Nivona CafeRomatica 960 User manual

5 6 7 8910
CafeRomatica
GB User manual

2 Introduction2
WELCOME TO THE
NIVONA FAMILY!
We are delighted at the confidence you have shown in us by choos-
ing a quality product from NIVONA.
We would like to express our sincere THANKS.
To ensure maximum enjoyment of your NIVONA machine, please
read through this document carefully and pay attention to the safety
instructions before using the machine for the first time.
Please keep this document in a safe place. Then you can use it as a
reference or pass it on to any subsequent owner.
We hope you enjoy your NIVONA product and, with it, a good, flavour-
ful cup of coffee.
Best wishes to you from the NIVONA team!
NOTE
This symbol draws your attention to special infor-
mation.
CAUTION
This symbol draws your attention to possible
dangers.
SYMBOLS USED
The following symbols are used in these instructions:
TIP
This symbol indicates helpful advice on how to use
the machine.

Table of contents 3
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TABLE OF CONTENTS
1. SAFETY INFORMATION ................................................ 4
1.1. Correct use ..................................................................................... 4
1.2. General instructions for the user..................................... 4
1.3. Limits to the range of users................................................ 5
2. CONTROL ELEMENTS................................................... 6
3. OPERATION OF THE MACHINE ................................... 7
3.1. Function switches....................................................................... 7
3.2. Operation with the rotary dial............................................ 7
3.3. Functions of the buttons........................................................ 8
4. INITIAL STARTUP........................................................... 8
4.1. Preparation ..................................................................................... 8
4.2. Initial Start menu....................................................................... 9
5. MENU NAVIGATION...................................................... 11
6. PREPARE SPECIALITY COFFEES ............................... 11
6.1. Draw speciality coffee............................................................ 11
6.2. Recipe menu .............................................................................. 12
6.3. 2-cup function........................................................................... 13
6.4. Cappuccino-Connaisseur.................................................. 13
6.5. Flavour profiles......................................................................... 13
6.6. AROMA PRE-select ................................................................13
6.7. My Coffee (for individual speciality coffees)........................ 13
6.8. Prepare ground coffee......................................................... 14
7. BASIC SETTINGS......................................................... 15
7.1. General settings....................................................................... 15
7.2. Set grind fineness................................................................... 16
7.3. Aroma Balance System...................................................... 16
7.4. NIVONA App .............................................................................. 17
7.5. Flying Picture ............................................................................. 17
8. CLEANING & MAINTENANCE .................................... 18
8.1. Rinse frother ............................................................................... 18
8.2. Clean frother............................................................................... 19
8.3. Rinse system ............................................................................. 20
8.4. Clean system ............................................................................ 20
8.5. Descale system.......................................................................... 21
8.6. Remove & clean brewing unit........................................ 22
8.7. Clean regularly by hand..................................................... 22
8.8. Disassemble and clean frother..................................... 23
8.9. Change filter............................................................................... 24
8.10. Status of Maintenance......................................................... 24
9. SOLVING PROBLEMS YOURSELF ............................ 25
10. ACCESSORIES & COFFEE ASSORTMENT ............. 28
11. CUSTOMER SERVICE & WARRANTY ....................... 28
12. PACKAGING & DISPOSAL ......................................... 28
13. TECHNICAL DATA....................................................... 29

4 Safety instructions 1.
1. SAFETY INSTRUCTIONS
1.1. Correct use
The machine may only be used for its designated
purpose (use only in private households) and is not
intended for commercial use, which would void the
warranty (see accompanying warranty terms).
1.2. General instructions for the user
Set the machine on a dry, level and stable surface, and
use it only indoors. Never place this machine on a hot
surface, near other appliances which become very hot
when in use (e.g. stove, deep fryer), or near open flames.
The machine must not be used in cupboards or other
closed pieces of furniture.
The mains supply voltage must always match the
working voltage of the machine. Please refer to the
type plate on the machine.
The machine must not be used at altitudes over
2000 m above sea level.
Do not operate the machine if the mains supply cable
or the casing is damaged. Never let the mains supply
cable touch hot parts.
If the mains supply cable of the machine is damaged,
it must be replaced by the manufacturer, its customer
service representative, or a similarly qualified techni-
cian to avoid hazards.
Never immerse the machine in water.
Always keep the mains supply plug dry and keep it
away from moisture
Do not pull on the mains supply cable to disconnect
the plug from the mains socket.
CAUTION
Repairs to electrical appliances must be carried out
only by specialised technicians! Improper repairs can
expose the user to considerable dangers! If the ma-
chine is used other than for its intended purpose or is
operated or maintained improperly, we cannot accept
liability for any resulting damage!
CAUTION
Actuating the on/off switch during the brewing pro-
cess can damage the machine! Switch the machine
off only when it is idle!
CAUTION
Danger of burns! Hot water might spray out of the
outlet at first when steam or hot water is drawn. Touch
the outlet only when cold.

5Safety instructions
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If a fault occurs, disconnect the mains plug immedi-
ately (never by pulling on the mains supply cable or
the machine itself).
Before carrying out maintenance or cleaning, check
that the machine is switched off and that the mains
plug is disconnected.
No liability for damage is accepted in case of incor-
rect operation, improper use, or incorrect repairs. The
warranty is void in these cases.
Always follow the instructions for cleaning and desca-
ling! Failure to comply voids the warranty.
Never clean the machine or individual parts in the
dishwasher. Failure to comply voids the warranty.
Do not leave the machine switched on unnecessarily.
If you will be away for several days, always unplug the
mains cable.
Please use the integrated coffee grinder only to grind
roasted and untreated coffee beans, not for other
food items! Always make sure that there are no
foreign objects mixed in with the coffee beans, which
voids the warranty.
If repair of the machine is required (including replace-
ment of the mains cable!), please first contact the
NIVONA service telephone or the dealer from which
the machine was purchased, and, after consultation
with us and observing the section “How to make your
machine ready for shipment” in Chapter 11 of this doc-
ument, send it to NIVONA Central Customer Service,
Südwestpark 49, D-90449 Nurember, Germany.
1.3. Limits to the rane of users
This machine can be used by children 8 and older and
by persons with physical, sensory, or mental impair-
ments or who are lacking in experience and knowl-
edge, provided they are acting under supervision or
have been instructed on how to use the machine safely
and are aware of the possible dangers. Children must
not play with the machine. Cleaning and maintenance
of this machine must not be carried out by children
unless they are age 8 or over and are acting under
supervision. The machine and its connection line must
be kept away from children younger than 8.

Control elements6 2.
CLARIS fresh water filter
User manual
Warranty terms
Measuring spoon
2 cleaning tablets
Test strips
(for measuring water hardness)
Connection tube for milk
WELCOME PACK
(included with machine)
2. CONTROL ELEMENTS
Frother
Type plate
(remove drip pan)
Coffee grounds container
(inside)
Cover plate
Frother
Connection for milk tube
(in the drip pan)
Drip pan
Drip grid
Cover for coffee bean holder
Water tank cover
Water tank
On/off switch
Ground coffee shaft
Coffee bean holder
Display
Rotary
Height-adjustable
outlet with
cover plate
(frother behind)
Rear rollers (in back)
Cable compartment (in back)
Cup storage area
Service door with handle
(brewing unit behind)
Connection for milk tube
(in height-adjustable outlet)
Milk container

3. Operation of the machine 7
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Pressing
Touching
Turning
3. OPERATION OF THE MACHINE
3.1. Function switches
The NIVONA machine can be operated using the rotary dial and the touchscreen.
3.2. Operation with the rotary dial | Touchscreen
Turning the rotary dial
To select / navigate between and within the main menus BEVERAGES (speciality coffees),
SETTINGS and MAINTENANCE and to change the setting options in the submenus and
recipe menu.
Short press | Short touch
To start / confirm the currently marked / selected function and to switch between the three main
menus BEVERAGES (speciality coffees), SETTINGS and MAINTENANCE.
In the recipe menu, the first short press / touch selects the setting parameters.
The parameter can be changed by turning the rotary dial or by another short touch on the
parameter.Another short press confirms the change.
A parameter changed by a short touch does not have to be confirmed.
The quantity of beverages can only be changed by turning the rotary dial.
A short press when the beverage is drawn cancels the procedure. If the draw is cancelled while the
parameters are still optically marked, the rotary dial must be pressed 2x.
Long press | Long touch
In the BEVERAGES (speciality coffees) menu, a long press / touch switches to the recipe menu to
change the settings here.
Rotary dial
navigate / select /
change / confirm
by turning and pressing
Touchscreen
navigate / select /
change / confirm
by touching

8 Initial startup
4.
3.3. Functions of the buttons
The switches can be selected either by touching (directly) or with the rotary dial (by turn-
ing and pressing). To change a setting option in the BEVERAGES (speciality coffees) and
SETTINGS menus, turn the rotary dial.
START start CANCEL cancel
SAVE save DELETE delete My Coffee recipe
NEXT confirm | to next step EDIT NAME change the name of a
My Coffee recipe
one step back The currently selected symbol /
function is optically marked
Even durin a coffee draw that has already started, various parameters can be changed by
turning the dial as long as they are optically marked.
A beverage draw can be cancelled with CANCEL. If the draw is cancelled with the rotary dial
while the parameters are still optically marked, it must be pressed 2x.
4. INITIAL STARTUP
4.1. Preparation
Remove the machine and other supplied parts from the packaging.
Place the machine on a level, dry work surface (ventilation slots must not be covered).

Initial startup 9
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CAUTION
Insert the filter straiht and do not over-
turn!
Screw filter
into the
water tank
NOTE
Details on Operation of the Machine are
contained in Chapter 3, starting at page 7.
i
Milk tube – connect-
ed to drip pan
Connect the mains supply cable to a power socket which has been correctly installed
(any unnecessary length of cable remains inside the cable compartment)
Connect milk tube to the height-adjustable outlet and drip pan
Switch on machine
When the machine is switched on after the initial startup, it first heats up. If the automatic
switch-on rinse is activated, the display shows SYSTEM RINSES and the rinse procedure
starts automatically. If the automatic switch-on rinse is deactivated, the display shows Please
rinse system and the rinse procedure must be started manually by confirming.
4.2. Initial Start menu
The instructions on the display lead you through the Initial Start menu conveniently and
step-by-step.
Set language
Select the language with the rotary dial and confirm
Set filter
Select filter setting with the rotary dial
Operation without filter
(factory setting)
Set the menu to No and confirm
with the rotary dial
When using the machine without
a filter, the water hardness must be
entered in the next step.
Operation with filter
Set the menu to Yes
Using the mounting aid at the end of the
measuring spoon, screw the filter into the
water tank and confirm using the rotary dial.
NOTE
If used with a filter, the machine does not need to
be descaled as often.

10 Initial startup
Fill coffee
beans
SYSTEM
FILLS/RINSES
FILTER
RINSES
Fill water tank
NOTE
At initial startup, the grind
chamber is still empty. After the
first grinding, it is possible that
Please fill coffee beans is dis-
played and the machine does
not make coffee.
Press the rotary dial again
for an additional draw; the pro-
cess is then repeated
Test strips Deree of
hardness Display
≤
1 red point 1 - 7° Water hardness 1
2 red points 8 - 14° Water hardness 2
3 red points 15 -21° Water hardness 3
(factory setting)
≥4 red points > 21° Water hardness 4
Set water hardness*
Immerse supplied test strip briefly in water, shake it off and read the test result after
about 1 minute
In the menu, use the rotary dial to select the water hardness read from the test strip
and confirm
Fill water tank (> 0.5l)
Remove the water tank, fill water tank with fresh, cold water without carbonation
(no mineral water), reinsert the tank, and confirm using the rotary dial
Do not fill with any carbonated liquids or any other liquids, or the warranty is void!
Fill coffee bean holder
Fill the coffee bean holder with untreated, roasted coffee beans without foreign objects
or dirt and without sugar, then close the flavour protection cover well and confirm using
the rotary dial
Fill / rinse system, rinse filter
Place a large container (> 0.5 l) under the outlet and confirm with the rotary dial
Wait until no more water comes out of the outlet, then empty the container
Operating note
At the end of the initial startup, a note appears for the beverage draw.
Confirm note as well as the next instruction with the rotary dial / by touching
All settings that were determined during initial startup can be changed at any time in the
SETTINGS menu.
* For operation without filter

11Menu navigation
Prepare speciality coffees
6.5.
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BEVERAGES
(speciality
coffees)
SETTINGS MAINTE-
NANCE
BEVERAGES
(speciality
coffees)
Connect milk source
Connect tube
to the outlet ...
…and put in
drip plate
5. MENU NAVIGATION
In the NIVONA machine, you can select the main menus SETTINGS, BEVERAGES (speciality
coffees), and MAINTENANCE. All available functions of the machine can be carried out within
these main menus.
Detailed information on navigation within and between the main menus is found in Chapter
3 starting at page 7.
6. PREPARE SPECIALITY COFFEES
6.1. Draw speciality coffee
Select the desired speciality coffee in the BEVERAGES (speciality coffees) menu
For speciality coffees with milk, connect the milk-filled container (milk container, milk
refrigerator, Tetra Pack, or similar) to the lower end of the milk tube. The upper end
remains in the outlet
A short press / touch on the desired speciality coffee begins the beverage draw
After completion of the draw of a speciality coffee with milk, the display shows the
message / instruction to rinse the frother. The frother should then be rinsed as soon
as possible, but at the latest before switching off the machine. To do this, reconnect the
tube to the drip pan, and select and confirm the message / instruction on the display.
Follow the instructions in the display up to the end of the program.

12 Prepare speciality coffees
Recipe menu
6.2. Recipe menu
The recipe menu is a submenu in the individual speciality coffees. Here, the factory recipe
settings can be changed individually and stored permanently.
A long press / touch on the symbol of a speciality coffee leads to the recipe menu of
the beverage
Adjustable parameters in the recipe menu:
Bean strenth Flavour profiles
(dynamic,
constant, intense)
Quantity
(coffee / milk foam /
water / milk, depending
on the speciality coffee)
Temperature 1- or 2-cup-
function
A short press / touch on the (activated) SAVE switch saves the beverage recipe with
the changed parameters.
A short press / touch on the (activated) START switch begins the beverage draw with
the changed parameters.

13Prepare speciality coffees
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1st milk
1 Cup 2 Cups
dynamic constant intense
1st coffee
6.3. 2-cup function*
To fill two cups directly next to each other from the same beverage draw, a second cup must
be placed under the outlet and then either
Press the rotary dial briefly twice in succession to start beverage preparation (for the
current draw) or
Change the cup symbol in the recipe menu of the speciality coffee
6.4. Cappuccino-Connaisseur
By changing the sequence in the sequence symbol, cappuccino / caffè latte enthusiasts can
specify in the recipe menu whether the milk or the coffee goes into the cup first.
6.5. Flavour profiles
Changing the flavour profile (dynamic | constant | intense) in the recipe menu changes the
brewing process and extraction from the beans and thus the taste of the coffee (see also
Chapter 7.3. Aroma Balance System on page 16).
6.6. AROMA PRE-select
With the NIVONA App, all coffee recipes that have been perfectly matched to the respective
NIVONA coffee type can be transferred to the NIVONA machine via an activated Bluetooth
connection (see chapter 7.4.).
Start AROMA PRE-select in the NIVONA App and select the NIVONA coffee type used.
* not for CAFFÈ AMERICANO, HOT WATER, MY COFFEE, ground coffee
AROMA PRE-select
AROMA
PRE-select
TIP
The NIVONA coffee types
are available from our authorised
NIVONA retailers.

14 Prepare speciality coffees
NOTE
If you accidentally open the ground coffee
shaft – or have not started a beverage draw
after adding ground coffee – the machine
is automatically rinsed about one minute
after the cover is closed again and is then
ready for use again.
CAUTION
The ground coffee shaft is not a storage
container. Therefore, never add more than
one portion to the shaft and use only fresh
or vacuum-packed ground coffee from
coffee beans.
Water-soluble instant coffee must not be
used!
6.7. My Coffee (for individual speciality coffees)
Up to 9 different beverages can be individually set, named and stored with the NIVONA
machine.
To do this, in the BEVERAGES (speciality coffees) menu select the menu option
MY COFFEE
Select a memory location with a long press / touch
Select a base recipe (speciality coffee), assign a name (if necessary, delete the MY
COFFEE presetting and save the name with OK), set the recipe individually and save it
A stored My Coffee recipe can be changed or edited with a long press of the rotary dial
on the corresponding symbol and also removed through confirmation of deletion
6.8. Prepare round coffee
Open the cover of the ground coffee shaft (underneath the cover on the upper right of
the machine)
The display shows Fill Coffee powder and Close powder shaft
Add a level measuring spoon of ground coffee
Close cover and flap
The display shows when the ground coffee is ready
Place a cup in the middle below the coffee outlet
Select the beverage
Start preparation
Fill Coffee
powder
Close powder
shaft
My Coffee

15
7. Basic settings
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SETTINGS
7. BASIC SETTINGS
7.1. General settins
All of the following parameters can be changed, edited or checked in the SETTINGS menu using the rotary dial.
Live Prorammin
– Change and save the recipe
setting while a beverage is
being drawn
(choose a speciality coffee and follow
the instructions on the display)
Times
– Activate / deactivate automatic
switch-on time
(setting of the current time as well as
the switch-on time)
– Activate / deactivate automatic
switch-off time
– Set time of day*
(Only appears if the switch-on time is
activated in the menu Activate / deac-
tivate automatic switch-on time)
Comfort Settins
– Set water tank lighting
– Activate / deactivate energy-saving
(ECO) mode**
– Set display brightness
– Activate / deactivate
automatic display lock
– Activate / deactivate automatic
switch-on rinse
– Activate / deactivate automatic
switch-off rinse
Filter
– Set operation with / without
filter
Water hardness
– Set the water hardness
(Only displayed during
operation without filter)
Lanuae
– Set the language
Statistics
– Displays the draws per speci-
ality coffee and the performed
maintenance functions since
initial startup
Factory settin
– Recipes, settings and
Bluetooth can be reset
to the factory settings here
Bluetooth
– Connection to smartphone /
tablet and control of the
machine with the NIVONA App
* After disconnection from the power network, the time of the day must be reset
** If the rotary dial has not been actuated for a longer period of time, the machine switches automatically into the ECO mode.
A screen saver appears on the display. Actuate the rotary dial to leave the ECO mode.

16 Basic settings
CAUTION
The rind fineness may only be set when
the rinder is runnin!
The grinder can be adjusted to adapt to the
roast of the coffee beans. We recommend
always leaving the grinder at a medium
setting.
NOTE
When changing the grind fineness,
we recommend:
– a finer setting for light roasts
(regulator further to the left),
– a coarser setting for dark roasts
(regulator further to the right).
Open/close
service door
Set grind fineness
7.2. Set rind fineness
To change the grind fineness, please:
Open the service door on the right side of the housing (gently pull the unlocking device
inside the handle upward, then carefully remove the service door from the housing)
Place cup under the height-adjustable outlet
Set rotary dial in the BEVERAGES (speciality coffees) menu to Espresso, then press
the rotary dial.
While the grinder grinds, change the grind fineness by moving the regulator (above
right) (left = finer, right = coarser)
Close service door again (guide pins on the bottom of the service door into the recesses,
then press the service door until it locks in place)
7.3. Aroma Balance System
The NIVONA machine is equipped with the Aroma Balance System, which brings out the
best of the bean for every taste. The three flavour profiles dynamic, constant and intense
create a different taste with the same bean, same coffee strength, and same water amount.
dynamic constant intense

17Cleaning & maintenance
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Bluetooth
7.4. NIVONA App
The NIVONA machine can be controlled and operated through the NIVONA App as it is
equipped with a Bluetooth interface.
Download the NIVONA App from the Google Play Store (Android) or from the Apple
App Store (iOS) onto your mobile device
In the SETTINGS menu, select the Bluetooth menu option and activate Bluetooth
with Connect on the NIVONA machine
Activate Bluetooth on your mobile device and from there connect to the NIVONA
machine through the NIVONA App
Now the NIVONA machine can be operated / controlled through the app.
7.5 Flyin Picture
A personalised display lock can be startup as a setting on the NIVONA machine using the
NIVONA App. An activated Bluetooth connection can be used to transfer a picture from the
mobile end device (smartphone, tablet) to the NIVONA machine’s display (Flying Picture)
which is then displayed as a personal display lock (see also Chapter 7.4). Flying Picture
INSIDE

18 Cleaning & maintenance 8.
8. CLEANING & MAINTENANCE
All cleaning and maintenance programs can generally be selected and started in the MAIN
TENANCE menu. If a message / instruction for a cleaning / maintenance activity appears
on the display, this program can also be started directly through the message / instruction.
Select and confirm the instruction with the rotary dial or
Select MAINTENANCE menu.
Select the cleaning or maintenance program and start it with the rotary dial / by touching
The machine starts the corresponding cleaning or maintenance process and displays
instructions for additional actions.
Follow the instructions in the display up to the end of the program and confirm each
time with the rotary dial / by touching
8.1. Rinse frother
After you make speciality coffees with milk, the display instructs you to rinse the frother.
This should be done as soon as possible, but at the latest before switching off the machine.
Proceed as follows:
Select and confirm the instruction with the rotary dial or
In the MAINTENANCE menu, select the menu option Rinse frother
MAINTE
-
NANCE
CAUTION
The runnin proram must not be inter-
rupted!
Rinse frother

19Cleaning & maintenance
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8.2. Clean frother
Select and confirm the message / instruction with the rotary dial / by touching or
In the MAINTENANCE menu, select the menu option Clean frother
Put some detergent (recommendation: NIVONA CreamClean milk system cleaner) and
water in a container (at least 0.3 l)
Please observe the instructions of the detergent manufacturer for the mix ratio
Follow the instructions in the display up to the end of the program and confirm each
time with the rotary dial / by touching
The machine then heats up and is ready for operation again.
Clean frother
NOTE
A message / instruction
is shown on the display
when the frother has to
be cleaned.
CAUTION
The runnin proram must not be inter-
rupted!
Connect the supplied tube with one end to the height-adjustable outlet and put the
other end in the drip pan, and confirm with the rotary dial
Place a sufficiently large container (≥0.5 l) under the height-adjustable outlet and
confirm with the rotary dial / by touching
The machine starts the rinse process. As soon as the rinse cycle is ended, the machine heats
up and is then ready for operation again. Connect tube
to the outlet ...
…and put in
drip plate

20 Cleaning & maintenance
NOTE
A message / instruction is shown on the display when the machine has to be cleaned. Beverages
can still be drawn. But we recommend carrying out the cleaning program as soon as possible to
avoid endangering the warranty.
We recommend also cleaning the brewing unit BEFORE the system cleaning (see also Chapter
Remove & clean brewin unit on page 22).
CAUTION
The runnin proram must not be inter-
rupted!
Please do not insert a cleaning tablet into
the round opening of the brewing unit until
the machine instructs you to do this.
Clean system
8.3. Rinse system
The system should be rinsed from time to time.
In the MAINTENANCE menu, select the menu option Rinse system. The display shows
SYSTEM RINSES
As soon as the rinse cycle is ended, the machine heats up and is then ready for operation
again.
8.4. Clean system
Put a sufficiently large container (≥0.5 l) under the height-adjustable outlet
Select and confirm the instruction with the rotary dial or
In the MAINTENANCE menu, select the menu option Clean system
Follow the instructions in the display up to the end of the program and confirm each
time with the rotary dial / by touching
The machine then heats up and is ready for operation again.
Rinse system
CAUTION
The runnin proram must not be inter-
rupted!