Panasonic SRTEG10 - RICE COOKER - MULTI LANGUAGE User manual

Order No. PHAT060512C3
(REVISION : NOV. 2013)
Service Manual
Electric Rice Cooker
SR-TEG10
SR-TEG18
© Panasonic Appliances (Thailand) Co., Ltd. 2013.
All rights reserved. Unauthorized copying and
distribution is a violation of law.
There are special components used in this equipment which are important for safety. These parts are marked by
in the Schematic Diagrams, Circuit Board Diagrams, Exploded Views and Replacement Parts List. It is essential that
these critical parts should be replaced with manufacturer’s specified parts to prevent shock, fire or other hazards. Do
not modify the original design without permission of manufacturer.
IMPORTANT SAFETY NOTICE
The service information is designed for experienced repair technicians only and is not designed for use by the general
public. It does not contain warnings or cautions to advise non-technical individuals of potential dangers in attempting
to service a product. Products powered by electricity should be serviced or repaired only by experienced professional
technicians. Any attempt to service or repair the product or products dealt within this service information by anyone
else could result in serious injury or death.
WARNING
Destination
Malaysia
Product Colour
Soft Pink (SP)
Harmony Orchid (HO)
Platinum Silver (PS)
Champagne Gold (CN)

- 2 -
CONTENT
Page
3
4
5
5
6 - 7
8
8
9
9
10
10
11
12
13 - 14
15
1. Specification
2. Parts Identification
3. Schematic Diagram
3.1 Circuit Diagram
3.2 Wiring Diagram
4. Troubleshooting Guide
5. Testing Procedure
5.1 Bubbling Test
5.2 Evaporation Test
5.3 Heat reserving Test
5.4 Boiling control lever adjustment
6. Disassembly
6.1 Hinge cover removal
6.2 Inner enclosure and Upper frame removal
7. Parts Exploded View and Replacement Parts List
7.1 Parts Exploded View : Body
7.2 Parts Exploded View : Packing
7.3 Replacement Parts List : SR-TEG10 / SR-TEG18
Detail Change Notice
SR-TEG10 / SR-TEG18

- 3 -
1. SPECIFICATION
MODEL
Destination
SR-TEG10 SR-TEG18
Malaysia
Plug S3P
Power Supply
Power Consumption
Cooking Capacity
Product Dimension
Keeping Warm
240V / 50Hz
1.0 m
134°C + 6°C
142°C
Steaming basket, Scoop, Measuring cup
32W 33W
Cooking
White Rice
450W 630W
Width
Power Cord
Center Thermostat Working Temperature
Thermal Fuse Specification
Weight (Approx.)
Accessories
* Specification subject to change without notice.
Length
1 ~ 5 cups 3 ~ 10 cups
Depth
248 mm 276 mm
Height
274 mm 274 mm
275 mm 275 mm
2.5 Kgs. 3.1 Kgs.
SR-TEG10 / SR-TEG18

- 4 -
2. PARTS IDENTIFICATION
Accessories
Steaming basketRice scoopMeasuring cup
(Approx 180 ml)
SR-TEG10 / SR-TEG18
Cook lamp
Warm lamp
Switch

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3. SCHEMATIC DIAGRAM
3.1 Circuit Diagram
3.2 Wiring Diagram
BlackBlack
Thermal
Fuse
Power
Black
N
Red
NC
Micro Switch Orange
NO
C
(White : 18/Yellow : 10)
L
EGreen
Rice Cook
Lamp
Keep Warm
Lamp
Side
Heater
Cast
Heater
Thermal
Fuse
SR-TEG10 / SR-TEG18
Thermal Fuse Lead
Wire B (Black)
Lamp Lead Wire B
(White : 18 / Yellow : 10)
Body Earth Lead Wire (Green)
To inlet
Side Heater Lead
Wire A (Red)
Lamp Lead Wire C (Red)
Thermal Fuse Lead Wire A (Black)
Lamp Lead Wire A (Black)
Lamp Lead Wire C (Red)
Lamp Lead Wire B (White)
Side Heater Lead Wire
B (Orange)
Rice Cooking Lever

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4. TROUBLESHOOTING GUIDE
Condition
Rice boiling section
• Rice is not boiling.
(The indicating lamp
does not come on)
• Rice is not boiling.
(The indicating lamp
is lit)
Troubleshooting Remedy
Is the power cord conductive? • Replace the cord.
• Replace the micro switch.
• Adjust the control lever.
• Replace the cast heater.
• Replace the micro switch.
• Explain the proper operation.
• Isolate the cause which melt
the thermal fuse, correct
the cause and replace the fuse.
• The thermal fuse is
blown off.
Yes
No
Is the thermal fuse conductive?
Yes
No
Is the micro switch (across C to NC)
conductive when the rice boiling process
is turned on?
Is the micro switch (across C to NC)
conductive when the rice boiling process
is turned off?
Yes
Is the rice boiling control lever properly
adjusted?
The operation is wrong.
(Forcibly flow the electric current).
(Check with the evaporation test).
No
No
• Adjust the control lever.
No
Yes
Is the rice boiling control lever properly
adjusted?
No
Yes
Yes
• Replace the center thermostat.
Does the center thermostat operate
properly?
Yes
No
Is the cast heater conductive? No
When receiving a rice boiler to be repaired, be sure to check that the main body is completely provide with the inner pan
and the inner lid, ask the condition (phenmenon) of the trouble in detail. Before troubleshooting single parts, be sure to
disconnect the power supply plug from the receptacle.
SR-TEG10 / SR-TEG18

- 7 -
Condition Troubleshooting Remedy
• Replace the center thermostat.
• Replace the inner pan or the
cast heater.
• Replace the cast heater.
• Explain the proper operation.
• Earlier cut off.
• Excessive burning
• Poor boiling up.
• Too hard
• Too soft
• Cored rice
Insufficient boiling
• Immediately after the switch is turned
off, open the cap.
• Rice is excessive or insufficient.
• Water is excessive or insufficient.
• The switch is turned off once during
boiling.
• Rice has not been scooped and mixed
well.
Is the pan bottom properly contacted with
the cast heater?
Is the cast heater conductive?
Improper operation
Yes
No
No
• Explain the proper operation.
• Mixed rice is boiled.
• Rice is not washed sufficiently.
(Bran remains still).
• The pan bottom is conditioned to
generate burning easily.
• Germ rice or wheat-mixed rice is boiled.
• The voltage is lower than specified.
• Water is excessive.
Improper operation
Yes
No
(Check with the bubbling test).
Does the center thermostat operate
properly?
Yes
Yes
Yes
No
(Check with the operation test).
• Adjust the control lever.
Is the rice boiling control lever properly
adjusted?
No
• Replace the center thermostat.
Does the center thermostat operate
properly?
Yes
Yes
No
(Check with the evaporation test).
• Adjust the control lever.
Is the rice boiling control lever properly
adjusted?
No
(More than light
brown)
SR-TEG10 / SR-TEG18

- 8 -
5. TESTING PROCEDURE
5.1 Bubbling test
Input the pan in the main body, lightly rotate the pan clockwise and counter clockwise to settle the pan on the
heating plate properly.
1. Fill water until center area of the pan bottom is dipped and close the lid. Then turn on the boiling switch.
5.2 Evaporation test
1. Check that bubbling is proper, open the lid and place a weight.
2. Fully cover 2 to 3 sheet of tissue paper (gauze is also applicable) on the pan bottom and continuously
flow electric current.
Note : To prevent plastic parts from deformation caused by steam, be sure to open the lid fully.
Note : To prevent tissue paper from floating because of bubbling, previously hole the paper.
3. Water on the pan bottom is completely evaporated to be empty. This timing is an follows :
Within 1 minute before the boiling switch is turned off.
Within 1 minute after the boiling switch is turned off.
Place a weight so that its gravity center may be aligned at the center
2. When it beings boiling to produce steam. Remove the lid immediately check the bubbling condition on
the pan bottom.
3. As show in the figture.
If it is improper, it may result from the insufficient contact between the pan bottom and heating plate.
Check the pan bottom and the heating plate for foreign material remainder. Clean off the foreign materials
or replace the parts.
Bubbles generate through out the circumference of the pan bottom...............................................Proper
Bubbles does not generate on more than one quater part of the pan bottom circumference..........Improper
Bubbling
SR-TEG10 / SR-TEG18

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5.3 Heat reserving test
The above conditions are proper.
1. Put approx. 1 liter of water and the thermometer [ repairing tool (mercury thermometer ASN-150H) ] in
the pan, close the lid and turn on the boiling switch.
2. When it beings boiling to generate steam turn off the boiling switch.
Within 69°C - 77°C .....................................Proper
If outside 69°C - 77°C, check TRS mounting for irregularity, if it is proper, replace warming heater.
If it is improper, check the contact between the pan bottom, the heating plate and the center thermostat.
Repair or replace if necessary.
3. Add water or keep the lid opened until the reading of the thermometer falls to approx. 70°C.
4. When it becomes approx. 70°C, close the lid. After the warming heater is activated for 1 hour or more,
check the heat reserving temperature.
Top view of pan
Holes on the
tissue paper
Pan flange
Tissue paper
Mercury thermometer
Urethane foam blocks
Mercury thermometer
Inner Pan
5.4 Boiling control lever adjustment
Such a mechanical operation as center thermostat goes up and down is used to turn on and off the
micro-switch. Check and adjust this relationship as shown below.
The auxiliary lever presses the push-button.
(The heat reserving lamp come on).
To gain the above relationship, adjust the auxiliary lever by bending it with long nose pliers.
The auxiliary lever does not press the
push-button.
(The boiling indication lamp comes on).
Checking
Adjusting
When the boiling switch is turned on When the boiling switch is turned off
SR-TEG10 / SR-TEG18

- 10 -
6.1 Hinge cover removal
1. Remove the dew collector.
2. Remove the hinge cover mounting screws.
3. As show in the figure, insert a narrow flat head screwdriver from just below and pry off the hinge cover.
6.2 Inner enclosure and Upper frame removal
1. As show in the figure, pry up three fastening hooks. Fixing the upper frame, turn the inner enclosure in
the arrow direction.
2. The upper frame will be seperated from the inner enclosure and the upper frame.
SR-TEG10 / SR-TEG18
Note : When assembling, refer to the illustration without the position relationship between the Inner Enclosure
and the Upper Frame.
6. DISASSEMBLY

- 11 -
7. PARTS EXPLODED VIEW AND REPLACEMENT PARTS LIST
7.1 Parts Exploded View : Body
SR-TEG10 / SR-TEG18
14
15
16
1
11
12
2
3
4
5
7
6
8
9
10
13
17
B
D
H
E
F
18
19
26
I
30
31
28
27
34
32 33
29
G
20
21
22
23
24
25
H

- 12 -
7.2 Parts Exploded View : Packing
SR-TEG10 / SR-TEG18
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1
3
4
5
6
2
7
8

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7.3 Replacement Parts List : SR-TEG10 / SR-TEG18
Important safety notice :
Parts List
REF.
NO. PART NAME PART NO. SAFETY
S
Components identified by mark have special characteristics important for safety.
When replacing any of these components, use only manufacturer’s specified part.
REMARK
MODEL / Q’TY
TEG10 TEG18
1
1
11
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
11
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
11
1
1
11
11
1
1
OUTER LID ASSY ARB01H921-0U
ARB01H920-0U
ARE06H616
ARC00T9201WU
ARE05H617-W9
ARC31H617
ARC31H616
ARB15T9211W9
ARB15T920-W9
ARB10T921-W9
ARE05H616-W9
1
STEAM VENT ASSY2
HOOK LEVER3
HOOK LEVER SPRING4
HOOK LEVER BASE5
HANDLE COVER6
HANDLE
ARB10T920-W9
ARB32H920
ARB01H921-WU
ARB01H920-WU
ARE50M921
ARE50T920
7
LID CAUTION LABEL8
OUTER LID COMP9
FLUORO PAN10
THERMOSTAT ASSY AQS00T270B0U11
OUTER SPRING ARS61H616
ARL20M921-0U
12
CAST HEATER ASSY
ARL20M920-0U
ARE00L6171W9
ARE00L6161W9
ARE20T9201
ARB74H616
ARE20T9211
13
UPPER FRAME14
HINGE SHAFT15
PROTECTING FRAME16
THERMAL FUSE ASSY ARN40T92030U
ARL10R68910U
ARL10R68710U
ARE10H921-SP
ARE10H920-HO
17
SIDE HEATER ASSY
18
BODY ASSY19
ARE10H920-SP
S
S
ARE10M921PSU
S
ARE10M920PSU
ARE10M920CNU
S
S
S
S
ARN01T921-WUSWITCH ASSY
ARN01T920-WU
ARN70T920-W9
ARN21T920-W9
ARN10T9201W9
ARN85T92130U
ARN85T92030U
20
SWITCH BUTTON21
DECORATIVE PANEL22
SWITCH PANEL23
LAMP BOARD ASSY24
POWER CORD ASSY28
SOFT PINK
PLATINUM SILVER
CHAMPAGNE GOLD
PLATINUM SILVER
HARMONY ORCHID
SOFT PINK
1
FRAME COMPLETE AQN60H921-0U
AQN60H920-0U
ARQ00M96110U
ARH30T9214
ARH30T9204W9
ARG10T92010U
25
BOTTOM FRAME ASSY
BOTTOM FRAME26
INLET27
S-3
SR-TEG10 / SR-TEG18

- 14 -
SR-TEG10 / SR-TEG18
Parts List
REF.
NO. PART NAME PART NO. SAFETY
S
S
S
S
S
S
REMARK
MODEL / Q’TY
TEG10 TEG18
1
1
1
1
1
1
11
1
1
1
1
11
1
1
NAME PLATE ARY30M9213SP
ARY30M9203HO
ARY30M920-CN
ARY30M9203SP
ARY30M921-PS
ARE40H6161W9
ARK10H616-C0
ASR792-454BK
ASR79WT281AK
ARK53H617-W9
ARK53H6161W9
ARY30M920-PS
29
DEW COLLECTOR31
HINGE COVER30
MEASURING CUP32
SCOOP33
STEAM BASKET34
Packing
REF.
NO. PART NAME PART NO. SAFETY
S
REMARK
MODEL / Q’TY
TEG10 TEG18
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
OPERATING INSTRUCTIONS ARZ19H9205
ARZ80T921-0U
ASR761H915-K
ARZ80T920-0U
ASR762T929AK
ARZ11T92110U
ARZ11T92010U
ARZ01M9213SP
ARZ01M9203HO
ARZ01M921-PS
ARZ01M920-PS
ARZ01M9201CN
ARZ80V921-SP
ARZ80V920-LT
ARZ80V920-SP
ASR758T344B
1
UPPER PAD ASSY2
PLASTIC SHEET3
CORD PROTECTOR5
RUST PROOF PAPER4
LOWER PAD ASSY6
INNER PACKING CASE7
POS LABEL8
Screws
REF.
NO. PART NAME PART NO. SAFETY REMARK
MODEL / Q’TY
TEG10 TEG18
22
22
11
1
1
1
1
1
2
1
2
22
11
TAPPING SCREW XTB4+10GFJ FOR HANDLE
SOFT PINK
HARMONY ORCHID
SOFT PINK
PLATINUM SILVER
PLATINUM SILVER
CHAMPAGNE GOLD
FOR CAST HEATER
FOR THERMAL FUSE ASS’Y
FOR WIRING
FOR BODY
USE WITH XYC4+CF8FJ
FOR BODY EARTH LEAD WIRE
FOR HINGE COVER
HARMONY ORCHID
HARMONY ORCHID
ENGLISH / CHINESE
PLATINUM SILVER
PLATINUM SILVER
FOR SR-TEG10-SP
FOR SR-TEG18-LT
FOR SR-TEG18-SP
CHAMPAGNE GOLD
FOR FRAME ASS’Y
XYN4+C10FNS
XYC4+CF8FJ
XYN4+C7FNS
ASR118-972-W
XTN4+6FFJ
XTN4+16AVW
XWA4BPW
A
SEMS SCREWB
SEMS SCREWD
SPRING WASHERE
TAPPING SCREWF
TAPPING SCREWG
TAPPING SCREWH
TAPPING SCREWI

- 15 -
DETAIL CHANGE NOTICE
NOV. 2013 1 1 ADD NEW COLOUR ADD PLATINUM SILVER (PS), CHAMPAGNE
GOLD (CN)
2 2~3 ADD PAGE NO. 2~3 ADD CONTENT AND SPECIFICATION
4 11~12 REVISE PICTURES FOR SAME FACTORY ORDER SUPPLIERS
5 13~14 REVISE SOME PARTS NO. FOR USE PART NO. CORRECT
3 2~14 REVISE TO NEW PATTERN USE PATTERN SAME OTHER PRODUCTS
REVISION ITEM NO. PAGE DETAIL REMARK
SR-TEG10 / SR-TEG18