Status Lights
Blinking Blue, Green, and RedLED cycles through LED colors
during its first boot cycle.
Solid Yellow(simultaneous red and green) Device is booting up
after its first boot cycle.
Blinking GreenAdapter is powered on but searching for signal.
Solid BlueAdapter is connected with excellent signal strength.
Solid GreenAdapter is connected with good signal strength.
Blinking RedAdapter is missing its SIM.
Need assistance?
Check out these resources for troubleshooting guides or additional help:
Online knowledgebase: www.ooma.com/support
User manuals: www.ooma.com/userguide
Community forum: forums.ooma.com
Live customer care: 1-888-711-6662
For warranty, safety, and other legal information, visit ooma.com/legal
© 2022 Ooma, Inc. All rights reserved. P/N: 710-0217-100
4G Placement Advisory
For the best 4G signal, place the adapter in an area of your house with good
cellular reception such as in a room with a window. The adapter should not be
placed in a corner, against a wall, or within five feet of a large metal object like
a water heater or refrigerator. To get more precise signal strength information,
download the Ooma Setup app on your iPhone or Android smartphone.
NOTE: This LTE adapter may be used only with an Ooma Telo. It may not
be used with any other devices, including computers, laptops and other
mobile devices, and any attempts to so use with any such other devices is
a violation of the Ooma Terms and Conditions. All provisions of the Ooma
Terms and Conditions shall continue to apply.