Panasonic Kx-hns102e User manual

Installation Guide

Home Network System

Motion Sensor

Model No. KX-HNS102E

Thank you for purchasing a Panasonic product.

This document explains how to install the motion sensor properly.

For details about how to use the system, refer to the User’s Guide

(page 15).

Please read this document before using the unit and save it for future

reference.

For dedicated help, support, or advice, available to help you Monday -

Friday, 09:00 - 23:00. For U.K., please contact us on 0330 3331112 and

for Ireland 01 4475228.

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Introduction
Accessory information ...............3
General information ...................4
Important Information
About this system ......................5
For your safety ...........................5
Important safety instructions ......6
For best performance ................6
Other information .......................7
Setup
Part names and functions ..........8
LED indicator .............................8
Setup overview ..........................8
Inserting the batteries ................9
Registering the motion
sensor ........................................9
Information about sensor
features ....................................10
Confirming the usage area ......12
Wall mounting ..........................13
Appendix
Testing the motion sensor .......15
Adjusting the sensor
sensitivity .................................15
Features available when using the
[Home Network] app ................15
Accessing the User’s Guide ....15
Specifications ..........................16
Conditions of guarantee ..........17
2
Table of Contents
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Accessory information

Supplied accessories

No. Accessory item/Part number Quantity

ABatteries*12

BWall mounting adaptor*2/PNKK1111Z1 1

CWall mounting screws (25 mm)/XTB4+25AVW 2

*1 When replacing batteries, see “Power source” of “Specifications”, page 16

for battery information.

*2 The motion sensor can be wall mounted with or without the wall mounting

adaptor (page 13).

AB C

Other information

RDesign and specifications are subject to change without notice.

RThe illustrations in these instructions may vary slightly from the actual product.

Trademarks

RiPhone and iPad are trademarks of Apple Inc., registered in the U.S. and other

countries.

RAndroid is a trademark of Google Inc.

RMicrosoft, Windows, and Internet Explorer are either registered trademarks or

trademarks of Microsoft Corporation in the United States and/or other countries.

RAll other trademarks identified herein are the property of their respective owners.

Sales and support information

Customer Communications Centre

RFor customers within the U.K.: 0330 3331112

RFor customers within Ireland: 01 4475228

RFor further support on your product, please visit our website:

www.panasonic.co.uk

Helpline Tel. No.: U.K. 0330 3331112 Ireland 01 4475228 3

Introduction

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Direct Sales at Panasonic U.K.

ROrder accessory and consumable items for your product with ease and

confidence by phoning our Customer Communications Centre Monday - Friday

9:00am - 5:00pm (Excluding public holidays).

RGo on line through our Internet Accessory ordering application at

www.pas-europe.com

RMost major credit and debit cards accepted.

RAll enquiries transactions and distribution facilities are provided directly by

Panasonic U.K.

General information

RThe objective hub for the following model is shown below:

– KX-HNS102E (Hub: KX-HNB600E)

RPlease read “General information” of the hub’s system setup guide for

information regarding R&TTE Directive.

For your future reference

We recommend keeping a record of the following information to assist with any

repair under warranty.

Serial No. Date of purchase

(found inside the battery compartment)

Name and address of dealer

Attach your purchase receipt here.

4Helpline Tel. No.: U.K. 0330 3331112 Ireland 01 4475228

Introduction

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About this system

RThis system is an auxiliary system; it

is not designed to provide complete

protection from property loss.

Panasonic will not be held

responsible in the event that

property loss occurs while this

system is in operation.

RThe system’s wireless features are

subject to interference, therefore

functionality in all situations cannot

be guaranteed. Panasonic will not

be held responsible for injury or

damage to property that occurs in

the event of wireless communication

error or failure.

For your safety

To prevent severe injury and loss of life/

property, read this section carefully

before using the product to ensure

proper and safe operation of your

product.

WARNING

Power connection

RUse only the power source marked

on the product.

RDo not connect non-specified

devices.

Installation

RTo prevent the risk of fire or

electrical shock, do not expose the

product to rain or any type of

moisture.

RDo not place or use this product

near automatically controlled

devices such as automatic doors

and fire alarms. Radio waves

emitted from this product may cause

such devices to malfunction

resulting in an accident.

RKeep small parts (screws, etc.) out

of the reach of children. There is a

risk of swallowing. In the event they

are swallowed, seek medical advice

immediately.

Operating safeguards

RDo not disassemble the product.

Medical

RConsult the manufacturer of any

personal medical devices, such as

pacemakers or hearing aids, to

determine if they are adequately

shielded from external RF (radio

frequency) energy. DECT features

operate between 1.88 GHz and

1.90 GHz with a peak transmission

power of 250 mW.

RDo not use the product in health

care facilities if any regulations

posted in the area instruct you not to

do so. Hospitals or health care

facilities may be using equipment

that could be sensitive to external

RF energy.

CAUTION

Battery

RThe batteries should be used

correctly, otherwise the product may

be damaged due to battery leakage.

RDo not charge, short-circuit,

disassemble, or heat the batteries.

RDo not dispose of batteries in a fire.

RRemove all the batteries when

replacing.

Helpline Tel. No.: U.K. 0330 3331112 Ireland 01 4475228 5

Important Information

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RDo not mix old, new or different

types of batteries.

RIt is recommended that batteries are

replaced annually.

RKeep out of the reach of small

children. There is a risk of

swallowing. If the battery is

swallowed, seek medical attention

immediately.

RRemove the battery if it becomes

unusable. There is a risk of leakage,

overheating, and rupture. Do not

attempt to use a battery if it is

leaking.

RDo not intentionally pour water on

the battery or allow it to get wet.

There is a risk of fire and smoke. If

the battery becomes wet, remove it

immediately and contact an

authorised service centre.

Important safety

instructions

When using your product, basic safety

precautions should always be followed

to reduce the risk of fire, electric shock,

and injury to persons, including the

following:

1. Do not use this product near water

for example, near a bathtub,

washbowl, kitchen sink, or laundry

tub, in a wet basement or near a

swimming pool.

2. Use only the batteries indicated in

this document. Do not dispose of

batteries in a fire. They may

explode. Check with local codes for

possible special disposal

instructions.

SAVE THESE INSTRUCTIONS

For best performance

Hub location/avoiding noise

The hub and other compatible

Panasonic devices use radio waves to

communicate with each other.

RFor maximum coverage and

noise-free communications, place

your hub:

– at a convenient, high, and central

location with no obstructions

between the product and hub in

an indoor environment.

– away from electronic appliances

such as TVs, radios, personal

computers, wireless devices, or

other phones.

– facing away from radio frequency

transmitters, such as external

antennas of mobile phone cell

stations. (Avoid putting the hub

on a bay window or near a

window.)

RIf the reception for a hub location is

not satisfactory, move the hub to

another location for better reception.

Environment

RKeep the product away from

electrical noise generating devices,

such as fluorescent lamps and

motors.

RThe product should be kept free

from excessive smoke, dust, high

temperature, and vibration.

RThe product should not be exposed

to direct sunlight.

RDo not place heavy objects on top of

the product.

RThe product should be kept away

from heat sources such as radiators,

cookers, etc. It should not be placed

in rooms where the temperature is

6Helpline Tel. No.: U.K. 0330 3331112 Ireland 01 4475228

Important Information

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less than 0 °C or greater than 40 °C.

Damp basements should also be

avoided.

ROperating the product near electrical

appliances may cause interference.

Move away from the electrical

appliances.

Other information

CAUTION: Risk of explosion if battery

is replaced by an incorrect type.

Dispose of used batteries according to

the instructions.

Routine care

RWipe the outer surface of the

product with a soft moist cloth.

RDo not use benzine, thinner, or any

abrasive powder.

Disposal of Old Equipment and

Batteries (Only for European Union

and countries with recycling

systems)

These symbols (A, B) on the

products, packaging, and/or

accompanying documents mean that

used electrical and electronic products

and batteries must not be mixed with

general household waste. For proper

treatment, recovery and recycling of old

products and used batteries, please

take them to applicable collection

points in accordance with your national

legislation.

By disposing of them correctly, you will

help to save valuable resources and

prevent any potential negative effects

on human health and the environment.

For more information about collection

and recycling, please contact your local

municipality. Penalties may be

applicable for incorrect disposal of this

waste, in accordance with national

legislation.

Note for the battery symbol

This symbol (B) might be used in

combination with a chemical symbol. In

this case it complies with the

requirement set by the Directive for the

chemical involved.

Note for the battery removal

procedure

Refer to “Inserting the batteries” on

page 9.

Helpline Tel. No.: U.K. 0330 3331112 Ireland 01 4475228 7

Important Information

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Part names and

functions

ABCD

Infrared sensor

LED indicator

MHIGHN/MLOWN

Used to change the sensor

sensitivity (page 15).

Rear cover

M N

Used to confirm the status of the

sensor or register the sensor to

the hub.

LED indicator

You can press MN and check the

LED indicator to confirm the sensor’s

status.

Indicator Status

Green, lit No motion detected

Red, lit Motion was detected

Indicator Status

Red,

blinking

Sensor is out of range

of the hub

Green,

blinking

Registration mode

(You pressed and held

M N)

Off No battery power

Note:

RThe LED indicator does not indicate

sensor status if the sensor has not

been registered (page 9).

Setup overview

1Initial setup

Make sure you can access the

system using your mobile device.

For details, refer to the System

Setup Guide included with your

hub.

2Insert the batteries

The motion sensor is battery

powered.

3Registration

Required only if the motion sensor

was purchased separately (i.e.,

not as part of a bundle).

4Confirm the installation area

Read the information in this

document to confirm that the

desired installation area is suitable

to proper operation.

5Installation

Install the motion sensor in the

desired location.

8Helpline Tel. No.: U.K. 0330 3331112 Ireland 01 4475228

Setup

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Inserting the

batteries

RUSE ONLY Alkaline batteries AA

(LR6) size.

RDo NOT use Manganese/Ni-Cd/

Ni-MH batteries.

RConfirm the polarities ( , ).

1Remove the rear cover by

pressing the upper sides of the

cover (A) and sliding it down (B).

2Insert the batteries.

3Install the rear cover.

RPlace it with the “ ” mark

facing upwards and slide it.

Registering the

motion sensor

This procedure is not required for

devices that were included as part of

a bundle.

Before you can use the motion sensor,

it must be registered to the hub.

If you purchased devices separately

(i.e., not as part of a bundle), you must

You can register each device by using

the registration buttons or the [Home

Network] app.

Helpline Tel. No.: U.K. 0330 3331112 Ireland 01 4475228 9

Setup

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Using registration buttons

1Hub:

Press and hold M OTHER

DEVICEN until the LED indicator

blinks in green.

2Motion sensor:

Press and hold MN until the

LED indicator blinks in green

(page 8).

RWhen registration is complete,

the hub sounds one long beep.

Note:

RTo cancel without registering the

sensor, press MN on the hub and

on the sensor again.

RIf registration fails, the hub sounds

several short beeps.

Using the app

When you register the motion sensor

by using the [Home Network] app, you

can assign a name to your devices and

group them by location. For more

information, refer to the User’s Guide

(page 15).

Information about

sensor features

The motion sensor utilises an infrared

sensor (i.e., heat sensor).

Please read the following information

before deciding where to install the

motion sensor.

Note:

RThe motion sensor’s sensor features

are not designed to be used in

situations that require high reliability.

We do not recommend use of the

motion sensor’s sensor features in

these situations.

RPanasonic takes no responsibility for

any injury or damage caused by the

use of the motion sensor.

Using heat to detect motion

The motion sensor’s infrared sensor

can detect motion by recognizing

temperature differences that occur

within the range of the sensor. It does

this by detecting the infrared rays that

are emitted naturally by people,

animals, etc., which correlate to the

object’s temperature. The detection

range is indicated in the illustration by

the grey area in front of the motion

sensor.

Detection range when looking from

above

Horizontal detection range:

approx. 90°

10 Helpline Tel. No.: U.K. 0330 3331112 Ireland 01 4475228

Setup

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Detection range when looking from

the side

Vertical detection range: approx.

20°

Distance of detectable motion:

approx. 5 m

Note:

RDetection becomes difficult when

there is little difference between the

temperatures of objects and the

surrounding environment, such as

during summer. Conversely,

detection becomes easier when

there is a large difference between

the temperatures of objects and the

surrounding environment, such as

during winter or at night.

RDetection does not occur when there

are obstacles in front of the infrared

sensor. Remove the obstacles or

change the installation location.

Direction of motion

It is easier to detect objects that move

sideways in front of the motion sensor,

and more difficult to detect objects that

move directly toward the front of the

motion sensor.

It is difficult to detect movement

directly towards the front of the

motion sensor.

It is easy to detect movement

sideways in front of the motion

sensor.

Detection range

Motion sensor

Helpline Tel. No.: U.K. 0330 3331112 Ireland 01 4475228 11

Setup

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Confirming the

usage area

Wireless communication

range

The wireless communication range of

each device in the system from the hub

is approximately 50 m indoors and

approximately 300 m outdoors.

Wireless communication may be

unreliable when the following obstacles

are located between the hub and other

devices.

RMetal doors or screens

RWalls containing aluminium-sheet

insulation

RWalls made of concrete or

corrugated iron

RDouble-pane glass windows

RMultiple walls

RWhen using each device on

separate floors or in different

buildings

Note:

RYou can check the motion sensor’s

communication status by pressing

MN. If the LED indicator is lit in

green or red, the sensor is

communicating properly with the

hub. If the LED indicator blinks in

red, it is out of range of the hub.

Usage area cautions

Using the motion sensor in the

following areas may cause

deformation, malfunction, or

operational failure.

RIn direct sunlight

RAreas exposed to grease or steam,

such as kitchens

RNear fire or heating devices

RNear magnetic fields (such as near

microwaves and magnets)

RAreas subject to extreme

temperature changes, such as next

to air conditioners

RAreas with reflective objects, such

as glass, that can interfere with

detection of temperature variation

RAreas where the temperature is

affected by strong illuminating

objects (such as fluorescent lights)

RNear devices that emit strong radio

waves, such as mobile phones

12 Helpline Tel. No.: U.K. 0330 3331112 Ireland 01 4475228

Setup

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Wall mounting

There are two methods for wall

mounting the motion sensor. To mount

the sensor flat against the wall, use the

rear cover. To mount the sensor so that

it faces 45° to the left or right, use the

wall mounting adaptor.

Mounting examples*1 of the rear

cover and wall mounting adaptor

A Rear cover

B Wall mounting

adaptor

*1 View of looking from above.

Note:

RMount the motion sensor on the

stable location where the motion

sensor can be adequately supported

when mounting.

RDo not mount motion sensor on a

soft material. It may fall down, break

or cause injury.

RDo not mount the motion sensor on

the following places: gypsum board,

ALC (autoclaved lightweight cellular

concrete), concrete block, plywood

less than 25.4 mm thick, etc.

Using the rear cover

1Remove the rear cover by

pressing the upper sides of the

cover (A) and sliding it down (B).

2Attach the rear cover to the wall by

using screws (

RPlace the rear cover with “UP”

mark facing upwards.

37 mm

Helpline Tel. No.: U.K. 0330 3331112 Ireland 01 4475228 13

Setup

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3Attach the motion sensor to the

rear cover.

RInsert the grooves on the

motion sensor to the 4 tabs on

the rear cover, and then push

down the motion sensor.

Using the wall mounting adaptor

1Remove the rear cover by

pressing the upper sides of the

cover (A) and then sliding it down

(B).

2Attach the wall mounting adaptor

to the wall by using screws (

RPlace the wall mounting

adaptor with “UP” mark facing

upwards.

21 mm

3Attach the motion sensor to the

wall mounting adaptor.

RInsert the grooves on the

motion sensor to the 4 tabs on

the wall mounting adaptor, and

then push down the motion

sensor.

14 Helpline Tel. No.: U.K. 0330 3331112 Ireland 01 4475228

Setup

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Testing the motion

sensor

You can observe the motion sensor’s

LED indicator and test the performance

of the motion sensor.

1Press M N.

2Move to an area near the motion

sensor.

3While moving near the motion

sensor, observe the LED indicator.

RWhen motion is detected, the

LED indicator lights in red.

4Note the areas where movement

is detected.

5Press MN again.

Adjusting the sensor

sensitivity

You can use the MHIGHN/MLOWN switch

(page 8) to adjust the sensor’s

sensitivity. If the sensor often makes

incorrect detections, such as in areas

with frequent and substantial

temperature fluctuations, set the switch

to the MLOWN position.

Note:

RWhen the switch is in the MLOWN

position, the sensor detection range

is reduced by about half (compared

to when the switch is in the MHIGHN

position).

Features available

when using the

[Home Network] app

Some of the motion sensor’s features

that are available when using the

[Home Network] app are listed below.

For more information, refer to the

User’s Guide (page 15).

–Alarm system

You can use the app to arm and

disarm the alarm system, confirm

the current status of the sensor, and

view a log of previous events.

–Sensor integration

You can configure the motion sensor

to trigger other system events, such

as camera recording, turning on an

electric device (such as a lamp), etc.

(Appropriate device required.)

–Telephone alert

You can configure the system to call

a preprogrammed phone number

when the motion sensor is triggered.

Accessing the User’s

Guide

The User’s Guide is a collection of

online documentation that helps you

get the most out of the [Home

Network] app.

1iPhone/iPad

Tap in the app’s home screen.

Android™ devices

Tap or press your mobile

device’s menu button in the app’s

home screen.

2Tap [User’s Guide].

Helpline Tel. No.: U.K. 0330 3331112 Ireland 01 4475228 15

Appendix

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Note:

RMicrosoft® Windows® Internet

Explorer® 8 and earlier versions are

not supported.

RAndroid 4.1 or later versions are

recommended.

RYou can also access the User’s

Guide at the web page listed below.

www.panasonic.net/pcc/support/tel/

homenetwork/manual/

Specifications

RStandards

DECT (Digital Enhanced Cordless

Telecommunications)

RFrequency range

DECT: 1.88 GHz – 1.90 GHz

RRF transmission power

DECT: Approx. 10 mW (average

power per channel)

RPower source

AA (LR6) Alkaline battery (2 ´ 1.5 V)

ROperating conditions

0 °C – 40 °C

RSensor detection method

Pyroelectric infrared sensor (heat

sensor)

RHeat sensor detection range

Horizontal: approx. ±45°

Vertical: approx. ±10°

Distance: approx. 5 m (when the

surrounding temperature is approx.

25 °C)

RBattery life

Up to 1 year (when motion is

detected 50 times a day and the

surrounding temperature is approx.

25 °C)

RDimensions (height ´ width ´

depth)

– With the rear cover attached:

Approx. 72 mm ´ 73 mm ´

39 mm

– With the wall mounting adaptor

attached:

Approx. 72 mm ´ 73 mm ´

61 mm

RMass (weight)

– With the rear cover attached:

Approx. 70 g, excluding the

batteries

– With the wall mounting adaptor

attached:

Approx. 77 g, excluding the

batteries

16 Helpline Tel. No.: U.K. 0330 3331112 Ireland 01 4475228

Appendix

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Conditions of guarantee

Receipt No.

Model No.

Date of purchase

Serial No.

This guarantee is in addition to and does not in any way affect any statutory or other rights of

consumer purchasers. If within the applicable guarantee period, the product proves to be

defective by reason of faulty design, workmanship or materials, we undertake subject to the

following conditions to have the defective product (or any part or parts there of) repaired or

replaced free of charge.

1. The product shall have been purchased and used solely within either the U.K. or Ireland

and in accordance with standard operating instructions and the technical and/or Safety

Standards required in the U.K.

2. On being found defective, please consult with the retailer from where it was purchased

for assistance.

3. This guarantee shall not apply to damage caused through fire, accident, lightning,

misuse, wear and tear, neglect, incorrect adjustment or repair, to damage caused

through installation, adaption, modification or use in an improper manner or inconsistent

with the technical and/or safety standards required in the country where this product is

used, or to damage occurred during transit to or from the purchaser.

4. If at any time during the guarantee period any part or parts of the product are replaced

with a part or parts not supplied or approved by us or of an objective quality safe and

suitable for the product, or the product has been dismantled or repaired by any person

not authorised by us, we shall have the right to terminate this guarantee in whole or in

part immediately without further notice.

5. The purchaser’s sole and exclusive remedy under this guarantee against us is for the

repair or replacement of the product or any defective part or parts and no other remedy,

including, but not limited to, incidental or consequential damage or loss of whatsoever

nature shall be available to the purchaser.

6. This guarantee shall not apply to batteries and any other items of limited natural life.

7. Our decision on all matters relating to complaints shall be final. Any product or defective

part which has been replaced shall become our property.

8. The guarantee period applicable to this product shall be 12 months.

Please keep these operating instructions with your receipt.

Panasonic U.K. a branch of Panasonic Marketing Europe GmbH

Helpline Tel. No.: U.K. 0330 3331112 Ireland 01 4475228 17

Appendix

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Notes

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Notes

HNS102E_(en_en)_0421_ver.060.pdf 19 2015/04/21 14:01:25

Use alkaline batteries.

(Rechargeable Ni-MH batteries CANNOTbe used.)

Use the Home Network appto access the User’s Guide

and refer to the Troubleshooting section.

IMPORTANT!

If your product is not working properly. . .

If you still have any problems, please call the Helpline

0330 3331112 (U.K.)

01 4475228 (Ireland)

or contact us through our website:

www.panasonic.co.uk

Sales Department:

Panasonic House, Willoughby Road, Bracknell, Berkshire, RG12 8FP

1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan

*PNQX7281ZA*

PNQX7281ZA CC0415WK0 (E)

HNS102E_(en_en)_0421_ver.060.pdf 20 2015/04/21 14:01:25

Table of contents

Panasonic KX-HNS102E User manual