Tharo Systems H-435+ User manual

Date: 01-26-2015
H-427+ and H-435+
Users Manual

CONTENTS
1
Barcode Printer
1
1.1
1.2
Box Contents
Getting to Know Your Printer
1
2
2
Printer Setup
4
2.1
2.2
2.3
2.4
2.5
Loading Labels
Loading Ribbon
Connecting the Printer to the Host Computer
EASYLABEL Start installation
4
7
8
3
Printer Settings and Control
14
3.1
3.2
3.3
3.4
3.5
3.6
Operation Panel
LCD Interface Introduction
LCD Interface Functions
Label Calibration and Self-Test
Error Alerts
USB Host and Standalone
14
15
20
24
26
28
4
NetSetting for Ethernet
30
4.1
4.2
Installing the NetSetting Software
NetSetting Interface
30
31
5
Accessories
38
5.1
5.2
5.3
Internal Rewinder
Installing the Rewinder Guide
Label Dispenser (Strip-and-Peel Setup)
38
40
6
Maintenance and Adjustment
47
6.1
6.2
6.3
6.4
6.5
6.6
6.7
6.8
Removing / installing the print head module
Adjusting the print line
Adjusting ribbon tension
Cleaning the thermal print head
Print head balance and tension adjustment
Ribbon shield adjustment
Cleaning the cutter
Troubleshooting
47
48
49
50
51
52
53
54
Appendix
your Computer
Windows Driver installation 12
9
41
55
Product Specifications
Interface Specifications
55
56
5.4
5.5
Cutter Installation
Installing the Parallel adapter
43
45

FCC COMPLIANCE STATEMENT
FOR AMERICAN USERS
This equipment has been tested and found to comply with the limits for a CLASS A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used
in accordance with the instructions, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case
the user will be required to correct the interference at their own expense.
EMS AND EMI COMPLIANCE STATEMENT
FOR EUROPEAN USERS
This equipment has been tested and passed with the requirements relating to electromagnetic
compatibility based on the standards EN 55022:2010 Class A, EN61000-3-2:2006/ A1:2009/A2:2009,
EN 61000-3-3:2008 and EN 55024:2010, IEC 61000-4-2:2008 series The equipment also tested and
passed in accordance with the European Standard EN55022 for both the Radiated and
Conducted emissions limits.
H-400+ SERIES
TO WHICH THIS DECLARATION RELATES
IS IN CONFORMITY WITH THE FOLLOWING STANDARDS
IEC 60950-1:2005(2nd Edition)+Am 1:2009, GB4943-2001 GB9254-2008(Class A) GB17625.1-2003,
EN 55022:2010 Class A, EN61000-3-2:2006/ A1:2009/A2:2009, EN 61000-3-3:2008 and EN 55024:2010,
IEC 61000-4-2:2008 series, CAN/CSA C22.2 No. 60950-1-03, date July, 2006, UL 60950-1, 1st Edition,
2007-10-31, CFR 47, Part 15
WARNING
This is a Class A product. In a domestic environment this product may cause radio interference
in which case the user may be required to correct the interference at their own expense.
㭋ḡ&ODVV$Ẏ⒨Ə✏䔆㴢䎖⡪ḔƏ富Ẏ⒨⏖僤怇ㇷ㗇亦䔜⹙㉗Ə✏忀䦴ガ↜󰶓Ə⏖僤曧奨䔏㈞⯠⅝⹙㉗憮⎽⇮⮅⏖堳
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SAFETY INSTRUCTIONS
During the print process the Printhead will become hot. Do NOT attempt to clean the
Printhead until it has had time to cool.
The Printhead is the most fragile part of your Printer. Do NOT use sharp or hard objects to
clean the Printhead. Do NOT touch the glass surface of the Printhead with your hand.
This Printer is built exclusively to print labels, tickets and tags, continuous paper, etc. Only
use media that is recommended for a direct thermal or thermal transfer Printer.
The Printer is configured for input voltages of 110 to 240 V. Connect only to a power outlet
with a grounded contact. Always ensure the Printer is switched OFF before connecting the
power cord to an electrical outlet.
Do not expose the Printer to moisture or operate it in wet or damp areas.
The Printer will operate with the cover open if necessary. This is not recommended, as the
Printer’s moving or rotating parts can cause injury. Keep long hair, jewelry and loose
clothing away from any moving parts.
Remove the power cord from the rear of the Printer when disconnecting or attaching
accessories such as rewind units, cutters, etc.
**** There is a Danger of explosion if the battery is replaced incorrectly.
**** Dispose of used batteries according to the manufacturer’s instructions.
****Only replace the battery with an equivalent type.
Specifications are subject to change without notice.
Caution
This printer is equipped with a button cell lithium battery. This battery is inside the left side cover
on the main circuit board.

1Barcode Printer
1.1 Box Contents
Please check that all of the following items are included with your printer.
H-427+ / H-435+ Printer
=
USB Cable
=
Empty Ribbon Core
=Power Cord =
Quick Guide
=
H-427+ H-435+ Series
CD
Including EASYLABEL Start software
and user’s manual.
=
1

1Barcode Printer
1.2 Getting to Know Your Printer
1
2
11
6
8
10
3
4
5
9
7
1. Operation Panel
2. Lower Cover Plate
3. Media Window
4. Top Cover
1. Fan-Fold Label Slot
2. Calibration Button
3. Parallel Port (optional)
4. Applicator Interface (optional)
5. USB Host
6. Ethernet Port
7. USB Port
8. Serial Port
9. Power Socket
10. Power Switch
11. Fan-Fold Label Slot
2

1Barcode Printer
1
3
1. Moveable Sensor
1. Ribbon Rewind Hub
2. Ribbon Supply Hub
3. Printer Mechanism
4. Platen
5. Tear-off Plate
6. Printhead Lever
7. Sensor Adjustment Knob
8. Label Guide
9. Label Tension Guide
10. Label Supply Hub
11. Label Roll Guide
12. Release Catch

2Printer Setup
2
1
2.1 Loading Labels
4
This printer supports the following printing methods:
Thermal Transfer Printing (TTP)ƝRequires a ribbon for transferring the printed image to the labels.
Direct Thermal Printing (DTP)Ɲ8VHV7KHUPDO3DSHUDQGGoes not require a ribbon.
Verify which printing method you are using and modify the settings in the printer driver,
printer menu, and/or software.
1. Open the Printer’s top cover.
2. Pull the Printhead Lever out
and rotate it upward to the
right (counterclockwise) to
open the Printhead.
3. Pull the Release Catch in the
direction indicated by the
blue arrow 1.
4. Rotate the Label Roll Guide
upward as indicated by
the blue arrow 2.

2Printer Setup
1
2
3
5
5. Slide the roll of label stock
onto the Label Supply Hub
all the way back to the
Printer’s inner wall
6. Rotate the Label Roll Guide
back down and push it
against the label roll.
Avoid pushing the Guide
too far or you will damage
the edge of the label
stock.
7. Feed the label stock through
the printer as shown.
8. Feed the label stock through
the Moveable Sensor and up
to the Tear-off Plate.

2Printer Setup
6
9. Position the edge of the label
stock against the Printer’s
center wall and then position
the Label Guide against the
outside edge of the label
stock.
10. Rotate the Printhead Lever
back to its original position.
11. Close the Top Cover to
complete the label
installation.

2Printer Setup
2.2 Loading Ribbon
Ink side out
Ink side in
7
1. Open the Printer’s top cover.
2. Pull the Printhead Lever out
and rotate it upward to the
right (counterclockwise) to
open the Printhead.
3. Place the new ribbon roll
onto the Ribbon Supply Hub
and place an empty ribbon
core onto the Ribbon Rewind
Hub.
4. The figure to the right shows
two different installation
methods. One is for ink-in
ribbon and one for ink-out
ribbon.
5. Feed the ribbon from the
Ribbon Supply Hub under the
Printhead. Be sure that the
ribbon is not fed under the
Moveable Sensor.
6. Attach the end of the ribbon
to the empty ribbon core using
adhesive tape or part of a label.
7. Rotate the Printhead Lever
clockwise back to its original
position making sure it snaps
into place.
8. Close the Top Cover to complete
the ribbon installation.

2Printer Setup
2.3 Connecting the Printer to your Computer
8
1. Ensure that the printer is turned off.
2. Connect the power cord to the printer. Plug the power cord into an electrical outlet.
3. Connect the USB cable to the printer and your computer.
4. Turn the printer on. The LCD should light up.

2Printer Setup
9
2.4 EASYLABEL Start Installation
2. The EASYLABEL InstallShield Wizard starts. Click “Next” to continue.
3. The next screen you can read EASYLABEL’s License Agreement. Click the “I accept the terms in the license agreement”
radio button and click “Next” to continue the installation.
1. Insert the product CD into CD/DVD drive of your computer. Open the "install” folder on the CD.
Right click on the setup.exe icon and choose “Run as Administrator” to start the installation.
Select a language for the installation and click OK to continue.
EASYLABEL Start is the free labeling package included with every Tharo printer.

2Printer Setup
10
4. The next screen allows you to specify the directory to install EASYLABEL into. In most cases the default is fine.
You may also specify if you want an EASYLABEL icon on your desktop. Click on “Next” to continue.
5. The next step allows you to specify the installation type. “Full” is recommended for most users. Click “Next” to continue.
6. This is the confirmation screen. Click Install to install EASYLABEL Start.

2Printer Setup
11
8. The installation is complete. Click “Finish” to close the InstallShield Wizard.
9. You are ready to start using EASYLABEL. If you are a new EASYLABEL user we recommend that you view the
EASYTutor tutorials. EASYTutor is the best way to get acquainted with your new labeling software. EASYTutor
can be found in the “EZtutor” folder on the product CD.
You may also view EASYTutor online at www.tharo.com/interactive.php
We suggest getting started with “Adding a USB printer” which is a great step-by-step walk through of how to
add a USB printer to EASYLABEL.
www.tharo.com/Interactive/adding_a_usb_printer/adding_a_usb_printer.htm
7. The Status screen will show the progress of the EASYLABEL Start installation.

2Printer Setup2Printer Setup
12
2Printer Setup
Windows Drivers are NOT needed when printing to your Tharo Printer with EASYLABEL.
If you want to print to your Tharo Printer from other Windows applications then a Windows driver is needed.
STOP!
Do NOT plug the Printer's USB cable into your computer yet. There are some special installation steps for
Windows 8 and 10 users. If you are NOT using Windows 8 or 10 you can skip to the next page.
To install the Printer driver in Windows 8 or 10:
1. Open the "Tharo_Driver_Win8_Win10" folder.
2. Right Click on thr.inf and select "install"
3. Click on “Yes”
4. When the install finishes, Click on “OK”
5. Then plug the Printer's USB cable into your computer.
The printer should now be ready for use in Windows 8 or 10.
If you plugged in the printer without doing the above steps first, the printer is installed as an "Other Device"
and you will have to install the driver this way:
1. Open the Windows Control Panel
2. Click on "Hardware and Sound"
3. Under "Devices and Printers" heading click on "Device Manager"
4. Expand "Other Devices"
5. Right-click on the Tharo Printer and select "Update Driver Software"
6. Select "Browse my computer for driver software"
7. Click “Browse” and browse to where the "Tharo_Driver_Win8_Win10" folder and then click on “Next”
8. Click on “Install”
9. Click on “Close” to exit the wizard
The printer should now be ready for use in Windows 8 or 10.
Insert the product CD into CD/DVD drive of your computer.
2.5 Windows Driver Installation

2Printer Setup
13
2Printer Setup
1. USB is a Plug & Play
facility. Once the USB
cable is connected
from PC to the printer,
the PC will
automatically detect
the new device and
begin the installation
process.
2. Select ‘Specify a
location’ and specify
the path of the printer
driver.
3. Follow the instructions
in the Wizard to
complete the
installation.
www.tharo.com
The printer can be installed on Windows releases other than Windows 8 or Windows 10 without any special
steps.
Insert the product CD into CD/DVD drive of your computer.
Turn the printer on and connect it to your computer with a USB cable.
The “Found New Hardware Wizard” should take over and install the drivers.
At some point you will be able to specify a location of the drivers.
Simply point the Wizard to the thr.inf file in the Windows Driver folder on the product CD.

3Printer Settings and Control
3.1 Operation Panel
Introduction
FEED BUTTON
POWER BUTTON
LCD SCREEN
DIRECTION BUTTONS
14
POWER Button
Press the POWER button to turn on the printer.
Press and hold the POWER button for 3 seconds to turn the printer off.
FEED Button
Press the FEED button to advance the media.
If you are using continuous labels, the printer will advance a length of media.
If you are using media with gaps or black marks, the printer will advance one label.*
*If the printer feeds more than one label or the label does not stop in the correct position, you should perform a label calibration for your media.
See Section 3.4 Label Calibration and Self-Test.
PAUSE PRINTING using the FEED Button
Pressing the FEED button while the printer is printing will PAUSE the printer.
When the FEED button is pressed again, the printer resumes printing.
Example: While a 10-label print job is running, you press the FEED button to pause the printer.
Two of the labels have been printed. To resume printing and print the remaining eight labels, you will need to press
the FEED button again.
CANCEL PRINTING using the FEED Button
Press and hold the FEED button for 3 seconds while the printer is printing to CANCEL the print job.
The current print job is then cancelled.
Example: While a 10-label print job is running, you press and hold the FEED button for 3 seconds.
Two of the labels have been printed.
The print job is cancelled and the remaining eight labels will not be printed.

3.2 LCD Interface Introduction
As the text on the screen says, you can enter the Main Menu by pressing and holding the4button for 3 seconds.
A timer of 3 blue circles will displayed (one for each second) to show your progress.
Once the timer is filled, the MAIN MENU page will be displayed on the LCD.
Power on
Enter Main Menu
15
Getting Started
Press the POWER button to turn on the printer. You will see the START UP SCREEN while the printer is booting up.
Once the printer has booted, the LCD screen will display “Ready“.
This indicates the printer is online and ready for use.
Printer Settings
3Printer Settings and Control
1.007 - 140801 LCD Firmware Version
H-427+ V1.R91
Printer Model and
Firmware Version
H-427+ V1.R91

Navigating and making Changes
On the MAIN MENU page, press the4or 3button to move the cursor.
Highlight a selection and press the FEED button, you will then enter the SETTING PAGES for that selection.
or
Select
Enter
On the SETTING PAGES, press the4or 3buttons to move the cursor.
Highlight a function and press FEED button, you will then enter the SETTING VALUE PAGES for that function.
or
Select
Enter
16
Label Settings
3Printer Settings and Control