Napoleon NPFX24A36A User manual

Owner's Manual
Original Instructions
Heat pump
Air Handlers
Models:
NPFX24A36A
NPFX48A60A
Thank you for choosing commercial heat pump.
Please read this Owner's manual carefully before operation
and retain it for future reference.

To Users
Thank you for selecting our product. Please read this instruction manual
carefully before installing and using the product, so as to master and correctly use the
product. In order to guide you to correctly install and use our product and achieve
expected operating effect, we hereby instruct as below:
(1) This appliance can be used by children aged from 8 years and above and persons
with reduced physical, sensory or mental capabilities or lack of experience and
knowledge if they have been given supervision or instruction concerning use of
the appliance in a safe way and understand the hazards involved. Children shall
not play with the appliance. Cleaning and user maintenance shall not be made by
children without supervision.
(2) In order to ensure reliability of product, the product may consume some power
under stand-by status for maintaining normal communication of system and
preheating refrigerant and lubricant. If the product is not to be used for long, cut off
the power supply; please energize and preheat the unit in advance before reusing
it.
(3) Please properly select the model according to actual using environment;
otherwise it may impact the using convenience.
(4) This product has gone through strict inspection and operational test before leaving
the factory. In order to avoid damage due to improper disassembly and inspection,
which may impact the normal operation of unit, please do not disassemble the unit
by yourself. You can contact with the special maintenance center of our company
if necessary.
(5) When the product is faulted and cannot be operated, please contact with our
maintenance center as soon as possible by providing the following information.
1)Contents of nameplate of product (model, cooling/heating capacity, product No.,
ex-factory date).
2)Malfunction status (specify the situations before and after the error occurs).
(6) All the illustrations and information in the instruction manual are only for reference.
In order to make the product better, we will continuously conduct improvement
and innovation. We have the right to make necessary revision to the product from
time to time due to the reason of sales or production, and reserve the right to
revise the contents without further notice.

(7) If the supply cord is damaged, it must be replaced by the manufacturer, its service
agent or similarly qualified persons in order to avoid a hazard.
(8) Napoleon assumes no responsibility for personal injury,
property loss or equipment damage caused by improper installation and
commissioning, unnecessary maintenance, or not following relevant national rules
and regulations, industrial standards and requirements in this instruction manual.
(9) The final right to interpret for this instruction manual belongs to Napoleon.
Exception Clauses
Manufacturer will bear no responsibilities when personal injury or property loss is
caused by the following reasons:
(1) Damage the product due to improper use or misuse of the product.
(2) Alter, change, maintain or use the product with other equipment without abiding by
the instruction manual of manufacturer.
(3) After verification, the defect of product is directly caused by corrosive gas.
(4) After verification, defects are due to improper operation during transportation of
product.
(5) Operate, repair, maintain the unit without abiding by instruction manual or related
regulations.
(6) After verification, the problem or dispute is caused by the quality specification or
performance of parts and components that produced by other manufacturers.
(7) The damage is caused by natural calamities, bad using environment or force
majeure.

Contents
1 Safety Precautions ............................................................ 1
2 Product Introduction ......................................................... 2
2.1 Product Description................................................................2
2.2 Optional Accessories..............................................................2
2.3 Physical Dimension................................................................3
2.4 Names of Main Parts..............................................................4
2.5 General Information ...............................................................4
2.6 Dip switch configuration .........................................................5
2.7 Fan Performance Data ........................................................6
3 Preparative for Installation................................................ 8
3.1 Pre-Installation Instruction......................................................8
3.2 Important Safety Instructions..................................................8
4 Installation........................................................................ 10
4.1 Unit Inspection .....................................................................10
4.2 Location ...............................................................................11
4.3 Piping Work..........................................................................12
4.4 Condensate Removal...........................................................13
4.5 Ductwork..............................................................................14
4.6 Electric Heater .....................................................................14
4.7 Electrical Installation ............................................................16
5 Installation Check and Trial Run .................................... 22
5.1 Checking Items after Installation ..........................................22
5.2 Trial Run ..............................................................................22
6 Common Malfunction and Elimination .......................... 23
7 Maintenance and Care..................................................... 25
7.1 Drain Pipe ............................................................................25

7.2 Notice before Seasonal Use.................................................25
7.3 Maintenance after Seasonal Use .........................................25
7.4 Parts Replacement...............................................................26
8 After-Sales Service .......................................................... 26
This marking indicates that this product should not be disposed with other household
wastes throughout the EU. To prevent possible harm to the environment or
human health from uncontrolled waste disposal, recycle it responsibly to
promote the sustainable reuse of material resources. To return your used
device, please use the return and collection systems or contact the retailer
where the product was purchased. They can take this product for
environmental safe recycling.

Air Handlers
1
1 Safety Precautions
This product can’t be installed at corrosive, inflammable or explosive environment
or the place with special requirements, such as kitchen. Otherwise, it will affect the
normal operation or shorten the service life of the unit, or even cause fire hazard or
serious injury. As for above special places, please adopt special heat pump with
anti-corrosive or anti-explosion function.
Improper installation, adjustment, alteration, service, maintenance, or use can
cause explosion, fire, electrical shock, or other conditions which may cause death,
personal injury, or property damage. Consult a qualified installer, service agency, or
your distributor or branch for information or assistance. The qualified installer or agency
must use factory--authorized kits or accessories when modifying this product. Refer to
the individual instructions packaged with the kits or accessories when installing. Follow
all safety codes. Wear safety glasses, protective clothing, and work gloves. Use
quenching cloth for brazing operations. Have fire extinguisher available. Read these
instructions thoroughly and follow all warnings or cautions included in literature and
attached to the unit. Consult local building codes and National Electrical Code (NEC)
for special requirements. Recognize safety information. This is the safety--alert
symbol .
When you see this symbol on the unit and in instructions or manuals, be alert to the
potential for personal injury. Understand these signal words: DANGER, WARNING,
CAUTION and NOTICE. These words are used with the safety--alert symbol.
Indicates a hazardous situation that, if not avoided, will result in
death or serious injury.
Indicates a hazardous situation that, if not avoided, could result
in death or serious injury.
Indicates a hazardous situation that, if not avoided, may result
in minor or moderate injury.
Indicates important but not hazard-related information, used to
indicate risk of property damage.

Air Handlers
2
Electrical shock hazard:
Failure to follow this warning could result in personal injury or death.
Before installing, modifying, or servicing system, main electrical disconnect switch
must be in the OFF position. There may be more than 1 disconnect switch. Lock out
and tag switch with a suitable warning label.
2 Product Introduction
2.1 Product Description
The Napoleon air handler offer the perfect combination of superior product quality,
operating efficiency, operating sound levels and value for money. The condensing unit
uses the environmentally friendly refrigerant R410A, which is chlorine-free to help
prevent damage to the ozone layer.
2.2 Optional Accessories
Indoor unit accessories
No. Name Appearance Q'ty Usage
1 Throw-over
pipe
1
Connect the unit
with the liquid
pipe
2 Throw-over
pipe
1
Connect the unit
with the gas
pipe

Air Handlers
3
2.3 Physical Dimension
Unit: inch(mm)
Model Dimension
W D H A B
NPFX24A36A 21-1/4(540) 21-1/4(540) 48-1/4(1224) 11-5/8(295) 20(508)
NPFX48A60A 24-3/4(630) 21-1/4(540) 57(1448) 11-5/8(295) 20(508)

Air Handlers
4
2.4 Names of Main Parts
2.5 General Information
Model Cooling capacity(ton) Optional electric heater (kW)
NPFX24A36A(24K) 2.0 5/8/10
NPFX24A36A(36K) 3.0 5/8/10
NPFX48A60A(48K) 4.0 10/15/20
5.0 10/15/20
NPFX48A60A(60K)
Model Motor @ 230V ~, 60Hz
HP FLA
NPFX24A36A 1/2 2.1
NPFX48A60A 1 3.2
Unit: mm
Model Filter size
NPFX24A36A 490×516×15
NPFX48A60A 525×516×15

Air Handlers
5
NOTES:
①.Based upon W/nominal tonnage, dry coil and filter should be installed.
②.Use 0.96 as approximate SCFM correction factor for wet coil.
2.6 Dip switch configuration
Set the indoor fan speed through the eight dip switches of the indoor main control
board. The higher level, the higher speed of the indoor unit fan. Operation Instruction is
below:
Dip switch settings must be completed before power on the unit.
After the unit is shut down or stopped at the temperature point, the indoor unit will
delay for a few minutes and then shut down. The refrigeration can realize the drying
function, relieve the mold of the air duct, and the heating can blow the waste heat and
relieve the heat accumulation in the air duct.
During installation and debugging, pay attention to check whether the temperature
controller has set the fan delay and shutdown time. If the temperature controller has
been set, the actual delay and shutdown time of the fan is equal to the temperature
controller setting time plus the fan delay time of the indoor unit.
Model Level Heat (SA2) Cool (SA1)
NPFX24A36A(24K)
Level 1 1 0 0 0 0 0 0 0
Level 2 1 0 0 1 0 0 0 0
Level 3 1 0 1 0 0 0 0 0
Level 4-Default 1 0 1 1 0 0 0 0
Level 5 1 1 0 0 0 0 0 0
Level 6 1 1 0 1 0 0 0 0
Level 7 1 1 1 0 0 0 0 0
Level 8 1 1 1 1 0 0 0 0
NPFX24A36A(36K)
Level 1 0 0 0 0 0 0 0 0
Level 2 0 0 0 1 0 0 0 0
Level 3 0 0 1 0 0 0 0 0
Level 4-Default 0 0 1 1 0 0 0 0
Level 5 0 1 0 0 0 0 0 0
Level 6 0 1 0 1 0 0 0 0
Level 7 0 1 1 0 0 0 0 0
Level 8 0 1 1 1 0 0 0 0

Air Handlers
6
Model Level Heat (SA2) Cool (SA1)
NPFX48A60A(48K)
Level 1 1 0 0 0 0 0 0 0
Level 2 1 0 0 1 0 0 0 0
Level 3 1 0 1 0 0 0 0 0
Level 4-Default 1 0 1 1 0 0 0 0
Level 5 1 1 0 0 0 0 0 0
Level 6 1 1 0 1 0 0 0 0
Level 7 1 1 1 0 0 0 0 0
Level 8 1 1 1 1 0 0 0 0
NPFX48A60A(60K)
Level 1 0 0 0 0 0 0 0 0
Level 2 0 0 0 1 0 0 0 0
Level 3 0 0 1 0 0 0 0 0
Level 4-Default 0 0 1 1 0 0 0 0
Level 5 0 1 0 0 0 0 0 0
Level 6 0 1 0 1 0 0 0 0
Level 7 0 1 1 0 0 0 0 0
Level 8 0 1 1 1 0 0 0 0
NOTE: 0 means dip switch to ‘on’, 1 means dip switch to number.
2.7 Fan Performance Data
Model NPFX24A36A(24K)
Level Static pressure(Inches W.C.)
0 0.1 0.15 0.2 0.3 0.4 0.5 0.6 0.7 0.8 0.9 1.0
Speed 1(CFM) 1030 900 840 - - - - - - - - -
Speed 2(CFM) 1080 960 900 840 - - - - - - - -
Speed 3(CFM) 1220 1120 1060 990 850 - - - - - - -
Speed 4(CFM) 1390 1290 1240 1180 1070 960 - - - - - -
Speed 5(CFM) 1580 1490 1440 1390 1290 1180 1090 970 830 - - -
Speed 6(CFM) 1720 1640 1600 1550 1450 1360 1250 1130 960 - - -
Speed 7(CFM) 1800 1730 1680 1630 1550 1460 1370 1270 1150 970 830
Speed 8(CFM) 1850 1820 1790 1740 1660 1580 1500 1410 1340 1200 1080 930

Air Handlers
7
NOTE: Please refer to above table for fan speed selection, and ‘-’ is not allowed to be
used.
Model NPFX24A36A(36K)
Level Static pressure(Inches W.C.)
0 0.1 0.15 0.2 0.3 0.4 0.5 0.6 0.7 0.8 0.9 1.0
Speed 1(CFM) 1150 1050 950 880 - - - - - - - -
Speed 2(CFM) 1200 1100 1000 940 850 - - - - - - -
Speed 3(CFM) 1380 1260 1200 1100 950 - - - - - - -
Speed 4(CFM) 1550 1460 1390 1310 1160 1010 830 - - - - -
Speed 5(CFM) 1710 1650 1600 1560 1480 1400 1310 1210 1080 930 - -
Speed 6(CFM) 1840 1800 1750 1710 1640 1590 1500 1420 1330 1220 1100 960
Speed 7(CFM) 1870 1830 1810 1800 1760 1690 1620 1520 1440 1350 1250 1150
Speed 8(CFM) 1900 1860 1840 1830 1790 1720 1660 1600 1540 1440 1320 1220
Model NPFX48A60A(48K)
Level Static pressure(Inches W.C.)
0 0.1 0.15 0.2 0.3 0.4 0.5 0.6 0.7 0.8 0.9 1.0
Speed 1(CFM) 1640 1500 1450 1350 - - - - - - - -
Speed 2(CFM) 1680 1560 1500 1380 1300 - - - - - - -
Speed 3(CFM) 1810 1690 1620 1550 1380 - - - - - - -
Speed 4(CFM) 1930 1830 1770 1710 1580 1430 1280 - - - - -
Speed 5(CFM) 2200 2110 2040 1980 1860 1720 1620 1490 1380 - - -
Speed 6(CFM) 2240 2190 2145 2100 2010 1870 1750 1615 1500 1380 - -
Speed 7(CFM) 2280 2240 2200 2180 2130 2080 2000 1880 1750 1600 1420
Speed 8(CFM) 2300 2260 2220 2190 2140 2090 2040 1980 1930 1800 1700 1550
Model NPFX48A60A(60K)
Level Static pressure(Inches W.C.)
0 0.1 0.15 0.2 0.3 0.4 0.5 0.6 0.7 0.8 0.9 1.0
Speed 1(CFM) 1660 1540 1470 1400 - - - - - - - -
Speed 2(CFM) 1850 1720 1650 1600 1400 - - - - - - -
Speed 3(CFM) 1920 1800 1730 1650 1480 1315 - - - - - -
Speed 4(CFM) 2110 2000 1950 1860 1760 1640 1490 1325 - - - -
Speed 5(CFM) 2250 2200 2190 2140 2040 1930 1800 1670 1520 1370 - -
Speed 6(CFM) 2260 2220 2200 2170 2090 2010 1910 1760 1650 1550 1430 1380
Speed 7(CFM) 2300 2260 2230 2200 2150 2115 2050 1990 1920 1840 1750 1660
Speed 8(CFM) 2320 2280 2250 2230 2190 2140 2080 2040 2000 1950 1920 1890

Air Handlers
8
3 Preparative for Installation
3.1 Pre-Installation Instruction
3.1.1 Checking Product Received
After receiving the product, please check if there is any damage caused by
transportation. Shipping damage is the responsibility of the carrier. Verify the model
number, specifications and accessories are correct prior to installation. The distributor
or manufacturer will not accept claims from dealers for transportation damage or
installation of incorrectly shipped units.
3.1.2 Before Installation
Carefully read all instructions for the installation prior to installing product. Make
sure each step or procedure is understood and any special considerations are taken
into account before starting installation. Assemble all tools, hardware and supplies
needed to complete the installation. Some items may need to be purchased locally.
Make sure everything needed to install the product is on hand before starting.
3.1.3 Codes & Regulations
This product is designed and manufactured to comply with national codes. It is
installer’s responsibilities to install the product in accordance with such codes and/or
any prevailing local codes/regulations. The manufacturer assumes no responsibilities
for equipment installed in violation of any codes or regulations.
3.1.4 Replacement Parts
When reporting shortages or damages, or ordering repair parts, give the complete
product model and serial numbers as stamped on the product. Replacement parts for
this product are available through your contractor or local distributor.
3.2 Important Safety Instructions
Recognize safety symbols, words, and labels
The following symbols and labels are used throughout this manual to indicate
immediate or potential hazards. It is the owner’s responsibility to read and comply with
all safety information and instructions accompanying these symbols. Failure to heed
safety information increases the risk of serious personal injury or death, property
damage and/or product damage.

Air Handlers
9
Immediate hazards which will result in property damage, product
damage, severe personal injury or death.
Hazards or unsafe practices could result in property damage,
product damage, severe personal injury or death.
Hazards or unsafe practices which may result in property damage,
product damage, severe personal injury or death.
Before serving or installing this equipment. The electrical power to
this unit must be in the “off” position. Caution, more than one disconnect may exist.
Failure to observe this warning may result in an electrical shock that can cause
personal injury or death.
The United States Environmental Protection Agency (“EPA”) has issued various
regulations regarding the introduction and disposal of refrigerants introduced into this
unit. Failure to follow these regulations may harm the environment and can lead to the
imposition of substantial fines. These regulations may vary due to the passage of laws.
A certified technician must perform the installation and service of this product. Should
questions arise, contact your local EPA office.
Due to high system pressure and electrical shock in potential, installation and
service work can be dangerous. Only trained and qualified persons are permitted to
install or service this equipment. Observe all warnings contained in this manual and
labels/tags attached to the equipment.
This product is factory shipped for use with a 208/230V-1Ph-60Hz electrical power
supply. This air handler must not be reconfigured to operate with any other power
supply.
The unit must have an uninterrupted, unbroken electric grounding to minimize the
possibility of personal injury if an electric fault occurs. The electric grounding circuit may
consist of an appropriate sized power cord which connected with the grounding piece
located in the unit control box and also connecting to the building electric service panel.
Other methods of grounding are permitted if performed in accordance with the “National
Electric Code” (NEC)/ “American National Standards Institute” (ANSI)/ “National Fire

Air Handlers
10
Protection Association” (NFPA) 70 and local/state codes. In Canada, electric grounding
conforms to the Canadian electric code CSA c22.1. Failure to observe this warning can
result in electrical shock that can cause personal injury.
Special warning for installation of furnaces or air handling units in enclosed areas,
such as garages, utility rooms or parking areas.
Carbon monoxide producing devices (such as an automobile, space heater, gas
water heater, etc.) should not be operated in enclosed areas such as unventilated
garages, utility rooms or parking areas because of the danger of carbon monoxide (CO)
poisoning resulting from the exhaust emissions. If a furnace or air handler is installed in
an enclosed area such as a garage, utility room or parking area and a carbon monoxide
producing device is operated therein, there must be adequate ventilation directly to
outside.
This ventilation is necessary to avoid the danger of CO poisoning which can occur
if a carbon monoxide producing device continues to operate in the enclosed area.
Carbon monoxide emission can be (re)circulated throughout the building if the furnace
or air handler is operating in any mode.
CO can cause serious illness including permanent brain damage or death.
4 Installation
4.1 Unit Inspection
Upon delivery, inspect the unit for damage. Any damage must be reported
immediately to the carrier. Do not install such an equipment damaged by freight which
determines the integrity and safety of the unit.
Please check the equipment model number to ensure the unit is appropriately
sized for the condensing unit.

Air Handlers
11
If an incorrect unit is supplied, it must not be installed and it is to be returned to the
supplier. The manufacturer assumes no responsibility for the installation of incorrectly
delivered units. The evaporator coil contains high-pressure inert gas for holding charge.
4.2 Location
This air handler is designed for indoor installation only. Do not install
it outdoors.
When installing the air handler, take consideration to minimize the length of
refrigerant tubing as much as possible. Do not install the air handler in a location either
above or below the condenser that violates the instructions provided with the condenser.
Service clearance is to take precedence. Allow a minimum of 24” in front of the unit for
service clearance. When installing in an area directly over a finished ceiling (such as an
attic), an emergency drain pan is required directly under the unit. See local and state
codes for requirements. When installing this unit in an area that may become wet,
elevate the unit with a sturdy, non-porous material. In installations that may lead to
physical damage (i.e. a garage) it is advised to install a protective barrier to prevent
such damage.
This air handler is designed for a complete supply and return ductwork system. Do
not operate this product without all ductwork attached.
Based upon the actual conditions, if air handler is installed as Fig. A, the air
handler should be concealed in a specific room or space and make sure the air handler
is not accessible to the general public.
Based upon the actual conditions, if air handler is installed as Fig. B, make sure
that there is enough space for care and maintenance and the height between the air
handler and ground is above 2500mm. And the air handler is not accessible to the
general public.
A B

Air Handlers
12
4.3 Piping Work
4.3.1 Specification of Connection Pipe
Model External diameter (inch)
Gas pipe Liquid pipe
NPFX24A36A
NPFX48A60A Φ3/4 Φ3/8
4.3.2 Piping Preparation
4.3.2.1 Solder Connection
All cut ends are to be round, burr free, and cleaned. Failure to follow this practice
increases the chances for refrigerant leakage.

Air Handlers
13
4.3.2.2 Screw Connection
Pipe diameter (inch) Tightening torque (N·m)
Φ1/4 15-30
Φ3/8 35-40
Φ1/2 45-50
Φ5/8 60-65
Φ3/4 70-75
Φ7/8 80-85
4.4 Condensate Removal
(1) It is not allowed to connect the condensate drain pipe into waste pipe or other
pipelines which are likely to produce corrosive or peculiar smell to prevent the
smell from entering indoors or corrupt the unit.
(2) It is not allowed to connect the condensate drain pipe into rain pipe to prevent rain
water from pouring in and cause property loss or personal injury.
(3) Condensate drain pipe should be connected into special drain system for
heat pump.
(4) The drain pan has primary and secondary drain connection. Condensate removal
is performed by attaching a 3/4” PVC pipe to the evaporator coil pan and

Air Handlers
14
terminated in accordance with local or state Plumbing/HVAC codes. The
installation must include a “P” style trap that is located closely to the evaporator
coil. Do not over-tighten the drain connection in order to prevent possible damage
to the evaporator drain pan. See the following figure for details of a typical
condensate line “P” trap.
4.5 Ductwork
This air handler is designed for a complete supply and return ductwork system.
Do not operate the unit without all ductwork completed.
Do not operate this product without all ductwork attached.
Inadequate ductwork that restricts airflow can result in improper performance and
compressor or heater failure. Ductwork is to be constructed in a manner that limits
restrictions and maintains suitable air velocity. Ductwork is to be sealed to the unit in a
manner that will prevent leakage.
Return ductwork: Do not terminate the return ductwork in an area that can
introduce toxic or objectionable fumes/odors into the ductwork. The return ductwork is
to be introduced into the air handler bottom (up flow configuration).
Return Air Filters: Each installation must include a return air filter. This filtering may
be performed at the air handler or externally such as a return air filter grille.
4.6 Electric Heater
The air handlers listed in this manual do not have factory installed electric heat.
Electric heat is available as an accessory. Please refer to installation instructions
provided with heater kit for the correct installation procedure.
Refer to the “Electric heater kits installation” section of this manual
and the instructions provided with the heater kit for the correct installation procedure.
The electrical characteristics of the air handler, the electric heater kit,
and the supply power should be identical. This air handler does not have factory

Air Handlers
15
installed electric heater. Electric heater is available as an accessory. If installing this
option, the only heater kits that can be used are the series as indicated below. It is
forbidden to use the electric heater other than those recommended.
Installation and debugging when attention to verify the switch
sequence of electrical heating and fan, ensure the fan must be turned on when electric
heating operation and ensure the electric heating is turned off before the fan to avoid
unsafe.
4.6.1 Electric Heater Kits Available
SN. Kit Description Ref. air handler use(ton)
1 Circuit breaker, 5kW heat strip 2.0/3.0
2 Circuit breaker, 8kW heat strip 2.0/3.0
3 Circuit breaker, 10kW heat strip 2.0/3.0/4.0/5.0
4 Circuit breaker, 15kW heat strip 4.0/5.0
5 Circuit breaker, 20kW heat strip 4.0/5.0
4.6.2 Electric Heater Kits Installation
(1) Ensure that all power supply is disconnected prior to installing the heater kit.
(2) A means of strain relief and conductor protection must be provided at the supply
wire entrance into cabinet.
(3) Use copper conductors only.
(4) Installation must follow national electric code and other applicable codes.
(5) If this appliance is installed in an enclosed area such as a garage or utility room
with any carbon monoxide producing appliance, ensure the area is properly
ventilated.
1)Refer to the Table for appropriate heater kit.
2)Check any physical damage, do not install damaged heater kit.
3)Remove the upper access panel from air handler.
4)Remove cover plate from air handler.
5)Slide the heater kit in to the slot and secure element plate with previously
removed screws.
6)Insert power leads into the circuit breaker lugs or stripped red and black wires
(for heater kit without circuit breaker) and tighten.
7)Connect ground wire to ground lug.
WHS5KW
WHS8KW
WHS10KW
WHS15KW
WHS20KW