MultiTrode MultiSmart User manual

MultiSmart
Pump Station Manager & RTU

MultiSmart Installation & Operation Manual
Page 2 of 201 MultiSmart_IO_Manual_A4_v2-22_R15 doc

MultiSmart Installation & Operation Manual
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This Manual is the support documentation for the installation,
commissioning and operation of MultiTrode MultiSmart Pump Controller / RTU and Reservoir Monitor.
Revision 15
8 October 2009
This manual is used for v2.2.2 of the MultiSmart pump controller
NOTICE
This document is proprietary to MultiTrode Pty Ltd (the company) and for sole use within the
company notwithstanding that this document may from time to time be made available to the
company’s subcontractors, suppliers, customers and others for purposes associated with
manufacturing and other processes as authorised on an individual basis by MultiTrode Pty Ltd
or their representative. In such cases where the document has been issued to external
parties, its contents shall not be transcribed, copied, relayed, or divulged to any other party
whatsoever and after satisfying the requirements for which the document was originally issued
to any external party shall be either returned to the company, or destroyed as required by the
company’s document control procedure and as attested to by the recipient at the time of taking
possession of the document. MultiTrode Pty Ltd shall not be held liable in any way whatsoever
for any act or omission, either direct or consequential, arising from the use of the information
contained herein.
MULTITRODE is a registered trade mark of MultitrodeMultiTrode Pty Ltd in Australia and many countries worldwide. PUMPVIEW and
MULTISMART are trade markstrademarks of MultiTrode Pty Ltd and pending Australian trade mark registration. Australian Design
Registration is pending for the MultiSmart Pump Controller and RTU Remote and Base Modules. Patent Pending in Australia. © 2008
2009 MultiTrode Pty Ltd. This publication is protected by copyright. No part of this publication may be reproduced by any process,
electronic or otherwise, without the express written permission of MultiTrode Pty Limited.

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Contents
1Warnings & Cautions ...................................................................................................................... 8
1.1 Information to User ................................................................................................................ 8
1.2 Documentation Standards...................................................................................................... 8
1.3 Installation Notes ................................................................................................................... 8
2Glossary & Symbols ....................................................................................................................... 9
3Major New Features & Enhancements in Recent Firmware Releases ...................................... 10
3.1 Version 2.2.1........................................................................................................................ 10
3.2 Version 2.2.2........................................................................................................................ 10
Part 1 – Operations................................................................................................................................... 11
4Introduction ................................................................................................................................... 11
4.1 Range of Options ................................................................................................................. 11
4.2 Intuitive Operator Interface................................................................................................... 12
4.3 Intuitive Engineering Interface.............................................................................................. 12
4.4 "Out of the Box" Control of a Pump Station.......................................................................... 13
5Operator Interface ......................................................................................................................... 14
5.1 LCD Panel............................................................................................................................ 14
5.2 LED Indicators ..................................................................................................................... 15
5.3 Buttons................................................................................................................................. 15
5.4 Using the Interface............................................................................................................... 15
Part 2 – Installation & Commissioning ................................................................................................... 29
6Mounting Instructions................................................................................................................... 29
6.1 Mounting the Operator Interface Display.............................................................................. 29
6.2 Mounting the Pump Controller ............................................................................................. 30
6.3 Connecting the Operator Interface to the Pump Station Manager ....................................... 30
7MultiSmart Boards ........................................................................................................................ 31
7.1 Power Supply....................................................................................................................... 32
7.2 Default Wiring Setup for Pump Control Board...................................................................... 33
7.3 Pump Control Board ............................................................................................................ 37
7.4 CPU Board........................................................................................................................... 41
7.5 DSP Board ........................................................................................................................... 42
7.6 Energy Monitoring & Motor Protection Board....................................................................... 49
8PumpView Hardware Setup.......................................................................................................... 51
8.1 Fault Finding ........................................................................................................................ 51
8.2 Configuring PumpView for a Serial Cellular Modem ............................................................ 52
8.3 Configuring PumpView for an Ethernet Cellular Router ....................................................... 53
9Quick Commissioning Guide ....................................................................................................... 55
9.1 Setup Wizard Flow Diagrams............................................................................................... 56
9.2 Setup Wizard Notes ............................................................................................................. 59
9.3 Unassign Any Faults Not Used ............................................................................................ 61
9.4 Level Simulation Mode......................................................................................................... 63
Part 3 – Advanced Settings ..................................................................................................................... 65
10 High Level Overview ..................................................................................................................... 65
10.1 MultiSmart Pump Station Manager Overview ...................................................................... 65
10.2 Pump Controller ................................................................................................................... 66
10.3 Reservoir Monitor................................................................................................................. 67
10.4 Pump Control Module .......................................................................................................... 68
10.5 Energy Monitoring and Motor Protection.............................................................................. 69
10.6 Supply Protection................................................................................................................. 70
10.7 Data Logger ......................................................................................................................... 70
10.8 Flow ..................................................................................................................................... 70
10.9 Fault Module ........................................................................................................................ 70

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10.10 Security................................................................................................................................ 70
10.11 PLC Extension (IEC 61131-3).............................................................................................. 70
10.12 Logic Engine ........................................................................................................................ 70
10.13 RTU...................................................................................................................................... 70
11 Security .......................................................................................................................................... 72
11.1 Selecting any Digital Input Tag ............................................................................................ 74
11.2 Security Key Setup .............................................................................................................. 75
12 Fill / Empty & Pump Setpoints, Alarm Setpoints, Delays .......................................................... 77
12.1 Fill / Empty (Charge / Discharge) ......................................................................................... 77
12.2 Default Pump and Alarm Setpoints ...................................................................................... 77
12.3 Changing Pump and Alarm Levels Setpoints....................................................................... 78
12.4 Setting Pump & Alarm Delays.............................................................................................. 81
13 Pumps and Groups ....................................................................................................................... 83
13.1 Change Alternation & Fixed Duty......................................................................................... 84
13.2 Moving Pumps Between Groups, or Changing the Order of Pumps .................................... 85
13.3 Adding or Deleting Groups & Changing Group Alternation .................................................. 85
13.4 Decommissioning Pumps..................................................................................................... 86
14 Configuring I/O, Fault & Level Devices ....................................................................................... 87
14.1 Digital Inputs ........................................................................................................................ 87
14.2 Assigning Faults to Digital Inputs ......................................................................................... 87
14.3 Unassigning Fault Inputs...................................................................................................... 89
14.4 Configuring Digital Inputs..................................................................................................... 89
14.5 Configuring Analog Inputs.................................................................................................... 92
14.6 Advanced Analog Input Options........................................................................................... 93
14.7 External Digital & Analog Modules....................................................................................... 93
14.8 Configuring Level Devices ................................................................................................... 99
14.9 Configuring Faults.............................................................................................................. 109
14.10 Configuring Analog Outputs ............................................................................................... 113
14.11 Configuring Digital Outputs ................................................................................................ 114
15 Profiles ......................................................................................................................................... 118
15.1 Profile Selection Methods .................................................................................................. 118
15.2 Configuring the Setpoints of Profiles.................................................................................. 120
15.3 Configuring Other Profile Properties .................................................................................. 120
16 Station Optimization ................................................................................................................... 121
16.1 Station Optimization Menu ................................................................................................. 122
16.2 Additional Parameters........................................................................................................ 126
17 Energy Monitoring and Motor Protection.................................................................................. 127
17.1 Setting Motor Protection Values......................................................................................... 127
17.2 Insulation Resistance Tester.............................................................................................. 130
17.3 Reassigning (Motor) Current Inputs used in Motor Protection ........................................... 133
17.4 Calculating Efficiency......................................................................................................... 134
18 Supply Protection........................................................................................................................ 135
19 Datalogger ................................................................................................................................... 137
19.1 Basis of Datalogging – Change of State and Deadbands .................................................. 137
19.2 Adding/Removing Tags from the Datalogger ..................................................................... 137
19.3 Filtering the Data Viewed in the History Page.................................................................... 138
19.4 Storing the Datalogger on the Compact Flash Card .......................................................... 139
19.5 Configuring the datalogger to write directly to a Compact Flash Card ............................... 140
19.6 Summary of Datalogger File Functions.............................................................................. 141
20 Flow .............................................................................................................................................. 142
20.1 Configure General Flow Setting ......................................................................................... 142
20.2 Configuring Analog Inputs for Flow Measurement ............................................................. 143
20.3 Configuring Digital Inputs for Flow Measurement .............................................................. 143
20.4 Configuring Calculated Flow Settings ................................................................................ 143

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20.5 Flow Alarms ....................................................................................................................... 144
20.6 Smart Outflow .................................................................................................................... 145
20.7 Estimating Duration to Overflow......................................................................................... 146
21 Reservoir Monitor........................................................................................................................ 147
21.1 Communications Configuration .......................................................................................... 147
21.2 User Interface .................................................................................................................... 148
21.3 Connection Manager.......................................................................................................... 149
22 RTU Module ................................................................................................................................. 151
22.1 Communications Screen.................................................................................................... 151
22.2 Communication Protocols .................................................................................................. 151
22.3 Enabling and Viewing of DNP and MODBUS Logs............................................................ 162
22.4 IP Address & Routing Settings........................................................................................... 162
23 Variable Frequency Drive (VFD)................................................................................................. 164
23.1 Enabling VFD..................................................................................................................... 164
23.2 Individual Pump Parameters .............................................................................................. 165
23.3 Setup an Analog Output for use with a VFD Drive ............................................................. 166
23.4 Controlling a VFD Drive Using MODBUS........................................................................... 166
23.5 Displaying VFD speed on Main Screen.............................................................................. 166
24 PLC Extension IEC 61131-3 (ISaGRAF) ..................................................................................... 167
24.1 Setting up the Workbench.................................................................................................. 168
24.2 Setting up I/O ..................................................................................................................... 168
24.3 MultiSmart Functions & I/O Blocks..................................................................................... 169
24.4 Downloading ISaGRAF Resources to MultiSmart.............................................................. 172
24.5 Compiling and Downloading Multiple Resources............................................................... 173
24.6 Viewing the Status of ISaGRAF Variables ......................................................................... 173
24.7 The Tags Button ................................................................................................................ 173
24.8 The Params Button ............................................................................................................ 173
24.9 Backing Up ISaGRAF Resources ...................................................................................... 173
24.10 ISaGRAF Application Examples ........................................................................................ 174
25 Logic Engine................................................................................................................................ 175
25.1 MultiSmart Tags................................................................................................................. 175
25.2 Logic Engine Tags ............................................................................................................. 176
25.3 Mathematical Operators..................................................................................................... 177
25.4 MultiSmart Logic Functions................................................................................................ 177
25.5 Advanced Functions .......................................................................................................... 178
25.6 Logic Examples.................................................................................................................. 179
25.7 Uploading Logic Files Using FTP....................................................................................... 180
25.8 Enabling Logic Files........................................................................................................... 181
26 Customizing the Display............................................................................................................. 182
26.1 Naming Pumps .................................................................................................................. 182
26.2 Pump Data Display ............................................................................................................ 182
26.3 Bottom Section................................................................................................................... 183
26.4 Invert Display ..................................................................................................................... 183
27 Restarting the MultiSmart........................................................................................................... 184
28 Site Keys and Enabling New Modules....................................................................................... 184
28.1 Software Modules Available............................................................................................... 184
28.2 Enabling Software Modules with a New Site Key............................................................... 185
29 Upgrading MultiSmart Firmware................................................................................................ 186
29.1 Upgrading Firmware........................................................................................................... 186
29.2 Upgrading via PC Configuration Utility............................................................................... 186
30 Backing Up & Restoring Configuration Settings...................................................................... 187
30.1 Resetting Defaults.............................................................................................................. 187
30.2 Restore a Backup .............................................................................................................. 188
30.3 Back Up Current Configuration .......................................................................................... 189

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31 More Advanced Configuration ................................................................................................... 190
31.1 Default Mode vs. Showing More Options........................................................................... 190
31.2 Reference Manual.............................................................................................................. 190
32 Troubleshooting.......................................................................................................................... 191
32.1 There is no level displayed on my unit ............................................................................... 191
32.2 Every time the pump starts I see a Contactor Auxiliary fault.............................................. 191
32.3 My unit is showing a “Current Config Fail” fault.................................................................. 192
32.4 My unit has started with the message “Fail Safe Mode”..................................................... 192
32.5 PPP2 Manager Connection Error....................................................................................... 192
32.6 My unit keeps restarting..................................................................................................... 192
33 Appendix A – Fault Message Glossary ..................................................................................... 193
34 Technical Specifications ............................................................................................................ 197
34.1 Processor Unit ................................................................................................................... 197
34.2 RTU/Communications........................................................................................................ 197
34.3 Firmware/Application Upgrade Capability .......................................................................... 197
34.4 I/O Standard Modules ........................................................................................................ 197
34.5 I/O-3MP: Motor Protection I/O Board ................................................................................. 197
34.6 Power (per unit) ................................................................................................................. 197
34.7 Power Supply & Environmental.......................................................................................... 197
34.8 Product Dimensions........................................................................................................... 197
35 MultiTrode Terms & Conditions of Sale .................................................................................... 198
Table 1 – Power Supply Specifications ...................................................................................................... 32
Table 2 – Serial Port Pin Outs .................................................................................................................... 42
Table 3 – Max. Cable Length at Specific Baud Rates ................................................................................ 45
Table 4 – Can BUS and Can ID Settings.................................................................................................... 46
Table 5 – Key Setup Parameters (can only be modified through the Setup Wizard).................................. 59
Table 6 – Alternation Schemes................................................................................................................... 83
Table 7 – Digital Input Fault Sources.......................................................................................................... 87
Table 8 – Advanced Digital Input Options .................................................................................................. 90
Table 9 – Digital Input Mode Examples...................................................................................................... 91
Table 10 – Digital Input Capabilities ........................................................................................................... 91
Table 11 – Advanced Analog Input Options ............................................................................................... 93
Table 12 – Advanced Probe Settings ....................................................................................................... 101
Table 13 – Probe Length in Inches........................................................................................................... 104
Table 14 – Advanced Fault Parameters ................................................................................................... 110
Table 15 – Digital Output Sources............................................................................................................ 116
Table 16 – Advanced Digital Output Options............................................................................................ 116
Table 17 – Station Optimization Features ................................................................................................ 121
Table 18 – Well Washer Parameters........................................................................................................ 124
Table 19 – CT & FLC Parameters ............................................................................................................ 128
Table 20 – Motor Protection Faults........................................................................................................... 128
Table 21 – Basic Fault Options................................................................................................................. 129
Table 22 – IRT Parameters ...................................................................................................................... 130
Table 23 – Supply Protection Faults......................................................................................................... 135
Table 24 – Supply Protection Fault Parameters ....................................................................................... 136
Table 25 – Summary of Data Logged Files .............................................................................................. 141
Table 26 – General Flow Fault Parameters.............................................................................................. 142
Table 27 – Smart Outflow Parameters ..................................................................................................... 145
Table 28 – Advanced Serial Port Parameters........................................................................................... 160
Table 29 – VFD Parameters..................................................................................................................... 165
Table 30 – ISaGRAF Device Names ........................................................................................................ 168
Table 31 – Example of MultiSmart Tags................................................................................................... 176
Table 32 – Logic Engine Mathematic Operators....................................................................................... 177
Table 33 – Logic Engine Functions .......................................................................................................... 177
Table 34 – Logic Engine Advanced Functions ......................................................................................... 178

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1 Warnings & Cautions
1.1 Information to User
Read through this manual to obtain a good working knowledge in order to get maximum performance from
the MultiSmart for your application. After reading, place the manual in a safe place for future reference.
1.2 Documentation Standards
DANGER:
THIS SYMBOL IS USED WHERE NON-COMPLIANCE COULD RESULT IN INJURY OR DEATH.
WARNING:
THIS SYMBOL IS USED WHERE NON-COMPLIANCE COULD RESULT IN INCORRECT
OPERATION, DAMAGE TO OR FAILURE OF THE EQUIPMENT.
NOTE:
THIS SYMBOL IS USED TO HIGHLIGHT AN ISSUE OR SPECIAL CASE WITHIN THE BODY OF
THE MANUAL.
1.3 Installation Notes
WARNING:
THE MULTISMART INSTALLATION AND WIRING MUST BE PERFORMED BY QUALIFIED
PERSONNEL.
DANGER:
THE MULTISMART HAS NO USER SERVICEABLE PARTS. TO REDUCE THE RISK OF
ELECTRIC SHOCK, LEAVE ALL SERVICING TO QUALIFIED MULTITRODE TECHNICAL STAFF.
DANGER:
INSTALLATION OR USE OF THIS EQUIPMENT OTHER THAN IN ACCORDANCE WITH THE
MANUFACTURERS INSTRUCTIONS MAY RESULT IN EXPOSURE TO HARM, SERIOUS INJURY
OR DEATH.

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2 Glossary & Symbols
Activation Level The point at which a pump or alarm is switched On.
Alternate Mode The pump controller automatically switches the lead (duty) pump each cycle.
Deactivation Level The point at which a pump or alarm is switched Off.
Decommissioned Pump A pump that has been removed from duty or an installation, e.g. for maintenance
purposes.
Duty (Lead) Pump The main pump or the first pump to start within a pumping cycle.
Empty (Discharge) Mode When the pump controller is set to empty a tank or pit.
Fill (Charge) Mode When the pump controller is set to fill a tank or pit.
Fixed Sequence Pump 1 or pump 2 is fixed as the lead (duty) pump.
InterPump Start Delay The delay between any two pumps starting.
InterPump Stop Delay The delay between any two pumps stopping.
Probe
MultiTrode manufactures a range of conductive level sensors. They have many
advantages over traditional devices such as ball floats. Advantages include:
resistance to fatty deposit build-up, tangle-free and an adjustable sensitivity to liquid
to prevent false readings.
Standby (Lag) Pump The secondary pump or the next pump to start within a pumping cycle.
ISaGRAF
ISaGRAF is a control software environment which supports all of the internationally
recognised IEC 61131-3 control languages and offers a combination of highly
portable and robust control engine.
ΩResistance Value (Ohm)
EMC Electromagnetic Compatibility
Hz Frequency (Hertz)
LED Light Emitting Diode
MTU Master Terminal Unit
N/C Normally Closed
N/O Normally Open
RTU Remote Telemetry Unit
VAC Alternating Current Voltage
VDC Direct Current Voltage
VFD Variable Frequency Drive

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3 Major New Features & Enhancements in Recent Firmware Releases
3.1 Version 2.2.1
3.1.1 Screen Changes
•VFD settings now accessed via one screen
•Communications port status added to Protocol screen
3.1.2 New Features
•A Security key is now supported (based on the ‘Dallas Key’).
•A high inflow rate can now pulse start the lead pump
•Mixer control
•Pump efficiency alarm
•Modbus support for ABB VFD drives (models: ACS550 & ACS800)
•New pump alternation method - First On First Off
•Rain Gauge input integrated into flow statistics
•Detection of DSP communications loss
3.2 Version 2.2.2
3.2.1 New Features
•Probe Fail Safe functionality added
•Ethernet Cellular Router support for communications including PumpView
•Power Factor Out of Range alarm
•Remote Station and Pump Inhibit faults
•DNP freeze command support

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Part 1 – Operations
4 Introduction
Congratulations on your purchase of the MultiTrode MultiSmart Pump Station Manager.
Depending on the options you have purchased, the unit may be configured as either a pump controller or a
reservoir monitor or as a Remote Telemetry Unit. The generic product description of MultiSmart Pump
Station Manager is used throughout the manual and for convenience refers to any of the three
configurations.
The pump station manager is an "out of the box" pump controller for water and sewerage pump stations.
The large LCD screen with softkeys eliminates the need for selector switches, push buttons, fault lights,
meters, accumulators and other additional panel items. This simplifies panel wiring and reduces costs.
The product has a very low “whole of life” cost compared with a PLC due to the pump control functionality
already developed in the product. Users simply configure the parameters, rather than program the unit. This
reduces engineering cost and greatly increases reliability.
The MultiSmart pump station manager has the option of an IEC 61131-3 PLC programming language so that
additional functionality can be added by the user if required.
The MultiSmart has fully open communications and can be supplied with Modbus and DNP3 protocols. A
MultiSmart can also be shipped just as an RTU without any pump control functionality or user interface.
The Reservoir Monitor is a version of the product for monitoring reservoirs and communicating with remote
pump stations.
4.1 Range of Options
The functionality of the basic product can be enhanced with additional software modules, such as:
•DNP3 RTU with security
•Security key - based on the ‘Dallas Key’
•VFD control - variable frequency/speed drive
•“Energy Monitoring and Motor protection” option which allows power, energy, power factor and
pump efficiency monitoring as well as 3-phase currents, motor protection functions and insulation
resistance tests (requires energy monitoring and motor protection I/O module)
•Logic engine (for custom logic additions)
•ISaGRAF 5 (IEC 61131-3) PLC programming
•Well Mixer
•PumpView – a web-based monitoring and control system via the cellular/mobile network
The product can be shipped with these software modules enabled or they can be enabled in the field with the
appropriate enable code. To the base unit, an additional I/O board can be installed in the factory to allow for
either an expansion of I/O or motor protection options.

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4.2 Intuitive Operator Interface
The MultiSmart has screens which have been designed for operators of pump stations. The operator can
see at a glance:
•Level
•Pump mode
•Pump availability
•Detailed fault information
•Date/time of each fault occurring and clearing
•Single or 3-phase supply, DC supply
•Fault and event history (up to 50,000 records)
•Accumulators (starts, hours, faults, etc)
•Pump efficiency (requires energy monitoring, motor protection and flow options enabled)
•Status of all I/O
•Status of the communication link
•Duration to Overflow
4.3 Intuitive Engineering Interface
The product has clear menu screens for altering:
•Pump setpoints
•Alarm setpoints
•Delays
•Alternation and grouping
•Level device and backup level device
•Number of pumps
•I/O and fault configuration
•Supply protection
•Energy Monitoring and Motor protection (where installed)
•Station optimization parameters (max run time, max off time, max starts per hour, plus many more)
•Data logging parameters
•Communications
•Profiles

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4.4 "Out of the Box" Control of a Pump Station
When the unit is first powered up, it starts controlling a pump station using its default parameters. These are
the MultiTrode probe as a level device, empty (discharge) application, three pumps and one well. Although
it’s shipped with this basic configuration, by running through the Setup Wizard, the configuration can be
easily modified to suit a wide range of applications.
The Setup Wizard takes into account the MultiTrode probe or other level devices, fill or empty applications,
number of pumps, number of wells, station power supply, type of pump sensors and DNP communication
settings.
Even though the basic setup meets most of the normal pump station requirements, with a few button presses
the MultiSmart can be setup to perform most of the complex pump station management requirements.
Changing between a reservoir and a pump station, the number of pumps, the number of wells, or empty
(discharge) to fill (charge) is done through the Setup Wizard and takes only a few minutes, which is far less
time than that required to implement the same functionality using a standard PLC.
Complete station setups can be saved and/or loaded via a compact flash card.
If the extensive range of existing features do not cover a particular requirement, additional functionality can
be added by writing new code using either, Logic Engine (a simple boolean language) or ISaGRAF (a suite
of PLC languages).

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5 Operator Interface
The MultiSmart pump station manager has an easy to use interface featuring a large graphical LCD display
A large amount of critical information is displayed on the main screen making it simple for an operator to
determine the current status at a glance.
The buttons (or softkeys) around the edge of the screen are used to access features depending on what is
displayed at the time.
Figure 1 –MultiSmart Display
1. Fault Indication LED (Red)
2. Power Status LED (Green)
3. Home Button
4. Help Button
5. Increase Contrast
6. Decrease Contrast
5.1 LCD Panel
The large LCD gives the operator a clear view of how the pump station is operating. Water levels are shown
graphically. A backlight turns on when any of the display buttons are pushed. The backlight turns off again
after a set time of inactivity (this time is user configurable). The display colours can be inverted, that is, the
LCD panel can be set to display data in a dark colour with a light background. This feature is useful in bright
sunlight.

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5.2 LED Indicators
5.2.1 Power
The Power LED is at the bottom left hand corner of the display and indicates that the DC supply is connected
and turned on.
5.2.2 Faults
The fault LED is above the power LED. It flashes once a second when a fault is detected. This gives the
operator a quick indication of whether a fault is present without having to access the LCD screen.
5.3 Buttons
5.3.1 Home/Help Button
The Home/Help button has two positions:
•Pressing the Home icon returns the user to the main status screen.
•Pressing the Help icon displays online help for the currently displayed screen.
5.3.2 Contrast Button
The contrast button is used to adjust the LCD screen’s contrast. Press “+” or “–“ as required to optimise the
display for the light conditions.
5.3.3 Display Buttons
Eleven buttons are located around the edge of the LCD display. These are used to access menu items and
other data on the display. For any screen, the display indicates what each button is used for.
5.3.4 Numerical Keypad
A numerical keypad is located at the right of the interface. This is used to enter alpha-numeric characters
during configuration.
5.4 Using the Interface
5.4.1 Main Status Screen
Pressing the Home button turns on the LCD backlight and also returns the MultiSmart display to the main
status screen. The following screen displays the current status of all pumps connected to the MultiSmart.
Figure 2 –Main Status Screen

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5.4.1.1 Pump Mode
The buttons located next to each pump are used to switch the pump between Manual (Hand), Off, or Auto
modes.
•Auto – In this mode a pump starts when the activation setpoint is reached. The pump automatically
stops when the deactivation setpoint is reached.
•Off – This turns a pump off, so pump run commands are ignored by the off pump regardless of level.
(The Off mode can be disabled from the advanced menu if necessary in order to meet security
requirements. If changed while the pump is already in Off mode, it will stay off until the mode is
changed).
•Manual (Hand) – is semi-automatic manual, as the mode returns automatically to Auto when the
deactivation setpoint of the pump is reached. (This prevents pumps from being left on
unintentionally).
A pump is placed into Full Manual mode as follows: when the pump is in Off mode, instead of just
briefly pressing the Auto/Off/Manual button, press and hold it on. This puts the pump into Full
Manual mode for as long as the button is pressed.
5.4.1.2 Running Status
The Running Status of each pump appears to the right of the Pump Name. The various states are:
•Stopped – Pump is stopped
•Running – Pump is running
•Next to Run – Indicates the next pump to run. (Not applicable in multiple well configurations).
•Request to Run – The controller is waiting for the feedback from the contactor. (A contactor
auxiliary is wired in and the command to run a pump has been sent).
•External Run - If the pump is started by an external control method (for example, via a manual
override switch), the contactor will be closed but no run command would have been sent by the
controller, hence External Run is displayed. The MultiSmart continues to update the pump run time
statistics and other relevant historical data, in addition the relevant faults and warnings are
generated.
5.4.1.3 Fault Status
The Fault Status of each pump is displayed below the Running Status.. The states are:
•Available – There are no current faults for this pump.
•Unavailable – A fault is present or a fault requires manual acknowledgment.
•Hold Out – The text,” Hold Out” flashes indicating a fault is present and the pump is unavailable.
5.4.1.4 Level Indication and Setpoints Display
A bar graph is displayed next to the pumps and
shows:
•current liquid level
•each pump’s activation and deactivation
levels
•level alarms that have been enabled
55.0%
Lag (Standby) Pump
activation and deactivation levels
Lead (Duty) Pump
activation and deactivation levels
Level Alarms
Figure 3 – Level Indication

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5.4.1.5 Softkeys
The buttons at the bottom of the screen are used to access the following areas:
•Settings - used to configure the MultiSmart pump station manager
•Info: displays full station and pump information
•History: shows alarms and event history
•Faults: shows fault specific details
NOTE:
When the unit is controlling 5 or more pumps, a Next Pumps button also appears on the bottom line
allowing access to pumps 5 and 6, etc. This button is also present when the unit is configured for more
than 1 well.
5.4.2 Faults / History
When a fault occurs a large FAULT box is displayed at the bottom of the screen. At the same time, the fault
status changes to Fault Present.
Figure 4 – Fault Indication
The left Fault Softkey button flashes when a fault is present. Pushing this button (or the right Faults button)
displays a screen which details the fault. (Appendix A contains a description of all faults displayed).
Figure 5 – Fault Reset Screen
Use the selector buttons to select each fault in turn.

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From this screen the operator can reset the fault if the fault condition is no longer present. If the fault is still
present, the Reset Fault button does not appear.
A Mute Fault button appears for faults that can be muted. It is used to stop sirens or flashing lights that may
have been activated by the fault.
By default, digital output 4 (DO4) is linked to the high-level alarm and can be muted. The digital output can
be configured for Pulsed or Steady operation and is typically connected to an external warning light or alarm.
•The Mute button is only available for other faults, if the user has configured them to be mutable.
•Pressing the History button displays the entire fault & event history log (up to 50 000 records).
•Pressing the Main button returns the operator to the main status screen.
Figure 6 – Fault History Screen

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5.4.3 Information Screen
The Information screens show:
•Hours run, starts and faults for each pump and the station
•The status of all I/O
•Flow data (when the optional flow module is installed)
•System log (identifies any application problems)
•Version and modules installed in the unit
•Power and Efficiency – kW, kVA, power factor, pump efficiency, energy accumulators (kWh and
kVAh) for various periods: today/yesterday; this week/last week
•Communications statistics for DNP3/ Modbus slave and the current DNP3 Modbus tag values
•Option to browse MultiSmart internal tag database
•Option to view ISaGRAF 5 tags and values useful for PLC programming
To navigate to the Information screen, press the Info button on the main operator screen.
Figure 7 – Information Screen 1 of 2
Pressing More displays the second screen which includes the Version button which gives details on the
firmware version installed on the unit. Note that free upgrades of firmware are available from the MultiTrode
website.

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Figure 8 – Information Screen 2 of 2
5.4.3.1 Power & Efficiency
This screen shows the value of power factor and efficiency of the pumps. Efficiency, energy and apparent
energy of the present day, yesterday, this week, last week, this month, last month and their total are
displayed on this screen.
Navigate to:
Figure 9 – Power Efficiency Screen
5.4.3.2 I/O Information
Information about the System, DC Voltage, Top Board, Bottom Board and Probe can be seen in this screen.
The I/O information screens are especially useful in troubleshooting input/output related issues. Insulation
Resistance test (IRT) can be accessed from within the I/O information screen, (the test is only performed
when the pumps are not running).
Navigate to: