Murrplastik mp-IM1 User manual

As of May 2019 –v1.6 8902865312
ACS labelling systems
mp-IM1
operating instructions

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mp-IM1
operating instructions
Index
1 Copyright and Trademarks .............................................................. 4
2 Important hints................................................................................ 4
3 Safety instructions ........................................................................... 5
3.1 Intended use.................................................................................... 5
3.2 Not intended use ............................................................................. 6
3.3 Choosing an installation site............................................................ 6
3.4 Using the device .............................................................................. 7
3.5 Ink cartridge handling...................................................................... 9
3.6 Repairing the device ...................................................................... 10
3.7 Radio interference......................................................................... 11
4 Scope of delivery ........................................................................... 12
5 Device overview ............................................................................ 13
6 Interactive touch display ............................................................... 15
7 Initial commissioning of the mp-IM1............................................. 20
8 Driver installation .......................................................................... 21
9 Direct connection via network cable............................................. 24
9.1 Configuring network settings on the PC ........................................ 24
9.2 Configuring network settings on the mp-IM1 ............................... 26
10 Settings in the mp-UniversalMarkingSoftware ............................. 27
11 Settings in the ACS Gold Studio software...................................... 29
12 Assembling the carrier plate / printing.......................................... 32
13 Cleaning and maintenance ............................................................ 33

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13.1 Cleaning the mp-IM1 printer ......................................................... 33
13.2 Replacing the fleece box................................................................ 34
13.3 Consumed ink cartridges and fleece boxes ................................... 35
14 Contact .......................................................................................... 35
15 Technical data................................................................................ 36
16 Shipping instructions for return .................................................... 37

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1Copyright and Trademarks
Windows® is a registered trademark of Microsoft Corporation.
mp-IM1, mp-UniversalMarkingSoftware and ACS Gold Studio are
trademarks of Murrplastik Systemtechnik GmbH.
All product names used herein are for identification purposes only
and may be trademarks of their respective owners.
Murrplastik disclaims any and all rights in those marks.
2Important hints
This operating instructions must be read and understood.
It must be kept for further use and passed on together with the device.
If you have any questions or problems, do not hesitate to contact the
ACS Helpdesk at [e-mail].
To operate the mp-IM1, the mp-UniversalMarkingSoftware or
ACS Gold Studio version 2.3.0.95 is required. In addition Windows® 7
with the current service pack or a higher Windows® version.
Before putting the device into service read the safety instructions
in chapter 3!

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3Safety instructions
When using the mp-IM1 you must observe the following basic safety
precautions to protect against electric shock, injury and fire.
Read and observe all these hints carefully before putting the electrical
device into operation.
Keep these safety instructions in a safe place.
Only use the electrical equipment in accordance with
the regulations and in accordance with the general
safety and accident prevention regulations.
3.1 Intended use
The mp-IM1 is predominantly an inscription device for polycarbonate
(PC) labels based on inkjet technology.
The possibility of labelling as well as the respective durability and
quality of the inscription with the mp-IM1 can only be guaranteed for
the labelling material along with the special ink, both approved by
Murrplastik.
Only the approved special ink can be used.
The labelling must be carried out using the software approved for the
mp-IM1 and the approved operating systems.
The inscription is possible in black only.
If you have any questions, contact the ACS Helpdesk.
Murrplastik rejects service and claims if the intended use is violated.

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3.2 Not intended use
The possibility of labelling, as well as the durability and quality of the
inscription cannot be guaranteed in the following shown cases. There
is no guarantee, no warranty and no support.
Not provided is labelling of non-approved Murrplastik material.
Not provided is using of ink not approved by Murrplastik.
Not provided is labelling by means of software or operating systems
which are not approved by Murrplastik.
Not provided is labelling of paper.
3.3 Choosing an installation site
Operate the device in well ventilated environments only.
Position the device on a level, stable surface that is larger than the
device itself. The device will not operate properly if it is tipped up or
tilted.
Avoid using locations where the printer will be exposed to extreme
fluctuations of temperature or humidity. Constant room temperature
is recommended. Protect the device from direct sunlight, excessive
light and sources of heat.
Avoid using sites that might be exposed to impacts or vibrations. This
also applies to the transport of the device.
Keep the device away from dusty or humid areas.
Position the device near to a mains socket, so that no extension cable
is required if possible.
When transporting or storing the printer, it must not be tipped up,
stood on one of its sides or turned upside down.
If you ignore this, ink may leak and/or cause a short circuit.

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3.4 Using the device
Do not touch into or onto the printer during
printing. Do not touch the ink cartridge.
There is a risk of injury!
Do not move the ink cartridge carriage by hand; if you do, you may
damage the device!
Keep the openings of the housing clear.
Do not cover the housing openings.
Do not insert any objects into the housing slots.
Avoid spilling any liquids onto the device.
Always use the power cable supplied with this device. If a different
power cable is used it can potentially cause fires or electrical shocks.
Connect all parts of the system to mains sockets that have been
properly earthed. No mains socket may be used if items of equipment
such as photocopiers or fans are already plugged into it, and these
devices are regularly switched on and off.
Do not connect the printer to switchable or timer-controlled mains
sockets.
Do not connect extension socket boards or extension cables in series.
Do not use the computer system near areas of potential
electromagnetic interference fields, such as may be generated by
loudspeakers or cordless telephone base stations.
Note that the type of electricity source used must match the details
on the device’s label.
Do not use any power cable if it is damaged.

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If you use an extension socket board with this device, take care to
ensure that the total power consumed by the connected equipment
does not exceed the maximum permitted power consumption for the
extension socket board.
Also take care to ensure that the total power consumed by the
equipment connected to a wall outlet does not exceed the maximum
permitted power consumption for the affected wall outlet.
Do not attempt to service the device yourself.
Contact the ACS Helpdesk.
Isolate the device from mains power and request servicing from a
qualified service technician, if any of the following scenarios occur:
- The power cable or mains plug is damaged
- Liquids have leaked into the device
- The device has suffered a fall or its housing is damaged
- The device is not working properly or its performance is impaired
If the printer is operated within Germany, please observe the
following:
- The building’s electrical installation must be protected using a
circuit breaker (10 A or 16 A), so as to ensure an adequate level of
protection against short-circuiting and overvoltage.
- If the mains plug has become damaged, replace the cable set or
contact a qualified technician. Possibly installed fuses may only be
replaced with fuses of the same size and the same nominal value.
- If you use a cable to connect the printer to a computer or a
different piece of equipment, check to ensure the proper
alignment of the plug connectors. Each connector can be plugged
only when aligned in a certain way. If you try to plug a connector
when it is wrongly aligned, then both pieces of equipment
connected by the cable may be damaged.

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Always switch off the device using the power button next to the
display. If you press this button, the display goes off. Only when the
display is gone off may the mains plug be pulled out or the power
supply be disconnected.
3.5 Ink cartridge handling
Always store the ink cartridge out of the reach of children. The
cartridge content is not edible.
If you get ink on your skin, clean it off using soap and water. If ink
should get into your eyes, wash it out immediately with plenty of
water.
Shake the new ink cartridge four to five times before opening the
package.
After opening the packaging, the ink cartridge must not be shaken,
since otherwise ink may leak out.
Use the ink cartridge before the date printed on the packaging.
Install the ink cartridge immediately after opening the package. If the
ink cartridge remains unpacked for an extended period of time before
use, normal printing may not be possible. No replacement will be
provided for this purpose.
Store the ink cartridge with the label facing up. Do not store the ink
cartridge top down.
Do not attempt to disassemble or refill the ink cartridge. This may
damage the built-in print head and make the cartridge unusable.
Do not touch the ink outlet or the adjacent area.
Do not remove or pull the label.
Avoid contact with ink on textiles.

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If you remove the ink cartridge for later use, protect the ink outlet
from dust and dirt and store the cartridge in the vicinity of the device.
If the cartridge comes into contact with an object, however, ink may
leak out and cause staining. It is not recommended to remove a
cartridge once it has been inserted, as this may limit the print quality
after reinsertion.
Cartridge ink information:
The ink used is a specially developed Murrplastik ink for labelling
polycarbonate (PC). This ink does not release any harmful volatile
organic compounds (VOCs) into the workplace. Specialised air
purification systems are therefore not required.
3.6 Repairing the device
Do NOT attempt to repair the device yourself. The opening or removal
of covers can lead to contact with parts conducting dangerous
electrical current and other hazards, as well as voiding product
warranties. Contact the manufacturer or a customer service point
authorised by the manufacturer.
If the device has suffered a fall or the housing is damaged, unplug the
mains plug and contact the manufacturer or a customer service point
authorised by the manufacturer. Otherwise there is a risk of electrical
shock.
If the device becomes unusually hot, starts producing smoke or
unusual odours or if you spill liquids onto the equipment by mistake,
then you must unplug the device from the mains immediately. Contact
the manufacturer or a customer service point authorised by the
manufacturer.
If the device no longer works properly, although it has been used in
accordance with the usage instructions, then configure the device’s
settings only as described in these operating instructions.

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Incorrect changes made to other control elements can damage the
device, and often require time-consuming work to be performed by
qualified technicians in order to restore the normal operating
condition of the device.
In chapter16 you will find detailed instructions about returning
defective devices for repair.
3.7 Radio interference
This product complies with Directive EN 55022 (CISPR Publication 22)
/Class B. If you connect the equipment to a computer, take care to
ensure that you use a USB cable that is not more than two meter long.
Important information
You will need administrator rights for installing the
USB printer driver!
A possible network installation must be carried
out by the user’s responsible administrator.
Since this is a specific installation NO support is
offered by Murrplastik for this!

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4Scope of delivery
Check the delivery for completeness after receipt of the labelling
device. Please keep the outer packaging so that the device can be
transported safely if necessary (e.g. in case of service).
The following components are included in the scope of delivery:
mp-IM1 printer
Ink cartridge EK-PC 3.1
mp-IM1 carrier plate
Power cable with power supply unit
USB connecting cable
Ethernet connecting cable
Service station (obstructed)
Absorbent fleece (obstructed)
Driver CD
Operating instructions
Shipping carton

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service flap
on/off button *
interactive touch display
5Device overview
*Press the on/off button longer than 3 seconds to turn off the device.

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Opened service flap
Service station
Replaceable ink
cartridge
Absorbent fleece
Power connection
Service connection
(USB-A)
USB-B connection
Ethernet connection

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6Interactive touch display
The interactive touch display allows you to operate and control the
device. To do this, use the menu guide points on the left edge of the
screen.
Home key
Info key
Settings key
Cancel key
Hit Home to return to the Home menu. The Home menu is the menu
item that is displayed after booting the device.
Hit Info to call up information about the network, cartridge and printer.
Hit Settings to do changes in network, language, print job and tray
control.
Hit Cancel to abort the current input.

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The following table shows the structure of the table in menu items and
sub-menu items:
Symbol
Lead point
Subitem 1
Subitem 2
Home
Info
Network
Ink Cartridge
Printer
Settings
Network
DHCP
IP Address
Netmask
Gateway
Hostname
Language
Print Job
Tray Control
Eject Tray
Insert Tray
Clean Cartridge
Calibration

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The following table shows you which options you can perform in the
individual menu items.
Menu item
Figure
Description
Home
The Home screen.
In addition, the pending
print jobs are displayed
here.
Info
Navigation to ‘Network’, ‘Ink
cartridge’and ‘Printer’
possible.
Info
Network
The network settings for the
present device are
displayed:
Use DHCP
IP address
Netmask
Gateway
Hostname
MAC-address
Info
Ink cartridge
The information for the ink
cartridge in use is displayed:
Serial Number
Ink ID
Last Usage
Ink level (%)
Sheets left
Voltage (V)
Pulse width (µs)
Info
Printer
Information about the
printer is displayed.

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Menu item
Figure
Description
Settings
You get access to the
settings of the device.
Settings
Network
You get access to the
following network settings:
DHCP
IP address
Netmask
Gateway
Hostname
Settings
Network
DHCP
If you want to activate
DHCP, the checkbox must
be filled.
After that save with the
floppy disk symbol.
Settings
Network
IP address
If DHCP is not requested,
you can enter a static IP
address.
After that save with the
floppy disk symbol.
Settings
Network
Gateway
You can enter the gateway
address here.
After that save with the
floppy disk symbol.
Settings
Network
Hostname
Select the name of the host.
After that save with the
floppy disk symbol.

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Menu item
Figure
Description
Settings
Language
Select one of these seven
languages and save with the
floppy disk icon:
German
English
Spanish
French
Italian
Portuguese
Russian
Settings
Print job
You have the option of
selecting whether the
printed frame should
remain in the device for
drying.
If you want the printed
frame to be output
immediately, select this
checkbox.
Settings
Tray Control
Choose whether you want
to eject or to insert the tray.
In addition you can clean
the cartridge.

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7Initial commissioning of the mp-IM1
At first read the safety instructions for this printer at the beginning of
this manual before using the device.
Take the mp-IM1 out of its packaging and place it on a flat, stable and
vibration-free surface.
Make sure that there is enough space for the drawer to extend.
Remove the transport locks of the device. Open the service flap and
remove the adhesive tape.
Then insert the ink cartridge.
1. To do so, lift the blue holder.
2. Insert the ink cartridge as shown in the picture.
Be sure to insert the cartridge in a straight position
and not to cant.
3. After that lock the blue holder again.