Pax Technology S920 User manual

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PAX
Technology®
S920 Quick Reference Guide
Retail - EBT
PAX Technology® Customer Support
[email protected]
[phone]
www.pax.us
20181102 v1.1
PAX S920 Mobile Terminal
Intelligence of an ECR in a handheld point of sale.
The PAX S920 is a sleek, compact mobile point of
sale terminal. The S920 comes with a large ultra-
clear high denition color display with a beautiful
back-lit keypad. Transactions are incredibly fast,
powered by a high-tech processor, larger memory
capacity, and embedded contactless and NFC
technology. Includes electronic signature capture.
Superior battery life for portable use.
The S920 Quick Reference Guide is designed to
help you with step-by-step instructions for basic
transactions and functions.
* PAX Technology, Inc. is not responsible for the
content, quality, accuracy or completeness of any
information or materials contained in these
pages. PAX Technology, Inc. does not endorse any
content, viewpoints, products, or services contained
on these pages and shall not be held liable for any
losses caused by reliance on the accuracy, reliability
or timeliness of such information. Any person or
entity that relies on any information obtained from
these pages does so at his/her own risk.

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S920 Basic EBT Sale
Step 1. From the idle screen, press the
[ENTER] key and select the card type [EBT].
Step 2. Select the transaction type [SALE].
S920 Basic EBT Sale
Step 3. Enter the sale amount and press
the [ENTER] key.
Step 4. Select the type of EBT payment
[FoodStamp] or [CashBenet].
S920 Basic EBT Sale
Step 5. Swipe or enter the card number.
Step 6. The customer enters PIN and presses
the [ENTER] key.

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S920 Basic EBT Sale
Step 7. The merchant copy nishes printing.
Tear the receipt and print the customer copy.
S920 Voucher Sale
Step 1. From the idle screen, press the
[ENTER] key and select the card type [EBT].
S920 Voucher Sale
Step 2. Select the transaction type [SALE].
Step 3. Enter the sale amount and press
the [ENTER] key.
S920 Voucher Sale
Step 4. Select the type of EBT payment [Voucher].
Step 5. Enter the card number.

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S920 Voucher Sale
The terminal displays the full card number on
the screen as you enter it.
Step 7. Enter the card’s expiration date.
S920 Voucher Sale
Step 8. Enter the voucher number to redeem.
Step 9. Enter the authorization number for
the transaction.
S920 Voucher Sale
Step 10. The merchant copy nishes printing.
Tear the receipt and print the customer copy.
S920 FoodStamp Return
Step 1. From the idle screen, press the [ENTER]
key and select the card type [EBT].

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S920 FoodStamp Return
Step 2. Select the transaction type [RETURN].
Step 3. Enter the amount to return and press
the [ENTER] key.
S920 FoodStamp Return
Step 4. Select the type of EBT payment
[FoodStamp].
Step 5. Swipe or enter the card number.
S920 FoodStamp Return
Step 6. The customer enters PIN and presses
the [ENTER] key.
Step 7. The merchant copy nishes printing.
Tear the receipt and print the customer copy.

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S920 Voucher Return
Step 1. From the idle screen, press the
[ENTER] key and select the card type [EBT].
Step 2. Select the transaction type [RETURN].
S920 Voucher Return
Step 3. Enter the amount to return and press
the [ENTER] key.
Step 4. Select the type of EBT payment
[Voucher].
S920 Voucher Return
Step 5. Enter the card number.
The terminal displays the full card number on the
screen as you enter it.

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S920 Voucher Return
Step 6. Enter the card’s expiration date.
Step 7. Enter the voucher number to return.
S920 Voucher Return
Step 8. Enter the authorization number for
the transaction.
Step 9. The merchant copy nishes printing.
Tear the receipt and print the customer copy.
S920 EBT Withdrawal
Step 1. From the idle screen, press the [ENTER]
key and select the card type [EBT].
Step 2. Select the transaction type
[WITHDRAWAL].

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S920 EBT Withdrawal
Step 3. Enter the amount to withdraw and
press the [ENTER] key.
Step 4. Swipe or enter the card number.
S920 EBT Withdrawal
Step 5. The customer enters PIN and presses
the [ENTER] key.
Step 6. The merchant copy nishes printing.
Tear the receipt and print the customer copy.
S920 Void Transaction
Step 1. From the idle screen, press the [ENTER]
key and select the card type [EBT].
Step 2. Select the transaction type [V/SALE] or
[V/RTRN].

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S920 Check Balance
Step 1. From the idle screen, press the
[ENTER] key and select the card type [EBT].
S920 Check Balance
Step 2. Select the transaction type [BALANCE].
Step 3. Swipe or enter the card number.
S920 Void Transaction
Step 3. Enter the transaction number for
the void and press the [ENTER] key.
Step 4. Press the [ENTER] key to conrm the
selected transaction or use the arrow keys to
change the shown transaction.
S920 Void Transaction
Step 5. The merchant copy nishes printing.
Tear the receipt and print the customer copy.

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S920 Check Balance
Step 4. The customer enters PIN and presses
the [ENTER] key.
Step 5. The customer copy nishes printing.
S920 Close Batch
Step 1. From the idle screen, press the
[FUNC] key and select [Batch].
Step 2. Select the [Batch Close] option.
S920 Close Batch
Step 3. The terminal checks and processes
the batch, then prints the Batch Report.
S920 Reprint Last
Step 1. From the idle screen, press the [FUNC] key
and select the function [Reprint].

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S920 Reprint Last
Step 2. Select the [Last Cust. Rcpt] option.
Step 3. The last transaction customer receipt
prints.

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PAX Technology, Inc. 8880 Freedom Crossing Trail
Building 400, 3rd Floor, Suite 300, Jacksonville, FL 32256
PAX Customer Support
For questions or help with the terminal installation,
please contact your service provider or PAX
customer support.
PAX Technology Inc.
E. [email protected]
T. [phone]
W. www.pax.us
This document is provided to you for informational
purposes only. All features and specications are
subject to change without notice.
PAX are either trademarks or registered trademarks
of PAX Technology Limited in China and/or other
countries.
All other trademarks or brand names are the
properties of their respective holders. Copyright
2018, PAX Technology Limited, All Rights Reserved.
RF Exposure Information
This device meets the government’s requirement
for exposure to radio waves. This device is designed
and manufactured not to exceed the emission limits
for exposure to radio frequency (RF) energy set by
the Federal Communications Commission of the U.S.
Government.
This device complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference
and (2) this device must accept any interference
received, including interference that may cause
undesired operation. This equipment complies with
Part 68 of the FCC rules and the requirements
adopted by the ACTA. On the body of this equipment
is a label that contains among other information a
product identier. If requested, this number must be
provided to the telephone company.
FCC Regulations