NEC Electra Elite IPK Dterm User manual

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OWNER’SGUIDE
INT-1048
(VSR)
Document Revision 1
Dterm VOICE SECURITY RECORDER
®

NEC Unified Solutions, Inc. reserves the right to change the specifications, functions, or
features at any time without notice. NEC Unified Solutions, Inc. has no obligation to provide
any updates or corrections to this manual. Further, NEC Unified Solutions, Inc. reserves the
right, without prior notice, to make changes in equipment, design or components as it deems
appropriate. No representation is made that this manual is complete or accurate in all
respects and NEC Unified Solutions, Inc. shall no be liable for any errors or omissions. In no
event shall NEC Unified Solutions, Inc. be liable for any incidental or consequential damages
in connection with the use of this manual. The information contained herein is the property of
NEC Unified Solutions, Inc. and shall not be reproduced without prior written approval of NEC
Unified Solutions, Inc.
NEC Unified Solutions, Inc. has prepared this document for use by its employees, customers
and service personnel. This manual should be read in its entirety before attempting to install
the system. Nothing contained in this manual shall be deemed to be, and this manual does not
constitute, a warranty or, or representation with respect to, any of the Equipment covered.
Elite IPK, is a registered trademark of NEC America, Inc. Windows is a registered trademark
of Microsoft Corporation. Macintosh is a registered trademark of Apple Computers, Inc.
Pentium is a registered trademark of Intel Coporation or its subsidiaries in the United States
and other countries.
Copyright 2005
NEC Infrontia Inc.
6535 N. State Highway 161
Irving, TX 75039-2402
Technology Development

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TABLE OF CONTENTS
Section 1 Introduction .............................................................................................. 1
1.1 Advantages Of Digital Recording ..............................................................1
Section 2 Connectivity ............................................................................................. 2
Section 3 USB Device ............................................................................................... 3
3.1 Device Connections ..................................................................................3
3.2 Device Performance .................................................................................4
3.3 Device Firmware .......................................................................................4
3.4 Device Contents & Packaging ..................................................................4
Section 4 Basic Installation ..................................................................................... 5
4.1 Installing Dterm ® Voice Security Recorder ................................................5
Section 5 Dterm ® Voice Security Recorder Application Software ........................ 9
5.1 Dterm VSR Software ..................................................................................9
5.2 PC Compatibility .......................................................................................9
Section 6 NEC Dterm ® Voice Security Recorder User Interface .........................10
6.1 Tab Options ............................................................................................10
6.1.1 Playback Tab ...........................................................................11
6.1.2 Record Tab ..............................................................................12
6.1.3 About Tab ................................................................................13
6.1.4 Options Tab .............................................................................13
6.1.5 File Management Tab ..............................................................15
Section 7 Custom Program Settings ..................................................................... 15
Section 8 Application Ideas ................................................................................... 17

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ii Table of Contents
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Section 9 Vertical Market Applications: ................................................................18
Section 10 Installation Limitations ..........................................................................19

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LIST OF FIGURES
Figure 1 VSR Connection Configuration ...............................................................................2
Figure 2 Dterm Voice Security Recorder ................................................................................3
Figure 3 Hardware Update Wizard ........................................................................................6
Figure 4 Search and Installation Options ..............................................................................7
Figure 5 Software Compatibility Warning ..............................................................................7
Figure 6 Hardware Update Completed ..................................................................................8
Figure 7 Dterm Voice Security Recorder User Interface Option Tabs ..................................10
Figure 8 VSR Playback Tab ................................................................................................11
Figure 9 VSR Record Tab ...................................................................................................12
Figure 10 VSR About Tab .....................................................................................................13
Figure 11 VSR Options Tab ..................................................................................................13
Figure 12 VSR File Management Tab ...................................................................................15
Figure 13 Options for Additional Adjustments .......................................................................16
Figure 14 Customized Configuration Tool .............................................................................16

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SECTION 1INTRODUCTION
This document describes the features and capabilities of the NEC Dterm Voice
Security Recorder (Dterm VSR) and the associated Desktop software solution.
The Dterm VSR consists of a USB device that taps across the digital extension pair of
a Dterm Digital extension port and software that enables the user to manage their
stored calls.
1.1 Advantages Of Digital Recording
The advantages of Digital Recording over analog ‘handset tap’ devices are
clear:
H
Higher quality recording
H Separate channel recording (send/receive) is possible
H Automatic start/stop of recording when the telephone is in use
H Association of caller ID or other call related information (Future Release)
H Does not tie up a PC sound card
H Easy plug n’ play installation (via USB)
H Speakerphone conversations can be recorded

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SECTION 2 CONNECTIVITY
The diagram below shows the connection configuration of the Dterm VSR device and
the local desktop PC.
The Dterm VSR hardware simply connects in-line at the telephone user’s desktop. No
power is required because the in-line connection is simply a metallic wiring of the ‘in’
and ‘out’ connections, Dterm VSR does not affect in any way the telephone operation
with or without connection of the host PC via USB.
Figure 1 VSR Connection Configuration
IPK KSU
Dterm VSR
Dterm Telephone
Computer
USB

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SECTION 3USBDEVICE
This section describes the NEC Dterm VSR USB device hardware specifications.
The device is constructed in a UL94 V-0 black polymer and measures 84mm x 72mm
x 25mm (or 3” x 2 3/4 ” x 1”).
3.1 Device Connections
The VSR device has three connectors:
H
One PC USB connector, from which the device derives its power and streams
all speech and control channel information up to the host PC and the Desktop
software application.
H Two digital telephone line connectors that passively ‘tap’ across the Dterm digital
connection and ‘listen’ in high impedance mode to the signalling on the line.
Figure 2 Dterm Voice Security Recorder

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3.2 Device Performance
The device does not interfere with the communication between the NEC
telephone system and the Dterm telephone. The device does not require USB
power or a connection to the PC to maintain the functionality of the telephone.
The device meets the appropriate FCC and UL requirements required for this
type of communications device.
3.3 Device Firmware
The device is ‘soft up-loadable’. Its firmware is uploaded from the PC driver
and Desktop Software application at runtime. This allows for easy upgrade
and enhancement of the product in the field as required.
3.4 Device Contents & Packaging
The NEC Dterm VSR is packaged with everything needed for installation
including:
H
Dterm Voice Security Recorder hardware device
H Software CD
H USB cable
H Telephone connection lead
H Quick-start installation manual

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SECTION 4BASIC INSTALLATION
It is critical that the following instructions are followed when installing the Dterm VSR.
The diagram below describes the procedure according to the Windows Operating
system of the PC.
4.1 Installing Dterm ® Voice Security Recorder
For Windows 98 or ME:
1. Run the Setup.exe program file from the NEC installation CD before
connecting the telephone interface unit to your PC.
2. Connect the USB interface of the Dterm VSR unit to your PC using the
USB cable (provided).
3. Connect the telephone to either port on the Dterm VSR Recorder unit,
and the other port to the NEC key telephone system. The unit is now for
recording.
For Windows 2000 or XP:
1. Using the USB cable provided, connect the USB interface on the Dterm
VSR unit to your PC.
Windows will automatically detect the new hardware, and will start the
new hardware Wizard. A dialog box, similar to the one shown in Figure
3 Hardware Update Wizard will be displayed.
2. On the Hardware Update Wizard screen, select the second option,
"Install from a list or specific location". Then press Next>.

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3. Insert the NEC Installation CD in your CD drive and press Next>.
- OR -
If you downloaded the files from the Internet, uncheck the “Search
removable media box”, select the “Include this location…” box and type
the location where you stored the downloaded files. e.g. C:\My
Documents. Then press Next>.
Figure 3 Hardware Update Wizard

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4. A compatibility warning appears. This software has been fully tested,
but has not yet been submitted to Microsoft for approval. Press
Continue Anyway to proceed with the installation.
Figure 4 Search and Installation Options
Figure 5 Software Compatibility Warning

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5. When the following screen is displayed, the necessary device drivers for
the NEC telephone interface have been successfully installed. Press
Finish to close the wizard.
6. Run Setup.exe on your NEC Installation CD to install the necessary
application software on the PC.
7. Connect the telephone via the ports on the Dterm VSR Recorder unit, and
you are ready to record.
Figure 6 Hardware Update Completed

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SECTION 5 Dterm ® VOICE SECURITY RECORDER APPLICATION SOFTWARE
This section describes the detailed requirements for theDterm Voice Security Recorder
Application software.
5.1 Dterm VSR Software
The NEC Dterm VSR software is delivered on a Compact Disk using a self-
starting Install shield.
The CD contains all the appropriate files and installation procedures to
operate to this specification, including USB device drivers, software
application and help files.
A quick-start instruction sheet accompanies the Dterm VSR software as well as
a pre-recorded user guide that steps the user through the various options of
the Dterm VSR.
5.2 PC Compatibility
The Dterm VSR application supports Microsoft operating systems that support
USB devices. The list of existing operating systems, which meet this
requirement, are:
H WIN 98SE
H WIN Millennium Edition (ME)
H WIN 2000
H WIN XP (all variants)
 Dterm Voice Security Recorder will not support WIN 95 and below, or WIN NT.

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SECTION 6NECDterm ® VOICE SECURITY RECORDER USER INTERFACE
6.1 Tab Options
The Dterm VSR application software has five ‘tabs’ that allow the user to select
features and options.
The tabs are as follows:
H
Playback – allows various playback features of recorded conversations.
H Record – allows control of call recording.
H About – provides software version information.
H Options – set-up controls such as recording format.
H File Management – allows the user to manage the disk space used by Dterm
VSR.
Figure 7 Dterm Voice Security Recorder User Interface Option Tabs

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6.1.1 Playback Tab
The user can edit the Caller ID or the comments field when viewing an
existing recording.
 Caller ID and Number dialled not available on first release. Check with
NEC for release date.
The list box allows the user to list recordings by importance
(exclamation mark), Caller ID, time and date or duration.
The Caller ID and Comments button allows the user to filter out all
recordings with the required Caller ID or text in the comments field.
Playback, pause and stop buttons allow playback control.
The important ‘!’ button allows a user to identify a call as important for
future listing purposes or to ensure the recording is never overwritten
(see file management).
The ‘X’ button allows recordings to be manually deleted. (This option
can be disabled at the user level.)
The e-mail button generates an e-mail with the recording inserted for
e-mailing to a colleague.
Figure 8 VSR Playback Tab
The playback tab allows the
user to list and play recorded
conversations.
The playback tab shows a
graphical representation of the
volume level of the call with a
cursor that indicates the
current position of playback.
The cursor can be dragged
forwards or backwards to allow
rapid selection of the
appropriate section to
playback.