Troubleshooting
No image output
Ensure power supply is firmly connected. Only use the 5VDC power adapter
included with the unit.
Check that the HDMI cables are securely connected.
Check that the display/TV has been set to the proper channel.
For PC connections via HDMI, set output mode to mirror or extend.
See EDID Mode instructions.
Display is unstable
Check all connections.
Connect the HDMI source directly to the display device to ensure there is a
signal output.
Change the signal source if necessary.
Use only high-quality HDMI 1.4 and HDMI 2.0 cable for 4K×2K UHD transmission.
Ocean Matrix
812 Kings Highway •SaugerƟes, NY 12477
www.oceanmatrix.com
SAFETY PRECAUTIONS
1. To prevent fire or shock hazard, do not expose this equipment to dust or high
humidity. Do not use in an unprotected outdoor installation or in areas classified as
overly damp or wet.
2. The installation temperature should be kept between 32°F to 140°F (0°C to 60°C).
Avoid direct sunlight exposure or extreme changes of temperature over a short
period of time.
3. Do not place the unit on an unstable base and avoid heavy impact.
4. Proper ventilation is required for permanent installation. Do not block or cover
enclosure openings as they protect the unit from overheating.
5. Prior to cleaning, turn the power off and unplug the unit from all connections.
Use a damp cloth. Do not use liquid or aerosol cleaners.
6. Do not overload outlets and extension cords as this may result in a risk of fire or
electric shock.
7. Enclosure entry is dangerous. Never push objects of any kind, including liquids,
through openings as they may touch dangerous voltage points or short-out parts
that could result in a fire or electric shock.
8. Do not open or service this unit yourself as opening or removing covers may
expose you to dangerous voltage and other hazards.
9. There are no user-serviceable parts inside the unit. If the unit requires service
contact your authorized dealer, or authorized repair service company.
