Panasonic Toughbook T8 Maintenance manual

1
Toughbook T8
Care and Maintenance
Toughbook T8
Care and Maintenance
For Help Desk Professionals and End Users

2
Overview
•Product Overview
•Cleaning and Sanitizing
•Battery and Power
•Troubleshooting

3
Product Overview

4
Product Overview

5
Product Overview

6
Product Overview

7
Maintenance
Overview
•LCD/Touch Screen
•Keyboard and Touch Pad
•Outer Case
•Battery
•AC Adapter
1-800-LAPTOP5 (527-8675)
•[email protected]
•On-Line E-mail message submission
•Live Chat with Technical Support Representative
Panasonic
Press F2 for Setup
Panasonic
Press F2 for Setup

8
Feature Overview
Sanitizing/Cleaning
•Panasonic does not certify the effectiveness or endorse the use of any of the products listed
•Panasonic tests for damage to the outer case as well as ingress protection of external and internal components and does
not test the effectiveness of the disinfectants tested
•91% isopropyl alcohol + 9%
water
•Alcohol Prep Pads
•Alkyl Diamino EthylGlycine
Hydrochloride
•Ammonium chloride
•Cavi Wipes
•Ethylene Glycol
•Iodophors
•Kericide B
•POVIDONE IODINE
•PVP-I Prep Pads Triad
•SANI-CLOTH HB
•Sodium Hypochlorite
•SUPER SANI-CLOTH
•Virkon
•Viraguard
Products Tested with Toughbook Series

9
Maintenance
LCD / Touch Screen
•Never use ammonia or bleach products to clean or disinfect the screen. These products will remove the anti-glare
coating and damage the touch screen protection sheet and may seep in to the LCD cabinet
•Never use an abrasive material or any material other than an all cotton t-shirt material
Cleaning
•Always use the blue cleaning cloth included with the
Panasonic Toughbook
•You may also use the 3M Magic Cleaning Cloth
available online or at your local warehouse store or
supercenter
•In an emergency you can use a dry all cotton t-shirt
Disinfecting
•You may use SaniWipe to disinfect the touch screen
area, however you should not use this method to clean
the screen area
•You should not use alcohol wipes because they often
contain lotions and emollients which can leave a
residue on the touch screen area
Panasonic
Press F2 for Setup
Press F2 for Setup

10
Maintenance
Keyboard / Touch Pad
•Never intentionally pour water directly in to the keyboard area. However, if you do, make sure that the unit is sitting on a
table or other flat surface so that the water may drain through the proper channels
•Never use a spray on product. You may inadvertently spray another area and damage the unit
Cleaning
•Always use the blue cleaning cloth included with the
Panasonic Toughbook
•You may also use the 3M Magic Cleaning Cloth
available online or at your local warehouse store or
supercenter
•In an emergency you can use a dry all cotton t-shirt
Disinfecting
•You may use SaniWipe or an alcohol pad to disinfect the
keyboard
•Be Careful! Use small round motions to clean each
individual key or you may pull the keys off of the
keyboard

11
Maintenance
Outer Case
•Never use ammonia or bleach products to clean or disinfect the screen. These products will remove the anti-glare
coating and damage the touch screen protection sheet and may seep in to the LCD cabinet
•Never use an abrasive material or any material other than an all cotton t-shirt material
Cleaning
•Always use the blue cleaning cloth included with the
Panasonic Toughbook
•In an emergency you can use a dry all cotton t-shirt
Disinfecting
•You may use SaniWipe or an alcohol pad to disinfect
the keyboard
•If you use any other type of disinfectant wipe, make
sure that it is not dripping wet; make certain that the
disinfectant fluid does not drain in to the unit
Panasonic
Press F2 for Setup
Panasonic
Press F2 for Setup

12
Maintenance
Battery
•Leaving the laptop connected to AC Power at all times equal to storing it away. Eventually the cells will degrade and the
battery will become less and less useful over time.
•Exposure to high levels of heat will damage the battery cells and degrade the useful life of the battery
Normal Use
•Run the battery calibration utility once every 3 months
or so
•The calibration utility will ensure that the battery is
used at its full capacity
24 Hour Environments
•If you are connected to AC power at all times it is
strongly recommended that you enable Economy
mode
•If you use the laptop on battery power in a 24 hour
use environment it is strongly recommended that you
enable Economy Mode.
•Failure to do so may shorten the useful life of the main
battery
Panasonic
Press F2 for Setup
Panasonic
Press F2 for Setup

13
Maintenance
Battery
•Leaving the laptop connected to AC Power at all times equal to storing it away. Eventually the cells will degrade and the
battery will become less and less useful over time.
•Exposure to high levels of heat will damage the battery cells and degrade the useful life of the battery
Storage
•When storing a battery make sure that the battery is
not at full capacity. Drain the battery down to 25
percent before storing
•Make sure to store the battery in a cool dry place
•Never store a battery more than a few months.
•Prolonged storage will deteriorate the battery cells and
reduce the overall effectiveness of the battery
Panasonic
Press F2 for Setup
Panasonic
Press F2 for Setup

14
Maintenance
AC Adapter
•Covering the AC Adapter is never a good idea. This can cause the AC Adapter to overheat and may lead to a fire hazard
•Tying the AC Adapter cables may cause the tie to cut into the cable, causing an electrical hazard
Storage
•Do not wind the cord around the AC Adapter. This
may stretch and eventually break the internal
connections/wiring
•Do not allow the AC Adapter to hang from a hook or
other device. This may stretch and eventually break
the internal connections/wiring
•Do not wrap or tape any thick/wide material around
the AC Adapter housing. The housing dissipates heat
and allows the adapter to stay cool.
•If you must fix the AC Adapter to a desk or other are,
use a tie wrap around the AC Adapter housing. Never
use a tie down to secure the cables
Panasonic
Press F2 for Setup

15
Troubleshooting
Overview
•Panasonic Diagnostic Utility
•Troubleshooting Major Components
•Things to remember
Panasonic
Press F2 for Setup
Panasonic
Press F2 for Setup
1-800-LAPTOP5 (527-8675)
•[email protected]
•On-Line E-mail message submission
•Live Chat with Technical Support Representative

16
Troubleshooting
Diagnostic Utility
•Tests component system to ensure proper operating status
•Does not test physical data transfer on USB, Modem, WLAN, Bluetooth, LAN
•Good starting point when troubleshooting hardware issues
•Part of the System BIOS
•Independent of Operating System
•Tests All Major Components
•Test All Components or Single
Component
PC-Diagnostic Utility
CPU/System RAM 1024 MB HDD 120GB Video Sound Modem
LAN WLAN Bluetooth USB PC Card SD
Keyboard Touch Pad Touch Screen
Test Passed

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Troubleshooting
Diagnostic Utility
•These steps ensure that all devices are set to their default values before running the Diagnostic Utility
•If a device is disabled in the BIOS it will fail the Diagnostic test
•Make sure that any BIOS Passwords are handy and all settings are properly logged
•Start / Restart the device
•At the Panasonic welcome screen, press
the [F2] to enter the BIOS Set Up Utility
•Press the [F9] key, then press the [Enter]
key to accept all default values
•Press the [F10] key to save all values and
exit the BIOS Diagnostic Utility
•AC Adapter must be attached to the
system
Panasonic
Press F2 for Setup
Panasonic
Press F2 for Setup

18
Troubleshooting
Diagnostic Utility
•Total run time for all diagnostics can take up to 22 minutes
•Typical run time is closer to 15-20 minutes with no errors
•Start / Restart the device
•At the Panasonic welcome screen, press the
following key combination: [CTRL]+[F7]
•If the there is a BIOS password, you can use
the [CTRL]+[F10] key combination to bypass
the BIOS password. This key combination will
only work with the diagnostic utility and will not
bypass the BIOS during the boot process
•The system will enable the Diagnostic Utility
and all tests will initiate in the following order:
•AC Adapter must be attached to the system
Panasonic
Press F2 for Setup

19
Troubleshooting
Diagnostic Utility
•CPU/System
•RAM (installed RAM size will display)
•HDD (installed HDD size will display)
•Video
•Sound
•Modem
•Lan
•Wireless LAN
•Bluetooth
•USB
•PC Card
•Modem
•Keyboard
•Touch Pad
•Touch Screen
•Total run time for all diagnostics can take up to 22 minutes
•Typical run time is closer to 15-20 minutes with no errors
•Flashes yell and blue when testing
PC-Diagnostic Utility
CPU/System RAM 1024 MB HDD 120GB Video Sound Modem
LAN WLAN Bluetooth USB PC Card SD
Keyboard Touch Pad Touch Screen
Test Passed
i

20
Troubleshooting
Diagnostic Utility
•Total run time for all diagnostics can take up to 22 minutes
•Typical run time is closer to 15-20 minutes with no errors
•Flashes yell and blue when testing
PC-Diagnostic Utility
CPU/System RAM 1024 MB HDD 120GB Video Sound Modem
LAN WLAN Bluetooth USB PC Card SD
Keyboard Touch Pad Touch Screen
•Each section will flash during the test and
then display the pass/fail color
•Blue = Standby/Waiting for instruction
•Yellow = Running Diagnostic
•Green = Pass all tests
•Red = Failed test
Test Passed
i