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Warranty Information
Wegothroughgreateorttomakeasoundlyengineered,andsupurblyperformingproduct
of lasting duribility. But we also understand that things infrequently go wrong, if you have
any questions or problems please contact either your dealer or the factory, we are here to
support the product and you, the user.
AllPassLaboratoriesproductspurchasednewfromanauthorizedPassLaboratoriesdealer
in North America are covered by a transferable, limited 3-year warranty. This warranty
includesallpartsandlaborchargesincurredatthefactoryorfactoryspeciedrepairfacility,
exclusive of any subsequent or consequential damages. Damage due to physical abuse is
specically excluded under this warranty.
Forthiswarrantytoapplythecustomerisresponsibleforreturningtheproductunmodied
tothefactorywithinthespeciedwarrantyperiod.Thecustomerassumesallresponsibility
for shipping and insurance to and from the factory or a factory specied repair facility.The
conditionsandstipulationsofthisPassLaboratorieswarrantyonlyappliestounitsoriginally
sold new through an authorized dealer. Warranty on factory repair is 60 days and covers
only the scope of the original repair.
Non-North America customers should consult with their original Pass Labs dealer or
distributorforwarrantyrepairinstructionpriortocontactingthefactoryorshippingproduct
to the factory for repair.
Non-North American product must be returned to the country of origin for warranty
service. ForeigndistributorsareonlyrequiredtooerwarrantyserviceonPassLaboratories
product that they have imported, veriable by serial number.
Please note: Conditions of warranty service and customer rights for product purchased
outside the United States may vary depending upon the distributor and local laws. Please
check with your local distributor for specic rights and details.
Any modications to Pass Laboratories products that have not received written factory
approval nullify all claims and void all provisions of the warranty and liability by the maker
orauthorizeddistributor.Shouldamodiedproductbereturnedtothefactoryforrepairthe
ownerwillberequiredtopayallnecessarychargesfortherepairinadditiontothosecharges
required to return the product to it’s original conguration.
In the case of safety issues, no product shall be returned to the customer without those
safety issues being corrected to the most recent accepted standards.
Removal or alteration of original Pass Labs serial numbers voids the factory warranty.
Product with altered or missing serial numbers will be suspect as counterfeit or stolen
product.
PassLaboratorieswillnotrepairorinanywayindemnifyanycounterfeitorclonedproduct.
Pass Laboratories does not oer products in voltages intended for international markets
either to authorized Pass Labs dealers or to third parties located in the United States or
Canada.
For more information please contact: Pass Laboratories Inc.