Novatel Merlin C201 User manual

User’s Guide
PCS Connection CardTM
by Novatel Wireless
MerlinTM C201

Table of Contents
Welcome to Sprint. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Introduction to this User’s Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
1. Getting Started With Your PCS Connection CardTM . . . . . . . . . . . . . . . 5
Your PCS Connection Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
PCS Connection Card Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Getting Started. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Care and Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Managing Your PCS Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Installing the Wireless Connection Manager Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Inserting and Removing Your PCS Connection Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Activating Your PCS Connection Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
2. The Wireless Connection Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Wireless Connection Manager Main Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Controlling the Wireless Connection Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Connecting to the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Controlling Compression . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Disconnecting From the Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Quitting the Wireless Connection Manager Application. . . . . . . . . . . . . . . . . . . . . . . . . 21
Showing and Hiding the Wireless Connection Manager. . . . . . . . . . . . . . . . . . . . . . . . . 22
Total Bytes Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Locking and Unlocking Your PCS Connection Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
System Tray Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Using the Web Messaging Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Viewing a Web Message. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Sending a Web Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Deleting a Web Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Using the Optimized RAS Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Installing the PCS Software Modem. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Adding a New Dial-up Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Editing a Dial-up Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Deleting a Dial-up Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
PCS Connection Card Configuration Window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
PCS Connection Card Configuration Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Changing Your Roaming Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Changing Your Lock Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

PCS Connection Card Properties Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Detailed Status Report Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
About Wireless Connection Manager Window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Updating the Wireless Connection Manager Software . . . . . . . . . . . . . . . . . . . . . . . . . . 47
3. PCS VisionSM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Accessing the Web With Your PCS Connection Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Launching the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Your User Name. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Signing Up for Web Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Using Email. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Accessing Email Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Composing Email Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
PCS Business ConnectionSM Personal Edition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
PCS Vision FAQs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
4. Troubleshooting Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
PCS Connection Card FAQs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Troubleshooting Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
5. Product Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Technical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
6. Safety and Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Important Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Safety and Hazards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Regulatory Notices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
7. Terms and Conditions & Warranty Information . . . . . . . . . . . . . . . . . 65
Terms and Conditions of Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Manufacturer’s Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

1
Welcome to Sprint
nly Sprint built the largest all-digital, all-PCS nationwide network with
advanced multimedia services, reaching more than 230 million people
for clarity you can see and hear.
When it comes to mobile connectivity, the PCS Connection CardTM offers
more freedom than ever before. No wires, no cables, just access to your data
when you need it. The power of the Internet and company data is truly at
your fingertips.
This guide will familiarize you with our technology and your new
PCS Connection Card and the Wireless Connection Manager Software
through simple, easy-to-follow instructions. If you have already reviewed the
Getting Started Guide, which was packaged with your PCS Connection Card,
then you're ready to explore the advanced features outlined in this guide.
If you have not read your Getting Started Guide, go to Section One - Getting
Started With Your PCS Connection Card (page 5). This section provides all
the information you need to install the Wireless Connection Manager
Software, activate your PCS Connection Card and much more. It also
contains information on how to contact Sprint should you have questions
about service, want to purchase additional products or services, or just to
check your account balance.
Thank you for choosing Sprint.
O

2

3
Introduction to this User’s Guide
his User’s Guide introduces you to the PCS Connection Card and
Wireless Connection Manager Software through easy-to-follow
instructions.
We know your time is valuable and that is why we have designed this guide
to be used in a building block format or in stand-alone sections. You will get
the most out of your card and software if you read each section. However, if
you’d like to get right to a specific feature, simply go to that section.
Follow the instructions in that section and you'll be ready to use your card in
no time.
If you require additional information or help, visit www.sprintpcs.com or
call PCS Customer Service SolutionsSM at 1-888-211-4PCS (4727).
Tip: You can print out this guide to keep on hand or view it online. If you're
viewing it online, simply click on a topic in the Table of Contents or on any
page reference within a section to go directly to that topic.
T

4

Section 1
Getting Started With Your PCS Connection Card 5
Section 1
Getting Started With Your
PCS Connection CardTM
In This Section
䊳Your PCS Connection CardTM
䊳PCS Connection Card Components
䊳System Requirements
䊳Care and Maintenance of Your PCS Connection Card
䊳Installing the Wireless Connection Manager Software
䊳Inserting and Removing Your PCS Connection Card
䊳Activating Your PCS Connection Card
his section walks you through the basics of getting started
with your new PCS Connection Card, including installing the
Wireless Connection Manager Software and inserting and activating
your card.
T

Section 1
6 Getting Started With Your PCS Connection Card
Your PCS Connection Card
The PCS Connection Card utilizes CDMA technology enabling real-time
wireless access to email, the Internet or your company network. The card
runs on most current Windows-compatible laptop or desktop computers,
and it provides data transmission of up to 144 kilobytes per second (kbps).
The PCS Connection Card also runs on Pocket PC 2000 and Pocket PC
2002. Windows 98 (SR2/SE), 2000, ME or XP, as well as a type II PC card
(PCMCIA) slot are also required.
The Wireless Connection Manager Software allows you to monitor and
control the operations of your card and it also provides you with limited
diagnostic information for troubleshooting any difficulties you may
encounter.
PCS Connection Card Components
All PCS Connection Card packages include the following components:
䊳PCS Connection Card
䊳Storage case for your card
䊳Getting Started Guide
䊳CD-ROM containing the Wireless Connection Manager Software,
PCS Business ConnectionSM Web link and an electronic copy of the
User’s Guide
Getting Started
Before you can use your PCS Connection Card, you must first:
1. Install the Wireless Connection Manager Software, located on the
Installation CD, onto your computer.
Note: Before installing your new software, delete or uninstall any
previously existing modem or dialer software from your system.
Note: Do not insert the PCS Connection Card in the slot until prompted to
do so by the Setup program.
2. Insert the card into your computer’s PC card slot (Sprint label
facing up). Windows will detect the card and automatically install
the necessary card drivers.

Section 1
Getting Started With Your PCS Connection Card 7
3. Launch the Wireless Connection Manager Software application.
4. If your card has not previously been activated, the Activation Wizard
will automatically launch and guide you through the process.
System Requirements
The following items are required in order to properly run the
PCS Connection Card and accompanying software:
䊳Pentium 90 (or higher) processor
䊳Windows 98 (SR2), 2000, ME or XP
䊳32 MB RAM (for Windows 98 and ME), or
64 MB RAM (for Windows 2000 and XP)
䊳16 MB available hard drive space
䊳CD-ROM drive
䊳Type II PC card slot (PCMCIA)
Care and Maintenance
As with any electronic device, the PCS Connection Card should be
handled with care. Follow these guidelines when using or storing
your card:
䊳Avoid storing the card in places of extreme heat or cold.
䊳Do not immerse the card in water.
䊳Do not apply labels or decals to the top or bottom of the card, as this
may cause the card to become jammed in the PC card slot.
䊳Keep the card in a dry, clean space.
䊳Never force the card into or out of your computer’s PC card slot.
䊳When moving your computer, always remove the card from the PC
card slot to avoid damage.
Managing Your PCS Account
For information about your PCS Account or to change your User name
and password, visit www.sprintpcs.com or call PCS Customer Service
Solutions at 1-888-211-4PCS (4727).

Section 1
8 Getting Started With Your PCS Connection Card
Installing the Wireless Connection
Manager Software
This section guides you step-by-step through the Wireless Connection
Manager Software installation procedure.
Once you complete the installation process and activate your
PCS Connection Card, you will be able to use your card with your
Internet applications.
If you require help at any time during the installation process, please
contact PCS Customer Service Solutions at 1-888-211-4PCS (4727).
Windows 98 SE, ME, 2000 and XP Installation Process
To install the Wireless Connection Manager Software:
1. Insert the Installation CD into your computer’s CD-ROM drive.
The installation program will automatically run.
2. Follow the instructions displayed onscreen to begin installing the
Wireless Connection Manager Software. The Welcome window will
appear (see Figure 1).
Figure 1: Welcome window

Section 1
Getting Started With Your PCS Connection Card 9
3. Read the information displayed onscreen and click Next to
continue. The License Agreement window will appear
(see Figure 2).
Figure 2: License Agreement window
4. Read the agreement and select I read and agree to the above
terms if you are satisfied with the agreement.
5. Click Next to continue. The Start Copying Files window will appear
(see Figure 3).
Figure 3: Start Copying Files window

Section 1
10 Getting Started With Your PCS Connection Card
6. If you are satisfied with the installation settings, click Next to
continue. A message will appear (see Figure 4) allowing you to
specify whether you want an icon for the Wireless Connection
Manager placed on your desktop.
Figure 4: Desktop Icon message
7. Click Yes to create a desktop icon for the Wireless Connection
Manager or No if you would not like a desktop icon. The
Installation Complete window will appear (see Figure 5).
Figure 5: Installation Complete window

Section 1
Getting Started With Your PCS Connection Card 11
8. Click Finish to exit the Installation program. The Install window
will appear (see Figure 6).
Figure 6: Install window
9. You are required to restart your computer in order to complete the
Wireless Connection Manager Software installation procedure. Click
OK to reboot your computer.
10. Once your computer has rebooted, insert the PCS Connection Card
into your computer’s PC card slot (see “Inserting and Removing
Your PCS Connection Card” on page 12 for more information).
Windows will detect the new hardware and will install the necessary
drivers. The Found New Hardware window or Found New
Hardware Wizard will appear, depending on your operating system
(see Figure 7).
Figure 7: Found New Hardware window
Note: If the message “Digital signature not found” appears, you will need
to click Yes to properly install the hardware driver. When installing to
Windows 2000 or Windows XP, the message will appear three times; click
Yes each time to properly install the driver.

Section 1
12 Getting Started With Your PCS Connection Card
Inserting and Removing Your
PCS Connection Card
Before you insert the PCS Connection Card, you must first install the
Wireless Connection Manager Software. Once you have completed the
installation procedure, you may insert your card into your computer’s PC
card slot. The Sprint label should be facing up, and the 68-pin connector,
located at the end of the card, should be inserted directly into the
computer’s PC card slot.
Note: The PCS Connection Card should fit snugly, but you should be able to
insert or remove it easily from your computer’s PC card slot.
A portion (the black section) of the card will remain outside the
computer’s PC card slot. This section contains the card’s antenna and the
LED (light emitting diode). Because the card is not entirely contained in
your computer’s PC card slot, it is important to remove the card when
transporting your laptop or notebook.
To remove your card, you must first stop the card using the PC card tray
icon , located in the bottom-right corner of your desktop. Click the
icon and select Stop from the dialog box.
Once your card has been stopped, press the PC card eject button, located
on your computer, and remove the card completely from the PC card slot.

Section 1
Getting Started With Your PCS Connection Card 13
Activating Your PCS Connection Card
To launch the Wireless Connection Manager, double-click the shortcut
icon placed on your desktop, or select StartJ
JJ
JProgramsJ
JJ
JNovatel
WirelessJ
JJ
JWireless Connection Manager.
If your card was not previously activated, once the Wireless Connection
Manager application opens, the Sprint Activation Wizard will
automatically launch (if your card has been pre-activated, you will not
see the Activation Wizard).
The Sprint Welcome window will appear (see Figure 8).
Figure 8: PCS Connection Card Activation (window 1)

Section 1
14 Getting Started With Your PCS Connection Card
1. Click Next to begin the activation process. The PCS Connection Card
Activation window will describe the activation process (see Figure 9).
Figure 9: PCS Connection Card Activation (window 2)
2. Please telephone PCS Customer Service Solutions to set up your
PCS wireless network account.
䊳If you will be using your PCS Connection Card primarily for
business purposes, call 1-877-789-3969.
䊳If your card is intended primarily for personal use,
call 1-888-715-4588.
You should have the following information available:
䊳Your billing address
䊳Your Social Security or Tax ID number
䊳Your driver’s license number
䊳A pen and paper to write down your account information
During this call, PCS Customer Service Solutions will help you select
your service plan and guide you through the activation process.

Section 1
Getting Started With Your PCS Connection Card 15
3. Click Next when you are asked for your card’s Electronic Serial
Number (ESN). The third PCS Connection Card Activation window
will appear, which displays your card’s ESN in the top field (see
Figure 10).
Figure 10: PCS Connection Card Activation (window 3)
4. Carefully repeat the Electronic Serial Number to the
Service Representative. You will then be given an activation code.
5. Enter the activation code into the bottom field of the
PCS Connection Card Activation window.
6. Click Next to continue. The next window will appear (see Figure 11).
Figure 11: PCS Connection Card Activation (window 4)

Section 1
16 Getting Started With Your PCS Connection Card
7. Once you have been given your card’s phone number, enter the
number in the top field, as shown in Figure 11.
8. Re-enter the phone number in the bottom field for activation, and
click Next to continue.
Note: If the phone numbers you entered in the two fields do not match, a
warning will appear requesting that you verify that the phone numbers
entered are correct.
You have now successfully completed the activation process. Your
phone number and lock code will be displayed at the bottom of the
final PCS Connection Card Activation window (see Figure 12).
Figure 12: PCS Connection Card Activation (window 5)
9. Click Finish to exit the Sprint Activation Wizard.
You may now use the Wireless Connection Manager with your Internet
applications. See Section 2: The Wireless Connection Manager on
page 17 for more information.