MPC Profile 6.5 Product manual

Contents
i
Chapter 1: Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Getting help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
About this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Contact information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Microsoft Certificate of Authenticity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
System Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Checking out your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Right side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Side port panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Setting up your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Working safely and comfortably . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Preparing power connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Connecting to a broadband modem or network . . . . . . . . . . . . . . . . . . . . . . 9
Connecting a dial-up modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Starting your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Turning off your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Restarting (rebooting) your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Adjusting the volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Configuring the audio jacks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Installing a printer, scanner, or other device . . . . . . . . . . . . . . . . . . . . . . . 14
Chapter 2: Upgrading Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Opening the case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Removing the back panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Replacing the back panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Replacing the processor fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Installing memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Replacing the power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Replacing the memory card reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Replacing an optical disc drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Replacing the diskette drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Replacing the hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Adding or replacing an expansion card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Installing a half-height expansion card . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Installing a full-height expansion card . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Replacing the BIOS battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Replacing the system board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Chapter 3: Maintaining Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Caring for your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Cleaning your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Cleaning the exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Cleaning the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Cleaning the monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Contents
ii
Cleaning the mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Cleaning optical discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Backing up files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Operating Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Temperature Concerns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Moisture and Humidity Concerns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Other Environmental Concerns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Chapter 4: Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Safety guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
First steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Modem (cable or DSL) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Modem (dial-up) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Networking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Memory card reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
CD or DVD drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Diskette drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
File management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Sound . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Add-in cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Recovering your system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Recovering pre-installed software and drivers . . . . . . . . . . . . . . . . . . . . . . 47
OS Recovery CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Using Microsoft System Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Telephone support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Before calling technical support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Appendix A: Legal Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
EMA#001131-00

CHAPTER 1
1
Getting Started
•Getting help
•System Specifications
•Checking out your computer
•Setting up your computer

CHAPTER 1: Getting Started
2
Getting help
About this guide
This guide includes information and maintenance instructions that are specific to your model of
computer. Some illustrations in this guide may look different than your computer because hardware
options and port locations may vary.
For more information
For more information about your computer, visit MPC’s Support page at
www.mpccorp.com/support or the Web address shown on your computer’s label. The Support page
also has links to additional documentation and detailed specifications.
Contact information
The label on the side of your computer case contains information that identifies your computer
model and serial number. Technical Support will need this information if you call for assistance.
Microsoft Certificate of Authenticity
The Microsoft Certificate of Authenticity label found on the side of your computer includes the
product key code for your operating system. If you ever reinstall Windows from the installation
DVD, you will need to enter these numbers to activate Windows.
System Specifications
Your Profile 6.5 All-in-One computer features a high-performance system board. The following
specifications describe your system board.
Processor
•Intel Core 2 Duo
•Intel Core 2 Quad

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3
Memory
•DDR2 667/800 memory support
•2 DIMMS, 4 GB maximum
Chipset
•Intel Q35 - ICH9DO
Audio
•5.1 High Definition Audio integrated
•Headphone & microphone ports
Built-in I/O
•8 USB ports (6 back, 2 side)
•1 parallel, 1 serial, 2 PS/2
•1 VGA/DVI in
•1 RJ-45
Graphics
•Intel integrated graphics w/DVMT
•X16 Graphics card support
•Dual Monitor Support (w/add in card)
Expandability
•2 PCI (one full height, one half height)
•1 mini-PCI
•1 PCI Express x 16
•1 mini-card

CHAPTER 1: Getting Started
4
Checking out your computer
Front
Component Icon Description
DVD/CD drive Use this drive to listen to audio CDs, install
games and programs, watch DVDs, and store
large files onto recordable discs (depending on
drive type).
This drive may be a CD, recordable CD, DVD,
or recordable DVD drive.
Memory card reader
(optional) Insert a memory card from a digital camera, MP3 player, PDA, cellular telephone, or other
devices into the memory card reader.
Diskette drive
(optional) Insert a standard 3.5-inch diskette into the optional diskette drive.
Power button and
power indicator Press this button to turn the power on or off. You can also configure the power button to
operate in Standby/Resume mode or Hibernate
mode. The power indicator lights when the
computer is turned on.
DVD/CD drive Power button/
power indicator
Memory card reader or
diskette drive (optional)

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5
Back
Component Description
Opening for cables Route the cables that are plugged into the side ports
through this opening.
Power connector Plug the power cord into this connector.
Kensington lock slot Attach a cable lock to this slot to prevent unauthorized
opening, modification, and theft of your computer.
Opening for
cables
Power connector Kensington lock slot

CHAPTER 1: Getting Started
6
Right side
Component Icon Description
Display controls Press these buttons to adjust the screen image.
Volume control Press to adjust the volume level of the built-in speakers.
USB ports Plug a USB (Universal Serial Bus) device (such as a USB
printer, scanner, camera, keyboard, or mouse) into one of these
ports. For more information, see “Installing a printer, scanner,
or other device” on page 14.
Microphone jack Plug a microphone into this jack. This jack is color-coded red
or pink.
Headphone jack Plug powered, analog front speakers, an external amplifier, or
headphones into this jack. This jack is color-coded green.
Side port cover Remove this cover to access the ports underneath, such as USB,
parallel, serial, IEEE 1394/FireWire™, and audio jacks. For
more information, see “Side port panel” on page 7.
Back panel release
latches For service, pull both of these latches (one on each side of the case) toward the back of the case, then lift the back panel away
from the case.
Headphone jack
Microphone jack
Volume control
USB ports
Back panel
release latch (2)
Display controls
Side port cover