MSA QuickServer FS-QS-3X10-F User guide

QuickServer Start-up Guide 0
Start-up Guide
QuickServer FS-QS-3X10-F
MSAsafety.com
Document Revision: 1.A
T18627
APPLICABILITY & EFFECTIVITY
Effective for all systems manufactured after April 2021.

QuickServer Start-up Guide 2
MSA Safety
1991 Tarob Court
Milpitas, CA 95035
Website: www.MSAsafety.com
U.S. Support Information:
[phone]
[phone]
Email: [email protected]
EMEA Support Information:
[phone]
Email: [email protected]

QuickServer Start-up Guide 3
Table of Contents
1About the QuickServer ....................................................................................................................6
1.1 Certification...............................................................................................................................6
1.2 Supplied Equipment .................................................................................................................6
2Equipment Setup..............................................................................................................................7
2.1 Mounting...................................................................................................................................7
2.2 Physical Dimensions ................................................................................................................8
3Installing the QuickServer...............................................................................................................9
3.1 DIP Switch Settings..................................................................................................................9
3.1.1 Bias Resistors ..........................................................................................................................9
3.1.2 Termination Resistor..............................................................................................................10
3.2 Connecting the R1 & R2 Ports...............................................................................................11
3.2.1 Wiring.....................................................................................................................................11
3.2.2 Supported RS-485 Baud Rates by Protocol ..........................................................................11
3.3 10/100 Ethernet Connection Port...........................................................................................12
4Power up the QuickServer.............................................................................................................13
5Connect the PC to the QuickServer .............................................................................................14
5.1 Connecting to the Gateway via Ethernet................................................................................14
5.1.1 Changing the Subnet of the Connected PC...........................................................................14
6Setup Web Server Security ...........................................................................................................15
6.1 Login to the FieldServer .........................................................................................................15
6.2 Select the Security Mode........................................................................................................17
6.2.1 HTTPS with Own Trusted TLS Certificate .............................................................................18
6.2.2 HTTPS with Default Untrusted Self-Signed TLS Certificate or HTTP with Built-in Payload
Encryption ..............................................................................................................................18
7Configuring the QuickServer ........................................................................................................19
7.1 Configure Network Settings....................................................................................................20
7.1.1 Using FS-GUI to Input Network Settings ...............................................................................20
7.1.2 Routing Settings.....................................................................................................................21
7.1.3 Ethernet 1 and Ethernet 2 Network Settings..........................................................................22
7.1.4 WAN Mode Settings for ETH2 ...............................................................................................23
7.2 Retrieve the Sample Configuration File..................................................................................24
7.3 Change the Configuration File to Meet the Application..........................................................24
7.4 Load the Updated Configuration File......................................................................................25
7.4.1 Using the FS-GUI to Load a Configuration File .....................................................................25
7.4.2 Retrieve the Configuration File for Modification or Backup....................................................26
7.5 Test and Commission the QuickServer..................................................................................27
7.5.1 Accessing SMC Cloud ...........................................................................................................27
8Troubleshooting.............................................................................................................................28
8.1 Lost or Incorrect IP Address...................................................................................................28
8.2 Viewing Diagnostic Information..............................................................................................29
8.3 Checking Wiring and Settings ................................................................................................30
8.4 Taking a FieldServer Diagnostic Capture...............................................................................31
8.5 LED Functions........................................................................................................................32
8.6 Factory Reset Instructions......................................................................................................33
8.7 Internet Browser Software Support ........................................................................................33

QuickServer Start-up Guide 4
9Additional Information...................................................................................................................34
9.1 SSL/TLS for Secure Connection............................................................................................34
9.1.1 Configuring FieldServer as a SSL/TLS Server ......................................................................34
9.1.2 Configuring FieldServer as SSL/TLS Client...........................................................................37
9.2 Change Web Server Security Settings After Initial Setup......................................................38
9.2.1 Change Security Mode...........................................................................................................39
9.2.2 Edit the Certificate Loaded onto the FieldServer...................................................................40
9.3 Change User Management Settings......................................................................................41
9.3.1 Create Users..........................................................................................................................42
9.3.2 Edit Users...............................................................................................................................43
9.3.3 Delete Users...........................................................................................................................44
9.3.4 Change FieldServer Password ..............................................................................................45
9.4 Specifications..........................................................................................................................46
9.5 Compliance with UL Regulations............................................................................................47
10 Limited 2 Year Warranty................................................................................................................48

QuickServer Start-up Guide 5
List of Figures
Figure 1: DIN Rail Bracket ............................................................................................................................7
Figure 2: QuickServer 3X10-F Dimensions ..................................................................................................8
Figure 3: Bias Resistor DIP Switches...........................................................................................................9
Figure 4: Termination Resistor DIP Switch.................................................................................................10
Figure 5: R1 & R2 Connection Ports...........................................................................................................11
Figure 6: Ethernet Connection....................................................................................................................12
Figure 7: Required Current Draw for the Gateway.....................................................................................13
Figure 8: Power Connections......................................................................................................................13
Figure 9: Ethernet Port Location.................................................................................................................14
Figure 10: Web Server Security Window....................................................................................................15
Figure 11: Connection Not Private Warning ...............................................................................................15
Figure 12: Warning Expanded Text............................................................................................................16
Figure 13: FieldServer Login.......................................................................................................................16
Figure 14: Security Mode Selection Screen................................................................................................17
Figure 15: Security Mode Selection Screen –Certificate & Private Key....................................................18
Figure 16: FS-GUI Landing Page ...............................................................................................................19
Figure 17: FS-GUI Page .............................................................................................................................20
Figure 18: FS-GUI Navigation Panel ..........................................................................................................20
Figure 19: Routing Settings.........................................................................................................................21
Figure 20: Ethernet Port Network Settings .................................................................................................22
Figure 21: FS-GUI File Transfer .................................................................................................................24
Figure 22: FS-GUI Loading Files................................................................................................................25
Figure 23: Retrieve Configuration File........................................................................................................26
Figure 24: FS-GUI Connections Screen.....................................................................................................27
Figure 25: Ethernet Port Location...............................................................................................................28
Figure 26: Error Messages Screen.............................................................................................................29
Figure 27: Diagnostic LEDs ........................................................................................................................32
Figure 28: FS-GUI Page .............................................................................................................................38
Figure 29: FS-GUI Security Setup..............................................................................................................39
Figure 30: FS-GUI Security Setup –Certificate Loaded.............................................................................40
Figure 31: FS-GUI User Management........................................................................................................41
Figure 32: Create User Window..................................................................................................................42
Figure 33: Setup Users...............................................................................................................................43
Figure 34: Edit User Window ......................................................................................................................43
Figure 35: Setup Users...............................................................................................................................44
Figure 36: User Delete Warning .................................................................................................................44
Figure 37: FieldServer Password Update via FS-GUI................................................................................45
Figure 38: Specifications.............................................................................................................................46

Description
QuickServer Start-up Guide 6
1 About the QuickServer
QuickServer is a high performance, costeffective Building and Industrial Automation multi-protocol gateway
providing protocol translation between serial/Ethernet devices and networks.
NOTE: For troubleshooting assistance refer to Section 8, or any of the troubleshooting
appendices in the related driver supplements. Check the MSA Safety website for technical
support resources and documentation that may be of assistance.
The QuickServer is cloud ready and connects with MSA Safety’s SMC Cloud. See Section 7.5.1 for further
information.
1.1 Certification
BTL Mark –BACnet Testing Laboratory
1
The BTL Mark on QuickServer is a symbol that indicates that a product has passed
a series of rigorous tests conducted by an independent laboratory which verifies
that the product correctly implements the BACnet features claimed in the listing.
The mark is a symbol of a high-quality BACnet product.
Go to www.BACnetInternational.net formore information about the BACnet Testing
Laboratory. Click here for the BACnet PIC Statement.
1.2 Supplied Equipment
QuickServer Gateway
•Preloaded with two selected drivers. A sample configuration file is also loaded.
•All instruction manuals, driver manuals, support utilities are available on the USB drive provided in
the optional accessory kit, or on the MSA website.
Accessory kit (optional) (Part # FS-8915-38-QS) includes:
•7-ft Cat-5 cable with RJ45 connectors at both ends
•Power Supply -110/220V (p/n 69196)
•Screwdriver for connecting to terminals
•USB Flash drive loaded with:
oQuickServer 2XX0 Start-up Guide
oFieldServer Configuration Manual
oAll FieldServer Driver Manuals
oSupport Utilities
oAny additional folders related to special files
configured for a specific QuickServer
oAdditional components as required - see driver manual supplement for details
1 BACnet is a registered trademark of ASHRAE.

Equipment Setup
QuickServer Start-up Guide 7
2 Equipment Setup
2.1 Mounting
The QuickServer can be mounted using the DIN rail mounting bracket on the back of the unit.
Figure 1: DIN Rail Bracket
Din Rail
Bracket

Equipment Setup
QuickServer Start-up Guide 8
2.2 Physical Dimensions
Figure 2: QuickServer 3X10-F Dimensions
R1 Serial Port
Power Port
R2 Serial Port

Installation
QuickServer Start-up Guide 9
3 Installing the QuickServer
3.1 DIP Switch Settings
3.1.1 Bias Resistors
To enable Bias Resistors, move both the BIAS- and BIAS+ dip switches to the right in the
orientation shown in Figure 3.
The QuickServer bias resistors are used to keep the RS-485 bus to a known state, when there is no
transmission on the line (bus is idling), to help prevent false bits of data from being detected. The bias
resistors typically pull one line high and the other low - far away from the decision point of the logic.
The bias resistor is 510 ohms which is in line with the BACnet spec. It should only be enabled at one
point on the bus (for example, on the field port were there are very weak bias resistors of 100k). Since
there are no jumpers, many QuickServers can be put on the network without running into the bias resistor
limit which is < 500 ohms.
NOTE: See www.ni.com/support/serial/resinfo.htm for additional pictures and notes.
NOTE: The R1 and R2 DIP Switches apply settings to the respective serial port.
NOTE: If the gateway is already powered on, DIP switch settings will not take effect unless the
unit is power cycled.
R1 Bias Resistor DIP
Switches (2 and 3)
Figure 3: Bias Resistor DIP Switches
R2 Bias Resistor DIP
Switches (2 and 3)

Installation
QuickServer Start-up Guide 10
3.1.2 Termination Resistor
If the QuickServer is the last device on the serial trunk, then the End-Of-Line Termination Switch needs to
be enabled. To enable the Termination Resistor, move the TERM dip switch to the right in the
orientation shown in Figure 4.
Termination resistor is also used to reduce noise. It pulls the two lines of an idle bus together. However,
the resistor would override the effect of any bias resistors if connected.
NOTE: The R1 and R2 DIP Switches apply settings to the respective serial port.
NOTE: If the gateway is already powered on, DIP switch settings will not take effect unless the
unit is power cycled.
Figure 4: Termination Resistor DIP Switch
R1 Termination
Resistor DIP Switch (1)
R2 Termination
Resistor DIP Switch (1)

Installation
QuickServer Start-up Guide 11
3.2 Connecting the R1 & R2 Ports
For the R1 Port only: Switch between RS-485 and RS-232 by moving the number 4 DIP Switch left for
RS-485 and right for RS-232 (Figure 5).
The R2 Port is RS-485.
Connect to the 3-pin connector(s) as shown below.
3.2.1 Wiring
RS-485
RS-232
BMS RS-485
Wiring
Gateway Pin
Assignment
BMS RS-232
Wiring
Gateway Pin
Assignment
RS-485 +
TX +
RS-232 -
TX +
RS-485 -
RX -
RS-232 +
RX -
GND
GND
GND
GND
NOTE: Use standard grounding principles for GND.
3.2.2 Supported RS-485 Baud Rates by Protocol
The supported baud rates for either port is based on the protocol of the connected devices.
The following baud rates are supported for Modbus RTU:
2400, 4800, 9600, 19200, 38400, 57600, 76800, 115200
The following baud rates are supported for BACnet MS/TP:
9600, 19200, 38400, 76800
Figure 5: R1 & R2 Connection Ports
TX+ RX- GND
+ - GND

Installation
QuickServer Start-up Guide 12
3.3 10/100 Ethernet Connection Port
The Ethernet Ports are used both for BACnet/IP communications and for configuring the QuickServer via
the Web App. To connect the QuickServer, either connect the PC to the Router’s Ethernet port or connect
the Router and PC to an Ethernet switch. Use Cat-5 cables for the connection.
NOTE: The Default IP Address of the QuickServer is 192.168.2.101, Subnet Mask is 255.255.255.0.
NOTE: The ETH2 port can be set to WAN mode to limit ethernet traffic. See Section 7.1.4 for
details.
Figure 6: Ethernet Connection
Ethernet Port ETH2
Ethernet Port ETH1

Power up
QuickServer Start-up Guide 13
4 Power up the QuickServer
Check power requirements in the table below:
Power Requirement for QuickServer External Gateway
Current Draw Type
QuickServer Family
12VDC
24VDC/AC
FS-QS-3X10-XXXX (Typical)
250mA
125mA
NOTE: These values are ‘nominal’ and a safety margin should be added to the power supply
of the host system. A safety margin of 25% is recommended.
Figure 7: Required Current Draw for the Gateway
Apply power to the QuickServer as shown below in Figure 8. Ensure that the power supply used complies
with the specifications provided in Section 9.4.
•The gateway accepts 9-30VDC or 24VAC on pins L+ and N-.
•Frame GND should be connected.
Power to
Gateway
Gateway
Pin Label
Pin
Assignment
Power In (+)
L+
V +
Power In (-)
N-
V -
Frame Ground
FG
FRAME GND
Figure 8: Power Connections

Setup Web Server Security
QuickServer Start-up Guide 14
5 Connect the PC to the QuickServer
5.1 Connecting to the Gateway via Ethernet
Connect a Cat-5 Ethernet cable (straight through or cross-over) between the local PC and QuickServer
ETH1 (LAN Port).
5.1.1 Changing the Subnet of the Connected PC
The default IP Address for the QuickServer is 192.168.1.24, Subnet Mask is 255.255.255.0. If the PC and
QuickServer are on different IP networks, assign a static IP Address to the PC on the 192.168.2.xxx
network.
For Windows 10:
•Find the search field in the local computer’s taskbar (usually to the right of the windows icon )
and type in “Control Panel”.
•Click “Control Panel”, click “Network and Internet” and then click “Network and Sharing Center”.
•Click “Change adapter settings” on the left side of the window.
•Right-click on “Local Area Connection” and select “Properties” from the dropdown menu.
•Highlight and then click the Properties button.
•Select and enter a static IP Address on the same subnet. For example:
•Click the Okay button to close the Internet Protocol window and the Close button to close the
Ethernet Properties window.
Ethernet Port
Figure 9: Ethernet Port Location

Setup Web Server Security
QuickServer Start-up Guide 15
6 Setup Web Server Security
Navigate to the IP Address of the QuickServer on the local PC by opening a web browser and entering the
IP Address of the QuickServer; the default Ethernet address is 192.168.1.24.
NOTE: If the IP Address of the QuickServer has been changed, the IP Address can be discovered
using the FS Toolbox utility. See Section 8.1 for instructions.
6.1 Login to the FieldServer
The first time the FieldServer GUI is opened in a browser, the IP Address for the gateway will appear as
untrusted. This will cause the following pop-up windows to appear.
•When the Web Server Security Unconfigured window appears, read the text and choose whether
to move forward with HTTPS or HTTP.
•When the warning that “Your connection is not private” appears, click the advanced button on the
bottom left corner of the screen.
Figure 11: Connection Not Private Warning
Figure 10: Web Server Security Window

Setup Web Server Security
QuickServer Start-up Guide 16
•Additional text will expand below the warning, click the underlined text to go to the IP Address. In
the Figure 12 example this text is “Proceed to 10.40.50.94 (unsafe)”.
•When the login screen appears, put in the Username (default is “admin”) and the Password (found
on the label of the FieldServer).
NOTE: There is also a QR code in the top right corner of the FieldServer label that shows the
default unique password when scanned.
NOTE: A user has 5 attempts to login then there will be a 10-minute lockout. There is no timeout
on the FieldServer to enter a password.
NOTE: To create individual user logins, go to 9.3.
Figure 13: FieldServer Login
Figure 12: Warning Expanded Text

Setup Web Server Security
QuickServer Start-up Guide 17
6.2 Select the Security Mode
On the first login to the FieldServer, the following screen will appear that allows the user to select which
mode the FieldServer should use.
NOTE: Cookies are used for authentication.
NOTE: To change the web server security mode after initial setup, go to Section 9.2.
The sections that follow include instructions for assigning the different security modes.
Figure 14: Security Mode Selection Screen

Setup Web Server Security
QuickServer Start-up Guide 18
6.2.1 HTTPS with Own Trusted TLS Certificate
This is the recommended selection and the most secure. Please contact your IT department to find out
if you can obtain a TLS certificate from your company before proceeding with the Own Trusted TLS
Certificate option.
•Once this option is selected, the Certificate, Private Key and Private Key Passphrase fields will
appear under the mode selection.
•Copy and paste the Certificate and Private Key text into their respective fields. If the Private Key is
encrypted type in the associated Passphrase.
•Click Save.
•A “Redirecting” message will appear. After a short time, the FieldServer GUI will open.
6.2.2 HTTPS with Default Untrusted Self-Signed TLS Certificate or HTTP with Built-in
Payload Encryption
•Select one of these options and click the Save button.
•A “Redirecting” message will appear. After a short time, the FieldServer GUI will open.
Figure 15: Security Mode Selection Screen –Certificate & Private Key

Configuring the Gateway
QuickServer Start-up Guide 19
7 Configuring the QuickServer
Once the web server setup is complete, the FS-GUI landing page will appear.
NOTE: The SMC Cloud button (see Figure 16) allows users to connect to the
SMC Cloud, MSA Safety’s device cloud solution for IIoT. The SMC Cloud enables secure
remote connection to field devices through a FieldServer and its local applications for
configuration, management, maintenance. For more information about the SMC Cloud,
refer to the SMC Cloud Start-up Guide.
Figure 16: FS-GUI Landing Page

Configuring the Gateway
QuickServer Start-up Guide 20
7.1 Configure Network Settings
7.1.1 Using FS-GUI to Input Network Settings
To navigate from the FS-GUI page to the Network Settings page follow the below instructions:
•Find the Navigation tree across the left side of the screen.
•Click the orange arrow next to the QuickServer CN number and title to expand the tree.
•Click on the orange arrow next to Setup to expand the tree.
•Click on Network Settings.
Figure 18: FS-GUI Navigation Panel
Figure 17: FS-GUI Page