Novatel Merlin S620 User manual

Sprint PCS Connection CardTM
by NovatelWireless
Merlin S620
www.sprint.com
© 2005 Sprint Nextel. All rights reserved. No reproduction in whole or in
part without prior written approval. Sprint, the “Going Forward”logo,
the NEXTEL name and logo, and other trademarks are trademarks of
Sprint Nextel.

Table of Contents
Welcome to Sprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .i
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii
Section 1: Sprint PCS Connection Card Basics . . . . . . . . . . . . . . . . . .1
1A. Introducingthe Sprint PCS Connection Card . . . . . . . . . . . . . . . . . . . .2
Your Sprint PCS Connection Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
A Network Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
PackageContents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
AboutThis Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
1B. Getting StartedWithYour Sprint PCS Connection Card . . . . . . . . . .6
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
The Sprint PCS Connection Card Software . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Activating and Using Sprint PCS Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Care andMaintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Section 2: Using the Sprint PCS Connection Card . . . . . . . . . . . . .10
2A. Installing theSprint PCS Connection Card . . . . . . . . . . . . . . . . . . . . .11
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Installing the Sprint PCSConnection Manager Software . . . . . . . . . . . .14
Inserting and Removingthe Sprint PCS Connection Card . . . . . . . . . . . .17
ActivatingYour Sprint PCSConnection Card . . . . . . . . . . . . . . . . . . . . . . . .20
2B. Sprint PCS Connection ManagerSoftware . . . . . . . . . . . . . . . . . . . .22
The Sprint PCS Connection ManagerSoftware . . . . . . . . . . . . . . . . . . . . . .23
The Sprint PCS Connection ManagerSoftwareWindow . . . . . . . . . . . . .24
SystemTray Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Establishing andTerminating Connections . . . . . . . . . . . . . . . . . . . . . . . . .30
Sprint PCS Connection Manager Software
Menu Options and Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
2C. MenuOptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Overview of Menu Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Menu Item Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
2D. TroubleshootingTips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
ProblemCauses and Suggestions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Reinstalling theSprint PCSConnection Card Driver . . . . . . . . . . . . . . . . .44
AdditionalTroubleshootingTools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49

Section 3: Sprint PCSVision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
3A. Sprint PCSVision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Sprint PCSBusiness ConnectionSM Personal Edition . . . . . . . . . . . . . . . .55
Sprint PCSVision FAQs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Section 4: Technical Specifications and
Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
4A. Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Mechanical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Software Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
TransmitterSpecifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
ReceiverSpecifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Hardware Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Miscellaneous . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
4B. Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Section 5: Safety Information andTerms & Conditions . . . . . . . .67
5A. Safety and Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Important Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Safetyand Hazards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
5B. Terms andConditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Terms and Conditions of Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79

Welcome to Sprint
Sprint iscommitted tobringing you thebest wireless technology
available.We built our complete, nationwide network from the
ground up, so all your services will work the same wherever you go on
the Nationwide Sprint PCS Network.
This guide will familiarize you with our technology and your new
Sprint PCS Phone through simple, easy-to-follow instructions. It’s all
right here – from setting up your account passwords and voicemail to
using the most advanced features of Sprint PCSVision.SM
Welcome and thank you for choosing Sprint.
i

Introduction
This User's Guide introduces you to Sprint PCS Service and all the features
of your new Sprint PCS Connection Card. It's divided into five sections:
⽧Section 1: Sprint PCS Connection CardTM Basics
⽧Section 2: Using the Sprint PCS Connection Card
⽧Section 3: Sprint PCSVisionSM
⽧Section 4: Technical Specifications and Regulatory Information
⽧Section 5: Safety Information andTerms & Conditions
Throughout the guide, you'll find tips that highlight special shortcuts and
timely reminders to help you make the most of your wireless network
card and service.TheTable of Contents and Index will help you locate
specific information quickly.
You'll get the most out of your new Sprint PCS Connection Card if you read
each section. However, if you'd like to get right to a specific feature, you
can go directly to that page. Follow the instructions in that section and
you'll be ready to use your card in no time.
Note: You can print out this guide to keep on hand or view it online. If you're
viewing it online, simply click on a topic in the Table of Contents or on any
page reference within a section to go directly to that topic.
ii

Section 1
Sprint PCS
Connection Card Basics

Section 1A
Introducing the
Sprint PCS Connection CardTM
In This Section
⽧Your Sprint PCSConnectionCard
⽧ANetworkCard
⽧Package Contents
⽧AboutThisGuide
This section introduces the basic features and functions of your
Sprint PCS Connection Card, the materials included with your
card, and an overview of the sections in this User’s Guide.
1A: Introducing the Sprint PCS Connection Card 2

YourSprint PCSConnection Card
Your Sprint PCS Connection Card fits into aType II PC Cardslot (available
on most notebook PCs) and functions as a wireless network card.
This card allows you to:
䢇Access your company network
䢇Send and receive email
䢇Access the Internet
CDMANetworks
The Sprint PCS Connection Card operates over a type of wireless network
called CDMA (Code Division Multiple Access).This network technology
has many features beyond providing a wireless link, such asWeb
Messaging, which allows you to receive short messages using the
Sprint PCS Connection Card.
To use the Sprint PCS Connection Card, you need an account that gives
you access to a CDMA network.
Every CDMA network operates on one of three radio frequency bands.
Your Sprint PCS Connection Card by NovatelWireless Merlin S620
leverages the high-speed CDMA 1xEV-DO network and operates on the
1900 MHz band.
The Sprint PCS Connection Card utilizes CDMA 1xEV-DO technology that
is backwards compatible with 1xRTT, enabling real-time high-speed
wireless access to email, the Internet, or your company network.The card
runs on most current Windows-compatible laptop or desktop computers,
and it provides data transmission of up to 2.4 Megabits per second (Mbps)
(average speed of 300-800 kbps before bandwidth optimization).
Tip: More information about CDMA networks is available on the CDMA
Development GroupWeb site, www.cdg.org.
1A: Introducing the Sprint PCS Connection Card 3

ANetworkCard
During Sprint PCSVisionSM connections, the Sprint PCS Connection Card
is a true network card, functioning just like the network cards familiar to
most business computer users. Once installed configured for NDIS
mode, the card connects instantly to the CDMA network with just a few
mouse clicks.To surf the Web, you can just insert the card, click a few
buttons, and launch your Internet browser.To access your company
network, you may need to launch an extranet client after you connect to
the CDMA network.
PackageContents
Your Sprint PCS Connection Card package contains the following
components:
䢇Sprint PCS Connection CardTM by Novatel Wireless (Merlin S620TM)
䢇A Guide to UsingYour Sprint PCS Connection CardTM
䢇Sprint PCS Connection ManagerSM CD
Tip: To optimize your settings for faster speeds and data conservation when
accessing your company network, work in "Offline" mode and synchronize
periodically to send and receive company email. Do not use the Preview
Pane; also, save or drag and drop attachments to a desktop folder before
opening them (rather than double-clicking them in the email). For more
detailed information, access the Microsoft whitepaper at
http://www.microsoft.com/office/outlook/evaluation/perform.doc.
1A: Introducing the Sprint PCS Connection Card 4

AboutThis Guide
This User’s Guide is designed to provide you with all the information
you need to install and use your Sprint PCS Connection Card.
䢇Section 1 (which you are reading) gives you an overview of the card
and its basic features.
䢇Section 2 provides detailed, step-by-step instructions for installing
and using the Sprint PCS Connection Card and Sprint PCS Connection
Manager Software.
䢇Section 3 introduces Sprint PCSVision Services.
䢇Section 4 provides electrical, radio frequency, and other specifications
for the Sprint PCS Connection Card, as well as regulatory notices
concerning your Sprint PCS Connection Card.
䢇Section 5 provides important safety and liability information and
includes theTerms and Conditions of use for the Sprint PCS
Connection Card.
1A: Introducing the Sprint PCS Connection Card 5