Motion Fitness eyeplay Manual

GUIDEBOOK
for
Technical Partners
Version 1.04

GUIDEBOOK for
Technical Partners
3
Guidebook for Technical Partners - All rights reserved, EyeClick Ltd
Ver 1.04 –August 6, 2015
Contents
Table of Contents
Table of Contents ...........................................................................................................................3
Introduction ...................................................................................................................................4
General ..................................................................................................................................................................4
Operations Workflow ............................................................................................................................................5
EyePlay device description..............................................................................................................6
Device overview and dimensions ..........................................................................................................................6
Device components ...............................................................................................................................................7
EyePlay device installation..............................................................................................................9
Working conditions................................................................................................................................................9
Choosing installation spot .....................................................................................................................................9
Preparing the device for installation ...................................................................................................................10
Installing EyePlay Device......................................................................................................................................11
Powering up, adjusting and calibrating ...............................................................................................................14
Basic Operation Instructions .........................................................................................................16
Reviewing the License Tab...................................................................................................................................17
Setting the Display Tab ........................................................................................................................................17
Projector configuration........................................................................................................................................19
Configuring Games in the Applications Tab (floor/wall units).............................................................................20
Using the Events Mode (floor/wall units)............................................................................................................21
Keyboard Controls ...............................................................................................................................................22
Table Menu (table units only)..............................................................................................................................22
Quick Reference guide.........................................................................................................................................22
Technician access .........................................................................................................................23
Eyeclick Toolbar ...................................................................................................................................................23
Shutting Down .....................................................................................................................................................24
Technical support and stock management.....................................................................................25
Technical Support Workflow ...............................................................................................................................25
Support Contact details .......................................................................................................................................26
EyeClick Knowledge base.....................................................................................................................................26
On-site support visits...........................................................................................................................................26
Lamp replacement...............................................................................................................................................27
Projector replacement.........................................................................................................................................28
Computer replacement .......................................................................................................................................29
Remote controller and keyboard.........................................................................................................................29
Handling faulty equipment - RMA .......................................................................................................................30
Shared database ..................................................................................................................................................31
Troubleshooting...................................................................................................................................................32
Billing and Invoicing......................................................................................................................33
Annexes .......................................................................................................................................34
Annex A: Pre-installation requisites (to be filled by client) .................................................................................35
Annex B: Site Survey Form (To be filled by Installer, or client in special cases) ..................................................36
Annex C: Installation Report (To be filled by Installer) ........................................................................................38
Annex D: Client Acceptance Form (To be filled by client)....................................................................................39
Annex E: Technical on-site service report (To be filled by technician) ................................................................40

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Guidebook for Technical Partners - All rights reserved, EyeClick Ltd
Ver 1.04 –August 6, 2015
Contents
Introduction
The purpose of this guidebook is providing all required information to EyeClick’s Technical partners in order to install,
maintain, and support EyePlay devices. It includes all relevant information and workflows.
Online access available at: www.eyeclick.com/Guidebook/
General
EyePlay interactive systems use a horizontally positioned projector and an angled mirror to project an
image on floor, wall or table. Most hardware components in each device are similar, software is
different between units.
Image size and brightness are affected by the facility lightening and ceiling height.

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Guidebook for Technical Partners - All rights reserved, EyeClick Ltd
Ver 1.04 –August 6, 2015
Contents
Operations Workflow
1. 1st week
EyeClick will notify the partner with a new EyePlay installation project. Partner will acknowledge.
Partner will contact the client and pass “Pre-installation requisites” [See ANNEX A].
He will schedule a Site Survey to take place once site preparations are nearly complete.
2. 2nd week
Partner will conduct a site survey on site using a “Site survey form” [ANNEX B]” and will schedule installation date.
Partner will make sure client finalizes preparations and will make sure client returns a signed copy of “Pre-
installation requisites
Partner will send both forms (A+B) to EyeClick Operations and update shared projects list.
EyeClick will approve installation after receiving both documents.
3. 3rd week
Partner will perform installation and fill in “Installation Report” [ANNEX C]. Client will sign “Acceptance form”
[ANNEX D]. Partner will send both forms to EyeClick Operations
Partner will update shared database.
Operations Workflow Scheme

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Guidebook for Technical Partners - All rights reserved, EyeClick Ltd
Ver 1.04 –August 6, 2015
Contents
EyePlay device description
Device overview and dimensions
General view
External fence (removable):
601mm x 601mm
Bottom plate: 594mm x 594mm
Base: 592mm x 592mm
Mounting bridge height: 287.6mm
Device dimensions

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Guidebook for Technical Partners - All rights reserved, EyeClick Ltd
Ver 1.04 –August 6, 2015
Contents
Device components
The system integrates the following components: Computer, Projector, Motion detection camera, Sound speakers
and Audio amplifier. Additional items (packed in keyboard box) are: Wireless keyboard + USB dongle, Wireless
antenna and Projector remote controller.

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Guidebook for Technical Partners - All rights reserved, EyeClick Ltd
Ver 1.04 –August 6, 2015
Contents
Main components
Computer –Dell OptiPlex 3020M (micro) / [previous model: Dell Optiplex 7010 (USFF)]
Projector –Benq MX620ST / [Previous model Benq MX618ST]
Power supply unit (PSU)
WIFI antenna

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Guidebook for Technical Partners - All rights reserved, EyeClick Ltd
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Contents
EyePlay device installation
Working conditions
Recommended conditions for EyePlay operation are:
- Ambient temperature: 0-35⁰C / 32-95⁰F
- Unit height above sea level: 0-1500m / 0-4900 Ft
In case the installation takes place in a location higher than 1500 meters above sea level or in an ambient
temperature of above 35⁰C / 95⁰F, or in an extremely humid environment - the projector’s working mode should
be set to “High Altitude” (Projector Menu - System Setup: Advanced).
Choosing installation spot
Choosing good installation spot will assure placing the play area in a perfect spot along with providing easy access
for installation and technical service. When choosing the correct spot, please consider the following points:
1. Playground shall be projected to the center of the play area / the center of table. Floor image should be
adjusted to the largest possible projection size (or according to client’s request).
2. Bottom part of image should be facing the entrance to the playground area / table approach.
3. No ventilation ducts, sprinklers, cables or light fixtures should interfere with the unit installation or service
access.
Calculating expected image size (note that the unit's height is ~30 cm / 1Ft)
Floor unit
Distance from unit to floor
Expected Image WIDTH
Expected Image HEIGHT
1.5m
5 Ft
125-150 cm
50"-60"
95-110 cm
37"-43"
2m
6.5 Ft
160-190 cm
63"-75"
120-140 cm
47"-55"
2.5m
8 Ft
195-230 cm
77"-90"
145-175 cm
57" - 70"
3m
10 Ft
230-270 cm
90" - 106"
175-205 cm
70" - 80"
3.5m
11.5 Ft
265-310 cm
105" - 122"
200-230 cm
78" –90"
4m
13 Ft
300-350 cm
118" –138"
225-265 cm
90" –105"
4.5m
15 Ft
330-390 cm
130" –154"
250-295 cm
98"-116"
5m
16.5 Ft
370-435 cm
145" –170"
275-325 cm
110" –130"
Table unit
Table units can be used to projects on round, square and rectangular tables.
Long tables can have several interactive areas.
Please see recommended dimensions of tables vs. installation heights:
Table shape
Distance from unit to table
Max table size
Rectangular
120 cm
85 x 110 cm
140 cm
90 x 120 cm
170 cm
110 x 145 cm
200 cm
125 x 165 cm
225 cm
140 x 180 cm
Round
140-225 cm
90-130 cm Ø

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Guidebook for Technical Partners - All rights reserved, EyeClick Ltd
Ver 1.04 –August 6, 2015
Contents
Preparing the device for installation
The EyePlay device comes mostly assembled and houses all components, for easy installation and operation.
Unpacking
Once removing the EyePlay System from the box,
Please remove the pink protective pad above the projector:
Check cable connections between all components:
1. Connect keyboard’s dongle to a USB 2 port (located in keyboard box)
2. Connect WiFi antenna (located in keyboard box).
3. Verify Motion detection sensor is connected to a USB 2 port.
4. Verify proper VGA/HDMI connection from computer to projector.
5. Verify proper USB-Serial cable + X-Serial Cable [RS-232] connection from computer to projector.
6. Verify proper audio connection - RCA to 3.5mm stereo cable from computer to audio amplifier.
7. Verify proper speakers connection - two sets of exposed cables per speaker: Each cable pair is connected
to a speaker. Each speaker has a “Positive” and a “Negative” connector.
Check power connectors
The unit operates at a full range of 110-240V, with a total power consumption of 352.25W at 7.55A.
There are three devices connected to the power strip: the projector, the computer and the amplifier’s PSU
Check all female connectors (C14 or C5) are plugged to their respective device (projector, computer and amplifier’s
PSU)
Check all male connectors (C13) are plugged to the power strip.
Check main power cable connection from the power strip to main electrical outlet.
Connecting anti-dust top covers to the EyePlay device
The EyePlay unit comes with top cover made out of two parts. Its purpose is to reduce dust particles falling into the
projector’s and computer’s vents. Secure both parts to the top of the bridge using six M4 screws and washers.
Anti-dust covers

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Guidebook for Technical Partners - All rights reserved, EyeClick Ltd
Ver 1.04 –August 6, 2015
Contents
Installing EyePlay Device
Preparing Equipment for Installation
Coming prepared with the correct hardware and tools will save you time, and guarantee a faster and more
successful installation at the customer’s location. Items required for installation: Drill for cement, extension cord,
tool box including Allen/Hex key set, ladder (or lift) and mounting hardware as per the technicians professional
decision after site survey.
The anchorage must be able to carry a total of 60 KG/130 Lbs minimum. You may use bolts and chains,
threaded rods or mounting poles. Make sure mounting hardware is certified and complies with
international safety regulations:
A Drop Ceiling Installation –when the ceiling is made of tiles
or plaster, suspended from the cement ceiling. In this case
the EyePlay System replaces one of the tiles, and is
concealed in the drop ceiling. It’s hung by chains or
threaded rods to the real concrete ceiling and only
supported by the drop ceiling.
A Stand-Alone Installation –when the EyePlay System is
bolted to the actual ceiling using a mounting pole, and hangs
exposed from the ceiling.
You will need to verify with the client the type of ceiling they
have prior to installation day in order to prepare your
hardware and equipment accordingly. Additional hardware
and tools as mounting poles, concrete bolts, chains, drills,
screw drivers are not provided by EyeClick.
The weight of the EyePlay System is around 17 kg/37 lbs. You will need to provide sleeve anchor bolts, and screws
capable of bearing three times the weight of this load. The EyePlay unit dimensions are 612mm X 612mm X
290mm / 24” X 24” X 11.5”, identical to one ceiling tile. The outer size can be reduced by 15mm/0.6” if needed, by
removing the external cover (when installing into a drop ceiling).
Installation height will affect the image size, note that the maximal possible distance from the interactive surface
to the EyePlay device is 5 meters / 16.5 ft. larger distance will result in interaction problem.
Drop Ceiling Installation

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Guidebook for Technical Partners - All rights reserved, EyeClick Ltd
Ver 1.04 –August 6, 2015
Contents
Snap Hooks and chains (for drop ceiling installation)
Installing the EyePlay device
Make sure you have the necessary hardware to hook the device to the ceiling, taking into consideration the weight
of the EyePlay System.
1. Secure four anchoring points as bolts, threaded rods or a single mounting pole to the concrete ceiling.
2. Slowly fit the unit on top the internal frame of the ceiling opening.
3. Attach the system to the shackles and tighten the turnbuckles until it is entirely held on the real ceiling.
4. Connect the power and internet cables.
5. Connect ground cable if there is no ground connection within the power cable.
Pole (for Stand-alone installation)

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Cabinet
In cases when a unit is installed lower than ceiling level, an aesthetic cabinet will be required.
Such cases can be:
1. Short distance between the real and the false ceiling (device cannot fully fit in the free space).
2. Projected image size is required to be below minimal zoom (small play area with high ceiling).
3. Higher image quality is required, obtained by lowering the unit (table units).
The solution in such cases is obtained by constructing aesthetic side panels (from wood, plaster or other similar
material). One of these sides should allow support access.
Please see examples:
Before cabinet
With cabinet

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Guidebook for Technical Partners - All rights reserved, EyeClick Ltd
Ver 1.04 –August 6, 2015
Contents
Powering up, adjusting and calibrating
Power-up
The computer will turn on automatically once the unit is connected to a power source. The projector is turned on
using the remote controller or the power button on the operating panel.
The computer stays powered on all the time, and reboots itself once every 24 hours. The reboot time is
configured in the EyeClick software, in the System tab (see “Settings”tab).
The projector is scheduled to be powered on only during operation hours of the facility.
Once you power up the projector the games will be active. To exit to the EyePlay admin press Ctrl+Q.
Image adjusting
Open: “Cameras” tab > “Camera Configuration Wizard” > “Zones” > “Edit” and observe image to make sure the
entire play area is visible by the camera during the following process:
1. Press “Auto” on projectors remote control to set automatic resolution.
2. Configure projection size –rotate the zoom ring to adjust the projection size.
3. Adjust vertical image position using the mirror. Fasten bolt once done.
4. Adjust projector Keystone by pressing and on the projector’s remote controller.
5. Configure projection focus –rotate the focus ring to the desired sharpness.
Calibration
Floor and wall units are calibrated automatically, table units are calibrated manually. Open “Cameras” tab >
“Camera Configuration Wizard”> “Zones” > “Edit”. As shown in the figure below:
“Cameras”tab

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Guidebook for Technical Partners - All rights reserved, EyeClick Ltd
Ver 1.04 –August 6, 2015
Contents
Floor/Wall unit configuration
Observe the “Zones” screen and make sure the entire projection zone is visible by the motion detection camera.
You may easily identify the zone corners by using any bright surface. If the projected zone is not entirely visible by
the camera, you will need to adjust the mirror accordingly.
In order to re-calibrate Floor or Wall units, Open “Cameras” > “Recalibrate”. Make sure the play area is completely
free from obstacles / people.
Table unit configuration
Calibration setting is done in 2 steps:
A - Zone configuration:
1. Click “Restart Calibration”.
2. Artificially “extend”the table surface so the entire projection
is at the same height as the table. You will need to use a white
stiff surface in order to virtually “extend” the table.
3. Use the mouse to set all corners of the area, by clicking on
each corner, clockwise, starting with 1:
4. Press OK, Save and close the "camera
configuration wizard".
B - Manual calibration (mask setting):
1. Open “Cameras” tab > "Manual Calibration".
2. In “Initial Settings” choose the type of table (Rectangle/Round).
3. Set the projection mask center to the center of table by moving it using the
arrow keys or mouse. The use of “Center” button can be done in case the
camera is located above the exact center of the table.
4. If setting a Round table: Set the projection mask size by resizing it using the [Ctrl
+ Arrow keys] until the projection mask exactly covers the table.
If setting a Rectangle table: Set the table corners location by dragging each
corner OR by typing the corner number you wish to move (1, 2, 3, 4), once a corner is chosen, move it by
using the [Ctrl + Arrow keys] or [Ctrl + Shift + Arrow keys] for fast changes.
5. Click on "Save" and then "Close".
6. Reboot the system.
Table mask setting
Table zone configuration

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Guidebook for Technical Partners - All rights reserved, EyeClick Ltd
Ver 1.04 –August 6, 2015
Contents
Basic Operation Instructions
There are two types of modes EyePlay can run in: User Mode and Advanced Mode (If such feature is enabled)
The User Mode –only Applications and the Events tabs - simple mode for the ongoing management of the games.
The Advanced Mode –is used for system configuration.
You should switch back to User Mode, after you finish configuring the system in Advanced Mode.
Switching between User Mode and Advanced Mode:
Password protection is an added feature. You will see the Create Password button, in the System tab. Please do
not set new passwords without consulting with EyeClick.
Configuring the Settings Tab
“Settings”tab
The System tab window is only visible in Advanced Mode. It allows you to configure the following controls:
Feature
Function
Comments
“Reboot Daily”
A computer reboot once every 24 hours
Default set to 01:00 am
“Run on startup”
Enables setting auto games run on system
startup
Default setting is “enabled”
“Report a Bug”, “Collect Log Files”,
“Purge All Logs”
Used only by EyeClick Support
Version button
Displays the version of the EyeClick software

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Guidebook for Technical Partners - All rights reserved, EyeClick Ltd
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“Create Password”
Allows to create a password to secure the
Advanced Mode from the operators
requires a license. Password
must have a minimum of 8
characters.
“User Mode”
Reverts the interface back to User Mode
Reviewing the License Tab
The license tab window is where all the licensing information on the available Engines, Templates, Games, and
special Features is displayed. License can be Renewable or Unlimited. Expired component will stop functioning.
“License”tab
Applying license update: Save the renewed license file on the computer and browse for the file using the “Apply
License Update” button.
Request License Update / Check for online updates –not in use.
Setting the Display Tab
The display tab is used for changing the Loading Screen that appears between games when running in a “Loop”.
This is changed only by clients customizing their own unit.
The file needed for the Display Screen is a JPEG file of 1028X764 pixels. Make sure you have received this file from
the customer beforehand, and have it installed on the computer before attaching the EyePlay System to the
ceiling.

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Ver 1.04 –August 6, 2015
Contents
1. Check the Display tab.
2. Click on the Replace button, find the image from Windows Explorer window, and click Open.
The file will be shown in the Loading Screen preview window.
“Display”tab

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Guidebook for Technical Partners - All rights reserved, EyeClick Ltd
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Contents
Projector configuration
The Projector tab allows you to control the powering down and powering up of the projector. This is crucial for
maintaining the health and lifespan of the projector’s lamp. The projector comes connected to the computer with
a Serial cable.
1. At the bottom left, choose Serial.
2. Choose the projector type –BenQ and make sure COM1 is chosen.
3. At the bottom right, under Test Projector Control, you can test turning on and off the projector manually.
4. Check the Enable System Scheduling box.
5. In the Daily Schedule section, set the day/hour in the timeline.
6. Each square stands for 15 minutes. Click a square and drag your mouse, holding down Ctrl+ left mouse
button, to extend the time along the grid. To delete a square, right click on it.
Under the Test Projector Control, click the Status button to check the Lamp Timer, for the
amount of hours the lamp has operated. An alternate option to see this information is using
the projector’s remote control. Average bulb lifespan is 4,500 hours.
The System Scheduling can only be configured if the projector is connected properly with the
serial cable to the Computer, otherwise the projector will not shut down. Leaving the lamp
constantly on will shorten the lamp’s life.
“Projector” tab

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Ver 1.04 –August 6, 2015
Contents
Configuring Games in the Applications Tab (floor/wall units)
The Applications tab is the primary tab the customer uses once the installation is finished (Event mode is enabled
for chosen units). This dialog box is divided into two sections. The left side, Installed Applications, lists all the
games installed on the system. The right side displays the two types of Playlist options: Single Application and
Multiple Applications.
1. Choose games: From the Installed Applications highlight one game and click “Set”>> (For Single
Application). Or highlight few games (hold down ctrl button or press Ctrl + A) and click the Add>> (for
Multiple Applications). You may also use drag & drop.
2. Set duration for controlling the play time of each game. The number represents seconds
3. Click the Launch button to start the games.
Additional controls and features for Playlist modification are on the right side of the window:
1. Set duration for controlling the play time of each game by double clicking it’s duration setting,
or set duration to all games at.
2. To change the order the games will appear, in the Playlist, click the .
3. Click the icon to delete the game from the Playlist.
4. Click the icon to delete all games from the Playlist.
5. Save and load playlists using and
“Applications”tab

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Guidebook for Technical Partners - All rights reserved, EyeClick Ltd
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Contents
Using the Events Mode (floor/wall units)
The “Events Mode” tab is an additional feature, and is not part of the regular licensing of the EyePlay package. The
customer can add decorations and photos to the games at special events like birthday parties, or any other
celebrations. The customer needs to purchase a separate license; otherwise the Events tab will not be visible as
part of the EyePlay application by default, not even in Advanced mode.
“Events” tab
Setting the camera for Event Mode:
The Event Mode allows you customizing your own event by adding templates, photos and text to the games.
Each template allows you to use a different number of pictures and text inputs; hence some of the Picture and
Text boxes, on the bottom part of the screen will be inactive.
1. Enter “Event Mode” tab and check the box: “Enable Events Customization”.
2. Choose a template from the left panel.
3. In the Pictures section, at the bottom of the screen, click the camera icon:
4. In the window that opens, chose “Shared memory camera”. Shoot a snapshot,
clicking again on the camera icon.
5. Crop the desired picture area using the red corners.
6. Check the Flip box, if you want to rotate the image in the template.
7. Add the greetings using the Text Editor (bottom right).
8. Click on the Font button to define the font style, size and color, click OK to exit
the Font window.
Note that due to legal constraints, photos taken by the EyePlay software will be
erased after 2 hours of use. You will then see a Red cross instead of the photo and
will need to take a new photo.
Camera View (Events)