
TIPS, MAINTENANCE & SERVICE
TIPS AND SUGGESTIONS
• Fresh and frozen foods should not be
stored right beside each other in the
cabinet. Doing so may cause a fresh food
to freeze and/or spoil.
• When the appliance is being set at 0° or
lower temperatures, do not store glass
bottles or liquids such as beer, milk,
juices or soft drinks in the unit as these
may freeze and shatter, leak or burst.
We recommend +3 degrees for a fridge
temperature & -16 for a freezer temperature
• Items such as fruit and vegetables should
be stored closer to the top of the cabinet
as this area is normally slightly warmer. This
will reduce the risk of spoiling and ensures
that damage is not caused by being
crushed by heavier items.
• To improve the efficiency of your Fridge/
Freezer it is better to have the cabinet as
full as possible at all times. A full cabinet
will provide lower power consumption
over 24 hours than a half empty one.
When the cabinet is full there is little air
space between the goods so the cold air
is trapped, but when there is lots of air the
coldness cannot be captured and held. On
a trip it is a good idea to replace finished
products with bottles of water or similar.
This will fill the empty spaces and allow the
coldness to remain within the cabinet.
• Frequent door opening will allow warm
air to enter the cabinet. Keep the number
of times you open the door to a minimum
where possible.
When located in the rear of a car or trailer, it
is recommended that the appliance be kept
away from direct sunlight to reduce the risk
of increased heat. It should also be provided
with suitable ventilation to guarantee efficient
power consumption and performance. You
must remember that when a vehicle is parked
in the sun that on a day where the ambient
temperature is +30°C, the interior of the
vehicle can reach +55°C.
MAINTENANCE & SERVICE
Your Fridge or Freezer will be delivered
cleaned from the factory – you nevertheless
should clean prior to initial use. Take a cloth
which has been slightly moistened with
lukewarm water. Pay attention that no water
drops into the seals and possibly damages the
electronics. Dry off the Fridge or Freezer with
a cloth after cleaning. Clean your Fridge or
Freezer periodically and as soon as it is dirty.
ATTENTION:
• DO NOT use solvents or agents with sand
or acid parts for cleaning your Fridge or
Freezer.
• DO NOT use brushes, graters or hard sharp
tools to clean your Fridge or Freezer.
• Before cleaning, the power cable should
be disconnected and the Fridge or Freezer
switched OFF.
• Clean the Fridge or Freezer inside and out
with a damp cloth. For stubborn dirt, use
some sodium bicarbonate dissolved in
lukewarm water.
• After washing, rinse with clean water and
dry carefully.
• When storing your Fridge or Freezer for a
long period of time, DO NOT fully close the
lid. This will prevent mould and odours.
For additional queries, service and
maintenance please contact our
After Sales Support 1300 362 921 or
They will provide you with expert advice
on further information you may require.
DISPOSAL
When it comes to the end of its working life,
your Fridge or Freezer should be disposed
of responsibly to ensure that it does not
contaminate the environment. It would be
advisable to contact your local council for
advice on the disposal of this unit.
TROUBLESHOOTING
Issue Possible Solutions
The Fridge or Freezer will not turn on
Check the unit is switched ON – Press the power button to turn on
Check the power source (voltage may be too low)
Check the power cable and all connections from the power source
to Fridge or Freezer including blade fuse.
The contents of the fridge are freezing The temperature has been set too low, therefore increase the temperature
setting
Poor refrigeration performance
Too much food has been put inside the unit
Temperature of the food put inside the fridge is too high
Ensure door is closed properly
Ensure power source has sufficient voltage
There is poor ventilation around the fridge
Ambient temperature is very high
Temperature is not set correctly
There is a “water flow” type of noise from inside
the unit This is normal, caused by the flow of refrigerant
There is a noise from the unit
Ensure unit is on a flat level surface
Check for vibrations in surrounding objects
Fridge or Freezer does not work and display does
not illuminate
There is no voltage present in the 12V/24V socket in your vehicle. The ignition
must be switched ON in most vehicles to apply current to the cigarette lighter
socket
Check inline fuse in the power lead of the unit
Fridge or Freezer does not work and display does
not illuminate when operating from the 12V/24V
cigarette lighter socket with ignition switched ON.
The socket fuse in vehicle is defective and must be replaced
The socket in vehicle must be cleaned or the plug has not been assembled
correctly or the fuse in the fridge lead has blown
The display shows an error message (F1)
and the Fridge or Freezer does not cool
Connected to DC power source, the Fridge or Freezer has switched off.
This may be due to low voltage. Check Battery Monitor setting is on LOW.
Re-start vehicle to increase battery voltage level. Test and charge battery
The Fridge or Freezer has switched off due to an internal fault. Contact After
Sales Support 1300 362 921
10000773_DW20_Drawer_Fridge_Freezer_202301_MAN.indd 10-1110000773_DW20_Drawer_Fridge_Freezer_202301_MAN.indd 10-11 11/1/2023 1:36 pm11/1/2023 1:36 pm