User Guide
6
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Tools Recommended for Upgrading Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Preparing Your System for Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Removing and Replacing the Top Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Front Bezel................................................................................................................... 139
Drive Cover.................................................................................................................. 141
Logic Cover ................................................................................................................. 143
Upgrading Microprocessor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Installation ................................................................................................................... 146
Removal....................................................................................................................... 153
Installing or Removing Random Access Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Installation Order......................................................................................................... 155
Installation ................................................................................................................... 155
Removal....................................................................................................................... 159
Using the Memory RAS Features................................................................................ 161
Memory Mirroring....................................................................................................... 162
Online Spare Memory.................................................................................................. 164
Installing and Removing a PCI Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Installation ................................................................................................................... 169
Removal....................................................................................................................... 173
Replacing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Installing or Removing a Hard Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Installing a Hard Disk Drive........................................................................................ 176
Removing a Hard Disk Drive ...................................................................................... 179
Notes on replacing Hard Disk Drives in a RAID Configuration................................. 180
Installing and Removing a Power Supply Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Installation ................................................................................................................... 181
Replacing a Failing Power Supply Unit ...................................................................... 184
Using the Internal Hard Disk Drives in the RAID System . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Internal RAID Controller............................................................................................. 187
Disk Expansion Unit.................................................................................................... 188
Installing and Removing a Backup Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Installation (IDE File Devices).................................................................................... 190
Installation (SCSI File Devices).................................................................................. 195
Installation (USB File Devices)................................................................................... 202
Removal....................................................................................................................... 208
Installing and Removing a Redundant Hot-Swap Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
Installation ................................................................................................................... 209
Removal....................................................................................................................... 210
Problem Solving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .212
Static Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
Resetting the Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Troubleshooting Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
System Viewers ........................................................................................................... 214
Problems at initial System Start-up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Problems After the System Has Been Running Correctly . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
Problems Running New Application Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Problems and Suggestions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
Solving Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
Error Messages on the Virtual LCD............................................................................ 219
Problems with the Server............................................................................................. 222
RAID System and RAID Controller............................................................................ 227