Outform Idisplay enterprise User manual

™iDISPLAY Enterprise
User Manual

1
Table of Contents
About This Guide 2
Introducing iDISPLAY Enterprise 2
Important Notices 3
Copyright Information 3
Safety and Warning Information 4
Package Contents 5
Counter Stand Assembly Instructions 9
Locking the Rotating Base 11
Using the Anti-Theft Cable Lock 12
Backside Tablet Buttons 13
Using the NFC Cards 14
Playing Content and Using the Software 15
Playing Videos and Displaying Images 15
Supported File Formats 16
Unlocking the Counter Stand through the Software 16
Accessing the Pulse Player Settings 16
Pulse Player Settings 17
Using the Android Operating System 21
Configuring the And oid Operating System Settings 22
Using Pulse Management 23
Troubleshooting 24
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About This Guide
Thank you for purchasing iDISPLAY Enterprise products. We recommend reading this
user guide in its entirety in order to maximize the performance and service life of these
products. These products are intended for commercial use and should be installed by
authorized personnel only.
Introducing iDISPLAY Enterprise
iDISPLAY Enterprise is the newest addition to OUTFORM’s exclusive brand of iDISPLAY
products. Including a new counter stand and tablet handle, iDISPLAY Enterprise delivers
hands-free use as well as portability to sales associates in order to incite customer
engagement at the point of sale. The tablet screen size is 10.1 inches, and includes an
adaptive handle that makes carrying the tablet easy and secure. The tablet viewing
angle adjusts to three dierent positions to accommodate glare from in-store lighting
as well as user access. The counter stand utilizes a smart NFC card locking mechanism,
ensuring the unit remains secure in commercial environments. As is standard on all
iDISPLAY tablets, iDISPLAY Enterprise oers Pulse Technology, an exclusive OUTFORM
technology that integrates hardware and software to create a comprehensive “out-of-
the-box” visual merchandising solution.
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3
Important Notices
Copyright Information
Copyright © 2015 OUTFORM. All rights reserved.
All intellectual property rights in this publication are owned by OUTFORM and
protected by applicable copyright laws and international treaty provisions. OUTFORM
retains all rights not expressly granted. No part of this publication may be reproduced
in any form whatsoever or used to make any derivative work without prior written
approval by OUTFORM.
OUTFORM reserves the right to revise this publication, and/or make improvements or
changes in the product(s) and/or the program(s) described in this documentation at
any time without prior notice. The information in this document is provided in good
faith, but without any representation or warranty whatsoever, whether it is accurate,
or complete or otherwise, and on express understanding that OUTFORM shall have
no liability whatsoever to other parties in any way arising from or relating to the
information or its use.
All other trademarks are the property of their respective owners. Other company and
brand products and service names are trademarks or registered trademarks of their
respective holders.
This device complies with CE and FCC regulations.
Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may
cause undesired operation.
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Safety and Warning Information
NOTE
This mark is applied to indicate that the equipment conforms to European safety and
electro-magnetic compatibility standards.
WARNING!
Main Supply: This equipment is designed to operate from a 100-240 Volt, 50/60Hz AC
mains supply. The use of other power sources may damage this equipment. Check that
the voltage marked on the rating plate located at the rear of the power adaptor states
100-240V. The manufacturer will NOT accept responsibility or damage or injury caused
by connecting to the wrong voltage.
WARNING!
Main Adaptor: The supplied power adaptor is compatible with a standard main socket.
If the power adaptor or lead gets damaged, it must be replaced by a qualified se vice
agent with an approved adaptor of the same type and rating.
WARNING!
Dangerous voltage constituting a risk of electric shock is present inside this equipment.
WARNINGS!
The main plug shall be the main disconnect device and shall remain operable at all
times.
Do not push objects into holes and ventilation slots.
Do not expose this product to dripping or splashing or place any objects fil ed with
liquids on or near the product.
Do not place a naked flame sou ce, such as lighted candles, on or near this product.
Do not attempt to repair this product yourself. Always use a qualified se vice agent to
perform adjustments or repairs.
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Package Contents
Enterprise is shipped as two separate packages, including the tablet in one box and the
counter stand in another box. The items listed on this page are included in the counter
stand packaging:
NFC Manager Card
(Red Lock Icon) (x1)
NFC User Card
(Gray Lock Icon) (x3)
Counter Stand Rotating
Base Screw
Power Cable and Plug Adapters
Usage:
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Counter Stand
Front Side Back Side
Card Reader
Indication LED
Back Side Port Cover
1 2 3 4 5
Back Side Ports (Without Cover)
No. Description
1 USB Port
2 RJ45/Ethernet Port
3 Power Supply Cable Port
4 Anti-Theft Tag Insertion Slot
5 USB OTG Port, can be used for debugging purposes
Description of Back Side Components:
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iDISPLAY 10.1” Pro Tablet
Front Side Camera
Front Side
3.5 mm Audio Jack
Right Side Smart Connection
Adapter Handle
Back Side Camera Back Button
Back Side
Power Button
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Color Description
Blue The tablet battery is fully charged.
Red The tablet battery is being charged.
Blinking or
Temporarily Lit
The tablet is being turned on or o, or standby mode is being
activated or deactivated.
No Color The tablet is either turned off or running on attery power,
conserving energy.
Power Button LED Color States:
Smart Connection Handle
The Smart Connection adapter can be used as a handle for holding the tablet.
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Counter Stand Assembly Instructions
The following steps describe preparing the counter stand for use, as well as connecting
the tablet and Smart Connection adapter to the counter stand:
1. Mount the tablet and Smart Connection adapter onto the counter stand. Press
down until the adapter clicks into place.
NOTE: Once installed, the screen and Smart Connection adapter are locked to the
stand and cannot be removed without the NFC card (described on page 14).
2. Unscrew and remove the rear bottom stand port cover.
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3. Connect the power cable and optional RJ45/Ethernet cable to their respective ports
on the back side of the stand. The counter stand and tablet automatically power
on.
4. Reinstall the cover plate with the screws, and feed the power cable and optional
RJ45/Ethernet cable through the two cover holes.
5. Adjust the angle and rotation of the screen.
180
30
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Locking the Rotating Base
The counter stand has two display positions. You may use it in a locked or rotary
position. The factory default setting is in the rotary position.
To immobilize the base, insert and tighten the provided screw using a Philips
screwdriver into the hole at the center of the base.
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Using the Anti-Theft Cable Lock
An anti-theft scissor clip-type cable lock, purchased separately, can be used to secure
the counter stand to a fi ed object, as described below:
1. Separate the two pieces of the scissor clip as shown.
2. Insert the converged clip tips into the lock hole at the rear of the counter stand
base, and then realign the clip pieces into one as shown.
3. Insert the cable attachment piece up into the scissor clip, loop the cable through
the cable attachment piece, and then secure to a fi ed object.
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Backside Tablet Buttons
Power Button
If the tablet is powered o, press the power button on the back side of the tablet until
it turns on. Conversely, to turn off the tab et, press the power button until an on-screen
menu appears and select “Power o”.
Standby Mode
When the tablet is powered on, press the power button once to put the tablet in
standby mode. The screen and some hardware components are temporarily powered
off to save ene gy. Press the power button again to reactivate the tablet.
Reset Function
If the tablet is powered on and must be reset, continuously press the power button
until the tablet restarts. All temporary software settings will revert to their default
configu ations.
Back Button
When the tablet is powered on, press this button to go back to the previously viewed
content or exit out of the current view or app.
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Using the NFC Cards
A “user” NFC (Near Field Communication) card, identified by a g ay colored lock icon, is
programmed to unlock its assigned counter stand. A “manager” card, identified by a ed
lock icon, is used to configu e which user card can unlock which stand.
The counter stand must be turned on with the power supply cable plugged in for the
NFC feature to work.
To use an NFC User card:
Touch the card up against the top rear rounded edge of the counter stand with an LED.
The LED flash s blue for 10 seconds if the stand is paired with the card. During these 10
seconds, the Smart Connection adapter and tablet can be removed before the locking
mechanism automatically relocks.
Hold down the top curved edge of the counter stand with one hand and lift the tablet
up and out by gently applying upward pressure on the bottom of the tablet using the
other hand.
To use an NFC Manager card:
Touch the card up against the top rear rounded edge of the counter stand with an LED.
The LED flash s red for 10 seconds with those counter stands assigned to the manager
card set. To pair the NFC user card with the stand, the user card must touch up against
the same area on the stand within these 10 seconds. The card’s previously configu ed
setting is then replaced to only unlock the new stand.
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Playing Content and Using the Software
When the tablet powers on, the tablet automatically runs OUTFORM’s Pulse Player
software by default, which runs on an Android operating system installed on the tablet.
Pulse Player enables the tablet to play the desired content.
Playing Videos and Displaying Images
Copy video and image fi es to the tablet by using a USB thumb drive as follows:
1. Insert an empty USB drive into a computer and create a folder titled “0” (the
number zero) at the topmost (root) directory of the drive. Ensure that no other
content is on the drive.
2. Copy the desired video and image fi es to be played into the “0” folder.
3. Eject the drive from the computer and insert it into a USB port on the back side of
the counter stand.
4. A password prompt appears on the tablet. Enter the configu ed password using the
on-screen keyboard. By default this password is “11223344” without the quotation
marks, and can be modified l ter.
5. Upon successful entry of the password, select one of the two options that display,
either to delete and replace the existing content on the tablet or to simply add
additional content.
NOTE: If you choose to keep the existing content, the new content from the USB
drive is copied alongside the existing content, and no fi es are deleted. However, if a
fi e on the drive has the same name as a fi e already on the tablet, the fi e on the
tablet will be overwritten.
6. After a message displays indicating that the content has been copied, the USB drive
can be removed. The new content plays automatically.
NOTE: When auto-copying fi es from a Linux or MAC OS-based computer, hidden
metadata fi es, preceded by a period “.”, may also get copied into the “0” folder on the
USB drive. When Pulse Player attempts to play or display these fi es, a black screen is
shown momentarily. Use the Explorer app mentioned in the Android Operating System
Settings section below to manually delete these metadata fi es from the “0” folder on
the device.
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Supported File Formats
The tablet supports the following fi e formats:
• Standard Android applications (APK fi es) supported by Android 4.0 and more
recent versions
• Video formats: 3gp / mp4 / avi / mkv / flv / mov / rm / r vb
• Image formats: jpg / jpeg / png / bmp
Unlocking the Counter Stand through the Software
When content is being played, draw an M shape on the screen.
Touch and drag using your finger to c eate the shape, starting at
the bottom left of the screen, in the direction shown to the right.
Enter the configu ed or default password (“1234” without the
quotation marks) when prompted to unlock the tablet and Smart
Connection adapter from the counter stand. The stand locking mechanism will
automatically relock after 10 seconds. Hold down the top curved edge of the counter
stand with one hand and lift the tablet up and out by gently applying upward pressure
on the bottom of the tablet using the other hand.
Modify the “Counter Stand Unlock Password” Pulse Player software setting to configu e
the password for this function.
Accessing the Pulse Player Settings
When content is being played, draw a Z shape on the screen.
Touch and drag using your finger to c eate the shape, starting at
the top left of the screen, in the direction shown to the right.
Enter the configu ed or default password (“11223344” without the
quotation marks) when prompted to open the Pulse Player
settings interface.
Modify the “Change Password” Pulse Player software setting to configu e the password
for this function.
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Pulse Player Settings
The following table describes the Pulse Player settings. For more information on how to
use the underlying Android operating system, refer to the following section.
Setting Description
Software Update Check for available Pulse Player software updates. This
requires an Internet connection.
Back Return to playing the configu ed content.
Exit Exit Pulse Player and open the home screen of the base
Android operating system.
Exit Event Configu e how the user stops content playback to open the
Pulse Player settings interface. Settings include the following:
• Z gesture: Draw a large Z shape on the screen by
touching and dragging, starting at the top left of the
screen.
• Tapping the screen 5 times: Tap anywhere on the screen
5 times.
• Z gesture and tapping the screen 5 times: Either draw a Z
shape or tap 5 times as described above.
Z Gesture
Detection Accuracy
Choose “Easy”, “Medium, or “Hard” to configu e how
accurately the user must draw the Z shape to perform the
Exit Event. “Easy” indicates a low level of drawing accuracy,
“Medium” a fair amount of accuracy, and “Hard” a stricter
level of accuracy, all with regards to how straight the lines of
the Z shape are drawn and whether the drawing is oriented
correctly.
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Setting Description
Reboot Reboot the tablet.
Status Bar Options Show and hide the Android operating system quick launch
status and tool bar that appears at the bottom of the screen
after exiting Pulse Player. “ON” shows the status bar, while
“OFF” hides it.
Volume
Adjustment
Options
Enable and disable volume adjustment buttons on the
exterior of the Pulse Player device. “ON” means the buttons
are enabled, while “OFF” indicates that the buttons are
disabled.
Auto Start Pulse
Player
Enable and disable running Pulse Player automatically when
the device powers on. “ON” indicates to automatically run
Pulse Player, whereas “OFF” does not, instead configuring
the device to load the Android operating system home page
when the system powers on.
MDM Function Enable and disable the Pulse Management software to
remote control iDISPLAY devices. Pulse Management is
explained in-depth on page 23 of this user guide.
Change Password Select this setting to modify the configu ed password used to
perform administrative tasks related to Pulse Player.
Default Password
Visibility Options
Show (“ON”) or hide (“OFF”) the configu ed default
password in the password entry fie d.
Password
Validation Feature
Options
Enable (“ON”) or disable (“OFF”) option to password restrict
administrative tasks related to Pulse Player.
Image Interval Time Adjust the length of time (in seconds) an image or picture
is displayed before displaying the next image or video. The
configu ed time value can be within the range of 2 – 200
seconds.
Video Ratio
Options
“ON” indicates keeping the original video and image size ratio
when being played or displayed, whereas “OFF” indicates
resizing content to fit the sc een.
Player Orientation
Options
“ON” enables automatic screen orientation recognition based
on how the device is positioned, enabling the portrait display
orientation. “OFF” keeps the screen oriented in the default
landscape display orientation.
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Setting Description
Log Options “ON” enables recording Pulse Player log messages to a log
fi e stored in the internal device memory. If this setting is
enabled, the log fi e “PulsePlayer_Log.txt” is created and
stored in the top-most directory of the device’s internal
memory, which can be accessed through the “Explorer”
Android operating system app.
Counter Stand
Unlock Password
Select this setting to modify the configu ed password that
unlocks the tablet and Smart Connection adapter from the
counter stand.
Counter Stand
Unlock M Gesture
Enable (“ON”) and disable (“OFF”) the ability to unlock the
tablet from the counter stand through the software. Set the
password for this feature by modifying the “Counter Stand
Unlock Password” setting.
Forward To Options Enable (“ON”) and disable (“OFF”) a “forward event”
initiation, such as opening a configu ed webpage (caused
by the user touching the screen when content is playing).
When enabled, specific settin s related to the event display
immediately below this setting.
Forward Target(TP
Folder/URL)
Shown when the “Forward To Options” setting is enabled.
Options include either specifying a URL to which the user is
forwarded, opening the Pulse Player web browser, which also
enables the “Set URL” setting (see this setting’s description
below), or “TP Folder”, which causes an event configu ed by
content, such as a web page fi e, stored in the “tp” folder to
be opened or played. TP folder content must be loaded into
the device’s top-level internal memory directory for the “TP
Folder” forward target setting to work.
Default Browser Shown when the “Forward To Options” setting is enabled.
Specifi s the web browser to use to manage a URL forward
event. By default only the “Pulse browser” is an available
option, but for some customers specially configu ed
browsers can also be selected here.
Set URL Shown when the “Forward To Options” setting is enabled
and configu able when the “Forward Target(TP Folder/URL)”
setting is set to “URL”. Select this setting to specify a forward
event URL. Do not include “http://” at the beginning of the
URL.
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