Net2Phone Pro User manual

PRO
The Net2Phone
Pro User’s Guide

Trademark Acknowledgments
Windows95 and Windows98 are trademarks of Microsoft
Corporation.
Net2Phone Pro, N2P and Net2Phone are trademarks of
Net2Phone, Inc.
Linksys, NetSwitcher and other product or brand names are
trademarks or registered trademarks of their respective companies.
2001 by Net2Phone, Inc.
All Rights Reserved
The use, disclosure, modification, transfer or transmittal of this
work for any purpose, in any form, or by any means, without the
written permission Net2Phone is strictly forbidden.
Rev. 3.1 July 24, 2001
Disclaimer
The content of this manual is subject to change
without notice and should not be construed as a
commitment by Net2Phone. This manual is furnished
for informational useonly and Net2phone assumes no
responsibility or liability for any errors or inaccuracies
that may appear herein.
Any Net2Phone services provided through this
Equipment are not intended to replace or be a
substitute for primary line voice services or Plain Old
Telephone Service ("POTS") and are not meant to
provide guaranteed Automatic Number Identification or
Automatic Location Information capabilities associated
with 911 or E911 services or to permit access to 411
directory assistance services. Net2Phone will not be
liable for any damages, expenses, liabilities, risks, or
harms arising out of or related to the Net2Phone
services provided through this Equipment.

Table of Contents
1 WELCOME!................................................................................................1
PRODUCT DESCRIPTION...........................................................................1
NET2PHONE PRO FEATURES............................................................1
SYSTEM REQUIREMENTS.........................................................................2
CONTENTS OF YOUR NET2PHONE PROKIT ...................................2
2 GETTING STARTED.................................................................................3
AN OVERVIEWOFTHE NET2PHONE PROBOX...............................3
SOME NETWORK (AND INTERNET) BASICS...........................................3
STATIC IP ADDRESSES.............................................................................4
DHCP IP ADDRESSES..............................................................................4
A PRACTICAL SOLUTION FOR NON OFFICEUSE:...................................4
3 BASIC SETUP .........................................................................................5
CONNECTING YOUR EQUIPMENT ...........................................................5
4 CONFIGURING THE NET2PHONE PRO.............................................9
OBTAINING YOUR DHCP IP ADDRESS..................................................9
CONFIGURING YOUR ACCOUNT NUMBER AND PIN............................9
THE CHANGE CONFIGURATION PAGE..................................................10
CONFIGURING YOUR NET2PHONE PROTO WORK WITH A STATICIP
ADDRESS ..............................................................................................11
5 USING THE NET2PHONE PRO..........................................................13
MAKING AN INTERNET PHONE CALL...................................................13
RECEIVING A CALL FROM ANOTHER NET2PHONE PROUNIT.....13
USING THE SPEAKER PHONE FEATURE................................................13
USING THE REMOTE SOFTWARE UPGRADE FEATURE.......................14
APPENDICES ...............................................................................................15
APPENDIX A –TROUBLESHOOTING.....................................................15
Setup problems.................................................................................15
Configuration problems..................................................................15
Calling problems..............................................................................16
APPENDIX B –TECH SUPPORT .............................................................18
APPENDIX C –FIREWALLS....................................................................19
APPENDIX D –CONFIGURING THE NET2PHONE PRO FROM A
PHONE KEYPAD...............................................................................20
APPENDIX E –TECHNICAL SPECIFICATIONS.......................................27
APPENDIX F –APPROVALS...................................................................28

Page
1
1 Welcome!
Congratulations on your purchase of theNet2Phone Pro
Router-Activated Internet Phone, powered by
Product Description
The Net2Phone Pro is an Internet telephone device that is a
supplement to your ordinary telephone. It works like a miniature
gateway-server PC to convert voice signals from your ordinary
telephone to VoIP (Voice Over InternetProtocol). It then uses
your existing broadband connection –DSL modem, cable
modem or EthernetLAN –to send your calls over the Internet
using Net2Phone’s Broadband Service.
Since the calls bypass most of thePSTN (Public Switched
Telephone Network), the result is huge savings on your long-
distance communications services.
Because the Net2Phone Pro uses your broadband
connection, another benefit is an always-on IP dial tone. That
means no waiting to place or receive calls; your Net2Phone
Pro is always ready.
The instructions in this User’s Guide will help you to connect and
configure your Net2Phone Pro device and DSL/cable router
for most types of service providers and equipment
configurations.
Net2Phone Pro Features
ANY-distance Outbound Calling
Use it to place local, long-distance or international calls to
anywhere in the world at reduced rates.
Graphic setup and configuration
Configures through a local or remote Web browser.
Uses ordinary existing telephone equipment
Works with any tone-dial phone intended for residential use.
1

Page
2
Net2Phone Pro Ring
Set up theNet2Phone Pro to ring on incoming calls.
International Language Support
Configure theNet2Phone Pro to work in12 languages.
Remote Software Upgrade
Upgrade theNet2Phone Pro’s software to the latest
version remotely.
Speakerphone
Hands-free talking.
Internet Call-Waiting
With an Internet call in progress, you can still be notified of
other incoming calls to your conventional telephone.
Internet and Conventional Phone Line Access
Switch easily between Internet and conventional (PSTN)
calling to use both lines, if needed.
System Requirements
•Any PC hooked up to a LAN
•Aweb browser
•The Net2Phone Pro kit (see below)
•An ordinary residential tone-dial telephone
•Patch cables as required for your intended configuration
•Conventional telephone service is optional.
Contents of Your Net2Phone Pro Kit
•One Net2Phone Pro device
•One DC power supply and power cord
•One RJ-11 telephone cable
•One RJ-45 LAN patch cable
•The User’s Guide

Page
3
2 Getting Started
An Overview of the Net2Phone Pro unit
Volume Control
Buttons
Increases or decreases
the speakerphone and
telephone handset
volume.
Does not illuminate.
Config Free Button
Press twice to enter
Configuration mode.
Button is illuminated
when unit is READY.
@Button
Press to deactivate Internet
connection.
Flashes during Internet
dialing or to alert you to
Internet congestion.
Flashes during setup if unit
cannot obtain an IP
address.
Speaker Button
Press for Speakerphone
function.
Button is illuminated
while in Speakerphone
mode.
Some Network (and Internet) Basics
Typically, your Net2Phone Pro will be hooked right into an
office LAN (Local Area Network) and therefore will obtain an IP
address via the LAN. If the network you are connected to has a
DHCP (Dynamic Host Configuration Protocol) server, it will
automatically assign an IP address to theNet2Phone Pro.
If your Net2Phone Pro is hooked into a LAN with a static IP,
you will have to assign it an IP address before you can configure
the system to work with the device.
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Page
4
Static IP addresses
If your Net2Phone Pro is not connected to a DHCP server,
you will need to assign the device a static IP address (one
single address that is always assigned to your box). Contact
your network administrator to get the designated address.
DHCP IP Addresses
If your Net2Phone Pro is connected to a LAN with a DHCP
server, simply connect the box and let the server assign it an IP
address. You can immediately begin to configure the
Net2Phone Pro.
A Practical Solution for non office use:
If you use theNet2Phone Pro in a home PC setting (not on a
network) without a DHCP server, the simplest and most
practical approach to obtaining the multiple IP addresses you
need while interfacing with varying ISP protocols is to employ a
DSL/cable router. Many SOHO (Small Office and Home Office)
networks already include a router. When installed between your
DSL/cable modem and your other system components, a router
appears to theWAN (Wide Area Network), i.e. your service
provider, as a single ordinary PC or “host”. But in your local
network, it acts like a DHCP server to provide the multiple
dynamic IP addresses you need for all your various broadband
devices.
The Linksys router is an example of a box that will accomplish
this, in essence creating a LAN for your PC.
To contact Linksys, visit their website at: http://www.linksys.com

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5
Basic Setup
Connecting Your Equipment
As mentioned before, no single approach to network
configuration is likely to satisfy everyone’s needs. But following
the basic setup procedures in this chapter will help you to learn
about the issues and terminology you will need to understand in
order to complete your installation.
For this basic setup procedure, we will assume that you are a
current broadband subscriber, and you have multiple IP
addresses.
First, unpack your Net2Phone Pro product package and
verify its contents against the list in “Contents of Your
Net2Phone Pro Kit” on Page 2. If any items are missing,
please contact Net2Phone Pro Technical Support (see
Appendix B, Technical Support).
Now, let’s connect your Net2Phone Pro.
1. Connect the Net2Phone Pro to your Ethernet port :
a) Remove any cable that is plugged into theOUT port of
your Ethernet connection.
b) Plug one end of an Ethernetcable (Figure 2, next
page) into your LAN OUT port.
c) Plug the other end of the cable into the Ethernet IN port
on the rear of your Net2Phone Pro.
3
Net2Phone Pro
User’s Guide -Chapter 3, Basic
Ethernet Port
Net2Phone Pro
ETHERNE
T
IN
OUT
RS232
PHON
E
LINE
DC
ON/OF
F

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6
2. Connect theNet2Phone Pro to your Ethernet LAN
port.
Plug one end of the RJ-45 Ethernet cable into the OUT
port on the back of the Net2Phone Pro box, and the
other end into an Ethernet port on your LAN.
ETHERNET
INOUT
RS232 PHONE LINE DC
ON/OFF
RJ-45 ETHERNET CABLE
123456
7 8 9 101112
AB
12x
6x
8x
2x
9x
3x
10x
4x
11x
5x
7x
1x
Ethernet
A
12 x
6x
8x
2x
9x
3x
10 x
4x
1 1x
5x
7x
1x
C
LAN port
Net2Phone
Pro
3. Connect your conventional telephone to the
Net2Phone Pro:
Plug thecable from your conventional telephone into
the PHONE jack on the back of your Net2Phone Pro
device.
TELEPHONE
1
2
3
4
5
6
7
8
9
*
8
#
Net2Phone PRO
ETHERNE
T
IN
OUT
RS232
PHON
E
LINE
D
C
ON/OFF
TELEPHONE
CABLE