Western Digital My Cloud Home Duo User manual

My Cloud™Home & My Cloud™Home Duo
Personal Cloud Storage
User Manual

Accessing Online Support
▪Online Learning Center – Start here to get the most out of your cloud storage device: www.wdc.com/setup
▪Registration – Register your WD product to get the latest updates and special offers at: register.wdc.com
▪Technical Support – Get technical and other support through email at: support.wdc.com/support
▪Warranty & RMA Services – Get warranty, product replacement (RMA), RMA status, accessories, and data
recovery information at: support.wdc.com/warranty
▪Knowledge Base – Search by keyword, phrase, or answer ID at: support.wdc.com/knowledgebase
▪WD Community – Share your thoughts and connect with other WD users at: community.wdc.com
▪Phone Support – Get phone numbers for contacting support by region at: support.wdc.com

Table of Contents
_________
Accessing Online Support.................................................................................ii
_________
1 About Your My Cloud Home Device............................................................. 1
Features.............................................................................................................................1
Kit Contents......................................................................................................................2
Requirements................................................................................................................... 3
Desktop and Mobile App Operating System Compatibility............................................3
Web Browser Compatibility...............................................................................................3
Internet Connectivity..........................................................................................................3
Product Description.........................................................................................................4
Front LED..............................................................................................................................4
Rear Layout.......................................................................................................................... 5
Power Button....................................................................................................................... 5
Reset Button........................................................................................................................ 6
USB Port(s)........................................................................................................................... 6
Ethernet Port........................................................................................................................6
Handling Precautions.......................................................................................................7
_________
2 Setup Is A Snap..............................................................................................8
Connecting My Cloud Home.......................................................................................... 8
Registering Your Device..................................................................................................9
_________
3 Relive It Anywhere.......................................................................................10
Mobile App......................................................................................................................10
Web App.........................................................................................................................10
Desktop App...................................................................................................................10
Chromecast Video.......................................................................................................... 11
_________
4 Collect...........................................................................................................12
My Cloud Home Mobile App Backup............................................................................12
Social & Cloud Import.................................................................................................... 12
Import USB...................................................................................................................... 12
Drag-and-Drop - Web App............................................................................................13
Drag-and-Drop - Desktop App...................................................................................... 13
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5 Privately Share..............................................................................................15
Create an Album.............................................................................................................15
Remove an Album...........................................................................................................15
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6 File View, Search and Edit........................................................................... 16
Timeline View..................................................................................................................16
File Search....................................................................................................................... 16
Photo Editing.................................................................................................................. 16
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7 Settings..........................................................................................................17
My Cloud Home Account Settings................................................................................17
Account Name....................................................................................................................17
Change Password.............................................................................................................. 17
Sign Out..............................................................................................................................18
My Cloud Home Settings - Add or Remove a Member...............................................18
Settings - Add a User.........................................................................................................18
Settings - Remove a User..................................................................................................18
My Cloud Home Device Settings...................................................................................19
Modify Device Name..........................................................................................................19
Firmware Version............................................................................................................... 19
Analytics..............................................................................................................................19
Reboot Device...................................................................................................................20
Erase All Data.....................................................................................................................20
Shut Down.......................................................................................................................... 21
_________
8 Additional Features & Functions................................................................ 22
Remove a Device Owner...............................................................................................22
App Permissions.............................................................................................................22
Managing Storage..........................................................................................................22
RMA - Replacing a Drive................................................................................................23
Removing........................................................................................................................... 23
Adding................................................................................................................................24
_________
9 FAQ............................................................................................................... 26
Power Adapter Compatibility.......................................................................................26
How to get an RMA to replace a defective product, or obtain a power supply
or USB cable for a WD product...............................................................................26
_________
10 Compliance and Warranty Information................................................... 27
Regulatory Compliance.................................................................................................27
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FCC Class B Information................................................................................................... 27
ICES-003/NMB-003 Statement........................................................................................ 27
Safety Compliance............................................................................................................ 27
CE Compliance For Europe.............................................................................................. 27
Power Mode.......................................................................................................................28
Environmental Compliance (China)..............................................................................28
Warranty Information.................................................................................................... 28
Obtaining Service..............................................................................................................28
Limited Warranty...............................................................................................................29
Warranty Information (Australia/New Zealand).............................................................29
Obtaining Service..............................................................................................................30
Warranty............................................................................................................................ 30
GNU General Public License (“GPL”).............................................................................31
Third Party Notices – My Cloud Home.........................................................................32
MPEG-4 Visual – MPEG-LA.................................................................................................32
H.264 AVC – MPEG-LA.......................................................................................................32
Third Party Notices – My Cloud Home Duo.................................................................32
MPEG-2 - MPEG-LA............................................................................................................ 32
MPEG-4 Visual – MPEG-LA.................................................................................................32
H.264 AVC – MPEG-LA.......................................................................................................33
HEVC Advance...................................................................................................................33
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1About Your My Cloud Home Device
▪Features
▪Kit Contents
▪Requirements
▪Product Description
▪Handling Precautions
Welcome to your My Cloud Home device. Before you get started using your device,
please review the following features and descriptions to get better acquainted with
your product.
Features
One central place to store and organize everything — My Cloud™Home storage is
home to all your content. With enough space to keep all your photos, videos and
files in one place at home, you can organize it your way and access from anywhere
with an internet connection.
Quick and simple setup — Set up your My Cloud™Home device quickly. Just plug it
into your Wi-Fi router. Then, use your mobile device to visit MyCloud.com/hello to
set up your account, and start backing up, accessing and sharing. No computer
necessary and no monthly fee required!
Everything saved twice with Mirror Mode — My Cloud™Home Duo devices comes
equipped with two hard drives and is set to Mirror Mode (RAID 1)*, so all your
photos, videos and files are stored on one drive and automatically duplicated onto
the second drive for extra peace of mind. * This feature applies only to a My Cloud
Home Duo device, not a My Cloud Home single-drive device.
Mobile, on-the-go access — Use the My Cloud™Home mobile app, desktop app or
MyCloud.com to upload, access and share your favorite memories and stream
videos saved on your My Cloud™Home device.
Auto backup for photos and videos on your phone — Automatically back up photos
and videos on your phone to the My Cloud™Home device so you can make room
for more.
USB port to import photos and videos from all your devices — Quickly import photos
and videos from all the different devices scattered around your house, like USB flash
drives and external hard drives, using the USB port on the back of the My Cloud™
Home. Keep all your favorite moments, action shots and adventures stored in one
central, organized place.
File search to find content easily — Quickly find photos, videos, movies and docs
using easy-to-use search with the My Cloud™Home mobile or desktop app, or on
MyCloud.com.
Individual, private spaces for each user — Invite family and friends to create individual
accounts. Each invited person can set up their own private space that only they
have access to on the device. They can manage, access and share their content as
they want.
Third-party applications to customize your way — Tailor your My Cloud™Home device
to fit your personal needs and preferences using downloadable services, including
About Your My Cloud Home Device
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Plex™Media Server, Dropbox™, Google Drive and more. Cloud services may be
modified and vary by country.
Cloud account download to keep everything in one place — Store everything in one
place, even content in your favorite cloud accounts. Photos, videos and files from
your cloud accounts are automatically downloaded to your My Cloud™Home
device, including Dropbox™, Box, Google Drive, Facebook and many more.
Auto backup for all PCs and Mac computers at home — The My Cloud™Home device
has enormous capacity and plugs into your network to wirelessly back up every
computer at home to one central place. It works seamlessly with Windows®Backup
and Time Machine software.
Smooth video playback anywhere — Stream your personal videos anywhere, on any
device, using the My Cloud™Home mobile and desktop app or MyCloud.com.
Quick and easy sharing — Collect all your favorite memories and moments in one
place. With just a few clicks, share photos, videos, documents or entire folders with
friends and family, so nobody misses a thing.
Kit Contents
The My Cloud Home kit includes the following items:
▪ My Cloud Home device (a single-drive unit)
▪ Ethernet Cable
▪ AC power adapter (FAQ: Power Adapter Compatibility)
▪ Quick Install Guide
The My Cloud Home Duo kit includes the following items:
▪ My Cloud Home Duo device (two-bay unit)
About Your My Cloud Home Device
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▪ Ethernet Cable
▪ AC power adapter (FAQ: Power Adapter Compatibility)
▪ Quick Install Guide
Requirements
Desktop and Mobile App Operating System Compatibility
The My Cloud Home desktop app is compatible with the following versions of the
Windows and macOS operating systems. The My Cloud Home mobile app is
compatible with the following versions of the iOS and Android operating systems.
Table 1.1
Windows®macOS®/ OS X®iOS®Android™
Windows 7 OS X Mavericks – 10.9 iOS 9 Marshmallow – 6.x
Windows 8.x OS X Yosemite – 10.10 iOS 10 Nougat – 7.x
Windows 10 OS X El Capitan – 10.11 iOS 11 Oreo – 8.x
macOS Sierra – 10.12 iOS 12 Pie – 9.0
macOS High Sierra – 10.13
macOS Mojave – 10.14
When My Cloud Home devices are accessed from a personal computer system via the My
Cloud Home desktop app, a 64-bit operating system is required. Compatibility can vary,
depending on hardware configuration and operating system. For highest
performance and reliability, always install the latest updates.
Web Browser Compatibility
The My Cloud Home device can be accessed with an Internet browser. Using the
most current, stable combinations of operating system and web browser will
provide the best results. At a minimum, use one of the following browser versions
applicable to your operating system:
▪Google Chrome™50 or later on supported Windows, macOS, Android or iOS
operating systems
▪Internet Explorer®11 (11.0.9600.17843) or later on supported Windows®7,
Windows®8.1 or Windows®10 operating systems
▪Microsoft®Edge (20.10514) or later on the Windows 10 operating system
▪Safari®9.0 or later on supported OS X and macOS operating systems
▪Firefox®45 or later on supported Windows, macOS, Android or iOS operating
systems
Internet Connectivity
▪ My Cloud Home devices must be connected to the Internet. They should be
connected to an available router through the included Ethernet connection. (This
is not a Wi-Fi®device.) Gigabit capability for the router or switch is
recommended to maximize performance. The router requires a Broadband
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(WAN) Internet connection with an Internet Service Provider (ISP) for initial
setup, software downloads and for accessing the device.
Product Description
▪Front LED
▪Power Button
▪Reset Button
▪USB Port(s)
▪Ethernet Port
Front LED
1. Front LED
The front LED on My Cloud Home devices is a single color, white. It is either on, off
or blinks with a certain rhythm to indicate a specific "System Condition". A "System
Condition" list is outlined below in Table 1.2.
Table 1.2
LED Behavior System Condition
No LED light illuminated Power is Off or Disconnected
Solid Light - no blinking Device is Ready
Solid Light - no blinking Firmware or Software Update in Progress
Solid Light - no blinking Data Transfer from a USB connected device
Slow "breathing" rhythm Powering Up or Initializing
Slow "breathing" rhythm Reset Button Pressed
Slow "breathing" rhythm Power Button Pressed - My Cloud Home Duo Only
Slow "breathing" rhythm Device Shutdown Sequence Activated Through Mobile App
Fast "breathing" rhythm Device Requires Attention - Device Encountered an Error
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LED Behavior System Condition
Fast "breathing" rhythm USB Device Connection Error
Fast "breathing" rhythm Ethernet Connection Not Available
"Heartbeat" rhythm File System Notification - Check if rebuild is needed - May require WD
Support Team.
"Rapid Blinking" rhythm Image Recovery Mode - Device is rebuilding from an unexpected
action; this process will take some time. May require WD Support
Team.
LED Table Note: Sometimes different 'System Conditions' result in identical "LED
Behavior". Therefore, view each "LED Behavior" within the context of your
operation.
Rear Layout
Illustrated above are the various ports, connectors and buttons on the rear of a My
Cloud Home Duo device and My Cloud Home device.
1. Power Button
2. Reset Button
3. USB Port(s)
4. Ethernet Port
5. DC Power Connector
Power Button
My Cloud Home Duo (two-bay device) has a rear-facing power button. My Cloud
Home (single-drive device) does not have a power button.
Table 1.3
Power Button
Function
Device Operation
Press Once System will stop all services, clear cache and shut down gracefully.
About Your My Cloud Home Device
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Power Button
Function
Device Operation
Press and Hold
for 5 Seconds
When the power button is held for at least five seconds, the system will force a
shut down without any consideration for gracefully stopping services or clearing
cache.
Reset Button
On the rear panel of your My Cloud Home device, there is a Reset Button above the
USB port(s). This is a tiny recessed button that requires something similar to the
pointy end of a paper clip to be pressed.
Table 1.4
Reset Button
Function
Device Operation
Press for 1 to 29
seconds
During this function the My Cloud Home device will reboot, momentarily making it
inaccessible. This process does not delete data.
Press for 30 to
50 seconds
This function will demote the Device Owner to a Device User in order to change
ownership of the My Cloud Home device. This does not delete data and each user
still has access to their data. However, when this process occurs, the next user to
go through the setup process on the device becomes the device owner. The
remaining users on the device are unchanged.
Press for at
least 60
seconds
Caution! This process will delete all data, all Device Users and the Device Owner.
The unit will be reset to factory default settings and will need to be set up using
your online My Cloud Account (My Cloud Home Device Setup). A new Device
Owner will be set when the next person sets up the device through a My Cloud
account. Reset has completed once the LED has gone through a period of rapid
blinking and returned to a state of solid white.
USB Port(s)
These USB ports are not designed to connect a My Cloud Home device directly to a
host computer system.
My Cloud Home – This device comes with one USB Type-A port on the back panel
that supports USB 3.0.
My Cloud Home Duo – This device comes with two USB Type-A ports on the back
panel that support USB 3.0.
Ethernet Port
1. Activity LED: Looking at the Ethernet port, the LED on the top right is the
"Activity" LED. It describes the activity happening with your connection by
blinking or staying a solid color. When it is illuminated, the Activity LED is
always green in color.
About Your My Cloud Home Device
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2. Link LED: Looking at the Ethernet port, the LED on the lower right is the "Link"
LED. It describes if you have a network connection and at what possible speed,
which is measured in megabits per second (Mbps). When illuminated, the Link
LED may be amber (100 Mbps) or green (1000 Mbps) in color.
Handling Precautions
WD products are precision instruments and must be handled with care during
unpacking and installation. Drives may be damaged by rough handling, shock or
vibration. Always observe the following precautions when unpacking and installing
your external storage product:
▪ Do not drop or jolt the drive.
▪ Do not move the drive during activity.
▪ Do not use this product as a portable drive.
▪ To allow proper ventilation, do not block any of the drive enclosure’s air slots.
About Your My Cloud Home Device
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2Setup Is A Snap
Getting started involves connecting the My Cloud Home device to an Ethernet
network, configuring software to access the device and registering your product.
Connecting My Cloud Home
Important: To avoid overheating, make sure My Cloud Home is standing in an
upright position. The ventilation openings on the top and bottom of the device
should be free of any blockage.
1. Connect one end of the power adapter into the DC power connector on the
back of the device and connect the other end of the power adapter into a AC
power outlet.
2. The unit will automatically power on, since this device does not use a separate
power button. Continue with the next section.
To continue with the remainder of the setup process, My Cloud Home requires a
smartphone or tablet with Internet access via Wi-Fi. Once My Cloud Home shows a
solid white LED light, continue with the following steps:
1. Download and install the My Cloud Home mobile app from the applicable app
store.
2. Agree to the Western Digital End User License Agreement.
3. Allow the My Cloud mobile app to find your My Cloud Home device.
4. If the My Cloud Home device is automatically detected, Press the Connect
button that is associated with your My Cloud Home device.
▪ A picture of the My Cloud Home device and its corresponding Security Code
should be displayed. This Security Code is noted on the Quick Install Guide
and on the barcode label on the bottom of the unit.
Note: If your My Cloud Home device is not automatically detected, follow these 4 steps:
1. Press the Enter Your Device Code option noted below the Desktop App and Mobile App
options.
2. Enter the Security Code from the Quick Install Guide that came with the My Cloud Home
device. The Security Code is also on the barcode label on the bottom of the unit.
3. After entering the security code, Press Search.
4. The One More Thing dialog box opens, Press Continue.
5. If you do not yet have an My Cloud Home account, select Create Account.
6. Enter your email address and Press Continue.
7. Re-enter the same email address and Press Continue.
8. Enter your password and Press Continue
9. Enter your first name and last name and Press Create Account. The My Cloud
Home mobile app will now search for the My Cloud Home device.
10. Once the My Cloud Home device is detected, the mobile app will display
available wireless networks. Select the network that the My Cloud Home device
will use. The password for the network you select may be required.
11. Once the network is setup the Allow Analytics screen will display. Select either
Allow or Don't Allow.
Setup Is A Snap
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12. During the setup process, the My Cloud Home mobile app will ask for the auto
backup feature to be enabled. Enable this feature, and the backup process will
manage itself.
13. Congratulations! Your My Cloud Home device is now ready to use.
Registering Your Device
Register your My Cloud Home device to get the latest updates and special offers.
You can easily register your drive by visiting us online at: register.wdc.com.
Setup Is A Snap
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3Relive It Anywhere
View your memories from anywhere using a phone, laptop, or web browser. Stream
photos and videos from your My Cloud Home app to the big screen with Google
Chromecast™.
Mobile App
The My Cloud Home mobile app provides robust access to a My Cloud Home device and
content management on Android and iOS platforms. This is the app used to setup the My
Cloud Home device.
Web App
The My Cloud Home web app provides quick access via an Internet browser on different
operating systems and does not require software installation. This app can be accessed
through the My Cloud Home desktop app or at the following URL: home.mycloud.com.
Desktop App
The My Cloud Home desktop app provides quick access through a Windows or Mac
computer. To install the desktop app, follow these steps:
1. Open the My Cloud Home mobile app on your mobile device.
2. Select the 3-line menu in the upper left-hand corner.
3. This will expand the menu system. Select the option Get desktop app.
4. This will open the Get the desktop app box. Select the SEND option and an
email will be sent to the email address used to create your My Cloud Home
account.
5. Once the email arrives, on your desktop select either the PC Desktop App or
MAC Desktop App, depending on what operating system your personal
computer uses.
6. After clicking one of the selections, a web browser will open. Follow the
onscreen prompt to save the file.
7. Open the file that was downloaded and follow the onscreen prompts to install
the My Cloud Home desktop app.
8. After the desktop app installs the Allow Analytics screen will display. Select
either Allow or Don't Allow.
9. Next, login with your My Cloud Home account information.
10. When prompted, choose the OPEN IN EXPLORER (OPEN IN FINDER for macOS) or
OPEN IN BROWSER option to view the My Cloud Home device.
a. Depending on the operating system, the OPEN IN EXPLORER option will open
the My Cloud Home device in Windows File Explorer or OPEN IN FINDER in
macOS Finder.
b. The OPEN IN BROWSER option will open the My Cloud Home device in the
My Cloud Home web app.
Relive It Anywhere
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Chromecast Video
My Cloud Home can broadcast video content through a Google®Chromecast™
device. To accomplish this process, a Chromecast device must be setup on the
same Wi-Fi used by My Cloud Home. If My Cloud Home detects the Chromecast
device, a Chromecast icon will appear in the upper right-hand corner of each video
thumbnail visible in the My Cloud Home mobile app. To play the video follow these
steps:
1. Access the My Cloud Home mobile app.
2. Select the Photos icon from the top menu.
3. Select Videos option from the top sub-menu. This will display all of the available
videos.
4. Select the video you wish to view. This will provide a list of the available
Chromecast devices. Select the Chromecast device to use for this viewing.
5. Select the Play icon. As the video plays the Chromecast device in use will be
displayed in the My Cloud Home mobile app.
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4Collect
My Cloud Home Mobile App Backup
Note: During the My Cloud Home setup process, the My Cloud Home mobile app
will ask for the auto backup feature to be enabled. Enable this feature, and the
backup process will manage itself — there are no further steps required.
If the Auto Backup feature for My Cloud Home is not enabled, follow these steps to
turn it on:
1. Access the My Cloud Home device with the My Cloud Home mobile app.
2. Select the 3-line icon in the upper left-hand corner of the screen. This will
expand the menu system.
3. At the top of the menu in the right-hand corner select the gear icon.
4. The Settings window will open and display information and settings specific to
this My Cloud Home device.
5. Select the Auto Backup option. This will open the Auto Backup page and allow
you to enable or disable the auto backup feature.
6. After making the desired selection, exit the Auto Backup page.
Social & Cloud Import
Follow these steps to backup social media and cloud content to an My Cloud Home
device:
1. Access the My Cloud Home device with the My Cloud Home mobile app or web
app.
2. Select the 3-line icon in the upper left-hand corner of the screen. This will
expand the menu system.
3. Select the Connect option. This will open the Connect menu.
4. On the Connect menu select the Social and Cloud Import option.
5. Select Enable on the Social and Cloud Import page if this has not already been
done.
6. Select the Configure option. This will open the Connect My Cloud Home
webpage and allow the options to enable or disable the Social and Cloud
Import for various services including Dropbox™and Google Drive™2. As services
are enabled, follow the onscreen prompts to gain access to these services and
for the import feature to run.
Import USB
Import content from a USB device to My Cloud Home by following these steps:
1. Access the My Cloud Home mobile app.
1Note: Social and Cloud services may be changed, terminated or interrupted at any
time and may vary by country.
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2. Select the 3-line icon in the upper left-hand corner of the screen. This will
expand the menu system.
3. Select the Import USB option. This will open the external drive menu.
Note: The process can be canceled at any time by selecting the X in the upper right-hand
corner of the the dialogue boxes.
4. One of two tasks can be performed as described below. Select one of these
options.
▪From Drive - this option will copy the contents on the USB device to the My
Cloud Home device.
▪To Drive - this option will copy the contents from the My Cloud Home device
to the USB device and can be viewed as a basic backup process.
5. Select the Copy All option to copy all of the contents, or select Select Files or
Folders to copy only specific files and folders.
6. Select the Copy Now option to continue with this process or select the Make
Changes option to change options for this process.
▪ If the Copy All option is selected, the copy process will begin with the option
to cancel.
▪ If the Make Changes option is selected, the process will go back to the
previous menu so that different options can be selected.
7. When the copy process is completed, a confirmation dialogue box will open.
After selecting the Ok option, the My Cloud Home app will redirect to the
location of the newly copied content.
Drag-and-Drop - Web App
The drag-and-drop process for the My Cloud Home web app is a function of the personal
computer operating system and Internet browser. Follow these basic steps to perform this
function:
1. Witin the My Cloud Home web app, navigate to the location in the Files &
Folders section that is to be the file or folder destination for the drag-and-drop
process.
2. Navigate to the location on the personal computer where the source file or
folder is located for the drag-and-drop process.
a. For Microsoft Windows use File Explorer, for macOS use Finder.
3. Click on the file or folder to drag-and-drop, and hold down the mouse button.
4. Drag the selected file or folder to the destination selected within the My Cloud
Home web app and let go of the mouse button.
5. The selected file or folder should copy or move to the chosen destination.
Drag-and-Drop - Desktop App
The My Cloud Home desktop app uses the functionality within Windows File Explorer and
macOS Finder to search, move and view files. Therefore, the the drag-and-drop process is a
function of the Graphical User Interface (GUI) of Windows and macOS. These are the basic
steps to drag-and-drop content to My Cloud Home:
Note: With the My Cloud Home desktop app, the drag-and-drop process can be reversed, and
content can be moved from the My Cloud Home device to a personal computer.
Collect
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1. Access the My Cloud Home device through the My Cloud Home desktop app
(My Cloud Home desktop icon).
2. Access the location on your Windows or macOS / OS X system that will be
included in this copy process.
3. Click on the file or folder to drag-and-drop, and hold down the mouse button.
4. Drag the file or folder to the new location and let go of the mouse button.
5. Your file or folder should copy or move to the chosen destination.
Collect
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5Privately Share
Once you create an album, you decide who to share it with via a private link. You
can also invite people via email to a shared album so they can contribute their own
photos and videos.
Note: To add a new member to the My Cloud Home device, go to Settings - Add a User Once
someone is invited to be a member, they will set up their own My Cloud Home account to access the
device. The Device Owner will receive confirmation through email that a new Member has joined the
device.
Create an Album
Use the following steps to quickly and easily create an album of your memories.
1. Select the Albums icon on the top menu bar.
2. Select the Create an Album button.
3. This will open all of your files on the My Cloud Home device. Select the photos
to include in this album.
4. After selecting the photos to include in this album, select the Create Album
option on the screen.
5. Enter a name for this album in the Name Your Album window and select
Continue.
6. The Select Cover Photo window open, select the Let's Do It button.
7. Select the picture to use as the cover photo for this album and then select the
Done button.
8. The album is now created. You can share this album by inviting members
through the Share Album button.
a. The Share Album feature provides two methods for sharing content. The
Send link (view only) option is for other members to view, but not modify the
shared content. The Invite to collaborate allows other members to view and
modify the shared content.
Remove an Album
Use the following steps to remove an album:
1. Access the My Cloud Home device with the My Cloud Home mobile app or web
app.
2. Open an existing album and select the 3-dot menu on the upper left-hand
corner of the album cover.
3. Select the Remove Album option.
4. This will open the Remove Album windown. Select the Remove Album button.
5. The album has now been removed from this My Cloud Home device.
Privately Share
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