Pantum PT-L280 Series User manual

Pantum PT-L280/PT-L380 Series
Barcode Printer
User Manual
It is recommended to read the Manual carefully before use

Contents
About the Manual..............................................................................................................................................1
Safety Information............................................................................................................................................2
Legal Information..............................................................................................................................................5
Chapter 1 Product Description.......................................................................................................................6
1.1 Unpacking Checklist.................................................................................................................................6
1.2 Appearance and Components .................................................................................................................7
1.3 Product dimensions..................................................................................................................................8
Chapter 2 Product specifications ..................................................................................................................9
Chapter 3 Installation and Use.................................................................................................................... 11
3.1 Components installation........................................................................................................................ 11
3.1.1 Installing the paper roll................................................................................................................... 11
3.1.2 Installing the ribbon........................................................................................................................ 13
3.2 Power connection.................................................................................................................................. 15
3.3 Interface connection.............................................................................................................................. 16
3.4 Operating Interface Description.......................................................................................................... 17
3.5 Basic functions.................................................................................................................................... 18
3.5.1 Power on/off................................................................................................................................... 18
3.5.2 Print test......................................................................................................................................... 18
3.6 Paper Tear-off Direction........................................................................................................................ 19
3.6.1 Paper Tear-off Direction................................................................................................................. 19
Chapter 4 Ports............................................................................................................................................. 20
4.1 USB....................................................................................................................................................... 20
4.2 Serial port.............................................................................................................................................. 20
4.3 Parallel port ........................................................................................................................................... 21
Chapter 5 Printer Cleaning .......................................................................................................................... 22
5.1 Cleaning the printhead.......................................................................................................................... 22
5.2 Cleaning the sensor, rubber roller and paper path ............................................................................... 22
Chapter 6 Driver Installation........................................................................................................................ 23
6.1 Driver installation for Windows system ................................................................................................. 23
6.2 Driver Installation for MAC system........................................................................................................ 26
6.3 Driver installation for Linux system ....................................................................................................... 32
6.4 Bartender registration guidelines .......................................................................................................... 36
Appendix 1: Statement for Pollution Control of Electronic Information Products................................. 40

PT-L280&PT-L380 Series User Manual
About the Manual
The Manual contains basic information on product use, installation and other respects. The following
provides more detailed information on various technical problems and areas.
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PT-L280&PT-L380 Series User Manual
Safety Information
Before using the printer, please read the following precautions carefully to avoid personal
injury or equipment damage.
1. Safety Warning Signs
--------Warning: Must be observed to avoid personal injury or equipment damage.
--------Note: Give important information and tips for operating the printer.
2. Safety Precautions
Warning: Failure to comply with following instructions can cause serious injury or death.
1) Do not plug several products in one multi-outlet.
• This can cause overheating and fire.
• If the plug is wet or dirty, dry it or wipe it clean before use.
• If the plug does not fit perfectly with the outlet, do not plug in.
• Be sure to use only standardized multi-outlets.
2) You must use only the supplied adapter.
• It is dangerous to use other adapters.
3) Do not pull the cable to unplug.
• This can damage the cable, which is the origin of a fire or a breakdown of the printer.
4) Do not plug in or unplug with your hands wet.
• This can cause electric shock.
5) Do not bend the cable forcibly or place it under heavy objects.
• A damaged cable can cause a fire.
Note: Failure to comply following instructions can cause slight wound or damage the appliance.
1) If you observe a strange smoke, odor or noise from the printer, unplug it before taking following
measures.
• Switch off the printer and unplug it.
• After the disappearance of the smoke, call your dealer to repair it.
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PT-L280&PT-L380 Series User Manual
2) Install the printer on a stable, flat surface.
• If the printer falls, it can be broken and cause personal injury.
3) Use only approved accessories and do not try to disassemble, repair or remodel it for yourself.
• Call your dealer when you need these services.
4) Do not let water or other foreign objects in the printer.
• If this happened, switch off and unplug the printer before calling your dealer.
5) Do not use the printer when it is out of order. This can cause a fire or electric shock.
• Switch off and unplug the printer before calling your dealer.
6) Other Precautions
• Leave enough space around the printer for operation and maintenance.
• Keep the printer away from water and direct sunlight, glare, and heat.
• Do not use or store the printer in places with high temperatures, high humidity, and heavy pollution.
• Avoid placing the printer where it is subject to vibration and shock.
• Connect the printer's power adapter to an appropriate grounded outlet to avoid use the same outlet
with large motors or other devices that can cause fluctuations in the supply voltage.
• If you are not using the printer for a long time, disconnect the printer from the power source.
• To ensure the print quality and the service life of the product, it is recommended to use
recommended paper or paper of equivalent quality.
• When connecting or disconnecting each interface, you must first turn off the power to avoid
damage to the printer control circuit;
• Keep this manual properly for reference.
3. Other Precautions
Although we are very careful when preparing this manual, some errors or omissions are still inevitable.
We are not responsible for any loss arising from the use of the information contained herein.
We and our branches are not legally responsible to any users or third parties for product damage, failure
or misuse caused by failure to comply with or ignorance of the information and instructions on operation
and maintenance, and damages, losses, costs or expenses caused by unauthorized alteration,
maintenance or modification of the product.
We are not legally responsible for damages or problems caused by the use of counterfeit options,
components or unauthorized products.
Note: For constant improvement of the products, the specifications, accessories and
procedures described herein depend on the real products, and are subject to change
without notice.
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PT-L280&PT-L380 Series User Manual
4. WEEE (Waste Electric and Electronic Equipment)
This marking or its literature indicates that it should not be disposed of with other
household wastes at the end of its working life. To prevent possible harm to the
environment or human health from uncontrolled waste disposal, please separate this
from other types of wastes and recycle it responsibly to promote the sustainable reuse
of material resources. Household users should contact either the retailer where they
purchased this product, or their local government office, for details of where and how
they can return this item for environmentally safe recycling. Business users should
contact their supplier and check the terms and conditions of the purchase contract. This
product should not be mixed with other commercial wastes for disposal.
Warning:
This is Class A product which maycause radio interference in the living environment. In this case,
users may be required to take practical measures against interference.
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PT-L280&PT-L380 Series User Manual
Legal Information
This symbol indicates that, at the end of your product’s life, it must not be
discarded as domestic waste. Instead, you should dispose of your used
equipment at a designated collection point for the recycling of waste electrical
and electronic equipment. Ref: EU Directive 2002/96/EC on Waste Electrical
and Electronic Equipment (WEEE). Please contact your distributor / supplier
for further information.
European Community (EC) directives conformity
This product complies with the protection requirements of EC directives
2014/35/EU and 2014/30/EU on the approximation and harmonization of the
laws of the Member States relating to electromagnetic compatibility and
safety of electrical equipment designed for use within certain voltage limits.
The manufacturer of this product is: Zhuhai Pantum Electronics Co.,Ltd.,
No.3883, Zhuhai Avenue, Zhuhai, Guangdong, China 519060.
A declaration of conformity to the requirements of the Directives is available
upon request from the Authorized Representative.
This product satisfies the Class B limits of EN 55032 and safety
requirements of EN62368.
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PT-L280&PT-L380 Series User Manual
Chapter 1 Product Description
1.1 Unpacking Checklist
Note:
1) Open the printer package and keep the packing materials for future packing and shipping.
2) If any items are damaged or missing, please contact the dealer who sells the product.
Printer Installation CD Instructions
USB cable Power cord Power adapter
Ribbon shaft Paper roll + Ribbon
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PT-L280&PT-L380 Series User Manual
1.2 Appearance and Components
Note: During use, keep your fingers as far away as possible from the paper cutter to avoid injury
to your hands. We are not responsible for any injuries caused by the paper cutter during use.
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PT-L280&PT-L380 Series User Manual
1.3 Product dimensions
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PT-L280&PT-L380 Series User Manual
Chapter 2 Product specifications
Model PT-L280/PT-L380 Series
Printing
Print method Thermal direct/thermal transfer
Resolution 203dpi ( 8dots/mm )；300dpi ( 11.8dots/mm )
Maximum print speed 2inch/s~6inch/s；2inch/s~4inch/s
Maximum print width 104mm；106.7mm
Label print length 2286mm(90")
Consumables
Paper type Continuous Paper, Gap Paper, Folding Paper, Black Mark
Paper, Perforated Paper, Wash Care Label
Paper winding form Outside roll
Paper width
(Label + liner) Maximum 120mm (4.72"), minimum 20mm (0.78")
Maximum outer
diameter of built-in roll 127mm
Paper thickness
(Label + liner) Maximum 0.254mm (10mil), minimum 0.06mm (2.36mil)
Gap height: Minimum 2mm
Paper roll core size 25.4mm-38mm
Outer diameter of
ribbon Maximum 67mm
Ribbon length Maximum 300m
Ribbon core size 1inch(25.4mm)
Ribbon width Max.110mm, Min.30mm
Ribbon winding form Outside roll
Detection Sensor Paper Out, Black Mark, Printhead Temperature, Printhead
Position detection
Software
Windows driver Support WIN10 (32/64 bit), WIN8.1, Win8, WIN 7, Windows Server 2016, WindowsServer2008 R2, Windows
Server2012 R2, Vista
MAC driver Support Mac OS 10.13/10.12/10.11/10.10/10.9/10.8/10.7/10.6/10.5/10.4/10.3
/10.2/10.1
Linux driver Support Linux19.10, Linux18.04.5, Red Hat Linux, etc.
Software communication interface 3 ports (serial port + USB + parallel port)
Human-computer interaction LED indicators: Running, Ribbon, Warning indicator, key:
Pause, Feed
Memory DRAM:8M FLASH:4M
Power Input: DC 24V 2.5A
Programming language TSPL
Printhead life 30km
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PT-L280&PT-L380 Series User Manual
Model PT-L280/PT-L380 Series
Environmental
parameters Working 5°C~45°C (41°F~113°F), 25%-85%, no condensation
Storage -10°C~50°C (14°F~122°F), 10%~90% no condensation
Physical
parameters
Product dimensions 278mm×210mm×180mm (L×W×H)
Product weight 2.5 KG
Packing dimension 370mm×260mm×240mm (L×W×H)
Packing weight 3.8 KG
Graphics Monochrome PCX, BMP and other image files can be
downloaded to FLASH/DRAM
Supported
barcode types 1D
CODE128, CODE128M, EAN128, CODE39, CODE93,
EAN13, EAN13+2, EAN13+5, EAN8, EAN8+2, EAN8+5,
CODABAR, POSTNET, UPC-A, UPC-A+2, UPC-A+5, UPC-
E, UPC-E+2, UPC-E+5, CPOST, MSI, PLESSEY, ITF14,
EAN14, ITF, MSIC
2D QR Code, PDF417, MAXICODE, DATAMATRIX
Character set Commonly used single-byte fonts: FONT 0~FONT 8,
TSS24.BF2
Character enlargement/rotation Enlarged horizontally and vertically by 1-10 times, rotating
print (0°, 90°, 180°, 270°)
Chinese character coding GB18030
Optional External paper roll holder or folding tray
Accessories Instructions, power adapter (including cord), CD (driver, user manual, labeling software), USB cable, test ribbon,
test label paper
Certification CE、RoHS
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PT-L280&PT-L380 Series User Manual
Chapter 3 Installation and Use
3.1 Components installation
3.1.1 Installing the paper roll
1. Facing the front of the machine, open the top cover button in the direction of the arrow and lift the top
cover upward.
2. Please remove any paper tube in the paper compartment.
3. Place the paper roll squarely on the paper roll holder.
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PT-L280&PT-L380 Series User Manual
4. Pull out the front end of the paper (print side up), pass it through the paper sensor and pull the paper
through the rubber roller. Adjust the paper guide to have the same width as the paper and to enable
slight contact.
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PT-L280&PT-L380 Series User Manual
3.1.2 Installing the ribbon
1. Press the left side of the recovery spindle into the ribbon recovery runner, and then load the right side.
2. Press the printhead open button and lift the printhead outward.
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PT-L280&PT-L380 Series User Manual
3. Pull up the ribbon spindle at the recovery end and snap the ribbon spindle around the printhead into
the ribbon recovery end.
4. Rotate the ribbon recovery end so that the ribbon is pulled tight enough to press the printhead.
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PT-L280&PT-L380 Series User Manual
3.2 Power connection
1. Make sure that the power switch is off (O).
2. Connect the power cord to the printer.
3. Connect the other end of the power cord to a nearby outlet.
Note:
•Use the original power adapter provided by the Company to avoid danger and damage to the
product.
•If you do not use the printer for a long period, disconnect the power cord.
•Power off or data cable disconnected during printing:
When all the information is transmitted to the printer, it will not continue printing or reprint the
information if disrupted and reconnected; when part of information is transmitted to the printer,
it will reprint the information if disrupted and reconnected.
Power adapter
Power cord
OFF
ON
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PT-L280&PT-L380 Series User Manual
3.3 Interface connection
Connect the interface cable as shown in the figure below. The printer supports the following
communication interface standards:
--USB B-Type cable
1) Turn off the printer (O).
2) Plug the communication cable to be used into the corresponding communication connection plug.
--Plug the USB B-Type cable into the USB port.
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PT-L280&PT-L380 Series User Manual
3.4Operating Interface Description
◼Power on
When the printer is powered off, turn on the power switch on the back of the printer, and then the
printer turns on and the indicator lights.
◼Power off
When the printer is powered on, turn off the power switch on the back of the printer, and both printer
and indicator turns off.
◼Feed
1. If you press the Feed key, the printer feeds the paper to the specified paper-out position according
to the learned paper type. When you use the label paper, pressing the Feed key once will deliver a
full sheet of label.
2. When the printer is performing a print task, press the Feed key to pause its current task; at this
moment, the indicator flashes blue; then press the key again to cause the printer to perform the
incomplete task.
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PT-L280&PT-L380 Series User Manual
3.5Basic functions
3.5.1 Power on/off
Turn on the power switch to the I state. Turn off the power switch to the O state.
OFF ON
3.5.2 Print test
When the printer is initially installed or there is any problem with the printer, self-test procedure can be
executed to confirm the following status, firmware version, printer parametersetting,print quality,external
settings and other related setting information. If it is found after the self-test that there is no problem with
the printer, please check other devices or software. This function runs independently from other devices
or software.
◼ Print Self-test Page
1) Make sure the printer is connected to the power supply and the paper roll is installed correctly.
2) The printer is turned on.
3) When the printer is off, press and hold the Feed key to turn on the printer, release the key after the
fault indicator is off, and the printer starts to print a self-test page.
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