCEDURE FOR FOODS OTHER THAN PIZZA
1. Turn power ON by pressing the Power Switch.
2. Select a pre-set cooking profile. Some pre-set cooking
profiles include Roasted Vegetables, Roasted Fruit,
Salmon, White Fish and Custom. For instructions
explaining how to set up a custom profile, please see the
Creating a Custom Profile section.
3. Touch Preheat to begin heating the oven. Preheating
varies by profile, but typically lasts about 30 minutes.
The progress indicator on the display will allow you
to monitor pre-heating status, and a chime will sound
when pre-heating is complete.
4. Insert the food to be cooked with the proper cookware
and touch Start to begin the cooking timer. See the
Preparing to Cook Foods Other Than Pizza section for
details on cookware approved for usage and proper
placement. Halfway through the cooking cycle, a
reminder chime will sound indicating that it is time to
rotate your food. When the food is almost done cooking,
a second reminder chime will sound. At this time,
your food is almost ready for removal. When timer is
complete, remove the food from the oven using oven
gloves or mitts. See Preparing to Cook Foods Other
Than Pizza section for details on oven gloves and mitts
approved for usage.
NOTE: Cooking timer and reminders may be modified
based on personal preference. For instructions on
customizing cooking profiles, see the Creating a Custom
Profile section.
5. When you are done with your cooking session, turn the
power OFF using the Power Switch.
NOTE: The oven may remain hot for several hours after
the power has been turned off. The fan will switch to a
lower speed and may run for up to 50 minutes.
COOKING INSTRUCTIONS
49-80785 Rev. 2 11

CREATING A CUSTOM PROFILE OR MODIFYING EXISTING PROFILE
1. Select Custom cooking profile to create a NEW custom
profile. To modify an existing profile, select the profile
you wish to modify.
2. Touch Edit to begin the customization sequence.
3. Adjust Dome Temperature using the scroll wheels, then
select Done.
4. Adjust Deck Temperature using the scroll wheels, then
select Done.
5. Set desired Cook Time using the scroll wheels, then
select Done.
6. Toggle reminders by touching the slider, then select
Done. You are ready to use your custom settings!
COOKING INSTRUCTIONS
12 49-80785 Rev. 2

SETTINGS
Hearth oven settings can be adjusted by selecting the gear icon in the upper left corner of the home screen.
Temperature Units
The oven control is set to display Fahrenheit temperatures
(F), but you can change it to display Celsius temperatures
(C).
Sound Volume
Sound volume can be adjusted higher or lower as desired.
Display Brightness
Brightness can be adjusted higher or lower as desired.
Control Lockout
Oven control can be locked. A passcode is required to lock
and unlock the control.
OVEN AIR VENTS
Never block the vents (air openings) of the hearth oven. They provide the air inlet and outlet that are necessary for the oven
to keep cool and operate properly. Air openings are located at the top and bottom. Blocking the oven opening will deploy
the flame containment system and disable the oven. A service professional will then need to reset the oven.
COOKWARE
The material, finish, and size of cookware affect baking performance.
For best results, use the following guidelines:
■ ThinormediumcrustpizzaincludingNeapolitanand
New York: Cook directly on cooking deck.
■ Detroitstyledeepdish:CookinaDetroitstyle
rectangular pan.
■ Flatbread:Cookdirectlyoncookingdeck.
■ Dark,coated,anddullcookwareabsorbsheatmore
readily than light, shiny cookware. Pans that absorb
heat more readily can result in a darker, crispier, and
thicker crust.
■ Keepcookwarecleantopromoteevenheating.
COOKING INSTRUCTIONS
49-80785 Rev. 2 13

CLEANING OUTSIDE
Be sure electrical power is off and all surfaces are cool before cleaning any part of the oven.
Control Panel
Wipe the control panel after each use of the oven with a
damp cloth. For cleaning, use a soft cloth dampened with
mild soap and water or a 50/50 solution of vinegar and
water. Polish dry with a soft cloth.
Do not use abrasive cleansers, strong liquid cleansers,
plastic scouring pads or oven pads on the control panel –
they will damage the finish. Avoid spraying cleaners onto
the control panel.
Aluminum Vents
(ZEP30F models only)
Wipe the aluminum vents (if installed) after each use of
the oven with a damp cloth. For cleaning, use a soft cloth
dampened with mild soap and water. Polish dry with a soft
cloth.
Do not use abrasive cleansers, strong liquid cleansers,
plastic scouring pads or oven pads on the vents – they will
damage the finish. Avoid spraying cleaners into the vent.
Stainless Steel Surfaces
Do not use a steel wool pad; it will scratch
the surface.
Do not use the brass bristled brush; it will scratch the
surface.
To clean the stainless steel surface, use warm sudsy water
or a stainless steel cleaner or polish. Always wipe the
surface in the direction of the brush lines. Follow the cleaner
instructions for cleaning the stainless steel surface.
Cleaners with oxalic acid such as Bar Keepers Friend Soft
Cleanser™ will remove surface rust, tarnish and small
blemishes. Use only a liquid cleanser free of grit and rub in
the direction of the brush lines with a damp, soft sponge.
CARE AND CLEANING
CLEANING INSIDE
Be sure electrical power is off and all surfaces are cool before cleaning any part of the oven.
Cooking Deck
Never reach into the oven with bare hands. Always use
long-handled cooking and cleaning tools, always wear heat
resistant oven gloves or mitts that fully cover your wrists.
Do not use cleaning brush on stainless steel surfaces; the
brush will scratch these surfaces.
To clean the cooking deck, use the included cleaning brush
to gently scrape the top surface of the stone to loosen any
baked-on residue. Brush any crumbs to the front edge of
the deck where they can be wiped off with a damp cloth.
NOTE: The cooking deck and interior walls will typically
change color with use. This is normal.
Never use spray cleaners inside the oven.
14 49-80785 Rev. 2

NOTES
49-80785 Rev. 2 15

NOTES
16 49-80785 Rev. 2

NOTES
49-80785 Rev. 2 17

Problem Possible Cause What To Do
Food does not cook properly Oven controls improperly set. See the Cooking Instructions section.
Incorrect cookware or cookware of
improper size being used.
See the Cookware section.
Oven temperature needs adjustment. See the Cooking Instructions section.
Ingredient substitution Substituting ingredients can change the
recipe outcome.
Room temperature should be
over 60°F
Increase room temperature.
Oven temperature too hot or too
cold
Oven temperature needs adjustment. See the Cooking Instructions section.
Oven does not work or appears
not to work
A fuse in your home may be blown or the
circuit breaker tripped.
Replace the fuse or reset the circuit breaker.
Oven controls improperly set. See the Cooking Instructions section.
“Crackling” or “popping” sound This is the sound of the metal heating
and cooling during both the cooking and
cleaning functions.
This is normal.
Why is my range making a
"clicking" noise when using my
oven?
Your hearth oven has been designed
to maintain a tighter control over your
oven's temperature. You may hear your
oven's heating elements "click" on and off
more frequently than in standard ovens
to achieve better results during cooking
cycles.
This is normal.
Sometimes the oven takes
longer to preheat to the same
temperature
Cookware or food in oven. The cookware or food in the oven will cause the
oven to take longer to preheat. Remove items to
reduce preheat time.
Excessive smoking during
cooking cycle
Excessive food debris or flour. Touch the Cancel/Off pad. Open the windows to
rid the room of smoke. Once the oven has cooled,
wipe up the excess soil.
Display goes blank A fuse in your home may be blown or the
circuit breaker tripped.
Replace the fuse or reset the circuit breaker.
“Burning” or “oily” odor
emitting from the vent
This is normal in a new oven and will
disappear in time.
This is normal.
Strong odor An odor from the oven insulation is
normal for the first few times the oven is
used.
This is temporary and will go away after several
uses.
Save time and money! Review the chart below first and you may not need to call for service.
TROUBLESHOOTING
18 49-80785 Rev. 2

LIMITED WARRANTY
■Servicetripstoyourhometoteachyouhowtousethe
product.
■Improperinstallation,delivery,ormaintenance.
■Failureoftheproductifitisabused,misused,modified,
or used for other than the intended purpose or used
commercially.
■Replacementofhousefusesorresettingofcircuit
breakers.
■Damagetotheproductcausedbyaccident,fire,floods,
or acts of God.
■Damagetofinish,suchassurfacerust,tarnish,orsmall
blemishes not reported within 48 hours of delivery.
■Incidentalorconsequentialdamagecausedbypossible
defects with this appliance.
■Damagecausedafterdelivery.
■Productnotaccessibletoproviderequiredservice.
■Servicetorepairorreplacelightbulbs,exceptforLED
lamps.
■Resettingofthefirecontainmentdoordeployeddueto
misuse.
Monogram.com
All warranty service is provided by our Factory Service Centers, or an authorized Customer Care®technician. To schedule
service, call 800.444.1845 or visit us online at monogram.com/contact. In Canada, call 800.561.3344 or visit monogram.ca.
EXCLUSION OF IMPLIED WARRANTIES
Your sole and exclusive remedy is product repair as provided in this Limited Warranty. Any implied warranties, including the
implied warranties of merchantability or fitness for a particular purpose, are limited to one year or the shortest period allowed
by law.
For the period of Monogram Appliances will replace
Limited two-year
warranty
For two years from date of original purchase, we will provide, free of charge, parts and service labor in your
home to repair or replace any part of the oven that fails because of a manufacturing defect.
What Monogram will not cover:
Staple your receipt here. Proof of the original purchase date is needed to obtain service under the warranty.
Servicing your appliance may require the use of the onboard data port for diagnostics. This gives the factory
service technician the ability to quickly diagnose any issues with your appliance and helps Monogram improve
its products by providing Monogram with information on your appliance. If you do not want your appliance
data to be sent to Monogram, please advise your technician not to submit the data to Monogram at the time of
service.
This warranty is extended to the original purchaser and any succeeding owner for products purchased in Canada
for ordinary home use in Canada. In-home warranty service will be provided in areas where it is available and
deemed reasonable by Monogram to provide. Proof of original purchase date is needed to obtain service under the
warranty.
All warranty service will be provided by our Factory Service Centers or by our authorized Customer Care® servicers
during normal working hours.
Should your appliance need service, during warranty period or beyond, call Monogram Preferred
at 888-880-3030. Please have serial number and model number available when calling for service
Some provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above
limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have
other rights which vary from province to province. To know what your legal rights are in your province, consult your
local or provincial consumer affairs office.
Warrantor: MC COMMERCIAL INC., Burlington, ON, L7R 5B6
49-80785 Rev. 2 19

49-80785-2
04-19 GEA
Printed in the United States