NETGEAR WPNT834 Manual

350 E. Plumeria Drive
San Jose, CA 95134-1911 USA
1-888-NETGEAR (638-4327)
E-mail: [email protected]
www.NETGEAR.com
Digital Home
Networking For
Service Providers

Today, Service Providers’ residential Customers are using their broadband data
networking services in a wide variety of applications, from basic data networking
via the Internet to highly advanced applications involving real time audio/video,
VPN for their home office and home automation. Most get started with simple
computer networking for Internet and e-mail. Then they grow over time to add
more applications to this basic Digital Home Network. All these applications are
fueled by the wide availability of broadband network services.
Worldwide today there are roughly three hundred and fifty Million (350M) homes
with broadband connections. Monaco and the Republic of Korea have digital
broadband penetrations as high as ninety-three percent (93%). Eight other
countries have penetration rates exceeding eighty-five percent (85%). Broadband
data networking growth continues at an annual rate of sixty-five million (65M).
In contrast, narrowband (dial-up) data networking is shrinking to as low as five
percent (5%) of connected homes. The bulk of the applications, along with your
customers’ resulting Digital Home equipment needs, however, fall into a handful
of pre-configurable packages that collectively serve an extremely high fraction
(95%+) of your residential Customers.
Today, customers and service providers alike are furthermore hounded by time
consuming tasks that are generated by:
• Thehugeandcomplexsetofoptionsavailableforeveryaspectofdata 
networking and consumer electronics
• Alackofcommonstandardsfornetworkingandproductsetup,interoperability
and remote management
• Fewifanypre-documentedandpre-testedsetupspecicationsforbouquets
of networking and consumer electronics equipment that are known to be
interoperable with your network services as well as each element of the package
These factors both frustrate and discourage all but the most tech-savvy and
tenacious consumers. But worst of all, they generate high levels of support calls
to Service Providers and discourage customer subscriptions to premium priced
and vertical services, thereby denying Service Providers the lower costs and higher
revenues they would otherwise garner.
In this white paper, we will examine:
• PopularapplicationsthatyourresidentialCustomersareusing,inorderof 
increasing complexity
• RevenuegeneratingopportunitiesforServiceProviderssupplyingthese
applications
• CustomerPremisesEquipment–corepackagesbyapplication
• “NoNewWires”customerpremisesinterconnectionmethods
1

Popular Digital Home Applications
Fast Internet Access is the original driver for the rapid success of Broadband
Network services delivered by DSL and Cable Modems. Until 1997, the only
broadband access available was typically at the Office, where most businesses
used 1 or more T1’s (1.5Mbps) for fast web and VPN access. Businesses rushed to
install HSI because there was a huge productivity gain when converting from
dial-up analog or ISDN service as the application transaction waiting times
created by the explosion in the use of graphics (large file sizes) and motion were
virtually eliminated.
Today, most residential customers with Internet use High Speed Internet
services. They have experienced fast Internet at work and are unwilling to spend
their leisure time waiting for data to arrive at analog modem or ISDN rates
(<128Kbps), especially since most Service Providers charge between $20 and $40
USD per month for High Speed Internet service, making HSI affordable and the
obvious choice for consumers.
2
High Speed Internet Access (HSI)

Consumers who are using this service in its most basic mode are interested in
applications that don’t need Real Time performance: web browsing, e-mail, electronic
commerce / banking transactions and documents plus video, music and software
downloads. They typically subscribe to the entry level service at lower performance
and price points and use mobile phones or baseband phone lines for Voice.
To supplement the entertainment video and music they get from their cable TV or
satellite service providers, many of these basic residential customers are downloading
video & music or storing their own media (video, music & photo) in their PCs. They
typically have multiple PCs and would benefit from Network Attached Storage (NAS)
both to store their Media for use from several PCs and for data backup.
The many who prefer to view movies on larger screens than PCs offer have also
bought Digital Media Receivers (IP STBs for consumers) that allow them to view the
Media they’ve stored or what they can stream from the Web on their TVs or HD
Flat Panels.
So the basic home network consists of:
• EntrylevelBroadbandInternetAccessservice
• CableorDSLmodem+aRouterwithwiredEthernetandWiFi
(or a Gateway combining both)
However, when consumers decide to step up to real time services they are typically
willing to upgrade their Internet access service and add significant software or
terminal equipment for the service.
3

Once the multiple computer residence is connected with HSI, your customers are
ready to share a high quality printer and scanner using their data network. Some
willhavebeen“sneaker-netting”theirnotebookstotheprinterandscanner.
Sharing these resources, especially if wirelessly from notebook computers, is a
nice convenience.
4
Network Printing & Scanning

In the beginning, Service Providers delivered simple broadband modems to their
customers as the network terminating equipment (NTE). As multiple computers
and IP devices in residences became the norm, they evolved to deliver routers and
WiFi APs with the modems or integrated gateways (which include modems) as the
NTE. Now that attached storage is becoming more widely used by consumers,
there is a new opportunity in both equipment and service. By offering NAS with
custom software, Service Providers can both delight their customers and capture
Network Embedded NAS Backup service revenues by using their broadband
networksinthe“non-peak”inthemiddleofthedayornight.
In a typical residence, media (videos, music and photos) is located on multiple
computers. With the Digital Home Network this media can be used or shared
by any networked computers, audio or display devices. To capture and store the
distributed media in the digital home, consumers need network attached storage
(NAS). This is often their next purchase once their digital home is networked.
Network Attached Storage
5

Networked Attached Storage is simply an external drive that attaches to a
Gateway or Router and is available to every computer on the network. Initially,
many consumers simply use their PC operating system’s file sharing capability.
They supplement this with cheap, shareable, external USB drives.
The limitations of using a PC as a storage device are quickly apparent. The
storage PC needs to be always on and available to the network. The content on it
must be unprotected and therefore open to loss and corruption. The storage PC
also cannot be easily configured with redundant drives. These concerns drive the
consumer to purchase a NAS to efficiently back up all the media in their home.
With NETGEAR’s ReadyNAS, customers can today rent or buy licensed videos
or receive free videos (from media companies, strangers and friends) by
downloading them directly to the NAS using the download agent that’s embedded
in the NAS. They can share free ones with others as well. Video entertainment in
the home has never been easier to obtain.
The addition of Networked Attached Storage in the Digital Home raises the
importance of the quality and through-put of the home network. Consumers are
migrating to Gigabit Ethernet and 802.11n in order to compress data backup and
media download times.
6

WiththeadditionofVoIPandVideocallingoverIP,the“tripleplay”isnally
completed and delivered to customers over your converged network. Service
Providers are today migrating to VoIP. Telcos do so as their fully depreciated
analog switching centers become too old or costly to maintain. MSOs do so with
Packet Cable voice as they scale depolyments. Replacement with VoIP service
delivery platforms pushes down the cost of voice services as network cost is
reduced by virtue of two factors:
• Thecorenetworkbandwidthdemandisreducedbytheuseoflowbitrate
codecs and
• Thecostofanaloglineappearancesisexternalizedtocustomersoreliminated
altogether when PCs with VoIP software or IP phones are deployed and directly
connected to wired gateways
For VoIP, all that customers need is the addition of either Voice/IP DECT phones,
software that is typically free for their PCs (to become phones), a VoIP terminal
adapter or a VoIP + Data Residential Gateway with analog phones lines. They may
then connect your VoIP service to their existing wired phones by simply plugging a
7
Voice & Video Telephony

phone line appearance from their VoIP terminal adapter to an existing phone jack
(which is normally wired to the other phones already) after their landline analog
voice service is disconnected.
With the widespread adoption of the Internet and uptake of instant messaging, over
the top VoIP providers like Skype, Yahoo and Googletalk have assembled very large
subscriber bases. As before, these services were initially accessed directly from a PC.
However, customers are increasingly being served with dedicated Service Provider
branded appliances like the NETGEAR DECT Skype phone.
Video calling over IP allows a significant new service for consumers, a new revenue
stream for SPs and is still in its’ embryonic phase. Only today’s Service Providers can
popularize this innovative new method by tying today’s phone numbering plan to
bothVoiceandVideocalling.Thismaycreatea“sticky”newserviceandrevenue
stream that is difficult for web site based competitors to displace.
To add voice and video calling to the mix, service providers embed servers and
media gateways (for interconnection with today’s PSTN) to their networks that
control call setup, transmission and teardown for both the voice and video
services. When combined with consumers’ Femtocells and mobile phones or
VoIP, landline analog voice becomes an obsolete service delivery method.
Service Providers on both the Cable and Telco sides will, over a few years of
transition, realize a huge service delivery cost reduction as their wired network
eventually collapses into four categories: broadband access platforms, SIP/
MGCP servers, core high capacity switching and transmission network elements.
Gone are the majority of baseband analog access platforms, media gateways,
huge buildings and most of today’s maintenance, heating and cooling expenses.
This is similar to the transition that took place as Telcos transitioned from
electromechanical to electronic switching and from analog to digital carriers in the
1960s and 1970s as well as the transition from analog to digital that the Cable TV
companies started in the early 1990s.
8

With the advent of the Femtocell, Mobile Phone Service Providers are in a position
to extend high speed services to consumers’ handsets. The Femtocell is a small,
fast 3G wireless base station placed inside customers’ residences or businesses.
Femtocells are similar to WiFi Hot Spots, however, they use licensed RF spectra
to deliver multi-megabit per second data rates to wireless devices versus the
unlicensed spectra that WiFi occupies.
When consumers are within reach of a Femtocell, they achieve very fast data rates
that approach HSI throughput. Femtocells, when widely deployed, blanket a wider
area than 3G wireless as they relieve traffic from the outdoor Macro Cells. This
allowsserviceproviderstodeliverimprovedwirelesscoveragefromthese“3GHot
Spots.”WhenusedfordatawithPCs,Femtocellsdeliverserviceseamlesslyacross
both the WAN and LAN. This creates a significantly higher level of ease-of-use for
consumers. When entering or leaving 3G/4G Hot Spots, there is no WiFi setup
necessary or switching between WiFi and 3G radios. Femtocells eliminate the
need for dual mode 3G/WiFi handsets, saving service providers and consumers
additional costs.
9
Mobile Phones & Devices

Today, Femtocells support existing WiFi based networking. Service providers
and consumers alike benefit from the transition to 3G wireless data networking
services. Femtocells allow consumers to access their own data resources (shared
folders on their PCs or NAS). They save money and time for consumers by letting
them use their own HSI Service when within range of their Femtocell.
Service providers receive multiple benefits when offering home based Femtocells.
They achieve:
• Increasedwirelesscoverageandcapacityfromeachcell
• Additionalrevenuesinceconsumerspayforbasestationcapacityaddedby
their Femtocells
• Decreasedwirelessbackhaultrafcasconsumertrafcisroutedovertheir
own HSI Service
• Addedpremiumrevenueopportunitiestosellvideo,musicandbusiness
applications for cellular devices
• Anincreaseinbillableairtime
In summary, Femtocells allow Service Providers to get more profit from
their infrastructure.
10

Customers that make the transition to High Definition TV, Internet TV or On-Line
gaming typically make a large investment in additional displays and receivers. Flat
panels, HD STBs, Digital Media Receivers and Gaming Systems are some of the
devices that demand higher network service levels. More importantly, consumers
spend much more (typically 25% to 60% more) on your network and media
services to enjoy rich, high quality entertainment at home.
When consumers want to upgrade their viewing experience, they typically begin
by purchasing one or more flat panel HDTVs. Depending on how many rooms and
how many screen sizes they are converting, Flat panel HDTV TVs total purchases
range from $2K to $9K per consumer. Gaming, games and digital media receivers
can typically add an additional $1K to $3K.
The greater availability of digital online content allows consumers to use their PCs
to find and store videos. Customers are also creating their own media and saving
it on their PCs. Besides their own content, customers also want media created by
their friends or from the Web on sites such as YouTube, Facebook and MySpace.
Finally, video and audio distribution sites like BitTorrent, Akimbo, iTunes and
Disney are getting significant media revenues.
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HSI Access & Entertainment

Consumerswanttovieworlistentotheircontentontheirmany“screens”and
“players.”DedicatedDigitalmediaplayersliketheNETGEAREVA8000stream
content directly to TVs or PCs. Customers can view or listen to their Media from any
source on any networked TV, stereo, portable player or PC in their digital home.
Entertainment, both high definition media and networked gaming, drives a surge
in sales of higher bandwidth HSI with QoS at higher service pricing. To stream
HD programming from an external source, consumers must have a minimum
downstream bandwidth of eight Mbps. Consumers typically move up to this level
of HSI service as they convert their multi-channel TV service to High Definition.
In addition to using Internet / IP TV with their newly upgraded HSI, consumers
who choose to use DVRs to time-shift their viewing can connect their DVRs
through the Internet for program schedules and to receive DVR software updates.
No more slow dial-up downloads.
12
Cable & Satellite DVR

Security & Surveillance
13
In matters of security, consumers are searching for ways to monitor and control
their environment. There are two areas of security where Digital Home Networks
can assist consumers in their search for solutions:
• Safetyoftheirveryyoungchildrenwhileathomeinthecareofemployeesand
• Securityfromtheftorvandalism
Safety of Children
Parents in two wage earner households are increasingly hiring in-home care
for their infants and young children. As every parent knows, child care workers
don’t always treat their children with the best of care. When parents see cases of
criminal negligence by child care workers in the media, their concerns increase
about their own child care situation.
With the advent of miniature wireless cameras, parents can now equip their
homes with full time surveillance. Parents of small children can monitor their
child care workers while away by using remote web access. Many parents are

14
interested in this type of surveillance while they are at work. To ensure the safety
oftheirchildren,thereisahigh“willingnesstopay”forthenecessarysoftware
and hardware to enable real-time monitoring of the home. HSI solves the
monitoring problem, allowing real-time remote access and recording.
In the same way, parents with older children and teens who go from school to
empty homes for a couple of hours a day are interested in monitoring what their
children are doing . Unwanted mischief and unwelcome visitors can be detected
with the same surveillance setup. With remote monitoring, parents gain a level of
control and safety in their home even while away.
Security Against Theft
Residential security is always on the minds of homeowners when they leave their
homes for extended periods of time. By adding video surveillance to data service
connections, homeowners can monitor their homes while they are away.
Surveillance recording is another service offering available through remote web
access. Daily recordings are kept remotely (over the web) far from the home to
protect against potential damage. Homeowners now have the option to capture
all their surveillance videos at an off-site location. The consumer can choose
intermittent or full motion video capture depending upon the level of detail
they desire.
Service providers stand to gain significant revenues from home monitoring
services. They can charge up to thirty dollars per month for a standard monitoring
service that includes the ability to view camera feeds across the Internet. Service
providers can gain an additional five to ten dollars per month when homeowners
add remote recording and playback to their service. These revenues are a
significant addition to the monthly charges consumers are willing to pay for
internet access.
In summary, homeowners can achieve a new level of personal security through
the Internet with providers’ security service offerings.

15
As home networks become pervasive, utility and service providers that in the past
built their own dedicated networks are now starting to collect metering data as
well as activate and disconnect utility service over the existing broadband access
and home networks.
This creates a new recurring monthly service that’s ripe for delivery to the electric,
gas and water utilities. The key for Broadband Service Providers is to control the
Residential Gateway as not a mere modem but as a Service Delivery platform that
enables services to both residential subscribers and the utility companies that
serve them.
Today, utility companies must send field personnel to homes to read meters.
The cost to send personnel to each and every home is a necessary burden for
utility companies.
Manual meter reading can be replaced as home networks become pervasive, and
this trend is accelerating, having been pioneered by small municipal utilities that
also deliver phone service. Utility companies collect metering data electronically
over the service provider access network, reducing considerable personnel costs.
Metering

16
Service providers can now offer a new monthly service to the electric, gas and
water utilities. This is a major paradigm shift for service providers. No longer are
they simply supplying modems to the home. They are now creating a wide range
of services delivered through a Residential Gateway. The Residential Gateway
becomes a Service Delivery platform that enables services for both residential
subscribers and the utility companies that serve them.
There are currently a wide range of networked meters available for new
installations. There is also a wide range of the electronic components that may be
used to develop retrofit kits for existing meters:
• miniaturecamerasfrommobilephonesforphotographinganalog
meter readings,
• batterychargingICs,
• DC-DCICs,
• 4bit/8bitlowpowerprocessors,
• powerline,twistedpairwired,
• WiFi,Zigbeeand2G/3Gmobilenetworking,
• miniaturelowpowersolarpanels,
• hardenedmetalcasingsand
• liquidnailglueformountingtoexistingmeters.
Service Providers will find utility companies willing to pay something in the range
of five dollars per month for this service. They will also purchase or lease the
terminal equipment.

17
Energy management is an application where the technology has recently reached
the market. It is in an early adoption phase due to the dramatically increasing cost
of energy. There are now available many types of lighting switches, thermostats
and controllers that use extremely low bit rate communications over power lines
to adjust lighting or HVAC settings. Through the use of energy management,
consumers can lower their home energy consumption.
Energy management allows customers to remotely manage and monitor their
residences. With this service, they can change thermostat settings when their
plans change. For example, if a family leaves for vacation and forgets to turn
down their heat, water heater or air conditioning, they can now change the
settings at a later time. Once families hear that their friends are saving money
controlling their energy systems through the Internet, they’ll want to add these
services too.
Not only are customers able to remotely manage and monitor their residences,
but they also get the convenience of changing settings when plans change, so that
they’re not, for example, heating or air conditioning the house when they’re out.
Energy Management

If offered in Web-based remote access form, consumers may be willing to pay
something in the range of five dollars per month for energy management service.
Applications Illustrated with Netgear Products
A–SimpleHighSpeedInternetAccess
B–AddPrinting&Scanning
18
Internet
via DOCSIS
or DSL
CG814WG(DOCSIS)
or DG834G
(ADSL2+) Gateway
Connects to
Wired Desktop
Connects to
Notebook(s)
w/internal WiFi
or adapter
Internet
Connects to
combo color
printer/scanner
via DOCSIS
or DSL
CG814WG(DOCSIS)
or DG834G
(ADSL2+) Gateway
Connects to
Wired Desktop
Connects to
Notebook(s)
w/internal WiFi
or adapter

C–AddNAS
D–AddVoice&VideoTelephony
Internet
Connects to
combo color
printer/scanner
ReadyNAS Duo
w/ BitTorrent Agent
Downlaods & Backups
via DOCSIS
or DSL
CG814WG(DOCSIS)
or DG834G
(ADSL2+) Gateway
Connects to
Wired Desktop
Connects to
Notebook(s)
w/internal WiFi
or adapter
Internet
Connects to
combo color
printer/scanner
ReadyNAS Duo
w/ BitTorrent Agent
Downlaods & Backups
HDTV
Entertainment &
Video Telephony
Web Cam &
Video Tel
Software
via DOCSIS
or DSL
CG814WG(DOCSIS)
or DG834GV
(ADSL2+) Gateway
Connects to
Wired Desktop
SPH200D
DECT Base
SPH200D
Handset
DECT
Connects to
Notebook(s)
w/internal WiFi
or adapter
19