Overland Tandberg SnapServer XSR40 User manual

10400788-001 11/2017 ©2016-17 Overland Storage Page 1 of 4
*10400788-001*
SnapServer®XSR40
Add-on/Spare DIMM Instructions
This document describes how to add a DIMM to or replace an
existing DIMM in an Overland-Tandberg SnapServer XSR40.
WARNING: To reduce the risk of electric shock or damage to
equipment, always remove any power cords while working with
the unit.
WARNUNG: Um das Risiko eines elektrischen Schlags oder
Schäden am Gerät zu vermeiden, ziehen Sie stets den
Netzstecker, bevor Sie an der Einheit arbeiten.
AVERTISSEMENT: Pour réduire le risque de choc électrique
ou endommagement de l'équipement, retirez toujours les
cordons électriques en travaillant avec l'appareil.
CAUTION: While working with the unit, observe standard
Electrostatic Discharge (ESD) precautions to prevent damage
to micro-circuitry or static-sensitive devices.
IMPORTANT: Using DIMMs that are not supplied by
Overland Storage will void your warranty. Overland
Storage DIMMs have been tested and verified to operate
properly with Overland appliances. Failure to use qualified
DIMMs may impact data availably or lead to data loss.
Register a New DIMM
NOTE: If you are only replacing an existing DIMM card, skip ahead
to the next section, “Prepare the Unit.”
It is essential that the product be registered because technical
and warranty support is not available until then.
For an existing customer:
1. Go to http://support.overlandstorage.com/ support page.
2. Enter your e-mail address and password, and then
press Enter or click the right arrow (>).
3. At the Support Home page, click Register New.
4. Enter the requested information and click Submit.
Your warranty certificate will be emailed to you. Follow
the instructions in the email to complete the process.
For a new customer, go to the New User Registration page
and follow the instructions.
Existing User Login
New User Registration
Prepare the Unit
Power Off and Disconnect
If the unit is still running, power it down cleanly:
1. Use the Web Management Interface to power off the unit
(
Maintenance > Shutdown/Restart > Shutdown ).
2. When all the LEDs are off, disconnect the power cords.
3. Disconnect the remaining cables from the unit, noting
their locations.
EnterEnter
Enter
All Fields
Power Socket
Data Cables

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SnapServer XSR40 Add-on/Spare DIMM Instructions
Remove the Front Bezel
1. Carefully take hold of the front bezel and pull it straight
out from the appliance until it releases.
2. Set the bezel aside on a secure surface.
Remove the Drives
IMPORTANT: Overland recommends that you remove all the
drives to reduce the unit’s weight prior to rack removal.
1. Press the release button on the drive carrier’s right side.
2. Using the built-in handle, pull the carrier out.
Repeat this procedure for all the remaining carriers.
NOTE: Do not remove the drives from their carriers as doing so
voids the drive warranty.
Remove the Chassis from the Rack
WARNING: It is recommended that a mechanical lifter (or at
least two people) be used during rack installation or removal to
prevent injury.
WARNUNG: Um Verletzungen zu vermeiden, empfehlen wir zur
Rack-Installation oder -Deinstallation die Nutzung einer
mechanischen Hebehilfe (oder mindestens zwei Personen).
AVERTISSEMENT: Pour éviter toute blessure il est
recommande qu'un monte-charge (ou deux personnes au
moins) soit utilisé lors de l'installation ou de l'enlèvement du
support.
1. Based on the mounting system, with a lifter positioned in
front of the chassis, carefully remove the chassis from the
rack as follows:
• Fixed brackets – Remove and retain the four screws
with slip nuts from the brackets, and slide the
chassis out onto the lifter.
• Sliding rails – Release the front flange captive
screws, slide the chassis out until it stops, release the
rail locks, and slide the chassis onto the lifter.
2. Move the chassis onto a secure surface.
Install/Replace the DIMM
Remove the Top Panel
1. Loosen the two captive screws at the rear of the top
panel that secure it in place.
2. Slide the panel rearward about one-half inch (1.25cm).
3. Lift the panel off and set it aside.
1 2 3 4
Press
Fixed Brackets
Sliding Rails
Secure Surface
2 Screws
At Rear

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SnapServer XSR40 Add-on/Spare DIMM Instructions
Remove the DIMMs
This process applies only to replacing existing DIMMs. To
install an additional DIMM in the empty slot, proceed to
“Install the DIMMs.”
1. Open the latches on each side of the DIMM.
2. Unseat the DIMM by pulling it straight out.
If also replacing the second DIMM, repeat Steps 1–2 for it.
Install the DIMMs
NOTE: If only one DIMM is installed, it must be installed in the
lower DIMM slot.
1. In the lowest available empty DIMM slot, align the
DIMM in the slot, lining up the notch on the DIMM with
the guide in the slot.
2. Firmly press the DIMM down until the latches lock it in
place.
3. To install a second DIMM, repeat Steps 1–2 using the top
DIMM slot.
Reinstall the Top Cover
1. Align the top panel over the unit with no more than
one-half inch (1.25cm) extending out over the rear of the
unit, and press it down onto the unit.
The front edge should be on the silver lip of the front.
2. Slide the panel forward until it is fully seated.
3. Using the four retained screws, secure the panel.
Reinstall the Chassis in the Rack
Remount the Chassis
1. Using the mechanical lifter, position the chassis in front
of the rack.
2. Reinstall it based on its mounting system:
• Fixed brackets – Move the chassis into the same
location and, using the four retained screws with slip
nuts, secure the brackets to the rack.
• Sliding rails – Slide the chassis side rails into the
rack rails, push the chassis all the way to the rear,
and secure it using the front flange captive screws.
2 Screws
At Rear
Fixed Brackets
Sliding Rails

10400788-001 11/2017 ©2016-17 Overland Storage Page 4 of 4
http://support.overlandstorage.com
You can get additional technical support on the Internet at the Overland Storage Support web page, or by contacting Overland Storage using
the information found on the Contact Us page on our web site.
SnapServer XSR40 Add-on/Spare DIMM Instructions
Reinstall the Carriers
1. Position the carrier in front of the drive bay.
2. Push the carrier in until the latch clicks, locking the
carrier in the drive bay.
Repeat the procedure for each remaining carrier.
IMPORTANT: To maintain proper airflow and cooling, a drive or
blank carrier must be installed in every bay. No empty bays are
allowed.
Reattach the Bezel
1. Position the bezel with the top aligned with the top edge
of the chassis front.
2. Push the bezel onto the unit until it snaps into place.
3. Verify that the bezel is aligned properly and that all the
LEDs are visible.
Reattach the Cables and Power Cord
1. Reattach all the cables (not including the power cord) to
the same chassis connections previously used.
2. Next, attach the power cord.
3. At the front, press the power switch to power it on.
Verify the Memory
Use the following steps to verify that the new DIMMs are
working properly:
1. In the Web Management Interface, go to
Monitor > System
Status
.
2. Verify the
Memory amount is correct.
The usual DIMM memory GB rounding variations apply.
If necessary, click
Refresh to display the current settings.
3. Click
Close .
Return the Replaced Part to Overland
1. Put the replaced part in the anti-static bag and place it
in the box the part came in.
2. Use an RMA to return the part to Overland Storage.
For an RMA number and return shipping details, go to:
http://docs.overlandstorage.com/return-instructions
Slide Carrier In
Power Socket
Data Cables