Multitech MTSGSM User manual

SoftGSM Kit
Model MTSGSM
SoftGSM Kit
User Guide

User Guide
88310800 RevisionA
MultiMobile (Model MTSGSM)
This publication may not be reproduced, in whole or in part, without prior expressed written
permission from Multi-Tech Systems, Inc.All rights reserved.
Copyright © 1999, by Multi-Tech Systems, Inc.
Multi-Tech Systems, Inc. makes no representations or warranties with respect to the contents hereof
and specifically disclaims any implied warranties of merchantability or fitness for any particular
purpose. Furthermore, Multi-Tech Systems, Inc. reserves the right to revise this publication and to
make changes from time to time in the content hereof without obligation of Multi-Tech Systems, Inc.
to notify any person or organization of such revisions or changes.
Record of Revisions
Revision Description
AManual released. All pages at revision A.
(2/12/99)
Trademarks
MultiMobile, Multi-Tech, and the Multi-Tech logo are trademarks of Multi-Tech Systems, Inc.
SoftGSM is a trademark of Micro Systemation AB.
Windows NT, Windows 95, and Windows 98 are a registred trademarks of Microsoft Corporation. Other product names
used in this publication are for identification purposes only and may be trademarks of their respective companies.
Microsoft, Windows, Windows 95, Windows 98, and Windows NT are either registered trademarks or trademarks of
Microsoft Corporation in the United States and/or other countries.
Multi-Tech Systems, Inc.
2205 Woodale Drive
Mounds View, Minnesota 55112
[phone] or [phone]
Fax [phone]
Tech Support [phone]
BBS [phone] or [phone]
InternetAddress: http://www.multitech.com
Fax-Back [phone]
EMC and Safety Compliance
The CE mark is affixed to the enclosed MultiTech product to confirm compliance with the following
European Community Directives:
• Council Directive 89/336/EEC of 3 May 1989 on the approximation of the laws of Member
States relating to electromagnetic compatibility; and
• Council Directive 73/23/EEC of 19 February 1973 on the harmonization of the laws of
Member States relating to electrical equipment designed for use within certain voltage limits;
both amended by Council Directive 93/68/EEC of 22 July 1993 on the harmonization of CE marking
requirements.

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Contents
Chapter 1 - Introduction and Description
Introduction .......................................................................................................................................................6
Preview of this Guide ........................................................................................................................................6
Related Documentation .....................................................................................................................................7
Technical Specifications ....................................................................................................................................8
Data Transmission Support ........................................................................................................................8
Short Message Service (SMS) Support......................................................................................................8
Commands Supported ................................................................................................................................8
GSM Handsets supported ..........................................................................................................................8
Cables provided..........................................................................................................................................8
Operating systems supported.....................................................................................................................8
User Interface .............................................................................................................................................9
Computers supported .................................................................................................................................9
Chapter 2 - Getting Started
Unpacking .......................................................................................................................................................12
Requirements..................................................................................................................................................12
Setup...............................................................................................................................................................13
Connecting the Phone to the Computer....................................................................................................13
Chapter 3 - Software Installation
Installing the Software .....................................................................................................................................16
Loading your Driver Software..........................................................................................................................16
Utility Software ................................................................................................................................................19
Phonebook Manager.................................................................................................................................19
SMS Manager...........................................................................................................................................19
Settings.....................................................................................................................................................20
Getting Help..............................................................................................................................................20
Chapter 4 - SMS and Phonebook Applications
Introduction .....................................................................................................................................................22
Short Message Service Utility .........................................................................................................................22
Receiving SMS Messages........................................................................................................................22
Sending SMS Messages ..........................................................................................................................23
Phonebook Utility ............................................................................................................................................23
New Phonebook .......................................................................................................................................24
New Record ..............................................................................................................................................24
Delete .......................................................................................................................................................24
Read Phonebook ......................................................................................................................................25
Write Phonebook ......................................................................................................................................25
Settings ...........................................................................................................................................................26
Chapter 5 - SoftGSM AT Commands, S-Registers and Error Codes
Introduction .....................................................................................................................................................30
StandardAT Commands ...........................................................................................................................30
Fax AT Commands ...................................................................................................................................34
ExtendedAT Commands ..........................................................................................................................35
S-Registers ...............................................................................................................................................42
Error Codes ..............................................................................................................................................45

iv
Chapter 6 - Troubleshooting
Introduction .....................................................................................................................................................48
Frequently Asked Questions (FAQs)...............................................................................................................48
General FAQs ...........................................................................................................................................48
Windows 95/98 FAQs ...............................................................................................................................51
Windows NT FAQs ...................................................................................................................................51
Troubleshooting Procedures ...........................................................................................................................52
Chapter 7 - Warranty, Service, and Technical Support
Introduction .....................................................................................................................................................54
Software User LicenseAgreement..................................................................................................................54
Limited Warranty .............................................................................................................................................55
On-line Warranty Registration...................................................................................................................55
Tech Support ...................................................................................................................................................55
Recording MultiMobile SoftGSM Information ............................................................................................55
Contacting Tech Support via E-mail..........................................................................................................56
Service ............................................................................................................................................................56
The Multi-Tech BBS ........................................................................................................................................56
To log on to the Multi-Tech BBS................................................................................................................56
To Download a file.....................................................................................................................................57
About the Internet............................................................................................................................................57
About the Multi-Tech Fax-Back Service ..........................................................................................................58
Appendices
AppendixA - Understanding GSM...................................................................................................................60
Introduction ...............................................................................................................................................60
About GSM Data.......................................................................................................................................60
For More Information ................................................................................................................................65
Glossary
GSM Acronyms.........................................................................................................................................71
Index

SoftGSM Kit
Chapter 1 - Introduction and Description