Nexgrill Oakford 28A User manual

Oakford 28A / 36A
Pellet Grill
Barbecue aux GRANULES
BARBACOA DE PELLETS DE MADERA
AMAJORCAUSEOFFIRESIS FAILURETOMAINTAIN
REQUIREDCLEARANCES(AIRSPACES)TO
COMBUSTIBLEMATERIALS.ITISOFUTMOST
IMPORTANCETHATTHISPRODUCTBEINSTALLED
ONLYINACCORDANCEWITHTHESEINSTRUCTIONS.
Oakford 28A, 910-05004
Oakford 36A, 910-05006

EN
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TABLE OF CONTENTS / TABLE DES MATIÈRES / ÍNDICE
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Important SAFETY INFORMATION
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SAFETY PRACTICES TO AVOID INJURY
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CAUTION: ELECTRICAL COMPONENTS
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1
3
4
5
2
Hopper
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CONTROLLER
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LID AND FIREBOX
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LARGE COOKING AREA
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5GREASE SYSTEM
Pellet GRILL SYSTEM
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Smoke Preset LCD Screen
Control Knob
Function Selector
Button
Press and hold for two
seconds to display the
current Meat Probe
temperature, if attached.
Cooking Temperature
Set Point
Meat Probe
Socket
WARNING: DO NOT change pellets while the grill is hot.
Visually inspect the hopper finger safety guard to make sure that it is in place and not
damaged before filling the hopper with your choice of pellets.
NOTE:
•The grill temperature is influenced by the ambient temperature. The grill may not be able
to reach the highest temperature in cold weather.
•The new operating temperature should stabilize within 15 minutes. The best way to
lower the grill temperature is to leave the lid open for a few minutes.
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MEAT PROBE:
•To use a meat probe, insert the plug into the socket on the controller. Route the meat
probe into the cooking chamber by passing it through the silicon grommet found in the
cooking chamber end cap. Insert the meat probe into the food with the tip at the center
of the meat.
•To read the temperature, press the M/P button for 2 seconds. The meat probe
temperature will display for a short while before returning to the default display.
Controller GUIDE

BEFORE FIRST USE
1. Remove all packaging materials from the grill.
2. Turn the control knob set to “OFF”.
3. Open the grill lid, remove warming rack, cooking grid, and grease tray.
4. Remove the diffuser and verify there are no foreign objects obstructing
the auger.
5. Inspect the bottom of grill body and remove any pellet ash. Also inspect
and clean out fire pot. Ensure there are no foreign objects in the fire pot
and that the ignitor is clean and free of debris.
6. Open the hopper lid and ensure the hopper safety guard is in place and
the pellet cleanout door is closed.
7. Fill the hopper with your choice of pellets to your desired fuel level and
close the hopper lid.
8. Plug into a grounded electrical outlet.
9. Turn on the grill by turning control knob to “HIGH”.
10. Observe the auger is turning and that pellets are filling the auger tube.
(This could take a few minutes.) Once pellets begin to fall into the fire pot,
turn the control knob to “OFF”.
11. Reinstall the diffuser, cooking grids and warming rack.
LIGHTING YOUR GRILL - AUTOMATICALLY
Make sure your grill is properly setup and ready for use.
1. Open the grill lid and verify all the components are in place.
2. Ensure the hopper does not contain foreign objects and is filled with enough barbecue pellets.
3. Ensure the auger is filled with pellets. If not, go back to BEFORE FIRST USE procedure and properly fill the
auger with pellets.
4. Turn the control knob to “SMOKE”. Listen for the operation of the fan and auger motor. Smoke should be
visible within 5 minutes. If smoke does not appear, turn OFF power and wait 5 minutes before relight.
5. Once the grill has lit, close the lid. Set the desired cooking temperature or smoking preset.
LIGHTING YOUR GRILL - MANUALLY
Make sure your grill is properly setup and ready for use.
1. Open the grill lid and remove the grids, grease tray and diffuser.
2. Ensure the hopper does not contain foreign objects and is filled with enough barbecue pellets.
3. Ensure the auger is filled with pellets. If not, go back to BEFORE FIRST USE procedure and properly fill the
auger with pellets.
4. Add a natural wood fire starter or gel to the fire pot.
5. With a long match or lighter, ignite the fire starter.
6. Add a handful of barbecue pellets to the fire pot.
7. After the pellets are burning well, replace the diffuser, grease tray and grids.
8. Turn the control knob to “SMOKE”. Listen for the operation of the fan and auger motor.
9. Keep the grill lid open for a few minutes to complete the lighting procedure.
10. Set the desired cooking mode and temperature if not already entered.
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Operating Instruction

Use this procedure to properly turn off your grill after each use.
1. Turn the control knob to “OFF”. The controller will begin its shutdown procedure to cool down the grill.
2. Open the lid, remove all meat probes and food. Leave the grill lid open until the shutdown procedure is complete;
“OFF” will be displayed on the controller screen.
3. When “OFF” is on the controlled display, close the grill lid and unplug the power cord.
ATTENTION: Do not immediately disconnect the power!
The automatic shutdown procedure allows the flames to burn out naturally. Once the shutdown procedure
starts, the controller begins a 10-minute countdown timer. The display will show “10” and the fan will continue
to run. When the procedure is completed, the fan will stop, and controller will display “OFF”.
TURNING OFF THE GRILL
1. Follow “BEFORE FIRST USE” procedure to ensure the grill safe operation.
2. Follow “LIGHTING YOUR GRILL -AUTOMATICALLY” section on the previous page to light up the grill.
3. Set the temperature to 250 F and allow the grill to run for 1 hour.
4. Increase the temperature to 400 F and allow it to run for 30 minutes more.
5. Turn “OFF” the grill and allow the grill to cool down.
Before initial use, it is recommended to cure the grill to remove manufacturing oils or paint
residue and minimize smoke odors to unnatural flavors from being added to food.
FIRST TIME USE
Preheating the grill is recommended to increase the cooking performance. Preheating will
remove bacteria or foreign material left from previous use. Without preheating, it will take
longer for food to cook.
PREHEATING THE GRILL
1. Follow “BEFORE FIRST USE” procedure to ensure the grill safe operation.
2. Follow “LIGHTING YOUR GRILL -AUTOMATICALLY” section on the previous
page to light the grill, then turn the control knob to “HIGH”.
3. Close the lid and allow the grill to maintain at least 400 F for about 10
minutes.
4. Open lid, set the controller to the desired temperature. Close the lid once
the temperature is close to the desired setting.
5. The grill has been successfully preheated and you are ready to begin
cooking on your grill.
COOKING INSTRUCTIONS
The pellet grill has 2 modes to control the pellet feeding speed. These are designated as the Cook Mode and the Smoke
Mode. The Cook Mode is for grilling or low cooking methods, while the Smoke Mode is for smoking and adding flavor to
food being prepared.
Cook Mode
After the grill is properly lit, turn the control knob to the desired cooking temperature. The grill will automatically
maintain the set temperature by adding pellet fuel to the fire pot when need by monitoring the internal grill
temperature. Therefore, it is important to keep the grill lid closed for the grill to function properly
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Operating Instruction

Set Temperature
COOK MODE
The Grill Probe (RTD) measures the
internal temperature of the grill,
which is displayed in 1-degree
increments.
Actual Temperature
Turn the Control Knob to the
desired cooking temperature
after following the LIGHTING
INSTRUCTIONS. This target
temperature will be displayed
with “SET”, which indicates the
controller is set to standard
cooking mode.
SMOKE MODE
Smoke Preset Selector,
M/P Button
After lighting the grill, press
M/P button to select the
desired type of smoking.
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Press the M/P Button to choose your
desired preset smoking temperature.
Presets range from 165 F to 195 F.
See the following table for more
information.
Operating Instruction

The following table represents the relationship between temperature and smoke per preset option. A higher preset
level will produce more smoke while having a lower cooking temperature. The preset temperatures range from 165 F
to 195 F.
POST COOKING INSTRUCTIONS
It is recommended to run the grill at high temperature following each cook to burn
off excess oil.
1. Turn the control knob to “HIGH”.
2. Close the lid and allow the grill to run in 5 to 15 minutes.
3. Turn OFF the grill.
4. Clean the cooking grid with a grill cleaning brush.
5. Once the grill has properly shut down and cool, unplug the power cord and store the grill in a safe, dry place.
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WARNING!
Always wear dry, protective gloves or oven mitts when cooking or cleaning hot
cooking grids.
WARNING! DO NOT change pellets while the grill is hot.
Visually inspect the hopper finger safety guard to make sure that it is in place and not
damaged before filling the hopper with your choice of pellets.
Smoke Mode
Setting
Smoke Produced
Cooking
Temperature
P0
P1
P2
P3
Low
Low
High
High
Operating Instruction
Function Selector
Button
MEAT PROBE
To use a meat probe, insert the plug into the
socket on the controller. Route the meat probe
into the cooking chamber by passing, it through
the silicon grommet found in the cooking
chamber end cap. Insert the meat probe into
the food with the tip at the center of the meat.
To read the temperature, press the M/P button
for 2 seconds. The meat probe temperature
will display for a short while before returning to
the default display.
Meat Probe
Press and hold for two
seconds to display the
current Meat Probe
temperature, if attached
Meat Probe
Socket

Interior
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EXTERIOR
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DO NOT SPRAY THE GRILL WITH A GARDEN HOSE OR POWER WASHER TO PREVENT DAMAGE
TO ELECTRICAL COMPONENTS.
STORAGE
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CARE AND MAINTENANCE INSTRUCTIONS
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PROBLEM CAUSE SOLUTION
"noP" error
message
Meat probe is not connected
or has failed.
Verify meat probe is properly connected to the controller. If
possible, disconnect power and restart. If meat probe has
failed to function, contact Customer Service.
Pellets aren’t
being
delivered into
the Fire Pot.
Pellet Hopper is empty, or
pellets failed to fall into
auger tube.
Verify there are pellets in the Pellet Hopper, and they are
not stuck on the side walls. If they are stuck. Gently bump
the hopper walls to shake the pellets loose and/or add more
pellets. If the grill has run out of pellets, allow up to 5
minutes for them to travel to the fire pot. Verify the auger
motor is operating as described in FIRST TIME USE
procedure. If this fails, contact Customer Service.
Fire will not
remain lit.
Excess ash in the Fire Pot. Excess ash in the Fire Pot may be the problem. Unplug the
grill and wait until the grill cools down. Open Grill Lid, using
caution to remove the Cooking Grids, Grease Tray and
Diffuser assembly. Remove all unburned pellets and ash
from inside and around the Fire Pot. A shop vacuum with a
hose is ideal for this task. After cleaning the ash, reinstall the
Cooking Grids, Grease Tray and Diffuser Assembly into the
grill. Initiate the lighting instructions. If the grill fire still goes
out, please contact Customer Service.
Electric
element (hot
rod) does not
get hot.
Check that the 3-wire plug is
fully seated into a 3-wire
grounded GFCI outlet wired
for 120 volts and protected
at 7 or 10 amps.
Check the breaker or fuse for
the outlet being used are not
open or blown.
Check that the GFCI outlet
has not been tripped. Electric
element only heats up
(become red) during the first
5 minutes after power switch
is turned on Fuse-Blown.
Reset plug in a 3-wire grounded GFCI outlet wired for 120
volts and protected at 7 or 10 amps.
Reset breaker or replace fuse.
Reset GFCI outlet.
Turn Control Knob "OFF" then "SMOKE" again.
Replace max fuse size: 5mm x 20mm, 5 amps.
Grill is not
getting hot
enough.
Temperature set too low.
Grill lid has been open too
long or too often.
No fire burning.
Adjust the Control Knob to a higher temperature. Open the
grill lid only when necessary. Inspect and verify the Pellet
Hopper is full and the Fire Pot does not contain too much
ash. DO NOT touch any HOT parts. Allow the grill to cool
down first.
Grill is getting
too hot.
Operating temperature set
too high.
Auger continuously runs.
Adjust the Control Knob to a lower temperature. If the
temperature continue to go higher than the setting, contact
Customer Service.
Excess smoke
from
chamber or
chimney.
Grease fire. Some smoke is normal, but if excess smoke is observed and
the temperature has increased, there is a grease fire. Turn
OFF and unplug the power cord. A simple grease should
extinguish itself. If fire continues, contact fire department.
TROUBLESHOOTING
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PROBLEM CAUSE SOLUTION
Excess smoke
from
chamber or
chimney.
Grease fire. Some smoke is normal, but if excess smoke is observed and
the temperature has increased, there is a grease fire. Turn
OFF and unplug the power cord. A simple grease should
extinguish itself. If fire continues, contact fire department.
Temperature
or digital
display does
not match
"SET"
temperature.
Outdoor temperature is
influencing the grill.
The lid is open.
Close the grill lid and allow up to 15 minutes for the
temperature to stabilize. Operating the grill in very cold
condition may affect the performance.
LCD screen
does not
illuminate
Missing or incorrect power
supply.
LCD screen failure.
Blown fuse on circuit board.
Ensure the grill is properly connected to a working GFCI
outlet supplying 120 volts. If the display has failed, contact
Customer Service for controller replacement.
Inspect and replace the 5 amp fuse. (See circuit board
diagram for information.)
"ErH" error
message
The grill has overheated,
possibly due to grease fire or
excess fuel.
Turn the grill OFF then unplug the power cord and allow grill
to cool. Clean grill interior, remove excess pellets from
firepot and confirm positioning of all component parts.
"Er1" error
message
Grill Probe (RTD) failure or
disconnection
Unplug the power cord and allow the grill to cool. Ensure
the wiring is properly connected and check for damage. If
the error continues, contact Customer Service.
“ErP” error
message Control knob was not in OFF position when the grill was
connected to AC power.
Turn the Control Knob to OFF position for 2 minutes. Switch
to the position you needed.
"Er2" error
message
The grill temperature is lower
that 150 F.
Turn the grill OFF then unplug the power cord and allow grill
to cool. Clean grill interior, remove excess pellets from
firepot and confirm positioning of all component parts.
Flashing dots
on LCD
Screen
The igniter is ON. This is not an error that affects the grill. Used to show that
the unit is in Start-Up mode.
During Smoke
Mode, the
temperature
is too high.
Improper preset for desired
smoking setting.
With the grill set to "SMOKE", press the M/P button to
select a higher preset.
Unexpected
grill
temperature
is displayed.
Grill is exposed to direct
sunlight or high ambient
temperature.
Use the grill in a shaded area when possible. However, other
than showing incorrect temperature readings, this will not
harm the grill. Briefly open the grill lid to help reduce the
temperature if needed.
TROUBLESHOOTING
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PROBLEM CAUSE SOLUTION
Grill will not
start
Power Ensure unit is plugged in.
Verify GFIC outlet has power.
Check and reset Ground Fault Interrupter if necessary.
If igniter is not working, check 5 amp fuse located at the back
of the control. Replace if necessary.
Control Knob Ensure control knob is in OFF position.
Turn control knob to SMOKE.
LCD screen will light up.
Igniter
Remove warming rack, cooking grids, grease tray and diffuser.
Turn unit on and visually inspect the igniter. Start unit using
lighting instruction. If not working, call Customer Service.
Auger Motor Remove cooking grids, grease tray and diffuser. Turn unit on
and visually inspect the auger is moving. If not, remove
Controller and inspect wiring connections. Contact Customer
Service for assistance.
Controller Remove Control Board. Inspect the wires and connections. If
no issue found, contact Customer Service.
Grill will not
achieve or
maintain stable
temperature.
Insufficient air flow
through fire pot.
Check the fire pot for ash build-up or obstruction.
Verify the blower fan motor is functioning, the air intake is
not blocked, and that the auger tube does not have any
blockage.
Perform a quick test. Remove cooking grids, grease tray and
diffuser. Turn Control Knob to "HIGH" and wait for 15
minutes. Check that the flame produced is bright and vibrant.
Insufficient or poor fuel Verify the hopper is full of wood pellets made for barbecue.
Feel the pellets to be certain they are dry. If wet, remove all
pellets and refill with dry wood pellets made for barbecue.
Dirty or blocked
temperature sensor. Clean the temperature sensor and verify it is not blocked or
covered.
Improper control setting.
Ensure smoke preset setting is correct in SMOKE mode.
TROUBLESHOOTING
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PROBLEM ERROR DESCRIPTION SOLUTION
Frequent flare-
ups
Improper cooking
temperature
When cooking very greasy foods, keep the temperature under 350
F to help reduce flare-ups. Avoid putting greasy food directly over
the Fire Pot area.
Temperature
variance or
unstable
temperature
(especially
following
ignition).
Too many pellets in
the fire pot.
Adjust the controller to a lower temperature and allow the cooking
temperature to stabilize. This could take several minutes. Once the
cooking temperature reaches the set temperature, set a new
desired cooking temperature.
TROUBLESHOOTING
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HOW TO ORDER REPLACEMENT PARTS
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Product Exploded View
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Leg, Front Left 1 Diffuser 1
Leg, Rear Left 1 Grease Tray 1
Leg, Front Right 1 Cooking Grid 2
Leg, Rear Right 1 Warming Rack 1
Cart Bottom Shelf 1 Foil Liner 1
Axle 1 Grease Bucket 1
7” Wheel 2 Meat Probe 1
Wheel Cover 2 Main Lid 1
Main Lid Handle Assembly 1 Lid Gasket A 2
Barrel 1 Lid Gasket B 2
Hopper Assembly 1 Main Lid Liner 1
Hopper Extension 1 Main Lid Axle Assembly 2
Hopper Lid 1Main Lid Hinge 2
Power Cord Bracket 1 Chimney Gasket 1
Grease Trough 1 Silicon Grommet 1
Grease Tray Bracket 1 Axle 5/16” Lock Nut 2
Barrel Handle Assembly 1 Cart Bottom Shelf Badge 1
S Hook 3 Screw Pack 1
Chimney 1 Manual 1
Chimney Cap 1
Oakford 28A Replacement Parts
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Leg, Front Left 1 Diffuser 1
Leg, Rear Left 1 Grease Tray 1
Leg, Front Right 1 Cooking Grid 2
Leg, Rear Right 1 Warming Rack 1
Cart Bottom Shelf 1 Foil Liner 1
Axle 1 Grease Bucket 1
7” Wheel 2 Meat Probe 1
Wheel Cover 2 Main Lid 1
Main Lid Handle Assembly 1 Lid Gasket A 2
Barrel 1 Lid Gasket B 2
Hopper Assembly 1 Main Lid Liner 1
Hopper Extension 1 Main Lid Axle Assembly 2
Hopper Lid 1Main Lid Hinge 2
Power Cord Bracket 1 Chimney Gasket 1
Grease Trough 1 Silicon Grommet 1
Grease Tray Bracket 1 Axle 5/16” Lock Nut 2
Barrel Handle Assembly 1 Cart Bottom Shelf Badge 1
S Hook 3 Screw Pack 1
Chimney 1 Manual 1
Chimney Cap 1
Oakford 36A Replacement Parts
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H1 Auger Housing 1 H13 Auger Nylon Bushing 1
H2 Hopper Safety Guard 1 H14 Shear Pin 1
H3 Pellet Discharge Chute 1 H15 Auger Motor 1
H4 Hopper Gasket 1 H16 Controller 1
H5 Hopper Mounting Bracket 1 H17 Sight Glass Bracket 1
H6 Hopper Shell Assembly 1 H18 Sight Glass 1
H7 Evacuation Door Latch Screw 1 H19 Power Cord 1
H8 Evacuation Door Latch 1 H20 Fan 1
H9 RTD 1 H21 Badge 1
H10 Auger 1 H22 Power Cord Strain Relief 1
H11 Fire Pot 1 H23 Hopper Bottom Panel 1
H12 Igniter 1
Hopper Replacement Parts
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THIS LIMITED WARRANTY IS THE SOLE EXPRESS WARRANTY GIVEN BY THE MANUFACTURER. NO PRODUCT PERFORMANCE
SPECIFICATION OR DESCRIPTION WHEREVER APPEARING IS WARRANTED BY MANUFACTURER EXCEPT TO THE EXTENT SET FORTH IN
THIS LIMITED WARRANTY. ANY IMPLIED WARRANTY PROTECTION ARISING UNDER THE LAWS OF ANY STATE, INCLUDING IMPLIED
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR USE, IS HEREBY LIMITED IN DURATION TO THE
DURATION OF THIS LIMITED WARRANTY.
All Pellet Grill Models WARRANTIES
Firebox and all components not covered below 5years
Electrical Components 3years
Cooking grates 3years
LIMITED WARRANTY
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