Nace IP-NC328-VDZ User manual

IP-NC328-VDZ
Quick Start Guide

IP-NC328-VDZ·Quick Start Guide
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About this Manual
The manual includes instructions for using and managing the
product. Pictures, charts, images and all other information
hereinafter are for description and explanation only. The information
contained in the manual is subject to change, without notice, due to
firmware updates or other reasons. Please find the latest version in
the company website
Please use this user manual under the guidance of professionals.
Legal Disclaimer
REGARDING THE PRODUCT WITH INTERNET ACCESS, THE USE OF
PRODUCT SHALL BE WHOLLY AT YOUR OWN RISKS. OUR COMPANY
SHALL NOT TAKE ANY RESPONSIBILITES FOR ABNORMAL OPERATION,
PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER
ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET
SECURITY RISKS; HOWEVER, OUR COMPANY WILL PROVIDE TIMELY
TECHNICAL SUPPORT IF REQUIRED.
SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL
RELEVANT LAWS IN YOUR JURISDICTION BEFORE USING THIS
PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS THE
APPLICABLE LAW. OUR COMPANY SHALL NOT BE LIABLE IN THE
EVENT THAT THIS PRODUCT IS USED FOR ILLEGITIMATE PURPOSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE
APPLICABLE LAW, THE LATER PREVAILS.

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Regulatory Information
FCC Information
Please take attention that changes or modification not expressly
approved by the party responsible for compliance could void the
user’s authority to operate the equipment.
FCC compliance: This equipment has been tested and found to
comply with the limits for a Class B digital device, pursuant to part
15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the
following measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
—Consult the dealer or an experienced radio/TV technician for help.
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FCC Conditions
This device complies with part 15 of the FCC Rules. Operation is
subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including
interference that may cause undesired operation.
EU Conformity Statement
This product and - if applicable - the supplied
accessories too are marked with "CE" and comply
therefore with the applicable harmonized European
standards listed under the EMC Directive 2014/30/EU, the RoHS
Directive 2011/65/EU.
2012/19/EU (WEEE directive): Products marked
with this symbol cannot be disposed of as unsorted
municipal waste in the European Union. For proper
recycling, return this product to your local supplier
upon the purchase of equivalent new equipment, or dispose of it at
designated collection points. For more information see:
www.recyclethis.info
2006/66/EC (battery directive): This product
contains a battery that cannot be disposed of as
unsorted municipal waste in the European Union.
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See the product documentation for specific battery information. The
battery is marked with this symbol, which may include lettering to
indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper
recycling, return the battery to your supplier or to a designated
collection point. For more information see: www.recyclethis.info
Industry Canada ICES-003 Compliance
This device meets the CAN ICES-3 (B)/NMB-3(B) standards
requirements.
Safety Instruction
These instructions are intended to ensure that user can use the
product correctly to avoid danger or property loss.
The precaution measure is divided into “Warnings” and “Cautions”
Warnings: Serious injury or death may occur if any of the warnings
are neglected.
Cautions: Injury or equipment damage may occur if any of the
cautions are neglected.
Warnings
IP-NC328-VDZ·Quick Start Guide
WARNING: THIS PRODUCT CAN EXPOSE YOU TO
POLYBROMINATED BIPHENYLS, WHICH IS KNOWN TO THE
STATE OF CALIFORNIA TO CAUSE CANCER AND BIRTH
DEFECTS OR OTHER REPRODUCTIVE HARM. FOR MORE
INFORMATION GO TO WWW.PROP65WARNINGA.CA.GOV

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● In the use of the product, you must be in strict compliance with
the electrical safety regulations of the nation and region. Please
refer to technical specifications for detailed information.
● Input voltage should meet both the SELV (Safety Extra Low
Voltage) and the Limited Power Source with 12 VDC according
to the IEC60950-1 standard. Please refer to technical
specifications for detailed information.
● Do not connect several devices to one power adapter as
adapter overload may cause over-heating or a fire hazard.
● Please make sure that the plug is firmly connected to the power
socket. When the product is mounted on wall or ceiling, the
device should be firmly fixed.
● If smoke, odor or noise rise from the device, turn off the power
at once and unplug the power cable, and then please contact
the service center.
Cautions
● Make sure the power supply voltage is correct before using the
camera.
● Do not drop the camera or subject it to physical shock.
● Do not touch sensor modules with fingers. If cleaning is
necessary, use clean cloth with a bit of ethanol and wipe it
gently. If the camera will not be used for an extended period,
please cap the lens to protect the sensor from dirt.
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● Do not aim the camera at the sun or extra bright places.
Blooming or smearing may occur otherwise (which is not a
malfunction), and affect the endurance of the sensor at the
same time.
● The sensor may be damaged by a laser beam, so when any
laser equipment is in using, make sure that the surface of the
sensor will not be exposed to the laser beam.
● Do not place the camera in extremely hot, cold (the operating
temperature should be -22°F to +140°C), dusty or damp
locations, and do not expose it to high electromagnetic
radiation.
● To avoid heat accumulation, good ventilation is required in the
operating environment.
● Keep the camera away from liquid while in use.
● During transport, the camera should be packed in its original
packing, or packing of the same type.
● Improper use or replacement of the battery may result in
hazard of explosion. Replace with the same or equivalent type
only. Dispose of used batteries according to the instructions
provided by the battery manufacturer.
● If the product does not work properly, please contact your
dealer or the nearest service center. Never attempt to
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disassemble the camera yourself. (We do not assume any
responsibility for problems caused by unauthorized repair
or maintenance.)
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Table of Contents
1 Appearance Description ............................................................... 9
2 Installation .................................................................................... 11
Memory Card Installation ............................................... 122.1
2.3 Camera Mounting ...........................................................14
2.3.1 Ceiling Mounting............................................14
3 Setting the Network Camera over the LAN .................................. 20
3.1 Wiring ........................................................................... 20
3.2 Activating the Camera ................................................... 21
3.3 Modifying the IP Address .............................................. 24
4 Accessing via Web Browser .......................................................... 27
5 Operating via STGO2 App ............................................................. 29
5.1 Enable STGO2 Service on Camera ................................. 29
5.2 STGO2 Setup ................................................................. 32
5.3 Adding Camera to STGO2.............. ................................ 32
5.4 Initializing the Memory Card ......................................... 34
IP-NC328-VDZ·Quick Start Guide
2.2 Mounting Preparation.................................................... 12
2.3.2 Wall Mounting................................................17
2.3.3 Pendant Mounting..........................................19

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1 Appearance Description
IP-NC328-VDZ·Quick Start Guide
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Figure 1-1 Overview of Dome Camera

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Note:
Press RESET about 10s when the camera is powering on or rebooting
to restore the default settings, including the user name, password,
IP address, port No., etc.
IP-NC328-VDZ·Quick Start Guide
No. Description No. Description
1 Dome 7 Junction Box
2 Alarm input/output 8 Sealing Plugs
3 Audio input/output 9 Lens
4 Network Interface (PoE) 10 Reset Button
5 Power Interface (12 VDC) 11 Memory Card Slot
6 Video Out (BNC) 12 Grounding screw

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2 Installation
Before you start:
● Make sure the device in the package is in good condition and all
the assembly parts are included.
● The standard power supply is 12 VDC or PoE (802.3 af), please
make sure your power supply matches with your camera.
● Make sure all the related equipment is powered off during
installation.
● Make sure that the wall is strong enough to withstand four
times the weight of the camera and the bracket (if applicable).
Pay attention to the following precautions to prevent IR reflection:
●Dust or grease on the dome cover will cause IR reflection.
Please do not remove the dome cover film until the installation
is finished. If there is dust or grease on the dome cover, clean
the dome cover with clean soft cloth and isopropyl alcohol.
●Make sure that there is no reflective surface too close to the
camera lens. The IR light from the camera may reflect back into
the lens causing reflection.
●The foam ring around the lens must be seated flush against the
inner surface of the bubble to isolate the lens from the IR LEDS.
Fasten the dome cover to camera body so that the foam ring
and the dome cover are attached seamlessly.
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IP-NC328-VDZ·Quick Start Guide
Memory Card Installation
Steps:
1. Unscrew the memory card slot cover.
Cover
Memory Card
Figure 2-1 Install Memory Card
2. Insert the memory card into the memory card slot, and push to
fully seat.
3. (Optional) To unmount the memory card, push to eject it.
4. Reinstall the memory card slot cover.
Mounting Preparation
Steps:
1. Lift the camera body to separate it from the junction box.
2. Loosen the adapter plate screws, and remove the mounting plate
from the junction box.

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IP-NC328-VDZ·Quick Start Guide
Unscrew the bubble.
Dome
Junction
Box
Mounting
Plate
Figure 2-2 Disassemble the Camera
3.

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2.3 Camera Mounting
2.3.1 Ceiling Mounting
Before you start:
Plan the cable routing before installation.
This camera supports cable-routing through the ceiling and
through the side outlet of the camera.
●If routing through the ceiling, cut a hole inceiling according to
the mounting and route the cables in advance.
●If routing through the side outlet, you may choose to route
cables with or without conduit.
Steps:
1. Place the mounting adapter at the desired location and mark 4 screw
according to the holes marked (2) on the mounting plate.
46 (1.81")
6-Ø 4.5 (0.18")
Ø 140 (5.51")
31.5 (1.24")
Ø 45 (1.77")
83.5 (3.29")
Figure 2-3 Mounting Plate

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2. (Skip if not needed) Route cables through conduit.
1). Screw the supplied conduit joint to the conduit.
Conduit Conduit Joint
(Supplied)
Figure 2-4 Connect the Conduit Joint to Conduit
2). Fit the mounting plate over the the conduit joint using
Figure 2-5 Install the Conduit
3. Secure the mounting plate to the ceiling with the four supplied screws.
Note:
Use plastic anchors for installation against a cement surface, and self-
tapping screws for installation against a wood surface.
4. Route the cables through the junction box.
1). Pierce the sealing plugs on the junction box.
the tabs as a guide.

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2). Thread cables through the sealing plugs.
Note:
For RJ45-terminated cables, use the supplied cable routing tool.
!
Cable Routing
Tool
Sealing
Plug
Figure 2-6 Route RJ45-terminated cable through Sealing Plug
Junction Box
Figure 2-7 Route Cables through Junction Box

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5. Align the “FRONT”markson junction box and mountaing plate,
then secure the junction box to the mounting plate.
Safety Rope
Figure 2-8 Install Junction Box
6. Hang the camera body on the safety rope.
7. Connect the cables to corresponding ports on the camera.
Figure 2-9 Connect Cables

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IP-NC328-VDZ·Quick Start Guide
8. Affix the camera body to the junction box.
Figure 2-10Affix the Camera Body
9. Adjust the viewing angle of the camera (aim).
1). Use supplied BNC video out cable to connect the camera to a
monitor. Power on the camera to obtain live image of the
camera.
Video Out (BNC)
To Monitor
Figure 2-11 Connect Video Out

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IP-NC328-VDZ·Quick Start Guide
2). Hold the lens to adjust the panning, tilting, and rotating
position.
Pan: 0° to 355°
Rotate: 0° to 355°
Tilt: 0° to 75°
Figure 2-12Adjust Viewing Angle
10. Peel off the protective films and reinstall the dome to the
camera body.
Table of contents