Panasonic KX-FT63BX User manual

©2000 Kyushu Matsushita Electric Co., Ltd. All
rights reserved. Unauthorized copying and
distribution is a violation of law.
KX-FT63BX
KX-FT63BX-W
(for Asia, Middle Near East and Other Areas)
Facsimile with Telephone Answering system
ORDERNO.KMF0011462C3

1 INTRODUCTION 3
1.1. SAFETY PRECAUTIONS 3
1.2. INSULATION RESISTANCE TEST 3
1.3. FOR SERVICE TECHNICIANS 3
1.4. BATTERY CAUTION 3
1.5. AC CAUTION 4
1.6. PERSONAL SAFETY PRECAUTIONS 5
1.7. FEATURES 6
1.8. SPECIFICATIONS 7
1.9. OPTIONAL ACCESSORIES 7
1.10. ITU-T NO. 1 TEST CHART 8
1.11. LOCATION OF CONTROLS 10
1.12. CONNECTIONS 12
1.13. INSTALLATION 13
1.14. MAINTENANCE ITEMS AND COMPONENT LOCATIONS
16
2 TROUBLESHOOTING GUIDE 20
2.1. TROUBLESHOOTING SUMMARY 20
2.2. USER RECOVERABLE ERRORS 21
2.3. TROUBLESHOOTING DETAILS 24
2.4. PROGRAMMING AND LISTS 75
2.5. TEST FUNCTIONS 82
3 ADJUSTMENTS 84
3.1. ADJUSTING THE FEED PRESSURE 84
4 DISASSEMBLY INSTRUCTIONS 85
4.1. HOW TO REMOVE THE BOTTOM FRAME 85
4.2. HOW TO REMOVE THE OPERATION PANEL BLOCK
86
4.3. HOW TO REMOVE THE OPERATION BOARD AND LCD
87
4.4. HOW TO REMOVE THE DIGITAL, ANALOG, POWER
SUPPLY 88
4.5. HOW TO REMOVE THE HANDSET CRADLE CABINET
AND SPEAKER 89
4.6. HOW TO REMOVE THE MOTOR BLOCK 90
4.7. HOW TO REMOVE THE ROLLERS 92
4.8. HOW TO REMOVE THE IMAGE SENSOR 93
4.9. HOW TO REMOVE THE IMAGE SENSOR 94
4.10. HOW TO REMOVE THE DOCUMENT TRAY 95
4.11. HOW TO REMOVE THE INSTALLATION POSITION OF
THE LEAD WIRES 96
5 HOW TO REPLACE THE FLAT PACKAGE IC 97
5.1. PREPARATION 97
5.2. FLAT PACKAGE IC REMOVAL PROCEDURE 97
5.3. FLAT PACKAGE IC INSTALLATION PROCEDURE 98
5.4. BRIDGE MODIFICATION PROCEDURE 98
6 CIRCUIT OPERATIONS 99
6.1. CONNECTION DIAGRAM 99
6.2. GENERAL BLOCK DIAGRAM 100
6.3. CONTROL SECTION 102
6.4. FACSIMILE SECTION 109
6.5. SENSORS AND SWITCHES 119
6.6. MODEM SECTION 123
6.7. ANALOG UNIT BLOCK DIAGRAM 130
6.8. NCU SECTION 131
6.9. ITS (INTEGRATED TELEPHONE SYSTEM) AND
MONITOR SECTION 133
6.10. OPERATION BOARD SECTION 135
6.11. LCD SECTION 136
6.12. POWER SUPPLY BOARD SECTION 137
7 TERMINAL GUIDE OF THE ICｴS TRANSISTORS AND DIODES
140
8 FIXTURES AND TOOLS 141
9 CABINET, MECHANICAL AND ELECTRICAL PARTS
LOCATION 142
9.1. OPERATION PANEL SECTION 142
9.2. UPPER CABINET SECTION 143
9.3. LOWER CABINET/P.C.B. SECTION 144
9.4. MOTOR SECTION 145
9.5. ACTUAL SIZE OF SCREWS AND WASHER 146
10 ACCESSORIES AND PACKING MATERIALS 147
11 REPLACEMENT PARTS LIST 148
11.1. CABINET AND ELECTRICAL PARTS 148
11.2. DIGITAL BOARD PARTS 149
11.3. ANALOG BOARD PARTS 151
11.4. OPERATION BOARD PARTS 152
11.5. POWER SUPPLY BOARD PARTS 152
11.6. FIXTURES AND TOOLS 153
12 FOR THE SCHEMATIC DIAGRAMS 154
13 PRINTED CIRCUIT BOARD 155
13.1. DIGITAL BOARD: COMPONENT VIEW 155
13.2. DIGITAL BOARD: BOTTOM VIEW 156
13.3. ANALOG BOARD: COMPONENT VIEW 157
13.4. ANALOG BOARD: BOTTOM VIEW 158
13.5. OPERATION BOARD 159
13.6. POWER SUPPLY BOARD 160
14 SCHEMATIC DIAGRAM 161
14.1. DIGITAL BOARD 161
14.2. SCHEMATIC DIAGRAM (ANALOG CIRCUIT) 162
14.3. SCHEMATIC DIAGRAM (OPERATION CIRCUIT) 163
14.4. SCHEMATIC DIAGRAM (SWITCHING POWER SUPPLY)
164
CONTENTS
Page Page
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1 INTRODUCTION
1.1. SAFETY PRECAUTIONS
1.Before servicing, unplug the AC power cord to prevent an electric shock.
2.When replacing parts, use only the manufacturer´s recommended components.
3.Check the condition of the power cord. Replace if wear or damage is evident.
4.After servicing, be sure to restore the lead dress, insulation barriers, insulation papers, shields, etc.
5.Before returning the serviced equipment to the customer, be sure to perform the following insulation resistance test to prevent
the customer from being exposed to shock hazards.
1.2. INSULATION RESISTANCE TEST
1.Unplug the power cord and short the two prongs of the plug with a jumper wire.
2.Turn on the power switch.
3.Measure the resistance value with an ohmmeter between the jumpered AC plug and each exposed metal cabinet part (screw
heads, control shafts, bottom frame, etc.).
Note: Some exposed parts may be isolated from the chassis by design. These will read infinity.
4. If the measurement is outside the specified limits, there is a possibility of a shock hazard.
The equipment should be repaired and rechecked before it is returned to the customer.
1.3. FOR SERVICE TECHNICIANS
ICs and LSIs are vulnerable to static electricity.
When repairing, the following precautions will help prevent recurring malfunctions.
1.Cover the plastic part´s boxes with aluminum foil.
2.Ground the soldering irons.
3.Use a conductive mat on the worktable.
4.Do not touch the IC or LSI pins with bare fingers.
1.4. BATTERY CAUTION
CAUTION
Danger of explosion if battery is incorrectly replaced.
Replace only with the same or equivalent type recommended by the manufacture. Dispose of used batteries according to the
manufacturer´s instructions.
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1.5. AC CAUTION
For safety, before closing the lower cabinet, please make sure of the following precautions.
(1) The earth lead is fixed with the screw.
(2) The AC connector is connected properly.
(3) Wrap the AC lead around the core 2 times.
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1.6. PERSONAL SAFETY PRECAUTIONS
1.6.1. MOVING SECTIONS OF THE UNIT
Be careful not to let your hair, clothes, fingers, accessories, etc., become caught in any moving sections of the unit.
The moving sections of the unit are the rollers and a gear. There is a separation roller and a document feed roller which are rotated
by the document feed motor. A gear rotates the two rollers. Be careful not to touch them with your hands, especially when the unit
is operating.
1.6.2. LIVE ELECTRICAL SECTIONS
All the electrical sections of the unit supplied with AC power by the AC power cord are live.
Never disassemble the unit for service with the AC power supply plugged in.
(Bottom view)
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1.7. FEATURES
General
·Easy Dial Operation by Jog Dial
·Automatic Paper Cutter with Paper Curl Reduction Technology
Facsimile
·Resolution: Standard/Fine/Super Fine/Halftone
·Copier Function
·Help Printout
·Automatic Document Feeder (10 Sheets)
·Easy-to-view LCD (15 Characters)
Integrated telephone system
·Telephone Directory (100 Stations)
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1.8. SPECIFICATIONS
Applicable Lines: Public Switched Telephone Network
Document Size: Max. 216 mm (8 1/2”) in width
Max. 600 mm (23 5/8”) in length
Effective Scanning Width: 208mm (8 3/16”)
Recording Paper Size: 216 mm max. 30 m (8 1/2”×98”) roll
Effective Printing Width: 208 mm (8 3/16”)
Transmission Time*: Approx. 15 s/page (Original mode)**
Approx. 30 s/page (G3 Normal mode)
Scanning Density: Horizontal:
8 pels/mm (203 pels/inch)
Vertical:
3.85 lines/mm (98 lines/inch)—STANDARD mode
7.7 lines/mm (196 lines/inch)—FINE/HALF TONE mode
15.4 lines/mm (392 lines/inch)—SUPER FINE mode
Halftone Level: 64-level
Scanner Type: Contact Image Sensor (CIS)
Printer Type: Thermal Printing
Data Compression System: Modified Huffman (MH), Modified READ (MR)
Modem Speed: 9,600 / 7,200 / 4,800 / 2,400 bps; Automatic Fallback
Operating Environment: 5°C—35°C (41°F—95°F), 45 %—85 % RH (Relative Humidity)
Dimensions (H×W×D): 122 mm × 348 mm × 270 mm (4 13/16” × 13 11/16” × 10 5/8”)
Mass (Weight): Approx. 2.7 kg (5.9 lb.)
Power Consumption: Standby: Approx. 5.5W
Transmission: Approx. 21 W
Reception: Approx. 31 W (When receiving the ITU-T No. 1 Test Chart)
Copy: Approx. 28 W (When copying the ITU-T No. 1 Test Chart)
Maximum: Approx. 110 W (When copying a 100 % black document)
Power Supply: 220-240 V AC, 50/60 Hz
* Transmission speed depends upon the contents of the pages, resolution, telephone line conditions and capability of the other
party´s machine.
** The 15 second speed is based upon the ITU-T No. 1 Test Chart.
Note:
·Any details given in these instructions are subject to change without notice.
·The pictures and illustrations in these instructions may vary slightly from the actual product.
1.9. OPTIONAL ACCESSORIES
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1.10. ITU-T NO. 1 TEST CHART
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1.10.1. CCIT NO. 2 TEST CHART
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1.11. LOCATION OF CONTROLS
1.11.1. OVERVIEW
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1.11.2. CONTROL PANEL
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1.12. CONNECTIONS
NOTE
When you operate this products, the power outlet should be near the product and easily accessible.
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1.13. INSTALLATION
1.13.1. INSTALLING THE RECORDING PAPER
1Open the cover by pressing the cover open button and install
the recording paper roll.
If the paper is secured with glue or tape, cut approximately 15
cm (6 inches) from the beginning.
2Insert the leading edge of the paper into the opening above
the thermal head and pull it out of the unit.
·Make sure that there is no slack in the paper roll.
3Close the cover securely by pushing down on both ends.
Display:
4Press
·The whit will eject the paper slightly and cut it.
Note:
·Only use the included roll of paper or specified recording paper, or else the print quality may be affected and/or excessive
thermal head wear may occur.
·To order recording paper, see OPTIONAL ACCESSORIES (P.7).
·When the power cord is connected, every time you close the cover a message will be printed if the recording paper is set
to the wrong side, a message will not be printed.
Install the paper correctly.
·If you do not press within 30 seconds after closing the cover, the whit will automatically eject the paper slightly
and cut it.
1.13.2. DOCUMENT STACKER
Install the document stacker.
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1.13.3. SETTING YOUR LOGO
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1.13.4. TO SELECT CHARACTERS WITH THE DIAL KEYPAD
Pressing the dial keys will select a character as shown below.
1.13.5. DOCUMENTS YOU CAN SEND
Note:
Remove clips, staples or other similar fastening objects.
Check that ink, paste or correction fluid has dried.
Do not send the following types of documents. Use copies for fax transmission.
·Chemically treated paper such as carbon or carbonless duplicating paper
·Electrostatically charged paper
·Heavily curled, creased or torn paper
·Paper with a coated surface
·Paper with a faint image
·Paper with printing on the opposite side that can be seen through the front (e.g. newspaper)
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1.14. MAINTENANCE ITEMS AND COMPONENT LOCATIONS
1.14.1. OUTLINE
MAINTENANCE AND REPAIRS ARE PERFORMED USING THE FOLLOWING STEPS.
1.Periodic maintenance
Inspect the equipment periodically and if necessary, clean any contaminated parts.
2.Check for breakdowns
Look for problems and consider how they arose.
If the equipment can be still used, perform copying, self testing or communication testing.
3.Check equipment
Perform copying, self testing and communication testing to determine if the problem originates from the transmitter, receiver or
the telephone line.
4.Determine causes
Determine the causes of equipment problem by troubleshooting.
5.Equipment repairs
Repair or replace the defective parts and take appropriate measures at this stage to ensure that the problem will not recur.
6.Confirm normal operation of the equipment
After completing the repairs, conduct copying, self testing and communication testing to confirm that the equipment operates
normally.
7.Record keeping
Make a record of the measures taken to rectify the problem for future reference.
1.14.2. MAINTENANCE CHECK ITEMS/COMPONENT LOCATIONS
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1.14.2.1. MAINTENANCE LIST
NO. OPERATION CHECK REMARKS
1Document Path Remove any foreign matter such as paper. —
2Rollers If the roller is dirty, clean it with a damp cloth then dry
thoroughly. See MAINTENANCE (P.18)
3Thermal Head If the thermal head is dirty, clean the printing surface
with a cloth moistened with denatured alcohol (alcohol
without water), then dry thoroughly.
See MAINTENANCE (P.18) and
DISASSEMBLY INSTRUCTIONS
(P.85).
4Glass If the glass is dirty, clean the with a dry soft cloth. See MAINTENANCE (P.18)
5Sensors Document sensor (PS1), Read position sensor (SW42),
Recording paper/cover open sensor (SW1),Jam sensor
(SW3)
See SENSOR SECTION (P.72).
and SENSORS AND SWITCHES
(P.119).
6Abnormal, wear and tear or loose parts If the glass is dirty, clean them with a dry soft cloth. —
1.14.2.2. MAINTENANCE CYCLE
No. Item Cleaning Cycle Replacement
Cycle Procedure
1Separation Roller
(Ref. No. 10) 3 months 7 years* (100,000 documents) See HOW TO REMOVE THE ROLLERS (P.92).
2Separation Roller
(Ref. No. 12) 3 months 7 years* (100,000 documents) See HOW TO REMOVE THE ROLLERS (P.92).
3Feed Rollers
(Ref. No. 7) 3 months 7 years* (100,000 documents) See HOW TO REMOVE THE ROLLERS (P.92).
4Thermal Head
(Ref. No. 79) 3 months 7 years* (100,000 documents) See HOW TO REMOVE THE IMAGE SENSOR
(P.94).
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1.14.3. MAINTENANCE
1.14.3.1. CLEANING THE DOCUMENT FEEDER UNIT
If misfeeding occurs frequently or if dirty patterns or black bands appear on a copied or transmitted document, clean the document
feeder.
1Disconnect the power cord and the telephone line cord.
2Open the cover by pressing the cover open button.
3Clean the document feeder rollers, sub roller and rubber flap
with a cloth moistened with isopropyl rubbing alcohol, and let all
parts dry thoroughly.
4Clean the white plate and glass with a soft dry cloth.
5Close the cover securely by pushing down on both ends.
6Connect the power cord and the telephone line cord.
caution:
Do not use paper products, such as paper towels or
tissues, to clean the inside of the unit.
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1.14.3.2. CLEANING THE THERMAL HEAD
If dirty patterns or black bands appear on a copied or received document, clean the thermal head.
1Disconnect the power cord and the telephone line cord.
2Open the cover by pressing the cover open buton.
3Clean the thermal head with a cloth moistened with isopropyl
rubbing alcohol, and let it dry thoroughly.
4Close the cover securely by pushing down on both ends.
5Connect the power cord and the telephone line cord.
Caution:
To prevent a malfunction due to static electricity, do not
use a dry cloth and do not touch the thermal head directly
with your fingers.
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2 TROUBLESHOOTING GUIDE
2.1. TROUBLESHOOTING SUMMARY
2.1.1. TROUBLESHOOTING
After confirming the problem by asking the user, troubleshoot according to the instructions and observe the following precautions.
2.1.2. PRECAUTIONS
1.If there is a problem with the print quality or the paper feed, first check if the installation space and the print paper meets the
specifications, the paper selection lever/paper thickness lever is set correctly, and the paper is set correctly without any slack.
2.Before troubleshooting, first check that the connectors and cables are connected correctly (not loose).
If the problem occurs randomly, check it very carefully.
3.When connecting the AC power cord with the unit case and checking the operation, exercise utmost care when handling electric
parts in order to avoid electric shocks and short-circuits.
4.After troubleshooting, double check that you have not forgotten any connectors, left any loose screws, etc.
5.Always test to verify that the unit is working normally.
2.1.3. WHEN YOU DON´T KNOW HOW TO OPERATE THE UNIT, USE THE HELP
FUNCTION
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