PAX A920 User manual

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PAX Technology® Customer Support
[email protected]
[phone]
www.pax.us
20171114 v1.0
PAX A920 Mobile Terminal
Intelligence of an ECR in a handheld point of sale.
The PAX A920 is an elegantly designed compact
secure portable payment terminal powered by an
Android operating system. The A920 comes with a
large high definition color display. A thermal printer
that is neatly hidden to maximize usable screen area
for customer facing transactions. Includes NFC
contactless and electronic signature capture. Great
battery life for portable use.
The A920 Quick Reference Guide is to help
you with step by step instructions for basic
transactions and functions.
*PAX Technology, Inc. is not responsible
for the content, quality, accuracy or
completeness of any information or
materials contained in on these
pages. PAX Technology, Inc. does not
endorse any content, viewpoints,
products, or services contained on these
pages and shall not be held liable for any
losses caused by reliance on the accuracy,
reliability or timeliness of such
information. Any person or entity that
relies on any information obtained from
these pages does so at his/her own risk.
®
PAX
Technology®
A920 Quick Reference Guide
Retail

A920 Basic Credit Sale
Step 1. From the idle screen select the
transaction type [Sale].
Step 2. Please enter the sale amount and
select [CONFIRM].
A920 Basic Credit Sale
Step 3. Insert, swipe or enter the card number.
Step 4. Sign your signature on the
screen and then select [CONFIRM] to
accept or [CLEAR] to clear the signature
and retry the signature again.
A920 Basic Credit Sale
Step 5. Select the [PRINT] button to print
the receipts.
Step 6. Please remove the card.
PAX Technologies, 4901 Belfort Road, Suite 130
Jacksonville, FL 32256
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A920 Basic Credit Sale
Step 7. The terminal will display the transaction
status.
A920 Credit Refund
Step 1. From the idle screen select the
transaction type [Refund].
A920 Credit Refund
Step 2. Select the how the terminal will apply
the refund. Select [By CardNum] to use the
original card number or select [RefNo] to use the
original transaction reference number.
Step 3. Swipe or enter the card number.
A920 Credit Refund
Step 4. Sign your signature on the screen
and then select [CONFIRM] to accept or
[CLEAR] to clear the signature and retry the
signature again.
Step 5. Select the [PRINT] button to print
the receipts.
PAX Technologies, 4901 Belfort Road, Suite 130
Jacksonville, FL 32256
3

A920 Credit Refund
Step 6. The terminal will display the
transaction status.
A920 Void Sale
Step 1. From the idle screen select the
transaction type [Void Sale].
A920 Void Sale
Step 2. Swipe or enter the card number.
Step 3. Input the original transaction number
and then select [CONFIRM].
A920 Void Sale
Step 4. Input the original transaction
number and then select [CONFIRM] if the
displayed transaction is the one to be
voided.
Step 5. Sign your signature on the screen
and then select [CONFIRM] to accept or
[CLEAR] to clear the signature and retry the
signature again.
PAX Technologies, 4901 Belfort Road, Suite 130
Jacksonville, FL 32256
4

A920 Void Sale
Step 6. Select the [PRINT] button to print
the receipts.
Step 7. The terminal will display the
transaction status.
A920 Forced Sale
Step 1. From the idle screen select the
transaction type [Forced].
Step 2. Please enter the sale amount and select
[CONFIRM].
A920 Forced Sale
Step 3. Swipe or enter the card number.
Step 4. Enter the Auth Code of the
transaction and then select [CONFIRM].
PAX Technologies, 4901 Belfort Road, Suite 130
Jacksonville, FL 32256
5

A920 Forced Sale
Step 5. Sign your signature on the screen
and then select [CONFIRM] to accept or
[CLEAR] to clear the signature and retry the
signature again.
Step 6. Select the [PRINT] button to print
the receipts.
A920 Forced Sale
Step 7. The terminal will display the transaction
status.
A920 Close Batch
Step 1. From the idle screen select the [FUNC]
option.
A920 Close Batch
Step 2. Select the [Batch] option.
Step 3. When prompted “Close Batch?”
select [OK] to close the batch or select
Cancel to stop the batch close.
PAX Technologies, 4901 Belfort Road, Suite 130
Jacksonville, FL 32256
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A920 Close Batch
Step 4. If prompted “Close W/Untipped?”
select [OK] to zero out untipped transactions
and close the batch or select Cancel to stop the
batch close.
Step 5. The terminal will display the batch close
status.
A920 Reprint Last
Step 1. From the idle screen select the [FUNC]
option.
Step 2. Select the [Print] option.
A920 Reprint Last
Step 3. To reprint the last transaction,
select the [Print Last] option.
PAX Customer Support
For questions or help with the terminal please
contact your service provider or PAX customer
support.
PAX Technology Inc.
E. [email protected]
T. [phone]
W. www.pax.us
This document is provided to you for informational
purposes only. All features and specifications are
subject to change without notice.
PAX are either trademarks or registered
trademarks of PAX Technology Limited in China
and/or other countries.
All other trademarks or brand names are the
properties of their respective holders. Copyright
2016, PAX Technology Limited, All Rights
Reserved.
PAX Technologies, 4901 Belfort Road, Suite 130
Jacksonville, FL 32256
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