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F. 20 Year Limited Warranty
Nature’s Co fort LLC, of Shipshewana, IN 46565 warrants aterial and labor on any defects in work anship on the fire dru for a
period of 20 years fro the purchase date to the original owner only (see proration below). If there is a leak in your properly delivered, installed and
aintained Nature’s Co fort boiler, we will repair for the first 5 years at no cost and prorated after that (see below). The water jacket is warranted
for a period of 10 years fro the purchase date to the original owner only (see proration below). Repair can be denied if the unit’s water jacket has
exceeded 220 degrees.
This warranty is li ited to defective parts and excludes any incidental and consequential da ages connected therewith. Nature’s
Co fort does not warranty da age or alfunction to a unit caused by ash corrosion or allowing the unit to overheat. The fire dru ust be
co pletely cleaned out of all ashes and creosote a ini u of 2 ti es per year, half way through the heating season and at the end of heating
season. The chi ney ust be covered when the boiler is not in use. Caulk around chi ney and float stack ust be inspected onthly and re-
sealed if necessary. Caulk sealant and rope gaskets are not covered under this warranty. Da age caused by abuse, neglect, accidents, i proper
installation, custo er or dealer odification, overheating and/or freezing will not be covered under warranty. Da age caused by burning fla able
aterials (i.e. petroleu products) will not be covered under warranty. Nature’s Co fort does not warranty boilers against environ ental conditions
out of its control. Nature’s Co fort does not warranty or guarantee against your area’s governing laws or changes in your area’s governing laws
that will affect the use or nonuse of the unit.
Nature’s Co fort is not responsible for replace ent of water, water treat ent, antifreeze and glycol, parts used for installation, costs of
transportation or shipping charges resulting fro warranty work.
The AAA boiler is not eant to be the only source of heat. It is the responsibility of the owner to have a backup syste in place. If you do
not have a backup source of heat you are at risk of da age due to lack of heat. Nature’s Co fort will not warranty or be responsible for any
da age caused by lack of heat at your pre ises or for any cost incurred fro using a backup heat syste in the event of a boiler failure.
There is no written or i plied perfor ance warranty on the boiler as Nature’s Co fort has no control over the installation, structure
insulation, aintenance, daily operation and heating de and on a unit or what is burned in the boiler. Nature’s Co fort will not cover or be held
responsible for any cost of wood or coal burned in excess of what is expected or considered nor al as installation and structure size and insulation
conditions are out of its control.
Treatment & Testing
If not using anti-freeze, your boiler ust have “Nature’s Co fort Boiler treat ent” added during initial filling with water and ust be tested
annually at the end of a heating season to ensure proper concentration (500pp ini u of Nitrite) for your warranty to re ain valid. Initial ix
ratio for the AAA Boiler is 1.5Qts. There is no axi u li it. Contact Nature’s Co fort to obtain water treat ent. You ay have your water tested
by a certified laboratory (you ust obtain and file the results) or send a ini u 4oz. water sa ple with your na e, address, phone nu ber, e ail
address, date sa ple was taken, odel and serial nu ber to: Nature’s Co fort LLC , PO Box 949 Shipshewana, IN 46565. Results will be sent to
you and you ust keep on file to show proof of treat ent and testing if warranty work is ever needed. Testing done by custo er will not be
accepted for warranty clai s but is encouraged for onitoring treat ent levels to obtain the axi u life out of a Nature’s Co fort boiler
particularly if water is being added throughout a heating season. Replace water & treat ent if inspection shows water is not clear.
Nature’s Comfort On-Site Warranty Proration:
Nature’s Co fort will pay parts and labor costs of warranty work based on the following proration:
Fire Dru : Years 1 - 5: 100%, Year 6 - 90%, Year 7 - 80%, Year 8 - 70%, Year 9 - 60%, Year 10 - 50%, Year 11 - 40%,
Year’s 12 – 14: 30%, Years 15-20: 20%
Water Jacket: Years 1 - 5: 100% Year 6 - 80%, Year 7- 60%, Year 8 - 40%, Year 9 - 20%, Year 10 - 10%
1 Year Warranty on Other Components
Nature’s Co fort warranties, to the original owner only, any co ponent a part of the boiler that is defective during nor al usage for a
period of 1 year. Shipping for returning defective parts is not included. Replace ent parts are obtained fro Nature’s Co fort. Defective parts ust
first be returned or we ay request credit card infor ation and send you the replace ent part. If you do not then return the defective part within 10
business days your credit card will be charged for the replace ent part with no refund. You ay also pay in advance for a warranty part and we will
refund you if the defective part is received within 10 business days. After one year, you ust purchase any parts needed and pay for labor.
Warranty Procedure
All clai s under this warranty ust be ade through Nature’s Co fort and ay require proof using pictures sent via ail or e ail. First
contact Nature’s Co fort via e ail: warranty1@naturesco fortllc.co . If you do not have e ail you ay call 877-251-7740. If after review a
warranty clai is justified and all conditions of this warranty have been et, Nature’s Co fort will have the proble part repaired or replaced
according to the above proration. Warranty coverage ay require cooperation with the owner to find and hire a local professional. Proof of
purchase, treat ent and testing and return of the defective part (if applicable) ust be provided by the owner of the boiler before any warranty is
given. All costs of re oval, ship ent to and fro the dealer or Nature’s Co fort and losses during ship ent and reinstallation and any other losses
due to the stove being re oved shall be covered by the owner of the boiler.
This warranty is subject to change without notification. Please visit www.naturesco fortllc.co for the ost up to date warranty and
installation infor ation.
Nature’s Co fort LLC PO Box 949 Shipshewana, IN 46565