Oreck ELEVATE Conquer UK30300PC Operating instructions

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Service Instructions
Oreck® ELEVATE Conquer™:
UK30300PC, UK30300, UK30300COM
Oreck® ELEVATE Command™:
UK30200PC, UK30200, UK30200COM
Technical Service –April 2016

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Table of contents
Base Assembly - Section 1 –Page 4
Belt / Brushroll - Section 2 –Page 4
Motor / PCB - Section 3 –Page 4
Motor Assembly / Intake Pivot Assembly / Joint Assembly - Section 4 –Page 5
Handle Detent - Section 5 –Page 6
LED PCB - Section 6 –Page 6
Power PCB - Section 7 –Page 7
Cord Assembly / Power Cord - Section 8 –Page 7/8
Bag Assembly - Section 9 –Page 8
Carry Handle - Section 10 –Page 8
Wiring Diagram - Section 11 –Page 10
Electrical Troubleshooting - Section 12 –Page 11

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Exploded View

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1. Base Assembly
a. Remove 7 screws and lift base assembly off
of unit. This requires a T20 torx driver.
b. The base is stocked as an assembly as
shown.
c. Individual parts of the base are also
stocked.
Once the base assembly is removed the
internal components can be accessed.
2. Belt / Brushroll
a. Remove belt by sliding it off of the motor
shaft and brushroll pulley. Brushroll seats into
the main body as shown. Slide out of position
to remove.
Position brushroll with one notch upward for
new brushroll and four notches upward for
worn brushroll. Each end of brushroll must be
set the same.
3. Motor PCB
a. Motor PCB is held in position by two
screws. Terminals connections are noted.

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4. Motor Assembly / Intake Pivot Assembly
/Joint Assembly.
a. Remove base assembly –section 1.
b. Separate lower handle from fan housing
assembly –Rotate lower spine connector
CCW to remove.
c. Remove four screws that secure motor and
intake pivot assembly.
d. Lift motor / fan housing assembly out of
position.
e. Disconnect motor lead wires. Connector
may have a locking tab that must be
disengaged to allow removal.
f. To separate motor and fan chamber
assembly locate and remove fan nut by
securing the armature shaft and turning the
nut clockwise –LH Thread.
g. Slide fan chamber assembly off of motor.
(UK30200 pictured).
Joint Pivot Assembly –UK30300
a. Remove clamp assembly –one screw.
b. Separate joint assembly halves –two
screws.

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Motor lead wire connections
Black lead wire connects to motor terminal as
shown –single terminal side of motor.
White lead wire connects to motor terminal
as shown –dual terminal side of motor.
(Note –The 2nd top terminal and ground
terminal are open)
Intake Pivot Assembly
a. Intake pivot assembly stocked as shown.
Felt inlet seal is also carried separately.
5. Handle Detent
Located under the Motor / Fan Chamber
Assembly.
a. Remove base assembly –section 1.
b. Remove motor / fan chamber assembly.
c. Remove handle detent –1 screw.
6. LED PCB
a. Remove base assembly –section 1.
b. Disconnect LED PCB connection at main
PCB.
c. Remove two screws located in brushroll
cavity.
d. Turn unit over and lift upward on fascia to
remove.
e. Remove headlight lens –lift up slightly on
cosmetic strip to allow clearance and remove
headlight lens.

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f. Remove LED PCB.
7. Power PCB
a. Remove five screws shown in upper handle
–one holding the cord clip.
b. Remove cord clip to access sixth screw and
remove.
c. Lift off handle cover.
d. Remove switch button –snap fit.
e. Disconnect yellow and black lead at
terminal connections in top of handle and
slightly spread handle seat to remove Power
PBC.
8. Cord Assembly / Power Cord
a. Remove handle cover –section 7.
b. Locate and remove cord assembly lead
wires at applicable terminals - black at top of
handle and white at midpoint of handle.
c. Feed cord strain relief out of handle to
remove Cord Assembly.

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Power Cord
a. Remove lead wires at yellow, black, and
white terminals and feed power cord out of
handle.
b. Remove base assembly –section 1.
c. Disconnect power cord connector at PCB.
d. Remove strain relief from main body and
feed power cord out of position.
9. Bag Assembly
a. Pull bag cardboard collar down to release
plastic bag dock from connector. Remove
paper bag.
Note: A boss was added to the rear bag dock
to prevent usage of unauthorized bags. A
notch was added to the bag assembly to
allow the bag to be locked into position.
b. Separate bag dock and bag dock rear by
pressing inward on bag dock rear to unhinge.
c. Carefully spread forks on bag dock rear and
work bag dock rear upward and off of bag
duct.
d. Slide bag assembly off unit.

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10. Carry Handle
a. Remove screw in carry handle retainer.
b. Spread handle retainer apart and slide it off
of the connector assembly.
c. Remove carry handle –trapped in position
by the handle retainer.

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11. Wiring Diagram

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12. Electrical troubleshooting
A. Motor will not turn on –Headlight LED’s flashing.
Jump Start Protection feature –ensure switch is in the off position prior to plugging unit in. Reset
switch by turning it off then on again.
A hall sensor located in the LED PCB senses the magnet in the brushroll body while it’s rotating to
act as a stall protection. If the headlight is flashing check the following:
1. Brushroll not in unit.
2. Belt broken.
3. Magnet in brushroll missing or covered with debris.
4. Brushroll jammed / failed.
5. LED PCB failed.
B. Motor will not run –Headlight LED’s not flashing.
1. Check for continuity between the wide blade of the attachment cord and the white connection
terminal on the circuit board. This will show continuity regardless of the switch position.
2. Check for continuity between the narrow blade on the attachment cord and the black
connection terminal on the circuit board. This will show continuity regardless of the switch
position.
3. Check for continuity between the narrow blade on the attachment cord and the yellow
connection terminal on the circuit board. Place the switch in the second (high) setting. This will
show continuity.

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If continuity exists, go to step 4.
If 1, 2, or 3 above show no continuity it indicates a failure of the power cord, the power line cord,
or switch.
a. Check power line cord by checking for continuity between the white connection terminal on the
circuit board and the white lead at the terminal connection in the handle. Repeat with both the
black and yellow lead wires. If continuity exists go to step 4. If not, replace the power line cord.
b. Check power cord by checking for continuity between the wide blade on the power cord and the
white lead at the terminal connection in the handle and the narrow blade on the power cord to the
black lead at the terminal connection in the handle. If continuity exists go to step 4. If not, replace
the power cord.
c. Check the power switch by checking for continuity between the contacts as shown. Switch needs
to in low or high position. If continuity exists go to step 4. If not, replace the power switch.

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4. Check voltage output from the circuit board.
a. Remove brushroll and belt.
b. Disconnect motor terminal at circuit board.
c. Connect voltage meter –set on AC Volts –as shown.
d. Voltage should read 120VAC. When the switch is in the low and high speed settings the
headlight LED will flash. If voltage exists move to step 5. If no voltage exists, replace PCB.
5. Check for voltage at motor leads. Voltage should read 120VAC. If no voltage exists, replace
motor wire. If voltage exists, replace motor assembly.