Paxar TC6039OH Service manual

Monarch
Pathfinder Ultra
Printer
®
®®
Platinum
Operator’s
Handbook
Operator’s
Handbook
04/18/02 7512
653258
$15.50
32232
SALE
$25.00
58523
49
PEARL EARRINGS
99565
$200.00
04/18/02
8
7512
45453
9
TC6039OH Rev.AF5/08©2007 Paxar Americas, Inc. asubsidiary of Avery Dennison Corp. All rights reserved.

This device has been tested and found to comply with the limits for a
Class B digital device pursuant to Part 15 of the Federal Communications
Commissions Rules and Regulation. These limits are designed to provide
reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses,
and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference
to radio communications. Operation of this equipment in a residential
area is likely to cause harmful interference in which case the user will be
required to correct the interference at his own expense. However, there
is no guarantee that interference will not occur in a particular installation.
If the equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on,
the user is encouraged to try to correct the interference by one or more of
the following measures:
♦ Re-orient or relocate the receiving antenna.
♦ Increase the separation between the equipment and receiver.
♦ Connect the equipment into an outlet on a circuit different from that
which the receiver is connected.
This Class B digital apparatus meets the requirements of the Canadian
Interference-Causing Equipment Regulations.
Cet appareil numérique de la Classe B respecte toutes les exigences du
Règlement sur le Matériel Brouilleur du Canada.
Trademarks
Monarch®, Pathfinder®, Ultra®, 6039, 6063, 9462, and 9465 are trademarks of Paxar
Americas, Inc.
Paxar® is a trademark of Paxar Corporation.
Avery Dennison® is a trademark of Avery Dennison
Corporation.
Microsoft and Windows are trademarks
of Microsoft Corporation.
Avery Dennison Printer Systems Division
170 Monarch Lane
Miamisburg, OH 45342 Outside the U.S., send batteries to:
Paxar EMEA, 4 Awberry Court
Croxley Business Park, Hatters Lane,
Watford, WD18 8PD

i
TABLE OF CONTENTS
INTRODUCTION 1-1
Using this Manual....................................................................................1-2
Audience ................................................................................................1-2
Helpful Reminders ...................................................................................1-3
Attaching the Safety Strap........................................................................1-4
USING BATTERIES 2-1
Using the Main Battery.............................................................................2-1
Changing the Main Battery ....................................................................2-2
Charging the Backup Battery ....................................................................2-3
Checking the Battery Status .....................................................................2-4
Main Battery Safety Information ................................................................2-5
USING SUPPLIES 3-1
Loading Supplies.....................................................................................3-1
Loading for Peel Mode..........................................................................3-3
Loading for Non-Peel Mode ...................................................................3-5
Selecting the Supply Type ........................................................................3-6
Removing Supplies in Peel Mode ..............................................................3-7

ii
ENTERING & PRINTING DATA 4-1
Using the Keypad ....................................................................................4-1
Entering Data ......................................................................................4-2
Entering Special Characters/Symbols .....................................................4-2
Using the Display ....................................................................................4-3
Reading the Status Bar .........................................................................4-3
Scanning Bar Codes ................................................................................4-4
Certification Note ....................................................................................4-5
Printing ..................................................................................................4-6
Adjusting the Print Contrast......................................................................4-6
Power Management .................................................................................4-8
Radio Frequency Communications.............................................................4-8
CARE & MAINTENANCE 5-1
Cleaning.................................................................................................5-1
Cleaning the Printhead .........................................................................5-2
Cleaning the Platen Roller ....................................................................5-3
Cleaning the Pinch and Feed Rollers......................................................5-4
Cleaning the Sensors ...........................................................................5-4
Cleaning the Scanner Window ...............................................................5-5
Cleaning the Scanner Flex Cable ...........................................................5-5
Clearing Supply Jams ..............................................................................5-6
Storing the Printer ...................................................................................5-6

iii
TROUBLESHOOTING 6-1
Checking the Software Version .................................................................6-2
Printing a Test Label................................................................................6-3
Error Codes.........................................................................................6-4
Technical Support....................................................................................6-4
SPECIFICATIONS & ACCESSORIES A-1
Specifications ........................................................................................ A-1
Accessories ........................................................................................... A-2

iv

Introduction 1-1
INTRODUCTION
The Monarch® Pathfinder® Ultra® Platinum 6039™ printer prints,
scans bar codes, collects data, and communicates with other devices.
The printer operates on a MicrosoftWindows-based CE platform.
The printer features
♦ Touch screen display
♦ 18-key alphanumeric keypad
♦ On-Demand and continuous printing
♦ Adjustable supply width capabilities
♦ Clock/calendar
♦ USB port communications
♦ Graphic printing capabilities
♦ Display backlight
♦ Low power shutdown to conserve the battery
♦ Laser scanner (factory-installed option)
♦ Wireless 802.11b/g Radio (factory-installed option)
♦ 512MB SD memory card (factory-installed option)
♦ 256MB Print Engine memory expansion (factory-installed option)
1

1-2 Operator’s Handbook
Using this Manual
Following is a summary of the contents of this manual:
Chapter Contents
1 Introduction Information you should know before using the printer.
2 Using Batteries Charging, changing, and using batteries safely.
3 Using Supplies Supply loading and removal.
4 Entering and
Printing Data
Information about using the display, keypad, scanner,
and printing.
5 Care &
Maintenance
Clearing supply jams and cleaning the printer.
6 Troubleshooting Common problems and their solutions.
A Specifications &
Accessories
Printer specifications and accessories/options.
Audience
This manual is for the operator who scans or manually enters data and
prints and applies labels.
A Quick Reference for this printer is available in the box. A Programmer’s
Manual and other documentation are available on our Web site
(www.paxar.com).
Information in this document supercedes information in previous versions.
Check our Web site for the latest documentation and release information.

Introduction 1-3
Getting Started
To start using the printer, you must:
1. Review the safety information in the Regulatory Compliance
document provided with your printer.
2. Charge the main battery. See “Charging the Main Battery” in
Chapter 2 for more information.
Note: You must charge the battery before using it.
3. Insert the main battery. See “Changing the Main Battery” in
Chapter 2 for more information.
4. Attach the safety strap found in the documentation package. See
“Attaching the Safety Strap” later in this chapter for more information.
5. Load supplies in the printer. See “Loading the Supplies” in
Chapter 3 for more information.
6. Turn on the printer. Wait 30 seconds for the desktop to load before
touching the display or using the keypad.
Note: Your System Administrator must load an application in the printer
before you can use it.
Helpful Reminders
♦ Always start with a fully charged battery.
♦ Attach the safety strap to your wrist before using the printer.
♦ Do not pound the printer when applying labels printed in peel mode.
♦ Switch to a fully charged battery every time you load a new roll of
supplies (doing so ensures optimum print quality).
♦ Turn off the printer when you are not using it.
♦ When you remove the main battery, connect the printer to the Battery
Backup Power.
♦ Operate and store the printer with the recommended temperature and
humidity ranges. See Appendix A, “Specifications and Accessories,”
for more information.

1-4 Operator’s Handbook
Attaching the Safety Strap
1. Turn the printer upside down, resting its top on the table.
2. Remove the stylus strap from the loop.
3. Take the thin end of the safety strap, and push it through the loop at
the bottom of the printer handle (near the battery compartment).
4. Push the thick end of the safety strap through the thin end’s loop.
5. Pull the strap. It may be necessary to help the thin end’s loop fit over
the plastic piece in the middle of the strap and pull the strap tight.
6. Attach the stylus strap to the loop as shown.

Using Batteries 2-1
USING BATTERIES
The printer uses two batteries: a main battery and a backup
battery.
Battery Use
Main Running the printer. It is also rechargeable using the
Monarch9462single-station or the Monarch9465
four-station charger.
Backup Maintaining the printer’s system settings.
Using the Main Battery
The printer’s main power source is a 7.4V lithium-ion battery.
Note: The printer only takes this battery. Do not substitute batteries.
You must charge the battery when you receive the printer, even if you do
not use it right away.
Charging the Main Battery
To charge the main battery, use either the 9462 single-station
or 9465 four-station battery chargers. Refer to the
documentation provided with the chargers for more
information. Charging time is approximately 1.5 – 3 hours.
Warning: The battery might explode if placed on a
different charger.
2

2-2 Operator’s Handbook
Changing the Main Battery
To change the main battery:
1. Turn the printer over and press the button on the battery compartment
door (at the bottom of the printer’s handle) and slide it open.
2. Turn the printer upright, holding your palm beneath the open battery
compartment. Hit the printer on your hand and catch the battery as it
slides out.
3. Insert a new battery into the compartment (connector end first).
4. Slide the compartment door shut until clicks into place.
Main Battery
Battery
Compartment
Door
Button

Using Batteries 2-3
Charging the Backup Battery
The internal backup battery is a 3.6-volt lithium-ion battery that maintains
the printer’s system settings. The backup battery maintains its charge
through the main battery or the Battery Backup Power. When fully
charged, the backup battery provides seven days of power. To keep the
battery fully charged, connect the Battery Backup Power whenever you
remove the main battery.
Note: If the printer does not have a main battery or is not connected to
the Battery Backup Power, it loses its charge and the printer’s
system settings.
1. Remove the main battery from the
battery compartment.
2. Connect the Battery Backup Power as
shown.
3. Plug the other end into a grounded
electrical outlet.
The LED at the top left of the
keypad blinks amber when the
Battery Backup Power is properly
connected.

2-4 Operator’s Handbook
Checking the Battery Status
The printer easily provides the status of the main and backup batteries.
1. Tap the battery icon ( ) on the Status Bar on the display.
Power Supply Description
Main Battery Shows the status of the main battery. If the status is
low, printing may be interrupted. Replace the main
battery in the printer with a fully charged battery.
Backup Battery Shows the status of the backup battery. If the status is
low, remove the main battery and connect the printer to
the Battery Backup Power. If you replace the main
battery, its charge depletes while charging the backup
battery. You cannot replace the backup battery.
Remaining
Power
Shows the power levels of the main battery for system
operations and printing. If the printing power level is
low, you may still be able to use Windows functions, but
you do not have enough battery power to print. Replace
the main battery in the printer with a fully charged
battery.
2. Tap OK.

Using Batteries 2-5
Main Battery Safety Information
♦ You must charge the battery before using it. For optimal battery life,
charge the battery within three months of receipt.
Warning: The battery might explode if placed on a different charger.
♦ Take the battery out of the printer when storing the printer for a month
or longer and connect it to the Battery Backup Power.
♦ The optimal battery storage temperature is 50°F – 73°F (10°C – 23°C),
with a maximum of 104°F (40°C). The battery may lose its charge
capacity permanently if stored at temperatures less than 32°F (0°C) or
greater than 104°F (40°C). For longest life, the battery should be
stored in a cool, dry place.
♦ The operating temperature for the battery is the same as for the
printer. See Appendix A, “Specifications and Accessories,” for more
information.
♦ The recommended charging temperature is 68°F – 77°F (20°C – 25°C)
♦ Recycle Information – Do not throw in trash. Recycle to your local
regulations. The Rechargeable Battery Recycling Corporation
(RBRC) is a non-profit organization created to promote recycling of
rechargeable batteries. For more information about how to recycle
batteries in your area, visit www.rbrc.org. Batteries can also be
returned postage-paid to: ERC; 200 Monarch Lane Door #39;
Miamisburg, OH 45342.
Caution: Do not disassemble, short-circuit, heat above 80°C, or
incinerate the battery. It may explode.
♦ Do not let the battery come into contact with metal objects.
♦ Do not use a battery with a cracked case.
♦ Do not let the battery get wet.
♦ It is normal for battery capacity to decrease up to 20% over the first
300 cycles of use.
♦ The battery should be charged before long-term storage or after the
battery has been exhausted from a printing session. Frequent
charging actually prolongs battery life and has no negative effects
such as memory issues.

2-6 Operator’s Handbook
♦ The printer uses battery power even when the printer is not printing.
Remove the printer’s main battery and place on a charger when the
printer is not in use.
♦ If the printer does not have a main battery, connect the printer to the
Battery Backup Power.
Many factors affect your battery’s performance, including the quantity of
labels printed, percentage of black per label, and power management.

Using Supplies 3-1
USING SUPPLIES
The printer can use three types of supplies:
♦ Labels
♦ Tags
♦ Receipt Paper.
See “Selecting the Supply Type” in this chapter for more information.
There are two print modes. The way you load the supplies depends on
the print mode you use.
♦ Peel mode removes the backing paper from the supplies as it prints
the labels. This mode allows you to apply the label immediately. It is
only for labels. When using the on-demand sensor, you can press the
trigger to print a label or the next label prints automatically when the
previous one is removed.
♦ Non-Peel mode does not remove the backing paper. It is for labels
printed in a continuous strip, tags, and receipt paper.
Loading Supplies
To load supplies:
1. Turn on the printer.
2. Press the latch buttons and open the supply cover.
3
Cover
Latch Buttons

3-2 Operator’s Handbook
3. Pull back the supply lock tab.
4. Open the spring-loaded supply holder. Spread the supply holder tabs
apart with one hand so it adjusts to the size of your supply roll. You
can set it at 1.2”, 1.5”, and 2.0”.
Supply Holder
Supply Lock Tab

Using Supplies 3-3
5. Place the supply roll in the supply holder so the supply feeds labels
from the bottom.
6. Load the supplies for the print mode you want. See “Loading for Peel
Mode” or “Loading for Non-Peel Mode” for more information.
Loading for Peel Mode
To load supplies for peel mode:
1. Peel and discard the first four inches of labels from the backing
paper.
2. Hold the printer upright and gently press down on the label deflector.
(It may be stiff.)
Label Deflector

3-4 Operator’s Handbook
3. Feed all four inches of the backing paper under the applicator roller,
over the peel bar, and under the label deflector.
4. Push the label deflector up until it snaps into place.
5. Partially close the cover to the first position.
6. Pull the backing paper over the guide roller, down to the pinch and
feed rollers.
Applicator Roller
Peel Bar
Label Deflector
Partially closed cover