NETGEAR DGND4000 User manual

NETGEAR, Inc.
350 East Plumeria Drive
San Jose, CA 95134, USA
July 2012
Technical Support
Thank you for selecting NETGEAR products.
After installing your device, locate the serial number on the label
of your product and use it to register your product at
NETGEAR.com/register. Registration is required before you can
use the telephone support service. Registration through our
website is strongly recommended.
Go to support.netgear.com for product updates and web support.
N750 Wireless Dual Band Gigabit ADSL
Modem Router
DGND4000 Premium Edition
Installation Guide
Package Contents
The box should contain the following items. If any items are
incorrect, missing, or damaged, contact your NETGEAR dealer.
Ethernet cable
Filter/splitter
Telephone cable
Power adapter (2 parts)
DGND4000
Modem Router

4. Browser
Internet
Internet
2. Computer
1b: For cable/fiber
Internet
1a: For ADSL
Internet
OR
Cable/fiber modem
Open browser and follow
instructions for installation
3. Power
2.4GHz
WirelessLED
You can use this diagram to connect your modem router to ADSL (1a) or cable/fiber (1b), or you can follow the
instructions in this booklet.
Note: A user manual is available online at http://downloadcenter.netgear.com or through a link in the modem router’s user interface.
Compliance
Declarations of Conformity
For complete DoC please visit the NETGEAR EU Declarations of Conformity
website at support.netgear.com/app/answers/detail/a_id/11621/.
This symbol is placed in accordance with the European Union
Directive 2002/96 on the Waste Electrical and Electronic Equipment
(the WEEE Directive). If disposed of within the European Union, this
product should be treated and recycled in accordance with the laws of
your jurisdiction implementing the WEEE Directive.
For indoor use only in all EU countries and Switzerland.

Contents
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Install Your Modem Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Preset Wireless Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Wireless Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Add Wireless Devices to the Network . . . . . . . . . . . . . . . . . . . . 8
WPS Method. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Manual Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Access the N750 Router to Make Changes . . . . . . . . . . . . . . . 9
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
NETGEAR genie App . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
NETGEAR genie Mobile App . . . . . . . . . . . . . . . . . . . . . . 14
ReadySHARE Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
ReadySHARE Cloud . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
ReadySHARE Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Control Center Configuration . . . . . . . . . . . . . . . . . . . . . . 18
USB Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Scan with a Multifunction Printer . . . . . . . . . . . . . . . . . . . 20
Time Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Other Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

2
Before You Begin
You can connect directly to a DSL line or to a cable/fiber modem.
Note: If you are connecting to a DSL line, make sure that your DSL
service is active before you install the modem router. You need the
information listed here to install your DSL modem and connect to the
Internet. Locate it and have it on hand before you start the installation
procedure.
•DSL user name and password. These are included in the
welcome letter your DSL ISP sent you when you signed up for
your service. Record your DSL Internet service account user
name and password here:
User name:
Password:
•Your telephone number or DSL account number. If you do not
have voice service, you can use your DSL account number in
place of a phone number.
If you do not know or cannot locate your user name and
password, call your DSL Internet service provider.
Be specific when speaking with your DSL Internet service
provider. For example, you could say:
I need my DSL service user name and password. Can you help
me?
Note: If your provider says that they do not support NETGEAR
devices, tell them you need only your DSL user name and
password; you do not need support.

3
Install Your Modem Router
Note: Keep your modem router in a vertical position.
To install your modem router:
1. Connect to the Internet with ADSL or Ethernet WAN.
You can connect either directly to a DSL line or to a cable/fiber
modem.
a. Connect to ADSL (if connecting directly to a DSL line).
1
Internet
•Install an ADSL microfilter between the phone line and the
phone. A microfilter filters DSL interference out of
standard phone equipment that shares the line with the
DSL service. Example devices are telephones, fax
machines, answering machines, and caller ID displays.
•Connect the ADSL port of the modem router to the ADSL
port of the microfilter.

4
Note: Use an ADSL microfilter for every phone line in the
house if your modem router and telephone connect to the
same phone line.
b. Connect to cable or fiber (if connecting to a cable/fiber
modem).
1
Internet
Cable/fiber modem
2. Cable your computer.
Use an Ethernet cable (not provided).
2
Internet
Internet
Plugs into ADSL line

5
3. Power on your router.
Internet
Internet
2.4GHz
WirelessLED
a. Connect the power adapter to the router, and plug the power
adapter into an outlet.
b. Wait until the 2.4 GHz Wireless LED turns solid
green.
4. Open a browser.
The NETGEAR genie installation wizard displays.

6
If you do not see the genie screen, close and reopen the browser,
and enter http://routerlogin.net in the address bar. See
Troubleshooting on page 11.
5. Click Next to allow the genie to help you. Follow the steps to set up
your Internet connection.
Note for DSL: If your DSL Internet service requires a user name
or password, you are prompted to enter this information. If you do
not have this information, contact your Internet service provider
(see Before You Begin on page 2).
Preset Wireless Security
This product has a unique WiFi network name (SSID) and network
key (password). The default SSID and network key (password) are
uniquely generated for every device, like a serial number, to protect
and maximize your wireless security. This information is on the label
on the bottom of the product.
WiFi network name (SSID) Network key (password)
NETGEAR recommends that you do not change the preset WiFi
network name (SSID) and network key (password). If you do change
the settings, the security SSID and password on the bottom of the
product no longer apply.
Note: Your network names (SSIDs) and passphrases are case-
sensitive. Your network name, security method, and passphrase need
to be the same for all the wireless devices that are connected to your
router on a network.

7
Wireless Network Settings
Record the default preset wireless settings that are printed on the
label in the spaces here for easy reference.
2.4-GHz WiFi network name (SSID):
2.4-GHz network key (password):
5-GHz WiFi network name (SSID):
5-GHz network key (password):
If you change the default settings, record them here for easy
reference, and then store this booklet in a safe place:
2.4-GHz WiFi network name (SSID):
2.4-GHz network key (password):
5-GHz WiFi network name (SSID):
5-GHz network key (Password):
To retrieve or update your wireless password, type
http://www.routerlogin.net in a web browser and log in using the
default user name (admin) and password (password).
Select Wireless to locate your wireless passwords.

8
Add Wireless Devices to the Network
Choose either the manual or Wi-Fi Protected Setup (WPS) method to
add wireless computers and other devices to your wireless network.
WPS Method
If your wireless device supports WPS (Wi-Fi Protected Setup)—
NETGEAR calls this method Push 'N' Connect—you might be
prompted to press the WPS button on the router instead of entering a
password. If this happens:
1. Press the WPS button on the router.
2. Within 2 minutes, press the WPS button on the client device, or
follow the WPS instructions that came with your wireless device to
complete the WPS process. The device is then connected to your
router.
3. Repeat this process to add other WPS wireless devices.
Note: WPS does not support WEP security. If you try to connect a
WEP client to your network using WPS, it does not work.
Manual Method
1. On the wireless device that you want to connect to your router
(iPhone, laptop, computer, gaming device), open the software
utility that manages its wireless connections. This utility scans
for all wireless networks in your area.
2. Look for the preset NETGEAR WiFi network name (SSID) and
select it. The SSID is on the product label on the bottom of the
router.
Note: If you changed the name of your network during the setup
process, look for that network name.
3. Enter the preset password (or your custom password if you
changed it), and click Connect.