NCS Cirrus LT User manual

Computing Innovations.
TZ-241G v2.3 January 4, 2017
Cirrus LT
User Guide

Contents
Icon Glossary .............................................................................................................................................5
Conventions .....................................................................................................................................................5
Safety Instructions...................................................................................................................................6
Battery Safety and Tips...........................................................................................................................7
Introduction ..............................................................................................................................................8
Chapter 1: Before you start.....................................................................................................................9
Package contents.............................................................................................................................................9
Components....................................................................................................................................................10
Front view ................................................................................................................................................ 11
Right view.................................................................................................................................................11
Left view ...................................................................................................................................................11
Bottom view.............................................................................................................................................12
Notebook LEDs........................................................................................................................................13
Docking station rear view......................................................................................................................13
Docking station LEDs ............................................................................................................................14
Laptop and docking station LED status light indicators.................................................................15
Chapter 2: Getting started .....................................................................................................................16
Powering up your notebook ........................................................................................................................16
Connecting the AC adapter ...................................................................................................................16
Removable battery installation............................................................................................................17
Starting your notebook.................................................................................................................................19
Opening the display panel .....................................................................................................................19
Turning on your notebook .....................................................................................................................19
Using the keyboard....................................................................................................................................... 20
Function keys.......................................................................................................................................... 20
Touchpad.........................................................................................................................................................21
Point ..........................................................................................................................................................21
Click...........................................................................................................................................................21
Double-click .............................................................................................................................................21
Drag...........................................................................................................................................................21
Using the fingerprint reader........................................................................................................................22
Chapter 3: Making connections ............................................................................................................23
Connecting external display devices.........................................................................................................23
Connecting a projector or display monitor.........................................................................................23
Connecting to USB devices......................................................................................................................... 24
Connecting headphones...............................................................................................................................25
Audio subsystem......................................................................................................................................25
Connecting an external microphone........................................................................................................ 26
External webcam support........................................................................................................................... 26
Connecting to a mouse and keyboard .......................................................................................................27
Connecting to the docking station............................................................................................................ 28
Connecting the docking station ............................................................................................................28
Disconnecting from the docking station..............................................................................................32
USB port functionality while notebook is docked..............................................................................33
Hotdocking...............................................................................................................................................33

Configuring the audio for remote hosts................................................................................................... 34
Connecting to the Teradici host PC......................................................................................................34
Connecting to VMHost ..........................................................................................................................36
Docking station audio subsystem.........................................................................................................37
Installing a SFP module ...............................................................................................................................38
Chapter 4: Navigating the OnScreen Menu.........................................................................................40
OnScreen Menu (OSM) structure............................................................................................................. 40
Main Menu......................................................................................................................................................41
Network .......................................................................................................................................................... 42
Ethernet ....................................................................................................................................................43
WiFi.......................................................................................................................................................... 44
SSL VPN...................................................................................................................................................58
Web Portal................................................................................................................................................68
Display Settings ............................................................................................................................................ 70
Native Display Off ..................................................................................................................................71
Brightness.................................................................................................................................................72
Status Bar.................................................................................................................................................73
Display Options.......................................................................................................................................74
Power Management ......................................................................................................................................81
Setting the duration of the OnScreen Menu (OSM) Timeout .........................................................81
How the Cirrus LT power management modes are all related...................................................... 84
Low Power Mode ....................................................................................................................................86
Timing Preferences.................................................................................................................................89
Device Manager ............................................................................................................................................ 92
Speakers....................................................................................................................................................92
On Lid Close Actions ..............................................................................................................................93
Touchpad/Keyboard settings ................................................................................................................94
Webcam ....................................................................................................................................................97
Administrator ................................................................................................................................................ 98
Admin Login ............................................................................................................................................98
Admin Settings ........................................................................................................................................99
Control Center....................................................................................................................................... 100
Change Asset Tag...................................................................................................................................103
Change Admin Credentials ..................................................................................................................103
Machine Authentication.......................................................................................................................104
Change User Credentials ......................................................................................................................105
System Information...............................................................................................................................106
Certificates Info......................................................................................................................................107
Admin Log Out .......................................................................................................................................107
Chapter 5: Opening and configuring the Teradici Firmware menu .............................................108
Assigning a Static IP Address.....................................................................................................................110
Chapter 6: Making remote connections............................................................................................ 111
Connecting to remote machines with Teradici host cards.................................................................. 111
Important Teradici host software settings ........................................................................................112

Chapter 7: Using the Cirrus Web Portal............................................................................................. 113
Admin password recovery ..........................................................................................................................113
Updating the NCS Firmware......................................................................................................................115
Chapter 8: Accessing the Cirrus Management Console..................................................................120
Installing the Cirrus Management Console............................................................................................120
Logging onto the Cirrus Management Console.....................................................................................123
Logging onto the Cirrus Management Console.....................................................................................125
Chapter 9: How to load and unload certificates on the Cirrus LT................................................ 127
Loading a certificate.....................................................................................................................................128
Unloading a certificate ................................................................................................................................135
Chapter 10: Configuring advanced WiFi roaming............................................................................ 137
Enabling/disabling Enhanced Roaming via the OSM Main Menu ...................................................138
Enabling Enhanced Roaming...............................................................................................................138
Disabling Enhanced Roaming..............................................................................................................139
Checking WiFi channels that are being scanned/used via the OSM Main Menu .........................140
Configuring Enhanced Roaming via the Management Console (MC).............................................141
Chapter 11: Wake-on-LAN (WOL) .......................................................................................................148
Chapter 12: Troubleshooting................................................................................................................149
General troubleshooting tips .....................................................................................................................149
Conflicts between Teradici and NCS Firmware ....................................................................................152
NCS Help...................................................................................................................................................153
Appendix A: Specifications ...................................................................................................................154
Appendix B: Regulatory and legal information ................................................................................155
FCC compliance information.....................................................................................................................155
Notice ..............................................................................................................................................................156
Warranty provisions.....................................................................................................................................156
FCC Test Report............................................................................................................................................157

5
Cirrus LT User Manual v2.3
Icon Glossary
2
Conventions
The following text conventions are used in this document:
Convention Meaning
boldface Boldface type highlights important information in the text
(e.g., Notes).
italic Italic type indicates book titles, emphasis, or submenu
navigation paths within the software applications.
monospace
Monospace type indicates commands within a paragraph,
URLs, text that appears on the screen, or text that you
enter.

6Cirrus LT User Manual v2.3
Safety Instructions
DO NOT block the opening vents provided for ventilation. Blocking these vents may cause
the computer processor to overheat.
• DO NOT place your notebook on an unstable or uneven surface.
• DO NOT place or drop heavy objects on your notebook.
• DO NOT apply heavy pressure on your notebook.
• DO NOT press or touch the display panel.
• DO NOT use your notebook under harsh conditions.
• DO NOT subject your notebook to magnetic fields.
• DO NOT use or store your notebook in extreme temperatures.
• DO NOT place your notebook near fire or other sources of heat.
• DO NOT expose to dust or corrosive materials.
• DO NOT spray water or any other cleaning fluids directly on the display panel.
• DO NOT expose your notebook to rain or moisture.
• DO NOT tamper with the battery. Keep this away from children.
• DO NOT slam your notebook shut and never pick up or hold your notebook by the
display.
• DO NOT expose your notebook to sudden changes in temperature or humidity. Keep
your notebook away from air conditioners and heating vents.
• DO NOT check your notebook in as baggage. If you are traveling, carry it on instead.

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Cirrus LT User Manual v2.3
Battery Safety and Tips
There is a risk of explosion if the battery is replaced with an incorrect
battery. Dispose of used battery according to the instructions.
• Do not disassemble, heat, or incinerate.
• Do not dispose of battery in a fire. It may explode. Check with local authorities for
disposal instructions.
• Keep away from children.
• Store unused battery in a normal room temperature range.
• To optimize battery life, make sure to let the battery drain before plugging it in to
charge.
• Leaving the notebook constantly plugged in will result in a deteriorating battery
life.
• This product is intended to be supplied by a Listed Information Technology Equip-
ment AC adapter rated 19 VDC, 3.42A.

8Cirrus LT User Manual v2.3
Introduction
The Cirrus LT is a zero client notebook that allows you to securely connect to any kind of
network, remote host, or virtual machine. The Cirrus LT has no local storage, so there is no
vulnerability to viruses or malware, and no files or information will be compromised if the
notebook is lost or stolen.
The Cirrus LT is based on Teradici’s high performance TERA2321 processor, which uses
the PCoIP protocol. PCoIP compresses, encrypts, and encodes the entire computing expe-
rience at the data center and transmits it as pixels across the IP network to a zero client.
Remote users have effortless access to a fully functional, even HD, computing experience--
and now secure computing functionality is available for the first time on a zero client
laptop.
Compact, lightweight, and engineered for high performance, Cirrus LT using PCoIP tech-
nology is optimized for VMWare Horizon View for a highly efficient IT administrative ex-
perience and low cost of ownership. Cirrus LT supports copper, fiber, and WiFi. It delivers
state of the security using AES 128/256 bit encryption/decryption and Suite B ciphers.
The Cirrus LT breaks the last security barrier and sets a new performance standard for
computing practicality.
Since the Firmware may be updated at a later date, screenshots con-
tained in this document of the NCS GUI may be subject to changes with-
out notice.

9
Cirrus LT User Manual v2.3 - Chapter 1
Chapter 1: Before you start
Package contents
• Cirrus LT notebook
• Lithium-ion battery
• 65 Watt power adapter
• Cirrus LT Quick Start Guide

10 Cirrus LT User Manual v2.3 - Chapter 1
Components
9
1
3
4
6
7
8
2
3
5
1 Optional built-in PC webcam
2 LCD screen
3 Speakers
4 Power button/LED
5 Keyboard
6 Function (Fn) key
7 Touchpad & buttons
8 LED indicators
9Optional ngerprint reader

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Cirrus LT User Manual v2.3 - Chapter 1
Front view
Optional secondary
smart card reader
Right view
2345
1
1 Microphone jack
2 Headphnes/headset jack
3 Dedicated keyboard USB port
4 Dedicated mouse USB port
5 Primary smart card reader
Left view
6
23456
1
1 Security key lock
2 DC-in jack
3 Mini DisplayPort
4Charging USB port*
5 RJ-45 LAN jack
6 PCoIP USB ports
*This port is labeled “Local” on the notebook, but it functions as a USB
charging port for certain devices. Devices plugged into this port will not
be seen in the remote session.

12 Cirrus LT User Manual v2.3 - Chapter 1
Bottom view
Battery
Docking
Station
Connector
The docking station port may be covered with a rubber cover (shown
below) to keep dust and debris out of the connector when not in the
dock.

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Cirrus LT User Manual v2.3 - Chapter 1
Notebook LEDs
23 4 6
15
1 Battery
2 WiFi
3 PCoIP
4 Local
5 Caps Lock
6 Num Lock
Docking station rear view
2
67
13 4 5 6 8 9 10
11
1 Fiber SFP port
2Charging USB port
3 RJ-45 LAN jack
4 DVI-1 port
5 DVI-2 port
6 PCoIP USB 2.0 ports
7 Dedicated mouse USB port
8 Dedicated keyboard USB port
9 Speaker/line out
10 Microphone
11 DC-in jack

14 Cirrus LT User Manual v2.3 - Chapter 1
Docking station LEDs
2
3
14
5
6
1 CapsLock
2 Battery
3 PCoIP Session Status
4 NumLock
5 WiFi Status LED
6 Power/Connect Button

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Cirrus LT User Manual v2.3 - Chapter 1
Laptop and docking station LED status light
indicators
Power LED
• Green LED – Normal Operation – unit is powered on
• Amber LED – Wake On LAN is enabled/unit is OFF
• No LED – unit is o (Wake on LAN is disabled)
• Blinking Green LED – Host PC is in low power (sleep state)
• Blinking Green and Amber - unit is in the process of upgrad-
ing BIOS (DO NOT TURN OFF)
Battery LED
• Green LED – Battery is full or AC adapter is plugged IN
• Blinking Green LED – Battery is charging
• Blinking Amber LED - Low Battery, Battery is under 10%
charge, or battery is not present
• Amber LED – charging error
• NO LED – normal operation, battery discharging
Wireless LED
• Green LED – Wireless is enabled (this can be on when not
connected to a wireless LAN)
• NO LED – Wireless is disabled
PCoIP LED • Green LED – Connected to a remote host
• NO LED – no connection present
Caps Lock LED • Green LED – CAPS LOCK Enabled
• NO LED – CAPS LOCK Disabled
NumLock LED • Green LED – NumLock Enabled
• NO LED – NumLock Disabled

16 Cirrus LT User Manual v2.3 - Chapter 2
Chapter 2: Getting started
This chapter will guide you on how to use your notebook.
It covers the following sections:
• Powering up your notebook
• Battery installation
• Installing/uninstalling a SIM card
• Opening the display panel
• Starting your notebook
• Using the keyboard
• Using the touchpad
• Navigating the OnScreen Menu (OSM)
Powering up your notebook
Your notebook can be powered up using the AC adapter, a removable lithium-ion
battery, or an optional factory installed dual battery configuration.
Connecting the AC adapter
The AC adapter powers up your notebook and charges the battery.
• Connect the AC adapter to the DC-in jack of your notebook.
• Connect the AC adapter to the power cord.
• Plug the power cord to an electrical outlet.

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Cirrus LT User Manual v2.3 - Chapter 2
Removable battery installation
Installing the removable battery
To install the battery, follow the steps below:
1. Align and slide the battery into the battery compartment.
2. Push the battery into the compartment until the battery locks into place,
and make sure the latches are locked into position. The left latch will
automatically go into the locked position when you push the battery in
place, but you must manually lock the right latch, as shown.

18 Cirrus LT User Manual v2.3 - Chapter 2
Charging the removable battery
The removable lithium-ion battery is not fully charged upon purchase. To
charge the battery, follow the steps below:
1. Install the battery to your notebook. See procedure above.
2. Connect the AC adapter to the DC-in jack of your notebook.
3. Connect the AC adapter to the power cord.
4. Plug the power cord into an electrical outlet.
Charging the removable battery while the Cirrus LT is powered off will shorten
the charging time to two hours. If the Cirrus LT is on, it will take approximately
four hours to charge the unit.
Using battery power
Install the charged battery in the battery compartment by removing the AC
adapter (if plugged in). Your notebook will automatically use the battery power.
Recalibrating the battery
If you notice your removable battery pack is not lasting as long over time, you
may need to recalibrate it. Over time, the 100% charge level can get skewed so
it may only charge to actually 85% or lower. You can fix this by removing the
battery from the notebook, then putting it back in. This will reset its circuitry to
start relearning where the 100% charge level is again.

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Cirrus LT User Manual v2.3 - Chapter 2
Starting your notebook
Opening the display panel
The notebook lid is secured with small magnets while closed and is easily
opened.
• To open, simply lift the cover lid up to the upright position.
• To close, carefully place the cover lid down. Do not slam it shut.
Turning on your notebook
• Press the Power button until the Power LED lights up.
To force a hard shut down, press and hold the Power button for more
than four seconds.

20 Cirrus LT User Manual v2.3 - Chapter 2
Using the keyboard
Function keys
The function keys allow you perform certain tasks on your notebook. Below is a
list of the function keys and their actions:
Fn-F1: Turns WiFi on and off
Fn-F2: Decreases screen brightness
Fn-F3: Increases screen brightness
Fn-F4: Turns Native Display on and off
Fn-F5: Toggles between various available display modes
Fn-F6: Enables and disables the touchpad
Fn-F7: Turns sound on and off
Fn-F8: Decreases volume
Fn-F9: Increases volume
Fn-F10: Brings up OnScreen Menu (OSM)
Fn-F11: Turns status bar on and off
Fn-F12: Enables or disables webcam (webcam optional)
Wherever Fn-F10 is used from here on out in the document you can also
use SHIFT-F10 when using an external USB keyboard.