Newtech FRANK User manual

INSTALLATION INSTRUCTIONS
PRODUCT CARE &
WARRANTY INFORMATION
www.newtech.co.nz | 0800 728 662
Thank you for purchasing one
of our products. NEWTECH
RECOMMENDS THAT A
QUALIFIED TRADESPERSON
INSTALL THIS PRODUCT AND
THAT IT IS INSTALLED TO A
PROFESSIONAL STANDARD.
This product carries a full warranty
against faulty workmanship and
materials. Please inspect for
damage before installation.
It is the responsibility of the
installer to make any necessary
adjustments to doors and drawers
after installation if required.
IMPORTANT
F
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NZ
FRANK
BY NEWTECH

Preparation
IMPORTANT - ARE YOU INSTALLING THIS PRODUCT?
POSITIONING & VENTILATION
1. CHECK SUPPORT NOGS
2. ENSURE WALLS ARE PLUMB AND FLOORS ARE LEVEL
3. CHECK PLUMBING POSITIONS PROPERLY ALIGN
• The floor needs to be level and the wall straight.
• A gap of at least 150mm needs to be left between a bath and vanity unit.
• Do not expose vanity unit to shower spray.
• A water barrier, e.g. a glass shower panel needs to be between any vanity unit
and shower
• It is important that the bathroom is adequately ventilated as high humidity can lead
to deterioration of materials.
Wall hung furniture and wall hung ceramic basins require fixing to support nogs
fitted between the studs, as detailed, to give a solid wall backing to attach the
vanity. If necessary fix additional support nogs at desired height for cabinet and
basin fixing. Ensure total width of support nog exceeds vanity width. Refer to step
6b ‘fixing basins’
Ensure the Wall is plumb and straight, ensure floor is level. If you fix the product to a
non-plumb wall or floor the following will happen:
• Your door or drawers will not operate correctly
• Door or drawer adjustments will not align.
• Basins will not sit level, which may cause water to pool or not drain correctly
If it is not possible to make the wall or floor plumb and straight you must pack the
vanity out so that it does not follow the out of aligned wall.
Floor standing vanities must sit on a level floor or be packed to sit level and true.
Measure and mark the cabinet for the location of waste and hot/cold water supply.
Drill from the inside of the cabinet using appropriately sized holesaw.
Note: If your product has any electrical fittings please allow for this and talk to your
electrician.
2| PRODUCT CARE MANUAL WWW.NEWTECH.CO.NZ
Please READ the installation instructions in this booklet BEFORE INSTALLATION.
Newtech recommends that a qualified trades person install this product and that it is installed
to a professional standard, in accordance with this instruction booklet. Failing to do so
may void the warranty. This product carries a full warranty against faulty workmanship and
materials. Please inspect for damage before installation. It is the responsibility of the installer
to make any adjustments to doors/drawers after installation if required.

3
Vanity Unit Installation
Note: The Frank vanity has a full height back. For installation it must be secured through the L bracket with the supplied screw.
PREPARE THE CABINET TAP HOLE
LEVEL THE VANITY
SECURE THE CABINET
MEASURE UP
Remove doors & drawers and drill holes for plumbing in the
back panel and/or base of the cabinet with an appropriate sized
hole saw. Pre-drill screw locations for fastening to wall - see p6.
StoneCast Stab Tops require a tap hole to be drilled .
We recommend using a Blue-Mole 35mm hole saw.
Ensure to drill the hole from the top of the basin.
Cabinet Mounting Brackets require solid fixing (145 x 45mm) behind the wall surface. It must be capable of anchoring 35mm length
with a 12g Screw Thread centred 75mm down from the proposed top of cabinet height (see detail B). Note: The Frank vanity has a full
height back, installation requires a screw throuh the L bracket provided on the vanity. The vanity basin top will sit above this height).
Each bracket supports up to 100kg. NOTE: Cabinets require additional fixing points evenly spaced at 300mm along the top back
edge of back (see detail C).
Note: Floor standing vanities should likewise, be checked for
sitting level, plumb and square and suitably packed to achieve
this. Fix to the wall through L bracket installed on cabinet and
then ensure solid fixing along the upper back.
Mark the position of the top of the vanity - factor in the top/
basin thickness to get the correct height. Use a single screw in
centre of vanity, or use some support stands to hold the cabinet
in place, ready for installation.
DETAIL A DETAIL B
C
300
300
30
WWW.NEWTECH.CO.NZ PRODUCT CARE MANUAL |

FIXING THE BASIN
SEAL
CLEAN
Position the top so that it has an equal amount of overhang
on each side and use a level to ensure the vanity top surface
is level. Note: If the vanity is being installed in a corner, a pack-
ing strip is required and basin location will vary.
Apply silicone on the seam between the edge of the vanity
top and the wall, smooth the bead, and allow to cure before
use. Materials used for the construction of this unit are water
resistant and not waterproof. A fine bead of sealant (specifically
formulated for bathrooms) must be used to seal edges where
water penetration can occur i.e. Between the basin and the
cabinet and between the wall and floor of the cabinet.
Clean away all building residue from the cabinet. Take care to
dry any spillage or leakage of water on or inside the cabinet
during installation. Note: Ensure drawer runners are free of
building residue as this may eect the operation.
Apply Silicone Sealant (not included) to all four corners of the
cabinet. Place the vanity top/basin onto the cabinet. If installing
a basin with wall bolt fixings - ensure basin bolts is fixed into
nogs with supplied fixings as well as using a silicone sealant to
the top edge of the cabinet.
Vanity Unit Installation Continued...
FITTING THE WASTE
When installing a waste, be wary not to overthighten, as
doing so can cause the ceramic to crack. Make sure to use
appropriate waste for the basin. Basins fitted with an overflow
require an overflow waste. Basin’s without overflow should not
have overflow waste fitted, as this can cause leaking. Ensure
that no excess silicone or putty is obstructing the water flow.
FIXING THE BASIN
INSTALLATION NOTE
During the installation of larger vanities ie. 1200 &
1500mm wide, please ensure the top rail is straight.
To ensure this stays straight and secure please use
a small amount of glue/silicone to secure the basin
during installation.
4| PRODUCT CARE MANUAL WWW.NEWTECH.CO.NZ

Hinge Adjustments
HINGE REMOVAL HINGE OVERLAY ADJUSTMENT
To remove the door hinge lift the catch at back of hinge (1), lift
body o hinge plate (2) and slide body of hinge forward (3).
To adjust the door horizontally, using a screwdriver (as pictured)
turning clockwise or anti-clockwise until alignment is straight.
100 www.hettich.com
Installation
1. 2.
Removal
3
1.
2.
3.
Overlay adjustment
(+)
(-)
Depth adjustment
(+) (-)
Oblong hole height adjustment
(+)
(-)
Eccentric cam height adjustment
(+)
(-)
Cup installation for screwing on
ø 3,5 x 16
Cup installation for pressing in
Fast assembly concealed hinge
Intermat
Installation notes
100 www.hettich.com
Installation
1. 2.
Removal
3
1.
2.
3.
Overlay adjustment
(+)
(-)
Depth adjustment
(+) (-)
Oblong hole height adjustment
(+)
(-)
Eccentric cam height adjustment
(+)
(-)
Cup installation for screwing on
ø 3,5 x 16
Cup installation for pressing in
Fast assembly concealed hinge
Intermat
Installation notes
DOOR HINGE HEIGHT ADJUSTMENT
To adjust the height of the door release both hinge plate
retaining screws (anti- clockwise), slide hinge plate up or
down to correct position and tighten hinge plate retaining
screws.
HINGE DEPTH ADJUSTMENT
To adjust the gap between the cabinet and door, using a
screwdriver (as pictured) turning clockwise or anti-clockwise
until alignment is straight.
100 www.hettich.com
Installation
1. 2.
Removal
3
1.
2.
3.
Overlay adjustment
(+)
(-)
Depth adjustment
(+) (-)
Oblong hole height adjustment
(+)
(-)
Eccentric cam height adjustment
(+)
(-)
Cup installation for screwing on
ø 3,5 x 16
Cup installation for pressing in
Fast assembly concealed hinge
Intermat
Installation notes
100 www.hettich.com
Installation
1. 2.
Removal
3
1.
2.
3.
Overlay adjustment
(+)
(-)
Depth adjustment
(+) (-)
Oblong hole height adjustment
(+)
(-)
Eccentric cam height adjustment
(+)
(-)
Cup installation for screwing on
ø 3,5 x 16
Cup installation for pressing in
Fast assembly concealed hinge
Intermat
Installation notes
5| PRODUCT CARE MANUAL WWW.NEWTECH.CO.NZ

Drawer Runner Adjustments
www.hettich.com
160
155
Technik für Möbel
Removing railing
1.
2.
InnoTech Atira double walled drawer system
Installation, adjustment, removal
Removing front panel
1.
2.
3.
Drawer
Pot-and-pan drawer
Internal drawer 100
Internal pot-and-
pan drawer 100
Installing side stabiliser
ø 2,5
22,5
40
EB 9,5 = 14,6
EB 10,5 = 14,6
EB 12,5 = 12,6
ø 3,5 x 16
EB 9,5 / 10,5 = LB - 2 x EB - 37
EB 12,5 = LB - 2 x EB - 33
12,6
11_Atira_HAU_Montage_148_167.indd 155 13.04.16 17:14
154 www.hettich.com
Installing Quadro drawer runner
ø 4 x 16 ø 6,3 x 14
≥16
Installing drawer
Adjusting front panel, drawer
± 1,5
± 2
Adjusting front panel, pot-and-pan drawer with railing
± 1,5
± 2
2. 1.
InnoTech Atira double walled drawer system
Installation, adjustment, removal
Installing cover cap Removing drawer
1.
2.
11_Atira_HAU_Montage_148_167.indd 154 13.04.16 17:14
www.hettich.com
160
155
Technik für Möbel
Removing railing
1.
2.
InnoTech Atira double walled drawer system
Installation, adjustment, removal
Removing front panel
1.
2.
3.
Drawer
Pot-and-pan drawer
Internal drawer 100
Internal pot-and-
pan drawer 100
Installing side stabiliser
ø 2,5
22,5
40
EB 9,5 = 14,6
EB 10,5 = 14,6
EB 12,5 = 12,6
ø 3,5 x 16
EB 9,5 / 10,5 = LB - 2 x EB - 37
EB 12,5 = LB - 2 x EB - 33
12,6
11_Atira_HAU_Montage_148_167.indd 155 13.04.16 17:14
154 www.hettich.com
Installing Quadro drawer runner
ø 4 x 16 ø 6,3 x 14
≥16
Installing drawer
Adjusting front panel, drawer
± 1,5
± 2
Adjusting front panel, pot-and-pan drawer with railing
± 1,5
± 2
2. 1.
InnoTech Atira double walled drawer system
Installation, adjustment, removal
Installing cover cap Removing drawer
1.
2.
11_Atira_HAU_Montage_148_167.indd 154 13.04.16 17:14
REMOVING DRAWER INSERTING DRAWERS
Open the drawer fully. Press the grey levers inwards located
under the drawer and pull the drawer forward with both hands
place either side of the drawer.
With the drawer runners fully retracted, place the drawer back
onto the runners, push closed and listen for a double click and
push closed.
www.hettich.com
160
155
Technik für Möbel
Removing railing
1.
2.
InnoTech Atira double walled drawer system
Installation, adjustment, removal
Removing front panel
1.
2.
3.
Drawer
Pot-and-pan drawer
Internal drawer 100
Internal pot-and-
pan drawer 100
Installing side stabiliser
ø 2,5
22,5
40
EB 9,5 = 14,6
EB 10,5 = 14,6
EB 12,5 = 12,6
ø 3,5 x 16
EB 9,5 / 10,5 = LB - 2 x EB - 37
EB 12,5 = LB - 2 x EB - 33
12,6
11_Atira_HAU_Montage_148_167.indd 155 13.04.16 17:14
154 www.hettich.com
Installing Quadro drawer runner
ø 4 x 16 ø 6,3 x 14
≥16
Installing drawer
Adjusting front panel, drawer
± 1,5
± 2
Adjusting front panel, pot-and-pan drawer with railing
± 1,5
± 2
2. 1.
InnoTech Atira double walled drawer system
Installation, adjustment, removal
Installing cover cap Removing drawer
1.
2.
11_Atira_HAU_Montage_148_167.indd 154 13.04.16 17:14
Technik für Möbel 161
155
Technik für Möbel
Removing railing
1.
2.
InnoTech Atira double walled drawer system
Installation, adjustment, removal
Removing front panel
1.
2.
3.
Drawer
Pot-and-pan drawer
Internal drawer 100
Internal pot-and-
pan drawer 100
Installing side stabiliser
ø 2,5
22,5
40
EB 9,5 = 14,6
EB 10,5 = 14,6
EB 12,5 = 12,6
ø 3,5 x 16
EB 9,5 / 10,5 = LB - 2 x EB - 37
EB 12,5 = LB - 2 x EB - 33
12,6
11_Atira_HAU_Montage_148_167.indd 155 13.04.16 17:14
INSTALLING & REMOVING COVER CAP REMOVING GALLERY RAILS
Extend the drawer out and either pull the cap o or push
back on.
To remove the gallery rails, slide the white tabs (1) towards the
back of the drawer, the gallery rail will lift out of front connector.
Technik für Möbel 161
155
Technik für Möbel
Removing railing
1.
2.
InnoTech Atira double walled drawer system
Installation, adjustment, removal
Removing front panel
1.
2.
3.
Drawer
Pot-and-pan drawer
Internal drawer 100
Internal pot-and-
pan drawer 100
Installing side stabiliser
ø 2,5
22,5
40
EB 9,5 = 14,6
EB 10,5 = 14,6
EB 12,5 = 12,6
ø 3,5 x 16
EB 9,5 / 10,5 = LB - 2 x EB - 37
EB 12,5 = LB - 2 x EB - 33
12,6
11_Atira_HAU_Montage_148_167.indd 155 13.04.16 17:14
REMOVING DRAWER FRONT
To remove the front panel extend the drawer and remove the cover cap. Disconnect the gallery rails and remove the pin located un-
derneath the drawer front. The pin is removed by pressing lightly on the base of the drawer. Once removed, push the blue button, then
the drawer front can be released and lifted out.
Main Drawer and Internal
Cosmetic Drawer
NOTE: The drawer runner adjustments apply to all cabinetry drawers, including the internal cosmetic drawer.
Pin located
underneath
drawer front
6
WWW.NEWTECH.CO.NZ PRODUCT CARE MANUAL |

Troubleshooting
I have noticed damage on my product -
should I install it?
I can’t find dimensions
& specifications for my vanity unit?
My basin has limescale marks - how do I
get rid of them?
How do I go about processing a service request?
I need some spare parts for my product.
How do I get them?
My softclose drawer is not closing properly
I’m not sure what I should clean my basin
and cabinet with.
Local water supply and/or basin has not been
regularly cleaned
Incorrect installation or an
obstruction is preventing the drawer from
closing
No - please contact the merchant you purchased it
through.
Find all our cabinet specifications at: www.newtech.co.nz
We recommend regular cleaning to avoid limescale
build up. You can use a solution of vinegar and water to
remove limescale.
Refer to warranty information over the page.
Contact the merchant you purchased your product through
or check the ‘Spare parts re-order list’ on the resources
page of the Newtech website.
• Check that there is nothing obstructing the drawer such
as plumbing or a tap hose
• Check that the drawer box has been installed correctly
• Check that the cabinet is installed correctly i.e. level & wall
is plumb and consult your installer.
Mild detergent and warm water. See page 9 for basin &
cabinet care tips.
PROBLEM LIKELY CAUSE SOLUTION
Drawer Runner Adjustments continued ....
ADJUSTING FRONT PANELS DRAWER FRONTS
1. Remove the plastic covers on the side.
2. To make adjustments up or down use the little cogged wheels to turn each side as above.
3. To make adjustments left and right use a screwdriver to adjust the screw on the right hand drawer side as above.
4. To make adjustments in and out slide the square gallery rail cover back and use a screwdriver to turn the gallery rail adjuster
as above.
www.hettich.com
160
155
Technik für Möbel
Removing railing
1.
2.
InnoTech Atira double walled drawer system
Installation, adjustment, removal
Removing front panel
1.
2.
3.
Drawer
Pot-and-pan drawer
Internal drawer 100
Internal pot-and-
pan drawer 100
Installing side stabiliser
ø 2,5
22,5
40
EB 9,5 = 14,6
EB 10,5 = 14,6
EB 12,5 = 12,6
ø 3,5 x 16
EB 9,5 / 10,5 = LB - 2 x EB - 37
EB 12,5 = LB - 2 x EB - 33
12,6
11_Atira_HAU_Montage_148_167.indd 155 13.04.16 17:14
154 www.hettich.com
Installing Quadro drawer runner
ø 4 x 16 ø 6,3 x 14
≥16
Installing drawer
Adjusting front panel, drawer
± 1,5
± 2
Adjusting front panel, pot-and-pan drawer with railing
± 1,5
± 2
2. 1.
InnoTech Atira double walled drawer system
Installation, adjustment, removal
Installing cover cap Removing drawer
1.
2.
11_Atira_HAU_Montage_148_167.indd 154 13.04.16 17:14
3.
www.hettich.com
160
155
Technik für Möbel
Removing railing
1.
2.
InnoTech Atira double walled drawer system
Installation, adjustment, removal
Removing front panel
1.
2.
3.
Drawer
Pot-and-pan drawer
Internal drawer 100
Internal pot-and-
pan drawer 100
Installing side stabiliser
ø 2,5
22,5
40
EB 9,5 = 14,6
EB 10,5 = 14,6
EB 12,5 = 12,6
ø 3,5 x 16
EB 9,5 / 10,5 = LB - 2 x EB - 37
EB 12,5 = LB - 2 x EB - 33
12,6
11_Atira_HAU_Montage_148_167.indd 155 13.04.16 17:14
154 www.hettich.com
Installing Quadro drawer runner
ø 4 x 16 ø 6,3 x 14
≥16
Installing drawer
Adjusting front panel, drawer
± 1,5
± 2
Adjusting front panel, pot-and-pan drawer with railing
± 1,5
± 2
2. 1.
InnoTech Atira double walled drawer system
Installation, adjustment, removal
Installing cover cap Removing drawer
1.
2.
11_Atira_HAU_Montage_148_167.indd 154 13.04.16 17:14
2.
www.hettich.com
160
155
Technik für Möbel
Removing railing
1.
2.
InnoTech Atira double walled drawer system
Installation, adjustment, removal
Removing front panel
1.
2.
3.
Drawer
Pot-and-pan drawer
Internal drawer 100
Internal pot-and-
pan drawer 100
Installing side stabiliser
ø 2,5
22,5
40
EB 9,5 = 14,6
EB 10,5 = 14,6
EB 12,5 = 12,6
ø 3,5 x 16
EB 9,5 / 10,5 = LB - 2 x EB - 37
EB 12,5 = LB - 2 x EB - 33
12,6
11_Atira_HAU_Montage_148_167.indd 155 13.04.16 17:14
154 www.hettich.com
Installing Quadro drawer runner
ø 4 x 16 ø 6,3 x 14
≥16
Installing drawer
Adjusting front panel, drawer
± 1,5
± 2
Adjusting front panel, pot-and-pan drawer with railing
± 1,5
± 2
2. 1.
InnoTech Atira double walled drawer system
Installation, adjustment, removal
Installing cover cap Removing drawer
1.
2.
11_Atira_HAU_Montage_148_167.indd 154 13.04.16 17:14
4.
7| PRODUCT CARE MANUAL WWW.NEWTECH.CO.NZ

Product Care
Newtech products are produced from materials that are well suited to the bathroom. Our vanities are designed to be water
resistant, not water proof. It is important that your bathroom is adequately ventilated to eliminate moisture build up. High humidity
will lead to permanent dampness and mould resulting in a deterioration of the materials in your bathroom. Please ensure care is
taken that vanities are not exposed to large amounts or continuous water as this can lead to damage and is not covered under our
Warranty on page 10.
Newtech vanity tops and basins are manufactured from the finest materials and when treated with
care will last for many years. Do not subject the basin or vanity top to water at a temperature above
55°C. Keep high heat away from the vanity top or wash basin and avoid metal or other sharp objects
which could scratch and damage the surface. A simple wipe over with a damp cloth after use is all that
is required. If you need to use household cleaners do not use strong citrus-based cleaners, abrasive
cleaners, chemicals, disinfectants, acetone, alcohol or cleaners that incorporate isopropyl alcohol.
Carefully read the cleaner product label to ensure the cleaner is safe for use on the material. The use
of cleaners containing harmful ingredients (as identified above) will void Newtech’s warranty.
Lime scale marks may be reduced by regular cleaning of the washbasin. *Handy Tip – Stubborn lime
scale marks can normally be removed using a solution of vinegar and water.
Ceramic Tops - Newtech Vitreous China Basins are hand crafted and fired at high temperatures, which
can lead to visual imperfections and distortions. This all being part of the vitreous china experience, a
5mm tolerance is considered an acceptable quality definition of conformity.
StoneCast Tops - Our composite StoneCast basins and slab tops are constructed by combining natural
minerals with high performance resins creating an increased resistance. StoneCast products are
moulded into precise designs creating clean, straight lines and edges with no natural imperfections.
VANITY INSET BASINS, VESSEL BASINS & SLAB TOPS  STONECAST & VITREOUS CHINA
Our products are manufactured from high quality materials in an easy to clean laminate finish
(Vista Range) and a two-pack urethane finish on High Density Fibreboard (Serenity Range).
Serenity End panels, Harrow Drawer Fronts & Oxley Drawer Fronts are finished in a lacquered
laminate finish. Serenity Francisco & Porscha Drawer Fronts are on High Density FibreBoard
with a painted finish. All materials used are water resistant but not waterproof unless stated.
All water spillages, leaks or flooding in or around the cabinet must be sponged o and dried
immediately - this includes condensation. Keep heat away from the vanity and avoid metal or
other sharp objects that could damage or scratch the surfaces. Do not use abrasive cleaning
agents which contain ammonia, bleach or other strong solvents. We also advise against the
use of furniture polish, acetone, ethanol, benzene and coarse cleaning sponges. Carefully
read the cleaner product label to ensure the cleaner is safe for use on the material. Do not use
any chemical based agents on the Serenity Range products.
For regular cleaning, we recommend cleaning with a soft cloth, wrung in hot water with a mild
all-purpose cleaning agent.
All products in the Vista & Serenity Range use Hettich Hardware, known for its innovation and
reliability. Drawer runners and door/drawer hinges all feature a soft close mechanism, and
easy adjustment capabilities. Hettich Hardware carries a lifetime warranty.
CABINETRY, HETTICH HARDWARE, HANDLES & ACCESSORIES
8
WWW.NEWTECH.CO.NZ PRODUCT CARE MANUAL |

Warranty Information
This extended warranty only covers Newtech bathroomware products,
and will not extend to products which you have selected outside our
product range. This extended warranty only applies to defects which
have arisen solely from faulty materials or workmanship in the Products
and does not apply to other defects which may have arisen as a result
of, without limitation, the following: accidental damage, abuse, misuse,
maltreatment, abnormal stress or strain, harsh or adverse weather
conditions, including excessive water pressure or temperature, or
neglect of any kind of the Products.
As per the Building Code Compliance documentation, the maximum
temperature sanitary wear can be subjected to is 55 deg C. Any
warranty assessment where the temperature of water for sanitary wear
is above 55 deg C will be declined. The tempering valve must be
subject to and comply with NZS4617 or AS1357.2
Alterations and repairs of the Products other than by a Newtech
pre-approved service person are not covered. For the avoidance of
doubt, attachment of accessories or use of non-genuine replacement
parts other than those manufactured or approved by Newtech are not
covered by this extended warranty. This extended warranty for the
products commences from date of purchase or for new buildings on the
date of handover for the relevant period set out in the warranty period.
In addition to this extended warranty, certain legislation may give you
certain rights which cannot be excluded, restricted or modified. This
extended warranty must be read subject to such legislation and nothing
in this warranty has the eect of excluding, restricting or modifying
those rights. Newtech warranty periods have changed over time so
Please contact the merchant the product/s were purchased through and they will be able to lodge a claim with Newtech on your behalf. Once we
receive the claim we will review it and may contact you for further information. Once we have assessed the claim and determined that it is the result of
a defect covered by the warranty, we will arrange for the repair, replacement or refund that we determine to be the best solution.
Please also be aware that if once we visit the site to investigate or repair the product and find that it is not in fact a defect or product fault and therefore
not covered by this warranty, that we may charge for the time and travel incurred.
dependent on when you purchased your product the warranty period
may be dierent to what is stated in this publication.
To make a warranty claim, the following documentation must be emailed
or faxed to Newtech:
• Name/model of product and photographs of the issue, if available;
• Proof of installation by a licensed plumber and/or proof of
purchase;
• Your contact details; name, address and best contact phone
number;
• Handover documentation for new homes.
Consequential loss to the extent permitted by law Newtech will not be
liable for any loss or damage to furniture, floor coverings, walls, fixtures
or any other consequential loss of any kind caused by any defect in the
products or components.
Warranty certificate or equivalent documentation must be supplied for
warranty claims to be considered. If the cost of returning any defective
parts is unreasonable, please contact Newtech so that if appropriate,
we can arrange a collection.
Newtech Bathroomware
Head Oce: 30 Mill Road, Whanganui
Showroom: 525 Great South Road, Penrose, Auckland
Phone: [phone]
Email: [email protected]
HOW TO MAKE A CLAIM
Chrome, Matte Black,
Brushed Nickel, Gunmetal,
Brushed Brass, Brushed
Copper & Matte White
Accessories & Handles
5 Years
Evoke Pop-up
Basin & Bath
Wastes
1 Year
ACCESSORIES
BASINS & SLAB TOPS
Vitreous
China
basins
10 Years
StoneCast or
Composite
basins
5 Years
StoneCast or
Quartz
Slab Top
5 Years
VANITIES
Cabinetry & Panels Laminate
Finish MRB (Vista Range),
Two-Pack Urethane Finish
on HDF, Lacquered Laminate
Finish (Serenity Range)
5 Years
Hettich Soft Close
Drawer Runners,
Cupboard
Drawer & Door
Hinges
Lifetime
9| PRODUCT CARE MANUAL WWW.NEWTECH.CO.NZ

Newtech recommends that a qualified tradesperson install this product and that it is installed to a professional
standard. Please inspect for damage before installation. It is the responsibility of the installer to make any
adjustments to cabinetry doors and drawers after installation if required.
If there is damage to the product on freight arrival please immediately contact the merchant the product/s
were purchased through and they will lodge a claim with Newtech.
Installers need to know that under the Consumer Guarantees Act (CGA) they are responsible for any product they
supply AND/OR install.
Product Code:
Product Name:
Date Purchased:
Purchased from:
Installed by:
TO THE INSTALLER
NEWTECH.CO.NZ/YOUTUBE
VISIT OUR YOUTUBE CHANNEL
Videos about Newtech and our products are available on our
YouTube channel as well as our website.
WWW.NEWTECH.CO.NZ
Visit our website to view and download specification sheets,
brochures, flyers, installation guides, product care manuals,
watch ‘how to videos’ and much more.
VISIT OUR WEBSITE
10
WWW.NEWTECH.CO.NZ PRODUCT CARE MANUAL |

WWW.NEWTECH.CO.NZ
HEAD OFFICE & DISTRIBUTION
Whanganui, New Zealand
Our head oce, alongside our highly ecient warehousing, manufacturing, and
distribution facility is based in Whanganui. This allows us to provide ecient delivery
across the entire country from a central location.
30 Mill Road, Whanganui
0800 728 662
[e-mail]
CONCEPT SHOWROOM & OUTLET STORE
Penrose, Auckland, New Zealand
Our state-of-the-art concept showroom in Penrose is the sales hub for our Auckland
market and showcases the latest in bathroomware design and innovation. Fitted out
with bathroom scenes and a wide range of displays, this showroom is a must visit for
anyone planning or designing a new bathroom project - big or small. Our team are
specialists and are on-hand to help you throughout your design process.
Mon, Tues, Wed, Fri 9am-5pm, Thurs 9am-6.30pm
525 Great South Road, Penrose, Auckland
09 930 6200
[e-mail]
OUTLET STORE
newtechoutlet.co.nz
trademe.co.nz/stores/Newtech-Bathroomware
NATIONWIDE STOCKISTS
The complete Newtech range is available for purchase from all leading bathroom
showrooms nationwide.
Visit newtech.co.nz/store-locations to find your closest store.
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