NGTeco NG-RV2100 User manual

Due to the regular upgrades of systems and products, NGTeco could not guarantee exact consistency between the
actual product and the written information in this manual.
Model: NG-RV2100
Version: 1.0
User Manual
English

Table of Contents
1. Important Notes ............................................................................................................1
2. What’s in the Box ...........................................................................................................3
3. Product Overview .........................................................................................................4
4. Other Accessories ..........................................................................................................5
5. Keys and Indicators.......................................................................................................6
6. Clean Mode......................................................................................................................7
7. Installation Steps .........................................................................................................10
8. Mopping Components .............................................................................................13
9. Instructions for Use.....................................................................................................15
10. Connecting to NGTeco Home App ...................................................................17
11. Routing Maintenance ............................................................................................18
12. Basic Information .....................................................................................................20
13. FAQ ................................................................................................................................21
14. Troubleshoot .............................................................................................................22
15. Product Hazardous Substance Content and Name ....................................23

Important Notes
1
pack.
16) Use appliances only with specifically designated battery packs. Use of any other battery
When using an electrical appliance, basic precautions should always be followed, including
the following:
BEFORE USING (THIS APPLIANCE)
before servicing.
2) Do not use in outdoors or on wet surfaces.
3) Do not allow to be used as a toy. Close attention is necessary when it is used by or near
recommends..
ashes.
13) Do not use without dust bag and/or filters in place.
14) Prevent unintentional starting. Ensure the switch is in the off-position before connecting
children.
4) Use only as directed by this manual. Use only the attachments that the manufacturer
parts.
9) Turn off all controls before unplugging.
10) Use extra care when cleaning on stairs.
11) Do not use to pick up flammable or combustible liquids, such as gasoline, or use in areas
finger on the switch or energizing appliance that have the switch on invites accidents.
15) Recharge only with the charger specified by the manufacturer. A charger that is suitable
WARNING -To reduce the risk of fire, electric shock, or injury:
other obstructions that can restrict airflow; do not use with any openings blocked.
8) Keep hair, loose clothing, fingers, and all parts of body away from openings and moving
for one type of battery pack may create a risk of fire when used with another battery
If contact accidentally occurs, flush with water. If liquid contacts eyes, additionally seek
medical help. Liquid ejected from the battery may cause irritation or burns.
where they may be present.
12) Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot
READ ALL INSTRUCTIONS
dropped, damaged, left outdoors, or dropped into the water but is still networking as it should.
6) Avoid using wet hands to handle plugs or appliances.
7) Do not insert anything into openings. Keep all openings clear of dust, lint, hair, and
5) Do not use with damaged cord or plug. Return the appliance to a service center if it has been
1) Do not leave appliance when plugged in. Unplug from outlet when not in use and
to battery pack, picking up or carrying the appliance. Carrying the appliance with your
packs may create a risk of injury and fire.
17) Avoid contact when liquid may be ejected from the battery under abusive circumstance.

2
Important Notes
18) Do not use a battery pack or appliance that is damaged or modified. Damaged or
of injury.
19) Do not expose a battery pack or appliance to fire or excessive temperature. Exposure to
fire or temperature above 130°C may cause explosion.
20) Follow all charging instructions and do not charge the battery pack or appliance
modified batteries may exhibit unpredictable behavior resulting in fire, explosion or risk
outside of the temperature range specified in the instructions. Charging improperly or
at temperatures outside of the specified range may damage the battery and increase
the risk of fire.
21) Allow a qualified repair person to serviceusing only identical replacement parts. This
will ensure that the product's safety is maintained.
22) Do not modify or attempt to repair the appliance except as indicated in the instructions
use only with NLC090200W1U1S58 (or provided by manufacturer) charger.
27) The appliance is only to be used with the power supply unit provided with the appliance.
26) Children should be supervised to ensure that they do not play with the appliance.
SAVE THESE INSTRUCTIONS
for use and care.
they have been given supervision or instruction concerning use of the appliance by a
23) This product is used for household, not for commercial use.
24) For use only with CMICR18650F8M7-4S2P (or provided by manufacturer) battery pack. For
physical, sensory or mental capabilities, or lack of experience and knowledge, unless
person responsible for their safety.
25) This appliance is not intended for use by persons (including children) with reduced
28) Batteries in this appliance can only be changed by qualified persons.

What’s in the Box
Charger X1
Adapter X1
Brash in left X2
Brush in right X2
Two-in-one Water Pump Tank X1
HEPA and Filter Sponge X1
3
Quick Start Guide X1
Quick Start Guide
Robot Vacuum X1
Cleaning Brush X 1

Product Overview
1.Top view
2.Side View
3.Bottom View
4
Reset WiFi
· Press two buttons simultaneously and
hold it for 3s.
Recharge Key/Pause
· Short press to Start/Pause recharging.
ON/OFF/Clean/Pause
· Press and hold it for 3s to turn on/off the
machine.
· Short press to Start/Pause cleaning.
· Under abnormal circumstances, press
and hold it for 15s to force the shutdown.
Charging Contact
Universal Wheel
Left Driving Wheel
Rolling Brush
Rolling Brush
Cover Buckle
Battery Cover Left Side Brush
Right Driving Wheel
Right Side Brush
Laser Ranging Sensor
Anti-collision Sensor
Left Recharge Sensor
Linear Laser Sensor
Recharge
Sensor
Linear Laser Wall Sensor
System Reset Key
Dust Box
Dustbin Push Button

Button Slot
Cover
Outlet Slot Power
Winding Post
Signal Transmission
Charger Panel
Power Indicator
1.Dust Box
Other Accessories
3.Charger
2.Two-in-one Water Pump Tank
5

Keys and Indicators
6
Machine State Network State Recharging Key
Power Button
Recharging
Key
Machine Boot
Machine Cleaning
Remarks
Graphic
Power Key
The machine
works on low
electricity
The machine is
recharging
Low power
recharging of the
machine
The machine
is in standby
Machine in sleep
Machine Charging
Machine fully
charged
Abnormal Alarm
No distribution
network
Has distribution
network
No distribution
network
Has distribution
network
No distribution
network
Has distribution
network
No distribution
network
Has distribution
network
No distribution
network
Has distribution
network
No distribution
network
Has distribution
network
No distribution
network
Has distribution
network
No distribution
network
Has distribution
network
No distribution
network
Has distribution
network
Has distribution
network
No distribution
network
Has distribution
network
Has distribution
network
No distribution
network
Has distribution
network
No distribution
network
Has distribution network
The orange light flashes
slowly until it goes out
The blue light blinks
slowly until it goes out
lights out
The orange indicator
blinks slowly
The blue light blinks
slowly
Orange breathing
lamp
Blue breathing lamp
lights out
lights out
lights out
lights out
lights out
lights out
lights out
lights out
lights out
lights out
lights out
Orange light on
Blue light on
The orange indicator blinks
slowly until steady on
The blue indicator blinks
slowly until steady on
electricity＞20%
electricity
＜20% to 15%
electricity＞20%
electricity
＜20% to 15%
Blue light on
Orange light on
The red light
is flashing
lights out
lights out
lights out
lights out
lights out
lights out
lights out
lights out
Orange light on
Orange light on
Blue light on
Blue light on
The red light is flashing
The orange indicator
blinks slowly
The blue light blinks
slowly

7
Spot Cleaning
Note:
Do not move the robot casually and frequently while it is cleaning. After moving, please put
the robot near the original position and then re-start it, and the robot will try to reposition
itself. If positioning is successful, the robot will follow the planned path and continue to work.
If the positioning failed, the robot will abort all previous mission, and then scan the room map
and start a new cleaning. When it completes the cleaning it may not find the charging station.
Automatic Total Cleaning
You can use Mobile APP or the button on the robot to enter this mode.
The machine will automatically scan the room and generate a map, and divide the map
into several zones. In each zone, robot will start edge cleaning firstly and then would be
planning to clean the whole area in a zig-zag path. The machine will complete the cleaning
in each partition one by one, orderly and efficiently, full coverage and without omission.
After completing the whole cleaning, the machine will automatically return to the charging
station.
You can use the mobile APP to enter this mode.
The robot will take the point of its placement as the center, start an auto cleaning in a
square area of 1.5m*1.5m. It will clean along the edge firstly, after the edge path is closed
the robot will start a zig-zag cleaning in this area for two times with the 3rd gear suction,
and finally complete a # shape path. After completion of the cleaning, the machine will
automatically return to the charging station.
Completed Area Completed Area
Area being cleaned Area to be cleaned
Cleaning Mode

1.5m
1.5m
User-defined Area Cleaning
You can use Mobile APP to set the size and
location of an area where you want to clean
and custom region: region merge, region
split, region name, region customization (set
suction and water volume of the region), and
region cleaning sequence .You can set one or
more areas. The robot will clean these areas
according to your set.
Local Cleaning
You can use mobile APP or remote controller
or long press the button on the robot for 3s to
enter this mode. The robot will take the point
of its placement as the center and start an auto
cleaning in a square area of 1.5m*1.5m. It will
clean along the edge firstly, after the edge path
is closed robot will start a zig-zag cleaning in
this area for two times, and finally complete a #
shape path. After completion of the cleaning,
the machine will automatically return to the
charging station.
1.5m
1.5m
Electoral District Cleaning
· You can use the mobile APP setting to select the divided area and perform cleaning, which
can support multiple selection.
Before using this function, you must complete a planned cleaning task, and clean the map ·
area according to different colors.
After the cleaning starts, the host may enter outside the selected area. Please pay attention·
to clear the ground obstacles around the selected area. This area does not provide safe
isolation.
8
Cleaning Mode

Clean Exclusion Area / Virtual Wall / Floor Area
Use the mobile phone APP to set up cleaning forbidden area / virtual wall / mopping forbidden
area. After the setting, the sweeping robot will not enter the forbidden area and the virtual wall
isolation area during cleaning and mopping. And the set mopping forbidden area will only enter
the sweeping mode after the installation of the mop bracket.
Note:
The machine may enter the restricted area due to wrong positioning, abnormal sensors and ·
other reasons. The permanent restricted area fail due to large changes in the location of
charging seat and furniture, so don’t try in the equipment work, moving or obvious
changes in the home environment may lead to the failure of the map and the loss of the
virtual wall / restricted area.
Use this function to open the map and edit the saved map in the APP to facilitate the next ·
cleaning.
This function is only used to divide sweeping areas and is prohibited to block hazardous areas.·
Schedule Cleaning
· You can schedule a cleaning task via mobile APP or remote control.
The robot will start a total cleaning automatically at the appointed time and return to the ·
charging station after finishing the task.
Mobile APP also support suction setting, water amount setting, cleaning area setting, cycle ·
timing setting, and cleaning times for a schedule cleaning task.
Do not Disturb Mode
During the silent time period, the sweeper will turn off the voice, close the breakpoint needs
to sweep, and you can use the mobile phone APP to turn on or off the silent mode.
Carpet Cleaning Preferences
· Carpet supercharged switch
· Adaptive: When adjusting the carpet, automatically adjust the suction and water outlet.
· Avoid: When the carpet is recognised, it will not clean the carpet area.
· Ignore: While identifying the carpet, ignore the carpet area, clean the carpet and then wet
the carpet.
Note: Do not move the equipment arbitrarily and frequently at work.
9
Cleaning Mode


Installation Steps
10
2. If the product is used in suspended environments, make sure to use a strong physical barrier
to prevent personal or property damage caused by an accidental fall of the host machine.
1. Please clear the scattered wire and debris on the ground before starting, and remove the
easy, fragile, valuable and potentially dangerous items. Avoid personal or property damage
caused by winding, getting stuck, dragging or falling down by the main engine.
Special Tips

1. Connect the power cord, and then put the excess wire into the wire box.
2. Place the charging stand against a wall on a flat floor, and then connect
to power.
Note:
• Make sure there is a space of more than
0.5 meters on both sides and more than
1.5 meters on the front.
• While installing, try to keep the power cord
in the air; if it is close to the ground, it may
be dragged by the host, causing the charging
stand to lose power.
•The charging indicator light is always on
when the power is on.
1.6ft/0.5m
5ft/1.5m
1.6ft/0.5m

Installation Steps
3. Please keep the charging station out of direct sunlight and don't move
it around unnecessarily.
4. Installation of the Side Brush
Make sure that the left side brush and the right
side brush correspond to L and R on the bottom
casing, press L and R side brushes after installation,
and tighten the fixing with the screws.
Note:
- Direct sunlight will interfere with recharging signal and consequently the robot may be
unable to return to the charging station.
11

5. Starting up or Charging
- Long press the button for 3s to start up the robot.
0 to 2cm
Note:
If there is insufficient power, set the host on the charging stand and the device will turn on
automatically, because the device can only work correctly when the power is at least 20%.
(as the picture shows).
The front end of the machine is facing the charging stand, so that the charging contacts
on the main unit are in contact with the charging shrapnel and the distance between the
front end of the machine and the charging stand is about 0 to 2cm.
12

Installation Steps

Mopping Components
1. Install the rag: Smoothly stick the wiping cloth to the bottom of the
mopping bracket.
2. Fill in the water tank: Remove the cap from the water tank's cover and fill it
with water. Fasten the cap again on the water tank cover.
Press the button in the middle of the water
tank and push it horizontally along the rear
part of the host machine. The water tank is
installed in place when you can hear a "click"
sound.
3. Install the water tank: Put the dust box into the water tank, and put
the hand flat.
Note: Please remove the dust box from the
2-in-1 water tank before filling it with water to
prevent water falling into the dust box. Lift the
handle of the dust box and take the dust box
out of the 2-in-1 water tank. Then fill the water
tank with water and fasten the lid.
Note: Please wash and clean the wiping cloth after
each use and keep the cloth clean to ensure the
cleaning effect.
Push the mopping bracket, horizontally
along the rear part of the host machine.
The mopping bracket is installed in a place
when you can hear a "click" sound.
13

When the host completes the work, press and hold
the buttons on both sides in the middle of the mop
bracket. Remove the mop bracket backward, and
clean the cloth (Do not move or flip the host during
work).
1) When the water tank is not in use, please do not use it.
2) When the water tank is being filled or left unused, please remove it for safety reasons.
3) Please do not mop the carpet. The robot can be prevented from entering the carpet area
by setting restricted area through APP.
4) The mopping bracket should be installed/used after the floor has been swept three times
for a better mopping effect.
5) If you need to add water or clean the wiping cloth while the robot is working, please pause
it first, then follow the preceding instructions to prevent losing the map and failing to
position it.
6) This robot's mopping function is designed for wiping and is suitable for deep cleaning. It is
unable to adequately remove stubborn stains and replace the workforce.
After removing the mopping bracket, press
the button in the middle of the water
tank and pull out the 2-in-1 water tank
horizontally along the rear part of the
host machine. Remove the dust box and
clean up the garbage, wash and clean its
HEPA filters. Pour out the residual water
in the water tank. (Do not turn over the
host machine during removal)
4. Remove the water tank:
5. Instructions for using water tank:
14
Mopping Components

Instructions for Use
15
On/Off button
Start/Pause cleaning
Note:
- The robot vacuum cleaner cannot be used to remove liquids.
- If the battery level is less than 15%, the robot cannot work, then please charge it.
- The machine will return to the charging base automatically if the battery level is less than 15% in
use and will be powered off and start cleaning automatically after the battery level reaches 80%.
- Please clear various wires (including power line of charging station) on the ground before use so
as to avoid outage and damage of the objects or wires when wires are dragged by the robot.
Dormancy
After more than 10 minutes without operation, the sweeping robot will automatically enter
the dormant state, when the cleaning indicator light goes off. Press the cleaning button to
wake up the robot.
· The robot will not enter dormancy while charging on the charging seat.
· The sweeping robot automatically shuts down when the dormant time is less than 5%.
After the robot turned on, short press the button on the host machine or use mobile APP to
start/pause cleaning. (Press any key in APP to pause cleaning)
1. Long press the button for 3s until the indicator lights is steady on, the robot voice prompt
"Power On". Robot is turned on successfully.
2. While the machine is in standby state, long press the button for 3s until the indicator
light turn off, robot voice prompt " Power off" .
Robot cannot be shut down when it is in charging.Note:
Charging
Automatic Recharge:
The robot will return to the charging station automatically after completing cleaning.
Manual Mode:
1. Short press the button on the robot to start recharging.
2. Press the home key on APP to start recharging.
Note:
- Orange and blue indicator light is under breathing status while charging, Indicator light will
be steady on when charging is full.
- If the robot fails to locate the charging station, it will return to the place around original
position automatically. Please put the robot back to the charging station manually.

Fault Condition
When an abnormality occurs in the operation of the sweeping robot, the cleaning key
indicator light flashes slowly and gives voice prompts. See "Troubleshooting" for the solution.
· No operation for 10 minutes, and the sweeping robot sleeps automatically.
· The sweeping machine is charged on the charging seat, and will end the cleaning task.
Resetting WiFi
When the router changes the configuration, forgets the password or other reasons for the
sweeping robot, please hold the cleaning and recharge keys at the same time until hear the
voice prompt "Reset WiFi to enter the distribution network", release the button, and wait for
the button indicator orange slow flash, indicating that the sweeping robot has entered the
distribution network mode.
·After the robot is waiting for more than 1 hour, the WiFi function will be automatically turned
off. If you want to connect again, please reset WiFi before operation.
Suction Adjustment
You can adjust the suction power to quiet level, standard level, powerful level, super level by
mobile APP or remote control (standard level by default).
Water Regulation (only for 2-in-1 E-water tank)
You can regulate the water flow to lower level, middle level, high level or shut off the water
by mobile APP or remote control ( middle level by default).
Silent Mode
You can open the silent mode via mobile APP, the robot will turn off its voice prompt.
16
Instructions for Use

Step 1: Download the App and Register Your Account.
Search for the NGTeco Home App in Apple App Store or Google
Play Store and download the App to your mobile phone.
Open the NGTeco Home App and log in with your account. If you
do not have an account, create an account with your phone number
or Email ID.
Step 2: Adding Equipment.
After entering the firmware upgrade function through the mobile phone APP
and detecting the new firmware, follow the prompts to guide the upgrade.
Firmware upgrade requires power ≥50%. It is recommended to place the
device on the charging stand to upgrade.
Firmware Upgrade
Reset the Wifi
When the router's configuration, password or other reasons cause the
phone to fail to connect to the machine, please do the same:
Press And for 3 seconds, until hearing ”WiFi resetting” and WiFi
indicator turns white and flashes quickly, indicating that the reset
is successful.
Connecting to NGTeco Home App
17
Before initiating the connection, ensure that the unit is in standby mode. Press both
the Home button and On button simultaneously for more than 3 seconds until the
robot starts flashing and voice prompts “WiFi lost, please follow the App instruction
for re-connection”. Ensure your phone is connected to the same WiFi network you
wish to connect your robot to.
Open app and press “+” to add device, or use the add device button.

Routing Maintenance
Rollerbrush
Device
R （Bｒｕｓｈ）
L（Bｒｕｓｈ）
18
Rolling Brush (Clean it regularly)
1. Turn over the host machine and press the
buckle on the main brush cover to take out
the roller brush.
2. Use the configured cleaning tool to clean
the dust outside the roller brush and inside
the roller brush cavity, and then remove the
entanglements on the roller brush.
3. Re-assemble the roller brush, and press the
main brush cover tightly to fix the buckle.
Buckle
1. Flip the machine, remove the screws and then
remove the edge brush.
2. Clean up the wound hair and dirt and pack
it back.
3. Correspond the left brush (L) and right brush
(R) to the letters L and R on the bottom shell,
and tighten the loading tool down.
Side Brush (Clean it regularly)
Note: Please replace the side brush every 3 to 6
months so as to ensure the good cleaning effect.
2-in-1 Electric-controlled Water Tank (Clean it every time)
1. Remove the rag and drain the water from
the tank.
2. Clean the dishcloth, dry the water tank and
dishcloth, and wait for next use.
Primary Filter
Foma Filter
HEPA
Dust Box
Water Tank
Mopping Bracket
Wiping Cloth