oticon FittingLINK 3.0 User manual

Instructions for use
Wireless
Programmer
FittingLINK 3.0

Introduction to this booklet
This booklet guides you on how to use and maintain your new
FittingLINK 3.0. Please read the booklet carefully including the
“Warnings” section. This will help you get the most out of your new
FittingLINK 3.0.
If you have additional questions about the use of your FittingLINK
3.0, please contact your supplier’s support function.
For your convenience this booklet contains a navigation bar to help
you navigate easily through the different sections.
About Startup Daily use Warnings More info
Intended use
FittingLINK 3.0 is intended as a programming interface to fitting
software, for wireless transfer of fitting data from the device
running the fitting software to the wireless hearing aids.
FittingLINK 3.0 is intended to be used by hearing care professionals.
Compatibility
FittingLINK 3.0 is compatible with Oticon hearing aids with 2.4 GHz
radio technology. It is backwards compatible and can be used with
FittingLINK WP-2. For backwards compatibility refer to FittingLINK
WP-2 “Instructions for Use” which can be
found on: www.oticon.com
INSTRUCTIONS FOR USE

Table of contents
About
Package contents 6
Product overview 7
Start up
Connect FittingLINK 3.0 to a PC 8
FittingLINK 3.0 and your fitting software 11
Daily use
How to use FittingLINK 3.0 12
Pairing FittingLINK 3.0 with 2.4 GHz wireless hearing aids 14
LED indicator 18
Taking care of your FittingLINK 3.0 19
Troubleshooting 20
Warnings
Warnings 24
More info
International warranty 26
Technical information 27

Instructions for use
Wireless
Programmer
FittingLINK 3.0
6 7
About Startup Daily use Warnings More info
About
Package contents
You will find the following items in the package:
Product overview
FittingLINK 3.0 Desk stand Instructions for Use
(this booklet)
FittingLINK 3.0
Desk stand
LED indicator
Cable (2 m)
USB 2.0

8 9
About Startup Daily use Warnings More info
Connect FittingLINK 3.0 to a PC
Before FittingLINK 3.0 can be used as your programming device
for wireless hearing aids, Genie 2 must be installed on your PC.
FittingLINK 3.0 must then be plugged into your PC in one of
two ways:
You can choose to plug FittingLINK 3.0 in the desk stand and
connect the USB cable from the desk stand to the PC [A]
Start up
A
B
We recommend that you keep FittingLINK 3.0 in the desk stand to
ensure optimal performance.
or you can choose to plug FittingLINK 3.0 directly into a USB port on
the PC [B].

10 11
When you have connected FittingLINK 3.0 and turn on your PC the
first time, a small pop-up window will appear on the screen indicat-
ing that the applicable driver is being installed. Let the installation
finish before you proceed.
The driver installation runs only the first time you turn on your PC
or in case you unplug FittingLINK 3.0 and afterwards plug it into a
different USB port than the one originally used.
About Startup Daily use Warnings More info
FittingLINK 3.0 and your tting software
When you have connected FittingLINK 3.0 to your PC and you open
Genie 2 for the first time, FittingLINK 3.0 will be detected as a
programming device.
FittingLINK 3.0 is automatically added as an option on the “Detect”
button in Genie 2.

12 13
About Startup Daily use Warnings More info
How to use FittingLINK 3.0
At the beginning of every programming session FittingLINK 3.0
needs to be paired to the client’s hearing aids. See the “Pairing
FittingLINK 3.0 with 2.4 GHz wireless hearing aids” section.
We recommend that you keep FittingLINK 3.0 in the desk stand to
ensure optimal performance.
Operating range while pairing
In order to ensure steady high performance it is necessary to keep
the hearing aids within 30 centimeters of FittingLINK 3.0 during
pairing.
Operating range while programming
Once paired, the distance between FittingLINK 3.0 and your
hearing aids can be up to 5 meters (in direct line of sight).
Operating range for test box verification
When performing coupler-based verification in a hearing aid test
box, the distance between FittingLINK 3.0 and the hearing aids
should be as short as possible and no more than 0.5 meters.
Daily use

14 15
About Startup Daily use Warnings More info
Pairing FittingLINK 3.0 with 2.4 GHz wireless
hearing aids
1. Turn on your PC
2. Open Genie 2
3. Insert new batter-
ies in the battery
drawer on the
hearing aids.
5. Close the battery drawer and
wait for the startup jingle.
Now the hearing aids will be in
pairing mode for 3 minutes.
6. Select FittingLINK 3.0 as
your programming device
and FittingLINK 3.0 will
automatically detect all
2.4 GHz hearing aids in range.
4. Place the hearing aids and FittingLINK 3.0
within range. See the “Operating range while
pairing” section.
Up to 30 cm

16 17
About Start up Daily use Warnings More info
IMPORTANT NOTICE
Please refer to the hearing aid’s instructions for use for details on the
functionality of the specific hearing aid solution.
7. In the “Detect Wireless” section,
select the relevant hearing aids
from the list of instruments
and click “Connect” to begin the
fitting.
8. When the fitting is finished
enter “Save and Exit” and click
“OK” to save and close the
session.

18 19
LED indicator
How to read the LED indicator
Indication Description
FittingLINK 3.0 active
FittingLINK 3.0 inactive
FittingLINK 3.0 searching for in range FittingLINK WP-2
FittingLINK 3.0 in pairing mode with FittingLINK WP-2
Self test error
Steady LED off Slow flash Fast flash
Taking care of your FittingLINK 3.0
FittingLINK 3.0 and its accessories must be kept free of dirt and
debris. Use a soft, dry cloth to clean FittingLINK 3.0.
We recommend that FittingLINK 3.0 is kept in the desk stand in
between fitting sessions.
IMPORTANT NOTICE
FittingLINK 3.0 must never be washed or immersed in water or other
liquids.
About Startup Daily use Warnings More info

20 21
About Startup Daily use Warnings More info
Troubleshooting
Locations where Bluetooth technology is not allowed
FittingLINK 3.0 must not be used in locations where Bluetooth
technology is not allowed. Please note that FittingLINK 3.0 is only
active when the LED indicator is on, i.e. when used by Genie 2.
Interference
Please note that active programming devices and wireless devices
in general may create interference. If you experience decreased
performance, relocate FittingLINK 3.0 or turn off the possible
sources of interference.
The PC cannot find the driver for FittingLINK 3.0
Genie 2 must be installed before the PC can find and install the
driver for FittingLINK 3.0. After installing Genie 2, reconnect
FittingLINK 3.0 to your PC and let the driver installation finish
before you proceed.
Genie 2 does not recognize FittingLINK 3.0 as a programming
device
• Close Genie 2 and turn off your PC
• If FittingLINK 3.0 is plugged into the desk stand, unplug and
reinsert the desk stand cable in the PC, and then unplug and
reinsert FittingLINK 3.0 in the desk stand
• If FittingLINK 3.0 is plugged directly into the PC, unplug and
reinsert it in the PC
• Turn on your PC
• Open Genie 2
• FittingLINK 3.0 should now be available as an option on the
“Detect” button
If the problem continues, contact your supplier’s support function.

22 23
About Start up Daily use Warnings More info
Genie 2 fails to connect to the 2.4 GHz wireless hearing aids
Check for possible sources of interference. See the “Interference”
section.
Check that FittingLINK 3.0 and the hearing aids are within range.
If the issue is still not resolved:
• Open the battery drawer on the hearing aids
• Return to the “Pairing FittingLINK 3.0 with the hearing aids”
section and start over from step 5
Make sure to click the “Detect” button in Genie 2 within 3 minutes
from closing the battery drawer on the hearing aids.
If the problem continues, contact your supplier’s support function.
Failed connection to hearing aids when performing a test box
verification
• Consult Genie 2 “Help files”.
FittingLINK 3.0 LED indicator flashes blue
Pairing mode with FittingLINK WP-2 has been activated.
Simply wait for the signal to stop.
For further details see the FittingLINK WP-2 “Instructions for Use”
which can be found on: www.oticon.com
FittingLINK 3.0 LED indicator flashes red
• Contact your supplier’s support function.

24 25
About Startup Daily use Warnings More info
You should familiarize yourself fully
with the following general warnings
and the entire contents of this book-
let before using your FittingLINK 3.0
to ensure personal safety and correct
use. Consult your supplier’s support
function if you experience unexpect-
ed operations or events with your
FittingLINK 3.0.
Choking hazards and risk of
swallowing small parts
• Your FittingLINK 3.0 and its parts
should be kept out of reach of
children and anyone who might
swallow these items or otherwise
cause injury to themselves.
If a small part is swallowed, see a
doctor immediately.
Interference
• FittingLINK 3.0 has been thorough-
ly tested for interference according
to the most stringent international
standards. However, interference
between FittingLINK 3.0 and other
devices (e.g. some mobile tele-
phones, citizens band devices and
other wireless devices) may occur.
If this occurs, increase the distance
between FittingLINK 3.0 and the
interfering device.
Connection to external equipment
• The safety of the use of
FittingLINK 3.0, when connected
directly or via the desk stand to
external equipment, is determined
by the external equipment. When
connected to equipment plugged
into a wall outlet, this equipment
must comply with IEC-60065,
IEC-60950 or equivalent safety
standards.
Warnings
Warnings

26 27
Technical information
Model BTD 800 USB
Type FittingLINK 3.0
Version WP-3
Operating conditions Temperature: 5 °C to 40 °C
Humidity: 15% to 93%, non-condensing
Atmospheric pressure: 700 hPa to 1060 hPa
Storage and transportation
conditions
Temperature: -25 °C to 70 °C
Humidity: 15% to 93%, non-condensing
About Startup Daily use Warnings More info
International warranty
Your FittingLINK 3.0 is covered by an
international limited warranty issued
by the manufacturer for a period of
12 months from the date of delivery.
This limited warranty covers manu-
facturing and material defects in the
device itself, but not in accessories
such as e.g. batteries, cables, power
supplies, etc. Problems arising from
improper/incorrect handling or care,
excessive use, accidents, repairs
made by an unauthorized party, expo-
sure to corrosive conditions, damage
due to foreign objects entering the
device or incorrect adjustments are
NOT covered by the limited warranty
and may void it. The above warranty
does not affect any legal rights that
you might have under applicable
national legislation governing sale of
consumer goods.
If you need service
Please contact your supplier’s sup-
port function, who may be able to
assist in sorting out minor problems
and adjustments immediately.
More info

28 29
About Startup Daily use Warnings More info
FittingLINK 3.0 contains a wireless
transmitter using 2.4 GHz.
The emission power from FittingLINK
3.0 is max. +8.0 dBm EIRP @ 2.4 GHz.
FittingLINK 3.0 complies with
international standards concerning
electromagnetic compatibility and
human exposure.
Due to the limited space available
on FittingLINK 3.0 relevant approval
markings can be found in this booklet.
Additional information can be found
in the Technical Data sheet on
www.oticon.com
USA and Canada
This device contains a module with
FCC ID: DMOCBBSKE
IC: 2099D-BTD800
This device complies with Part 15
of the FCC Rules and with Industry
Canada’s license-exempt RSSs.
Operation is subject to the following
two conditions:
1. this device may not cause harmful
interference, and
2. this device must accept any inter-
ference received, including inter-
ference that may cause undesired
operation.
Changes or modifications not
expressly approved by the party
responsible for compliance could void
the user’s authority to operate the
equipment.
To comply with RF exposure require-
ments, the device and the antenna
for this device must be installed to
ensure a minimum separation
distance of 20 cm or more from a
person’s body. Other operation
configurations should be avoided.

30
The manufacturer declares that
this FittingLINK 3.0 is in compliance
with the essential requirements and
other relevant provisions of Directive
1999/5/EC.
Declaration of Conformity is available
from the manufacturer.
SBO Hearing A/S
Kongebakken 9
DK-2765 Smørum
Denmark
www.sbohearing.com
Waste from electronic
equipment must be
handled according to
local regulations. E2831
168409US / 05.16 168409US / 05.16
About Startup Daily use Warnings More info

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