NETGEAR WNR3500v1 - RangeMax Wireless N Gigabit... User guide

November 2007
208-10149-01
v2.0
NETGEAR, Inc.
4500 Great America Parkway
Santa Clara, CA 95054 USA
Wireless Router Setup
Manual

ii
Trademarks
NETGEAR and the NETGEAR logo are registered trademarks, and RangeMax and Smart Wizard are trademarks of
NETGEAR. Inc. Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation. Other
brand and product names are registered trademarks or trademarks of their respective holders.
Statement of Conditions
In the interest of improving internal design, operational function, and/or reliability, NETGEAR reserves the right to
make changes to the products described in this document without notice.
NETGEAR does not assume any liability that may occur due to the use or application of the product(s) or circuit
layout(s) described herein.
© 2007 by NETGEAR, Inc. All rights reserved.

iii
Contents
Getting to Know Your Wireless Router................................................................................1
Unpacking Your New Router .............................................................................................1
Hardware Features ............................................................................................................3
Positioning Your Wireless Router ......................................................................................4
Installing Your Wireless Router ..........................................................................................5
Updating Your Router Firmware ........................................................................................6
Installing Your Router Using the Smart Wizard...................................................................9
Using the Smart Wizard .....................................................................................................9
Accessing Your Router After Installation and Checking for New Firmware .....................10
Manually Installing Your Router .........................................................................................15
Connecting Your Wireless Router ....................................................................................16
Verifying Your Connection ...............................................................................................18
Setting Up Your Router for Internet Access .....................................................................19
Checking for New Firmware ............................................................................................21
Configuring Your Wireless Settings and Security Options ...............................................23
Setting Up Your Wireless Computers ..............................................................................26
Troubleshooting...................................................................................................................29
Basic Setup Checklist ......................................................................................................29
Checking Basic Router Functions ...................................................................................30
Troubleshooting Login Problems .....................................................................................32
Checking the Internet Service Connection ......................................................................32
Obtaining an Internet IP Address ....................................................................................33
Using the Ping Utility to Troubleshoot ..............................................................................34
Default Configuration ..........................................................................................................37
Default Configuration Settings .........................................................................................37
Restoring the Default User Name and Password ............................................................38
Related Documents..............................................................................................................41
Registration and Certifications............................................................................................43

iv

Getting to Know Your Wireless Router 1
Getting to Know Your Wireless Router
Congratulations on your purchase of a NETGEAR® high-speed wireless router, the RangeMax™
Wireless-N Gigabit Router WNR3500.
Before you begin installing your router, check the package contents (see “Unpacking Your New
Router” on page 1). Become familiar with the front and back panels of your router—especially the
status lights—and the important information on the router label (see “Unpacking Your New
Router” on page 1). Then, read the section on “Positioning Your Wireless Router” on page 4 to
ensure that you have selected the best location to install your router.
Unpacking Your New Router
Your product package should contain the following items:
• The wireless router
• A snap-on stand for your wireless router
• An AC power adapter (varies by region)
• A yellow Ethernet cable
•TheResource CD, which includes:
– The Smart Wizard Installation Assistant (Autorun.exe)
– A PDF version of this manual
– A link to the online Reference Manual
• Warranty and Support Information cards
If any of the parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Keep the
carton, including the original packing materials, in case you need to return the product for repair.

2 Getting to Know Your Wireless Router
To prepare your router for installation:
1. Carefully peel off the protective film covering both sides of your router (see Figure 1).
2. Set up your wireless router by inserting the tabs of the stand (supplied with your router) into
the slots on the bottom of your router as shown in Figure 2. Then, remove the protective film
covering the front panel of the router.
3. Place your router in a suitable area for installation (near an AC power outlet and accessible to
the Ethernet cables for your wired computers).
Figure 1
Figure 2
To ensure proper heat dissipation and for router stability, it is important that you
connect the stand and place your router in an upright position.

Getting to Know Your Wireless Router 3
Hardware Features
Before you install and connect your router, take a moment to become familiar with the front and
back panels of the router—especially the status lights on the front panel.
Front Panel
The lights on the front panel indicate the operating status of the router. A description of status light
behavior is included in Figure 3. (For more information on interpreting the status lights, see
“Checking Basic Router Functions” on page 30.)
Back Panel
Figure 4 describes the port connections on the back panel of the wireless router.
Figure 3
Power
On – Amber The router is performing the power-on self-test diagnostic.
On – Green The power is on and the router is ready.
Blink – Amber A software update is in progress.
Blink – Green TFTP firmware recovery is in progress.
Off Power is not being supplied to the router.
Internet
On – Amber No IP address acquired.
On – Green The wireless router has acquired an Internet address.
Blink – Green Data is being communicated with the Internet.
Off No Ethernet cable is connected to the modem.
Wireless
On – Blue The wireless interface is enabled.
Blink – Blue Data is being communicated over the wireless network.
Off The wireless interface is turned off.
LAN (Ports 1–4)
On – Green The local port is connected to a 1000 Mbps device.
Blink – Green Data is being transmitted at 1000 Mbps.
On – Amber The local port is connected to a 10/100 Mbps device.
Blink – Amber Data is being transmitted at 10/100 Mbps.
Off No link is detected on this port.
WPS button/light
On – Green WPS wireless security is being enabled.
Blink – Green Device is in the 2 minute interval to synchronize security.
Blink – Amber There is an error in enabling WPS security.
Off WPS is not being set or enabled.

4 Getting to Know Your Wireless Router
Router Label
The label on the back of the wireless router shows the router’s MAC address, serial number,
security PIN, and factory default login information.
The ports on the router are color-coded to distinguish your Internet port from the other four ports
that connect to the wired computer(s) on your LAN.
Positioning Your Wireless Router
The wireless router lets you access your network from virtually anywhere within the operating
range of your wireless network. However, the operating distance or range of your wireless
Figure 4
Figure 5
1. Antenna light on/off push button. The lights on top of the router
identify the activity of the eight internal antennas, flashing to show
which combination of antennas is receiving the strongest signals.
These antenna lights are off by default but can be turned on.
2. Factory Default Reset button. Press the reset button with a sharp
object for approximately 20 seconds to reset the router to the
factory default settings.
3. Four Local Area Network (LAN) 10/100/1000 Mbps Ethernet ports
for connecting the router to your local computers.
4. Internet/Wide Area Network (WAN) Ethernet port for connecting
the router to a cable or DSL modem.
5. AC power adapter outlet for connecting the power adapter.
RangeMax™Wireless-N Gigabit Router WNR3500

Getting to Know Your Wireless Router 5
connection can vary significantly depending on the physical placement of your router. For
example, the thickness and number of walls the wireless signal must pass through may limit the
range. For best results, place your router:
• Near the center of the area where your computers and other devices will operate, preferably
within line of sight to your wireless devices.
• Accessible to an AC power outlet and near Ethernet cables for wired computers.
• In an elevated location such as a high shelf, keeping the number of walls and ceilings between
the wireless router and your other devices to a minimum.
• Away from electrical devices which are potential sources of interference, such as ceiling fans,
home security systems, microwaves, or the base for a cordless phone.
• Away from any large metal surfaces, such as a solid metal door or aluminum studs. Large
expanses of other materials such as glass, insulated walls, fish tanks, mirrors, brick, and
concrete can also affect your wireless signal.
Installing Your Wireless Router
To help you set up your router and get on the Internet quickly, the Resource CD contains a Smart
Wizard™. The Smart Wizard walks you through the steps required to connect your router, modem,
and PC(s); configure your wireless settings; and enable wireless security for your network. When
you have finished, you will be Internet ready!
You can set up your wireless router using one of two methods:.
•Smart Wizard Setup: The Smart Wizard setup is available on your Resource CD. See
“Installing Your Router Using the Smart Wizard” on page 9 to use the Smart Wizard.
– This is the easiest option. The wizard guides you through the setup process. It automates
many of the steps and verifies that the steps have been successfully completed.
Failure to follow these guidelines can result in significant performance degradation
or an inability to wirelessly connect to the Internet.
If you have a Macintosh or Linux system, you need to use the manual installation
method (see “Manually Installing Your Router” on page 15).

6 Getting to Know Your Wireless Router
– The Smart Wizard requires a PC running Microsoft Windows.
•Manual Setup: If you cannot or prefer not to use the Smart Wizard, see “Manually Installing
Your Router” on page 15. For example, if you are connecting to a Macintosh, are using a
Linux operating system, or are technically knowledgeable, select this option. If you choose to
use this option and install your router manually, for best results, install and set up your router
in this order:
1. Install and connect your wireless router to your network (see “Connecting Your Wireless
Router” on page 16).
2. Set up your wireless router for Internet access (see “Setting Up Your Router for Internet
Access” on page 19).
3. Check for new firmware for your router and install the latest firmware version (see
“Checking for New Firmware” on page 21).
4. Configure your wireless network and select wireless security settings to protect your
wireless network (see “Configuring Your Wireless Settings and Security Options” on
page 23).
Updating Your Router Firmware
NETGEAR is always improving the operability and features included with your router. To make it
easy for you to receive the best, most up-to-date features of your router, NETGEAR provides a
variety of methods for updating your product.
• The Smart Wizard installation assistant lets you check for and install updates as part of the
setup activity.
• The router includes an update feature that lets you check for and install updates. You must be
logged in to the router to use this feature.
• NETGEAR provides a Windows software utility that will let you easily manage keeping your
NETGEAR products up to date.
Before running the Smart Wizard on a corporate PC to set up your home
router, check with your company’s network support staff. Corporate
network settings or Virtual Private Network (VPN) client software may
conflict with the default settings of a home router. If you are unsure about
whether there might be a conflict, use a different computer.