Panasonic WH-SHF09F3E5 User manual

© Panasonic Corporation 2014.
Order No. PAPAMY1402032CE
Indoor Unit Outdoor Unit
WH-SHF09F3E5
WH-SHF12F6E5
WH-UH09FE5
WH-UH12FE5
Destination
Europe
PRECAUTION OF LOW TEMPERATURE
In order to avoid frostbite, be assured of no refrigerant leakage during the installation or repairing of refrigerant circuit.
WARNING
This service information is designed for experienced repair technicians only and is not designed for use by the general public.
It does not contain warnings or cautions to advise non-technical individuals of potential dangers in attempting to service a product.
Products powered by electricity should be serviced or repaired only by experienced professional technicians. Any attempt to
service or repair the products dealt with in this service information by anyone else could result in serious injury or death.

2
TABLE OF CONTENTS
PAGE PAGE
1. Safety Precautions .............................................3
2. Specifications .....................................................5
2.1 WH-SHF09F3E5 WH-UH09FE5...................5
2.2 WH-SHF12F6E5 WH-UH12FE5...................7
3. Features...............................................................9
4. Location of Controls and Components..........10
4.1 Indoor Unit ...................................................10
4.2 Outdoor Unit.................................................19
5. Dimensions .......................................................20
5.1 Indoor Unit ...................................................20
5.2 Outdoor Unit.................................................21
6. Refrigeration and Water Cycle Diagram ........22
7. Block Diagram ..................................................24
8. Wiring Connection Diagram ............................25
8.1 Indoor Unit ...................................................25
8.2 Outdoor Unit.................................................27
9. Electronic Circuit Diagram ..............................28
9.1 Indoor Unit ...................................................28
9.2 Outdoor Unit.................................................30
10. Printed Circuit Board .......................................31
10.1 Indoor Unit ...................................................31
10.2 Outdoor Unit.................................................33
11. Installation Instruction.....................................35
11.1 Select the Best Location ..............................35
11.2 Indoor/Outdoor Unit Installation Diagram ....35
11.3 Indoor Unit ...................................................36
11.4 Outdoor Unit.................................................41
12. Operation and Control .....................................45
12.1 Basic Function .............................................45
12.2 Water Pump .................................................60
12.3 Pump Down Operation [Service Mode: 01] .62
12.4 Flow Switch..................................................62
12.5 Indoor Unit Safety ........................................63
12.6 Auto Restart Control ....................................63
12.7 Indication Panel ...........................................63
12.8 Indoor Back-Up Heater Control ...................64
12.9 Tank Booster Heater Control .......................65
12.10Base Pan Heater Control (Optional) ............65
12.11Sterilization Mode ........................................66
12.12Quiet Operation............................................66
12.13Anti Freeze Control......................................67
12.14Solar Operation (Optional)...........................68
12.15External Room Thermostat Control (Optional)
....................................................................71
12.16Three Ways Valve Control...........................72
12.17Two Ways Valve Control .............................72
12.18Holiday Mode ...............................................73
12.19Dry Concrete Function.................................73
13. Protection Control............................................74
13.1 Protection Control for All Operations .......... 74
13.2 Protection Control for Heating Operation.... 76
14. Servicing Guide ............................................... 77
14.1 How to Take Out Front Plate ...................... 77
14.2 How to Take Out Side Cabinet ................... 77
14.3 Test Run ..................................................... 77
14.4 Proper Pump Down Procedure [SERVICE
MODE: 01] .................................................. 77
14.5 How to Adjust Water Flow Rate [SERVICE
MODE: 02] .................................................. 78
14.6 Expansion Vessel Pre Pressure Checking . 78
14.7 Dry Concrete [SERVICE MODE: 03] .......... 78
14.8 EEPROM Factory Default Data Setup
Procedure ................................................... 79
15. Maintenance Guide.......................................... 80
16. Troubleshooting Guide................................... 82
16.1 Refrigeration Cycle System ........................ 82
16.2 Relationship between the Condition of the Air-
to-Water Heatpump Indoor and Outdoor Units
and Pressure and Electric Current.............. 83
16.3 Breakdown Self Diagnosis Function ........... 84
16.4 Error Codes Table....................................... 85
16.5 Self-diagnosis Method ................................ 87
17. Disassembly and Assembly Instructions ... 124
17.1 To Remove Front Plate............................. 124
17.2 To Remove Cabinet.................................. 124
17.3 To Remove Pressure Gauge .................... 125
17.4 To Remove Control Panel ........................ 125
17.5 To Remove RCCB .................................... 126
17.6 To Remove Transformer and Electronic
Controller Board........................................ 127
17.7 To Remove Pressure Relief Valve, Flow
Switch and Air Purge Valve ...................... 127
17.8 To Remove Water Pump and Bottle Complete
................................................................. 128
18. Technical Data ............................................... 130
18.1 Operation Characteristics ......................... 130
18.2 Heating Capacity Table............................. 134
18.3 Heating Capacity Table............................. 135
18.4 Usage Limitation ....................................... 135
19. Exploded View and Replacement Parts List136
19.1 WH-SHF09F3E5 WH-SHF12F6E5.......... 136
19.2 WH-UH09FE5 WH-UH12FE5.................. 138

3
CAUTION
WARNING
WARNING
1. Safety Precautions
Read the following “SAFETY PRECAUTIONS” carefully before perform any servicing.
Electrical work must be installed or serviced by a licensed electrician. Be sure to use the correct rating and main
circuit for the model installed.
The caution items stated here must be followed because these important contents are related to safety. The
meaning of each indication used is as below. Incorrect installation or servicing due to ignoring of the instruction
will cause harm or damage, and the seriousness is classified by the following indications.
This indication shows the possibility of causing death or serious injury.
This indication shows the possibility of causing injury or damage to properties.
The items to be followed are classified by the symbols:
Carry out test run to confirm that no abnormality occurs after the servicing. Then, explain to user the operation,
care and maintenance as stated in instructions. Please remind the customer to keep the operating instructions for
future reference.
1. Do not modify the machine, part or material during repairing service.
2. If wiring unit is supplied as repairing part, do not repair or connect the wire even partial wire break. Exchange the whole wiring unit.
3. Do not wrench the fasten terminal. Pull it out or insert it straightly.
4. Do not install outdoor unit near handrail of veranda. When installing outdoor unit at veranda of high rise building, child may climb up to
outdoor unit and cross over the handrail and causing accident.
5. Do not use unspecified cord, modified cord, joint cord or extension cord for power supply cord. Do not share the single outlet with other
electrical appliances. Poor contact, poor insulation or over current will cause electrical shock or fire.
6. Do not tie up the power supply cord into a bundle by band. Abnormal temperature rise on power supply cord may happen.
7. Do not insert your fingers or other objects into the unit, high speed rotating fan may cause injury.
8. Do not sit or step on the unit, you may fall down accidentally.
9. Keep plastic bag (packaging material) away from small children, it may cling to nose and mouth and prevent breathing.
10. Do not use pipe wrench to install refrigerant piping. It might deform the piping and cause the unit to malfunction.
11. Do not purchase unauthorized electrical parts for installation, service, maintenance and etc.. They might cause electrical shock or fire.
12. Do not modify the wiring of indoor/outdoor unit for installation of other components (i.e. heater, etc). Overloaded wiring or wire
connection points may cause electrical shock or fire.
13. Do not add or replace refrigerant other than specified type. It may cause product damage, burst and injury etc.
14. For electrical work, follow local wiring standard, regulation and this installation instruction. An independent circuit and single outlet must be
used. If electrical circuit capacity is not enough or defect found in electrical work, it will cause electrical shock or fire.
15. For water circuit installation work, follow to relevant European and national regulations (including EN61770) and local plumbing and building
regulation codes.
16. Engage dealer or specialist for installation or servicing. If the installation or servicing done by the user is defective, it will cause water leakage,
electrical shock or fire.
17. This is a R407C model, when connecting the piping, do not use any existing (R22) pipes and flare nuts. Using such same may cause
abnormally high pressure in the refrigeration cycle (piping), and possibly result in explosion and injury. Use only R407C refrigerant.
Thickness or copper pipes used with R407C must be 0.8 mm or more. Never use copper pipes thinner than 0.8 mm.
It is desirable that the amount of residual oil is less than 40 mg/10 m.
18. When install or relocate Air to Water Heatpump indoor/outdoor unit, do not let any substance other than the specified refrigerant, eg. air etc
mix into refrigerant cycle (piping). Mixing of air etc. will cause abnormal high pressure in refrigeration cycle and result in explosion, injury etc.
This symbol denotes item that is PROHIBITED from doing.

4
CAUTION
19. Install according to this installation instructions strictly. If installation is defective, it will cause water leakage, electrical shock or fire.
20. Install at a strong and firm location which is able to withstand the set’s weight. If the strength is not enough or installation is not properly done,
the set will drop and cause injury.
21. Do not use joint cable for indoor/outdoor connection cable. Use specified indoor/outdoor connection cable, refer to instruction CONNECT
THE CABLE TO THE INDOOR UNIT and connect tightly for indoor/outdoor connection. Clamp the cable so that no external force will be acted
on the terminal. If connection or fixing is not perfect, it will cause heat up or fire at the connection.
22. This equipment is strongly recommended to be installed with Residual Current Device (RCD) on-site according to the respective national
wiring rules or country-specific safety measures in terms of residual current.
23. During installation, install the refrigerant piping properly before run the compressor. Operation of compressor without fixing refrigeration piping
and valves at opened condition will cause suck-in of air, abnormal high pressure in refrigeration cycle and result in explosion, injury etc.
24. During pump down operation, stop the compressor before remove the refrigeration piping. Removal of refrigerant piping while compressor is
operating and valves are opened will cause suck-in of air, abnormal high pressure in refrigerant cycle and result in explosion, injury etc.
25. Tighten the flare nut with torque wrench according to specified method. If the flare nut is over tightened, after a long period, the flare may
break and cause refrigerant gas leakage.
26. After completion of installation, confirm there is no leakage of refrigerant gas. It may generate toxic gas when the refrigerant contacts with fire.
27. Ventilate the room if there is refrigerant gas leakage during operation. Extinguish all fire sources if present. It may cause toxic gas when the
refrigerant contacts with fire.
28. Only use the supplied or specified installation or servicing parts, else, it may cause unit vibrate loose, water leakage, electrical shock or fire.
29. The unit is only for use in a closed water system. Utilization in an open water circuit may lead to excessive corrosion of water piping and risk of
incubating bacteria colonies, particularly Legionella, in water.
30. If there is any doubt about the installation procedure or operation, always contact the authorized dealer for advice and information.
31. Select a location where in case of water leakage, the leakage will not cause damage to other properties.
32. When installing electrical equipment at wooden building of metal lath or wire lath, in accordance with electrical facility standard, no electrical
contact between equipment and building is allowed. Insulator must be installed in between.
33. Work done to the indoor/outdoor unit after remove the front plate cover that secured by screws, must be carried out under the supervision of
authorized dealer and licensed installation contractor.
34. This equipment must be properly earthed. Earth line must not be connected to gas pipe, water pipe, earth of lightning rod and telephone.
Otherwise, it may cause electrical shock in case equipment breakdown or insulation breakdown.
1. Do not install the air-to-water heatpump indoor unit and outdoor unit at place where leakage of flammable gas may occur. In case gas
leaks and accumulates at surrounding of the unit, it may cause fire.
2. Do not release refrigerant.
Do not release refrigerant during piping work for installation, re-installation and during repairing a refrigeration parts. Take care of the
liquid refrigerant, it may cause frostbite.
3. Do not install this appliance in a laundry room or other high humidity location. This condition will cause rust and damage to the unit.
4. Make sure the insulation of power supply cord does not contact hot part (i.e. refrigerant piping, water piping) to prevent from insulation
failure (melt).
5. Do not touch the sharp aluminium fin, sharp parts may cause injury.
6. Do not apply excessive force to water pipes that may damage the pipes. If water leakage occurs, it will cause flooding and damage to
other properties.
7. Carry out drainage piping as mentioned in installation instructions. If drainage is not perfect, water may enter the room and damage the
furniture.
8. Select an installation location which is easy for maintenance.
9. Power supply connection to indoor unit.
Power supply point should be in easily accessible place for power disconnection in case of emergency.
Must follow local national wiring standard, regulation and this installation instruction.
Strongly recommended to make permanent connection to a circuit breaker.
- Power Supply 1: Use approved 15/16A 2-poles circuit breaker with a minimum contact gap of 3.0 mm.
- Power Supply 2: Use approved 15/16A 2-poles circuit breaker with a minimum contact gap of 3.0 mm.
10. Ensure the correct polarity is maintained throughout all wiring. Otherwise, it will cause electrical shock or fire.
11. After installation, check the water leakage condition in connection area during test run. If leakage occur, it will cause damage to other
properties
12. Installation work.
It may need two or more people to carry out the installation work. The weight of indoor/outdoor unit might cause injury if carried by one person.

5
2. Specifications
2.1 WH-SHF09F3E5 WH-UH09FE5
Item Unit Outdoor Unit
Performance Test Condition EN14511
Condition
(Ambient/Water) A7W35 A2W35
kW 9.00 9.00
BTU/h 30700 30700
Heating Capacity
kcal/h 7740 7740
W/W 4.64 3.45
COP kcal/hW 3.99 2.97
dB (A) 49 -
Noise Level Power Level dB 66 -
Air Flow m3/min (ft3/min) 76.8 (2710)
Refrigeration Control Device Expansion Valve
Refrigeration Oil cm3FV50S (1600)
Refrigerant (R407C) kg (oz) 2.90 (102.3)
Height mm (inch) 1340 (52-3/4)
Width mm (inch) 900 (35-7/16)
Dimension
Depth mm (inch) 320 (12-19/32)
Net Weight kg (lbs) 104 (229)
Liquid mm (inch) 9.52 (3/8)
Pipe Diameter Gas mm (inch) 15.88 (5/8)
Standard Length m (ft) 7 (23.0)
Pipe Length Range m (ft) 3 (9.8) ~ 30 (98.4)
I/D & O/D Height Difference m (ft) 20 (65.6)
Additional Gas Amount g/m (oz/ft) 70 (0.8)
Refrigeration Charge Less m (ft) 10 (32.8)
Type Hermetic Motor (Rotary)
Motor Type Brushless (4-poles)
Compressor
Rated Output kW 3.40
Type Propeller Fan
Material PP
Motor Type DC (8-poles)
Input Power W —
Output Power W 60
Fan
Fan Speed rpm 490 (Top Fan) 530 (Bottom Fan)
Fin material Aluminium (Pre Coat)
Fin Type Corrugated Fin
Row × Stage × FPI 2 × 51 × 18
Heat Exchanger
Size (W × H × L) mm 903.7 × 1295.4 × 38.1
Item Unit
ø Single
V 230
Power Source (Phase, Voltage, Cycle)
Hz 50
Power Supply 1: Phase / Max. Current / Max. Input
Power ø / A / W Single / 28.5 / 6.09k
Power Supply 2: Phase / Max. Current / Max. Input
Power ø / A / W Single / 13.0 / 3.00k
Input Power kW 1.94 2.61
Maximum Input Power For Heat Pump System kW 6.09
Starting Current A 9.3

6
Item Unit
Running Current A 9.3 12.5
Maximum Current For Heat Pump System A 28.5
Power Factor % 91 91
Power factor means total figure of compressor and outdoor fan motor.
Number of core -
Power Cord Length m (ft) -
Thermostat Electronic Control
Protection Device Electronic Control
Item Unit Indoor Unit
Performance Test Condition EN14511
Outdoor Ambient °C -20 ~ 35
Operation Range Water Outlet °C 25 ~ 65
Internal Pressure Differential kPa 22.6
dB (A) 33
Noise Level Power Level dB 46
Height mm (inch) 892 (35-1/8)
Width mm (inch) 502 (19-3/4)
Dimension
Depth mm (inch) 353 (13-29/32)
Net Weight kg (lbs) 46 (101)
Liquid mm (inch) 9.52 (3/8)
Refrigerant Pipe Diameter Gas mm (inch) 15.88 (5/8)
Inlet mm (inch) 28 (1-3/32)
Water Pipe Diameter Outlet mm (inch) 28 (1-3/32)
Water Drain Hose Inner Diameter mm (inch) 15.00 (19/32)
Motor Type DC Motor
No. of Speed 7 (Software Selection)
Pump
Input Power W 54
Type Brazed Plate
No. of Plates 80
Size (H × W × L) mm 130 × 93 × 325
Hot Water Coil
Water Flow Rate l/min (m3/h) 25.8 (1.5)
Pressure Relief Valve Water Circuit kPa Open: 300, Close: 265 and below
Flow Switch Magnetic Lead Switch
Protection Device A Residual Current Circuit Breaker / Earth Leakage Circuit Breaker (30)
Volume I 10
Expansion Vessel MWP bar 3
Capacity of Integrated Electric Heater kW 3.00
Note:
Heating capacities are based on outdoor air temperature of 7°C Dry Bulb (44.6°F Dry Bulb), 6°C Wet Bulb
(42.8°F Wet Bulb) with controlled indoor water inlet temperature of 30°C and water outlet temperature of 35°C.
Specification are subjected to change without prior notice for further improvement.
Flow rate indicated are based on nominal capacity adjustment of leaving water temperature (LWT) 35°C and ∆T
= 5°C.

7
2.2 WH-SHF12F6E5 WH-UH12FE5
Item Unit Outdoor Unit
Performance Test Condition EN14511
Condition
(Ambient/Water) A7W35 A2W35
kW 12.00 12.00
BTU/h 41000 41000
Heating Capacity
kcal/h 10320 10320
W/W 4.46 3.26
COP kcal/hW 3.84 2.80
dB (A) 50 -
Noise Level Power Level dB 67 -
Air Flow m3/min (ft3/min) 80.0 (2830)
Refrigeration Control Device Expansion Valve
Refrigeration Oil cm3FV50S (1600)
Refrigerant (R407C) kg (oz) 2.90 (102.3)
Height mm (inch) 1340 (52-3/4)
Width mm (inch) 900 (35-7/16)
Dimension
Depth mm (inch) 320 (12-19/32)
Net Weight kg (lbs) 104 (229)
Liquid mm (inch) 9.52 (3/8)
Pipe Diameter Gas mm (inch) 15.88 (5/8)
Standard Length m (ft) 7 (23.0)
Pipe Length Range m (ft) 3 (9.8) ~ 30 (98.4)
I/D & O/D Height Difference m (ft) 20 (65.6)
Additional Gas Amount g/m (oz/ft) 70 (0.8)
Refrigeration Charge Less m (ft) 10 (32.8)
Type Hermetic Motor (Rotary)
Motor Type Brushless (4-poles)
Compressor
Rated Output kW 3.40
Type Propeller Fan
Material PP
Motor Type DC (8-poles)
Input Power W —
Output Power W 60
Fan
Fan Speed rpm 510 (Top Fan) 550 (Bottom Fan)
Fin material Aluminium (Pre Coat)
Fin Type Corrugated Fin
Row × Stage × FPI 2 × 51 × 18
Heat Exchanger
Size (W × H × L) mm 903.7 × 1295.4 × 38.1
Item Unit
ø Single
V 230
Power Source (Phase, Voltage, Cycle)
Hz 50
Power Supply 1: Phase / Max. Current / Max. Input
Power ø / A / W Single / 29.0 / 6.20k
Power Supply 2: Phase / Max. Current / Max. Input
Power ø / A / W Single / 26.0 / 6.00k
Input Power kW 2.69 3.68
Maximum Input Power For Heat Pump System kW 6.20
Starting Current A 12.9

8
Item Unit
Running Current A 12.9 17.2
Maximum Current For Heat Pump System A 29.0
Power Factor % 91 93
Power factor means total figure of compressor and outdoor fan motor.
Number of core -
Power Cord Length m (ft) -
Thermostat Electronic Control
Protection Device Electronic Control
Item Unit Indoor Unit
Performance Test Condition EN14511
Outdoor Ambient °C -20 ~ 35
Operation Range Water Outlet °C 25 ~ 65
Internal Pressure Differential kPa 39.8
dB (A) 33
Noise Level Power Level dB 46
Height mm (inch) 892 (35-1/8)
Width mm (inch) 502 (19-3/4)
Dimension
Depth mm (inch) 353 (13-29/32)
Net Weight kg (lbs) 47 (104)
Liquid mm (inch) 9.52 (3/8)
Refrigerant Pipe Diameter Gas mm (inch) 15.88 (5/8)
Inlet mm (inch) 28 (1-3/32)
Water Pipe Diameter Outlet mm (inch) 28 (1-3/32)
Water Drain Hose Inner Diameter mm (inch) 15.00 (19/32)
Motor Type DC Motor
No. of Speed 7 (Software Selection)
Pump
Input Power W 60
Type Brazed Plate
No. of Plates 80
Size (H × W × L) mm 130 × 93 × 325
Hot Water Coil
Water Flow Rate l/min (m3/h) 34.4 (2.1)
Pressure Relief Valve Water Circuit kPa Open: 300, Close: 265 and below
Flow Switch Magnetic Lead Switch
Protection Device A Residual Current Circuit Breaker / Earth Leakage Circuit Breaker (30)
Volume I 10
Expansion Vessel MWP bar 3
Capacity of Integrated Electric Heater kW 6.00
Note:
Heating capacities are based on outdoor air temperature of 7°C Dry Bulb (44.6°F Dry Bulb), 6°C Wet Bulb
(42.8°F Wet Bulb) with controlled indoor water inlet temperature of 30°C and water outlet temperature of 35°C.
Specification are subjected to change without prior notice for further improvement.
Flow rate indicated are based on nominal capacity adjustment of leaving water temperature (LWT) 35°C and ∆T
= 5°C.

9
3. Features
Inverter Technology
- Energy saving
High Efficiency
Compact Design
Environment Protection
- Non-ozone depletion substances refrigerant (R407C)
Long Installation Piping
- Long piping up to 30 meter with height difference 20 meter
- Flexible 4-way piping for outdoor unit
Easy to use control panel
- Holiday mode
- Dry concrete function
- Weekly timer setting
A-class energy efficiency pump
- Water pump speed can be set by selection at control panel
Weekly Timer setting
Protection Feature
- Random auto restart after power failure for safety restart operation
- Gas leakage protection
- Prevent compressor reverse cycle
- Inner protector to protect compressor
Serviceability Feature
- Breakdown Self Diagnosis function
- System Status Check Buttons for servicing purpose
- System Pumpdown Button for servicing purpose
- Front maintenance design for outdoor unit
Operation Condition
Indoor Outdoor
Water outlet temperature (°C) Ambient temperature (°C)
Maximum 65 35
HEATING Minimum 25 -20
NOTICE : When the outdoor temperature is out of the above temperature range, the heating capacity will drop significantly
and outdoor unit might stop for protection control.

10
4. Location of Controls and Components
4.1 Indoor Unit
4.1.1 Location of Control
OPERA TION
ACTUAL
HEATE R
BOOSTER
QUIET
SETTING
STATUS
SERVICE
HEAT
TANK
HEATE R
FORCE
°C
°C
ON
OFF
MON T UE WED THU FRI SAT SUN
hr
hr
kwh
Control Panel
OFF/ON Button
This button starts or stops the mode operation function of the unit.
Operation LED
This LED indicates the unit is in operation.
External Thermo Controller Connected Display
This LCD show the external thermo controller connected display.
Force Heater Request OFF/ON Indicator
This icon indicates force heater request OFF/ON mode operation.
Backup Heater Enabled/Disabled Indicator
This icon indicates backup heater enabled/disabled mode operation.
Quiet Mode Indicator
This icon indicates quiet mode operation.
Tank Mode Indicator
This icon indicates tank mode operation.
Heat Mode OFF/ON Indicator
This icon indicates heating mode OFF/ON operation.
Solar Display
This LCD show the solar display.
Caution (Tank Temperature above 60°C) Indicator
This LCD show the Caution display.
Timer/Clock Setting Display
This LCD show the weekly schedule timer setting and clock display.
Outdoor Ambient Temperature Display
This LCD show the outdoor ambient temperature.
Water Outlet Temperature Display
This LCD show the water outlet temperature.
Backup Heater Actual (OFF/ON) Indicator
This icon indicates backup heater actual (OFF/ON) operation.
Booster Heater Actual (OFF/ON) Indicator
This icon indicates booster heater actual (OFF/ON) operation.
System Setting Mode OFF/ON Indicator
This icon indicates the system setting mode request OFF/ON display.
System Status Check Mode OFF/ON Indicator
This icon indicates the status check mode request OFF/ON display.
System Service Mode OFF/ON Indicator
This icon indicates the system service mode request OFF/ON display.
Water pressure gauge
• Do not press or hit the glass cover using hard
and sharp objects. Failure to do so may cause
damage to the unit.
• Ensure that the water pressure is between 0.05
and 0.3 MPa (0.1 MPa = 1 bar).
• In case the water pressure is out of the above
range, consult an authorised dealer.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
15
16
17
18
19
1
2
3
4
5
7
8910 11 12
13 14
15
6
16
17
18

11
4.1.2 To adjust initial settings
Dealer
Select menus and determine settings according to the system available in the
household. It is recommended that all alterations of settings are done by an
authorised dealer or specialist.
• After initial installation, you may manually adjust the settings.
The initial setting remains active until the user changes it.
• The control panel can be used for multiple installations.
• Ensure the operation LED is OFF before setting.
• The system may not work properly if set wrongly. Please consult
an authorised dealer.
1Press and simultaneously and hold for
5 seconds until the display shows SETTING STATUS.
2Press or to select the menu.
3Press to enter the menu.
4Press or to select Yes/No, or other options.
YES: to enable the menu
No: to disable the menu
5Press to confirm.
Control Panel
DisplayOperation LED
yalpsiDgnitteS)02~1(uneM
1
Room Thermostat Connection
To select whether or not to connect to the optional room thermostat. YES
2
Indoor Backup Heater Selection
To reduce the heater power if unnecessary.
*Options of kW vary depending on the model.
*3 kW / 6 kW /
9 kW
3
Water System Freeze Prevention
To activate or deactivate the water freeze prevention when the system is OFF. YES
4
Tank Connection
To select whether or not to connect to the optional water tank unit.
Note: If NO is selected, menus 5 to 14 are skipped.
YES
5
Solar Priority
To select the use of solar panel for heating up the water tank. YES
6
Heating Priority
To select the room heating as priority during HEAT + TANK mode.
Note: If YES is selected, menus 7 and 8 are skipped for HEAT + TANK mode.
YES
NO
NO
NO
NO
NO
7
Heating Operation Interval
To set the interval for HEAT mode during HEAT + TANK mode.
Note: If YES is selected in menu 6, this menu is skipped.
0.5 hours ~
10 hours
8
Tank Heat-up Interval
To set the interval for the water tank during HEAT + TANK mode.
Note: If YES is selected in menu 6, this menu is skipped.
5 minutes ~
1 hour 35 minutes

12
9
Booster Heater
To activate or deactivate the water tank’s booster heater.
Note: If NO is selected, menu 10 is skipped.
YES
10
Booster Heater Delay Timer
To delay time for the booster heater to activate while the system is heating up
the water tank.
20 minutes ~
1 hour 35 minutes
• Do not use the system during sterilisation in order to prevent scalding with hot water, or overheating of shower.
• Ask an authorised dealer to determine the level of sterilisation function field settings according to the local laws and
regulations.
11
Sterilisation
To sterilise the water tank, if required.
Note: If NO is selected, menus 12 to 14 are skipped.
YES
12
Sterilisation Day & Time
To set timer for sterilisation.
(Only once a week. Operates even under a standby condition)
Monday ~
Sunday
0:00 ~ 23:50
13
Sterilisation Temperature
To set the temperature of sterilisation. 40 °C ~ 75 °C
14
Continuation of Sterilisation
To maintain heating temperature in order to complete the sterilisation.
5 minutes ~
1 hour
15
Base Pan Heater
To select whether or not to connect to the optional base pan heater.
Note: If NO is selected, menu 16 is skipped.
YES
16
Base Pan Heater type
Type A - The base pan heater activates only during deice operation.
sierutarepmettneibmaroodtuonehwsetavitcaretaehnapesabehT-BepyT
5 °C or lower.
A
NO
NO
NO
B
17
Dry Concrete
During construction to dry the concrete under a preset temperature.
Do not use this menu for any other purposes and in period other than during
construction.
1 day ~ 99 days
User
Control panel preparation
1.
2or to set the current day.
3Press
Repeat steps
Press
Press
to confirm.
42and 3to set the current time.
■ Note:
:wolebsesacnitesebotdeenemitdnayadtnerrucehT•
- When the power is turned on for the first time.
ehtnodenrutsawrewopehtecnisdespalesahemitgnolA-
last time.
• The current time that has been set will be the standard time for
all the timer operations.
Caution Indicator (Tank Temperature above 60 °C)
Dealer
Operation/settings to be done only by the authorised dealer/specialist.
User
Operation/settings to be done by the authorised dealer/specialist or user.

13
4.1.3 How to use
User
Enjoy quiet operation
Press .
• This operation reduces the noise of outdoor unit.
The operation may cause heating ability to decrease.
User
System status check mode
1sserP .
(The display shows STATUS.)
2sserP or to check the selected mode.
• Dry concrete (does not show during normal
operation)
• The Water Inlet Temperature
• Tank Temperature
• Compressor Running Frequency
• Error History
• Heat mode total power consumption (Up to 999 days)
• Tank mode total power consumption (Up to 999 days)
• Press to exit the STATUS mode.
■ Note:
• Once the STATUS mode is entered, the display
shows STATUS.
• The STATUS mode cannot be activated when the
display shows SETTING.
• The total power consumption is an estimated value
based on AC 230 V and may differ from value
measured by precise equipment.
■
Note: In normal operation, the , and buttons are not in use.
User
Turn on or off the syste
m
Press .
W
hen the system is ON, the operation LED is lit and the
actual water outlet temperature and outdoor ambient
t
emperature are shown on the display.
User
Select operation mode
Press to select operation mode.
HEAT rehtiesinoitarepoTAEHroolf/lenapehT•
turned ON or OFF.
• The outdoor unit provides heat to the
indoor unit.
HEAT
+ TANK
• The outdoor unit provides heat to the
sanitary tank and indoor unit.
• This mode cannot be selected when the
sanitary water tank is not installed.
TANK • The sanitary water tank is either turned
ON or OFF.
• The outdoor unit provides heat to the
sanitary water tank.
User
Initiate the backup heater
Press .
• The backup heater provides extra heat at low outdoor
temperature. The backup heater is possible only in the
heat mode.
• Once the backup heater is set, it is automaticall
y
operated when conditions are fulfilled.
• To disable the backup heater, press again.
The system is turned off by an external switch.

14
Dealer
Operation/settings to be done only by the authorised dealer/specialist.
User
Operation/settings to be done by the authorised dealer/specialist or user.
Dealer
System temperature setting
Temperature settingDisplay
The system controls the temperature for each menu based on the
outdoor ambient temperature.
• To set or change the temperatures, make sure to contact your
nearest authorised dealer.
1dlohdnasserP for 5 seconds to enter the
temperature range setting mode.
(The display shows SETTING.)
2sserP or to select a menu.
3sserP to enter the menu.
4sserP or to set the desired temperature.
5sserP to confirm the setting.
• Repeat steps 2to 5to set other menus.
User
Checking the temperature range
1dlohdnasserP for 5 seconds to enter the temperature range setting mode.
2sserP or to select a menu.
• Press to exit.
Menu Temperature
setting Display
C°51~C°51-.erutarepmettneibmaroodtuowolfognitteS
HEAT
C°51~C°51-.erutarepmettneibmaroodtuohgihfognitteS
Setting of water outlet temperature at low outdoor ambient
temperature. 25 °C ~ 65 °C
Setting of water outlet temperature at high outdoor ambient
temperature. 25 °C ~ 65 °C
During HEAT mode, the water outlet
temperature is adjusted as is shown the
diagram on the right.
It is performed within the preset temperature
range.
<Water outlet
temperature>
<Outdoor ambient temperature>
max. water temp.
min. water temp.
Setting of outdoor ambient temperature to turn OFF heating
operation during HEAT mode. 5 °C ~ 35 °C HEAT
Setting of outdoor ambient temperature to turn ON the backup
heater. -15 °C ~ 20 °C HEATER
C°57~C°04.erutarepmetknatretawyratinasfognitteS TANK

15
User
Shifting the water temperature
Desired temperature setting
This easil
y
shifts the water outlet temperature if the settin
g
is
undesirable.
1sserP to enter the water temperature shifting mode.
2sserP to change setting.
3sserP or to set the desired temperature.
(temperature range: -5 °C ~ 5 °C)
Temperature setting
+5
-5
Shift value
<Water outlet
t
emperature>
<Outdoor ambient temperature>
4sserP to confirm the setting.
■
Note:
• Press or wait for 30 seconds to exit the SETTING mode.
• The set temperature will be saved in the s
y
stem once confirmed.
• The SETTING mode cannot be activated when the SERVICE and STATUS indicators are ON.
• The s
y
stem will shift the temperature within water outlet temperature ran
g
e.
User
Holiday mode
• B
y
settin
g
the da
y
(
s
)
in holida
y
mode, it promotes ener
gy
savin
g
while you are on holiday, and enables the system to resume at the
preset temperature after your holiday.
• Ensure that the s
y
stem is OFF before settin
g
.
• The s
y
stem will resume operation automaticall
y
at 00:00 am after
the holiday.
• The da
y
the HOLIDAY mode was set is counted as da
y
1.
Desired days
Example:
Settin
g
the holida
y
mode on June 21, 08:00 am. B
y
settin
g
3 da
y
s,
t
he s
y
stem resumes operation on June 24, 00:00 am.
1sserP to enter the HOLIDAY mode.
2sserP or to set the desired days.
(Setting range: 1 day ~ 999 days)
3sserP to confirm the setting.
■
Note:
• Press or wait 30 seconds to exit the HOLIDAY mode.

16
User
Weekly timer setting
Promotes energy saving by allowing you to set up to 6
programmes in any given day.
Indicates the next timer operation
programme
Day to be selected
Indicates the next timer
operation day
Programme number in a day
OFF Timer
ON Timer
Lights up if Timer operation is selected
1sserP to enter the timer setting mode.
2sserP or to select your desired day.
3sserP to confirm your selection.
4sserp,gniknilbeblliw”1“ to set
programme 1.
5Press to select ON or OFF timer.
6sserP or to select your desired time.
You can set ,, and the Water
Temperature Thermo Shift setting.
7sserP to confirm programme 1. The selected
day will be highlighted with ▼.
• After 2 seconds, the display will move to the
next programme. Repeat steps 4 to 7 to set
programmes 2 to 6.
• During timer setup, if no button is pressed within
30 seconds, or if the is pressed, the setting at
that moment is confirmed and timer setup is ended.
To check current timer programme
1sserP to enter timer mode and press
to enter day setting.
2sserP or until your desired day is shown,
press to confirm your selection.
3sserP or to check the set programmes.
To modify current timer programme
or add new timer programme
1
Perform steps
1
to
7
of “Weekly timer
setting” to modify existing timer programme, or
add any timer programme.
To cancel current timer programme
1sserP to enter day.
2sserP or until your desired day is shown,
press to enter programme setting.
3sserP or until your desired day is shown.
Press to cancel the programme and ▼will
disappear.
To disable/enable Weekly Timer
•To disable weekly timer setting, press , then
press .
•To enable previous weekly timer setting, press ,
then press .
Dealer
Operation/settings to be done only by the authorised dealer/specialist.
User
Operation/settings to be done by the authorised dealer/specialist or user.
■
Note:
• You may set the timer for each day of the week (Monday to Sunday) with 6 programmes per day.
• When the system is switched on by the timer, it will use the previously set temperature to control the water outle
t
temperature.
• The same timer programme cannot be set on the same day.
• You may also select 2 or more days with the same timer setting.

17
Dry Concrete Function
• During construction to dry the concrete under a preset temperature.
1sserP and simultaneously and hold for 5 seconds until the display shows “ ”.
2sserP .
(The display shows “ ”).
3sserP to select day.
Press or to set the desired temperature.
4sserP to confirm the selection.
5petstaepeR 3and 4to set other days and temperature.
• Press to exit.

18
4.1.4 Main Components
a
b
c
d
e
1
2
3
4
5
6
9
10
11
12
13
14
15
8
Connector name
Water Outlet
Gas Refrigerant
Liquid Refrigerant
Water drainage
Water inlet
8
10
9
d
c
e
ba
14
2
6
5
1
7 -1
7 -2
15
11
12
13
11
12
13
4
3
15
4
3
WH-SHF12F6E5
WH-SHF09F3E5
PCB
Control panel
Pressure relief valve
Flow switch
Pressure gauge
Water pump
7-1
1 phase RCCB/ELCB
7-2
1 phase RCCB/ELCB
Cabinet front plate
Cabinet
Handle (2 pieces)
Overload protector
(2 pieces for WH-SHF09F3E5
(3 pieces for WH-SHF12F6E5)
Heater assembly
Expansion vessel
Bushing
Air purge valve

19
4.2 Outdoor Unit
Air inlet (rear)
Air outlet
Air inlet (side)

20
5. Dimensions
5.1 Indoor Unit
271
205.5
98.5
241
38
228.5
97.5
97.5
28
20
364
484
892
963
70
31
120
35 98 107
115 155
97
157
17157
Relative position between the indoor unit and the installation plate <Front View>
<Top View>
<Front View> <Side View>
<Bottom View>
502
116
496
353 360
17
41.4
2.6
74.9
110
5.6
4.0
140.7
306.4
140.7
63 63
213.5 213.5
490
52.5
Installation
Plate
66
Indoor unit external
dimensions line
3-15-HOLE
Unit: mm