NEO P2AUDV1 Troubleshooting guide

ProLink kit
contents
Installation
NEOinterface for iPod
InstallationGuide/UserManual
user manual
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NEO logo is a trademark of NEO Car Audio, Inc. SiriusConnect, Sirius and XM logos are trademark of SiriusXM. The Made for iPod logo is a trademark of Apple Inc. Apple iPod is not included in the package. For our detailed
terms and conditions please visit our website at www.neocaraudio.com.
ProLink-AVW rev 091311
for selected Audi/VW vehicles
Installation Guide/User manual
NBM12345678
XXX- XXX-XXX
Module serial number
Product part number
Identifying your ProLink kit
P2AUDV1, P2AVWV1, P2AVWTV1 -These
kits work in CDC Emulation mode.
ProLink module
iPod docking
cable P2AVWV1
R1 connector
P2AUDV1
connector
P2AVWV1
R2 connector
P2AVWTV1
connector
Connection Diagram
*Do not connect the iPod dock cable under any circumstance to the SIRIUS module connector!
Improper connection can cause permanent damage to iPod/SIRIUS module.
IR receiver
(optional)
ProLink module
(front)
ProLink module
(back)
Update port
(USB to PC) iPod dock cable*
iPod/iPhone
(not included)
Vehicle BUS
connector
SIRIUS SAT radio
(not included)
Note: works with
P2AVWSV1 only!
Auxiliary device
(not included)
AUX connector
(optional)
SIRIUS connector*
Vehicle BUS Connector - P2AUDV1 Connector
To factory harness
in vehicle
P2AUDV1 Connector
To ProLink
Interface Module
To ground
You can access the CD changer connector located on the back of the radio. Unplug the factory connection
if present and plug the P2AUDV1 connector into the receptacle. The connector should securely lock.
Ground wire MUST be connected to a stable grounding point.
Vehicle BUS Connector - P2AVWV1 R1 Connector
You can acces the CD changer connector located on the back of the radio. Unplug the factory connection if
present and plug the P2A V WV1 R1 connector into the receptacle. The connector should securely lock.
Ground wire MUST be connected to a stable grounding point.
P2AVWV1 R1 connector
Vehicle BUS Connector - P2AVWV1 R2 Connector
To ProLink
Interface Module
12 to 16 pin adapter
You can access the CD changer connector located on the back of the radio. Unplug the factory connection if
present and plug the P2 A VWV1 R2 connector into the receptacle. The connector should securely lock.
Ground wire MUST be connected to a stable grounding point.
P2AVWV1 R2 connector
1. Verify compatibility 5. Route kit to glove box or other accessible location
6. Connect battery & test
7. Complete install by re-installing radio
2. Disconnect battery
3. Remove radio from car
4. Install ProLink cable
Some radios will enter an anti-theft security mode and will lock requiring the radio’s security code
to be entered to unlock it. This code can be requested from the vehicle’s dealership.
Only one of these cables will be included with your kit
12 to 16 pin adapter
To ProLink
Interface Module
12 to 16 pin adapter
12 to 16 pin
adapter
P2AUDV1, P2AVWV1, P2AVWTV1
P2AVWV1 - R2 Connector Modification
iPod:
Toggle the auido sources between iPod
and SIRIUS/AUX
iPod: Skip to the next ALBUM
* ARTIST is currently not supported
iPod: Skip to the previous ALBUM
Play / Pause
iPod: Repeat one / Repeat all / Repeat
off
iPod: Next Track
iPod: Previous Track
iPod: Skip to the next PLAYLIST
iPod: Skip to the previous PLAYLIST
SOURCE
3
1
4
6
Optional Remote Kit: Functions for iPod
below is required. NOTE:
Disconnect main radio
harness and locate SAT
connector. Remove it
from main harness by
pressing on the release
tab of the SAT connector.
Slide out the inner part of
the SAT connecor from
plastic housing.
Disassemble the ProLink
P2AVWV1 R2 connector the
same way as the factory
SAT connector.
Remove the SAT wires from
the factory connector by
releasing the pins with a small
screw driver or ball point pen.
Put plastic connector covers
back on. Insert the
P2 AVWV 1 R2 connector to
factory VW main harness.
Connect ground wire to
chassis of radio.
Relocate wires to
P 2 A V W V 1 R2 connector keeping
the same order and location.
2
3
4
5
6
7
SAT
Connector
pins 1,3, 7
pins 1,3, 7
P2AVWV1
R2 connector
some

10 11 12
131415
16 17
Vehicle BUS Connector - P2AVWTV1 Connector
The connection for this is made at the external CD-changer connection in certain Audi/VW vehicles. On VW
models, the connection is usually in the trunk (does not apply to vehicles that came with a CD-changer built in
to the radio). For Audi vehicles, the connection is inside the glovebox, standard with navigation radios and/or
single-CD radios (also does not apply for vehicles that came a CD-changer built in to the radio). The external
CD-changer cannot be retained.
To ProLink
Interface Module
To factory CD
changer harness
Radio control Limited
iPod control
For iPod touch and iPhone, when the screen is not active (as shown on the left), the
iPod/iPhone is locked (Press the power button to lock the iPhone/iPod Touch).
Before connecting the iPod to the NEO
module, turn the hold switch ON to fully
control and browse the songs from the
wireless remote. The iPod is locked in this
state.
Note: Setting the iPod’s hold switch must be done prior to connecting it to the dock cable.
iPod nano 6th generation will always be in locked mode since it does not have a lock switch.
Before connecting the iPod to the NEO
module, turn the hold switch OFF to fully
control and browse the songs from iPod.
Browsing capabilities are limited from the
wireless remote.
How the iPod’s Hold Button Works with ProLink
slide to unlock
CDC Emulation: Basic Operation and Settings
● Press CD to set your radio to the CDC source (CD changer). Pressing this button repeatedly will cycle
through sources: internal CD if available, followed by external CD changer (ProLink runs on the
external CDC source in CDC emulation mode).
● Connect the iPod to the iPod docking cable.
●The radio will automatically connect to the iPod and start playing the contents.
ProLink Interface Settings (select DISC # within first 5 seconds of accessing ProLink source)
Select DISC 2 to set iPod charge time after ignition off. Use TRACK up/down to cycle settings:
TRACK 1 = No delay (default) TRACK 4 = 20 minutes
TRACK 2 = 1 minute TRACK 5 = 1 hour
TRACK 3 = 5 minutes TRACK 6 = 2 hours
Select DISC 3 to change base volume (gain). Use TRACK up/down to cycle settings:
TRACK 1 = min. volume TRACK 5 = mid volume (default) TRACK 9 = max volume
Select DISC 1 to apply settings and resume audio playback. Use TRACK up/down to select ProLink audio source:
TRACK 1 = iPod TRACK 2 = Auxiliary audio source
CDC Emulation: Selecting ProLink as an Audio Source
1Radio source selector (CDC / ProLink)
2Press for Next / Previous track, hold to rewind
or fast forward.
3
Turn to change track
Press to change DISC
1 CD EXT
2 CD EXT
3 CD EXT
CD EXT 4
TRACK 12 CD EXT 5
CD EXT 6
CD 01:52
1
2
3
4
4
The interface is equipped with a 1/8” AUX jack connection adapter to connect an auxiliary device, such as an
MP3 player, DVD player or other audio source.
The auxiliary audio source can be accessed in both CDC and SAT emulation modes.
To access AUX audio source:
- Plug the mini DIN connector of the AUX adapter cable into the SIRIUS receptacle and connect the 1/8” mini
stereo jack to the sound output of your audio device.
-Enter AUX mode by pressing next track on DISC 1 within the first 5 seconds of accessing ProLink source (pg12).
- All music playback is controlled through your audio device.
Auxiliary audio source (only with optional AUX connector)
If you experience any problems or need help, please contact you local dealer or call NEO Car Audio, Inc. At
619-704-0690 or visit us at http://www.neocaraudio.com/support.php
Products carry a 1 year limited warranty that protects you from defects in material and workmanship of
products sold by NEO Car Audio or its authorized agents, distributors and dealers. The warranty period begins
the day a product is purchased by the end user. Products found to be defective during the warranty period will
either be repaired or replaced by NEO Car Audio at no charge unless warranty is void. Unauthorized attempt
of repair or alteration of the product in any way immediately voids this warranty. Warranty does not extend to
an RMA. Be sure that all wiring is connected as described in the user manual and all related equipment is
functioning properly. NEO Car Audio disclaims any liability for other incurred damages resulting from product
defects. Any expenses in the removal and reinstallation of products are not covered by this warranty.
PLEASE NOTE: International customers requiring a product replacement, please contact the dealer your
product was purchased from!
Support and Warranty
Troubleshooting
Problem Solution
Text is not displaying in SAT emulation. not display text because the radio does not support text.
Make sure all EQ and BASS boost options are turned off on your iPod. See
pg. 21 (SAT emulation) or pg. 29 (CDC emulation) for additional volume
adjustments.
Music is distorted or sound level is too
low with iPod connected.
Disconnect the vehicle BUS connector from the ProLink module for 30
seconds and reconnect. Ensure the vehicle BUS connector is properly
connected to the radio and the ProLink module. Follow the steps described
in the SAT or CDC emulation sections of this manual to access the ProLink
interface. Make sure ground wire is securely attached to a ground point on
the vehicle.
Cannot select the ProLink interface as
an audio source.
vehicle user manual on how steering wheel controls work, long presses may
toggle alternate function.
Radio/ steering wheel controls do not
operate iPod.
Problem Solution
Playback of content selected on the iPod before connected to the interface
continues until new content is selected.
Why does category read
“PRESELCTD”?
The radio displays track/channel 99
(“TR 99” or ”CH99”). Track up/down
controls don’t work.
Track 99 indicates that the ProLink is in auxiliary audio (AUX) mode. See pg.
21 (SAT emulation mode) or pg. 29 (CDC emulation mode) for how to enter/
exit this mode.
Check all connections. See if iPod charges while connected to computer or
wall charger. You may need to reset the iPod.
iPod does not charge.
Ensure the cable connecting SIRIUS tuner is securely connected to the
correct receptacle. Only the P2AVWSV1 kit is compatible with SIRIUS
tuners.
Sirius tuner can’t be selected.
The iPod has reached the end of a playlist. Please select a new Playlist.
Why does the radio display show
“EMPTY/STOP” and no music plays?
Problem Solution
When the ProLink is playing iPod music in UNLOCKED mode, browsing
shown. To view information associated with browsing modes, ensure the
iPod’s hold button is set before connecting it to ProLink.
Why does the message “iPod
UNLOCKED” display on screen?