Oki C610dn Service manual

Handy Reference
Guide de référence pratique
Referencia Rápida
Guia de referência rápida
C610
59404101 my.okidata.com

2
Contents Table des matières
Ordering Replacement
Supplies . . . . . . . . . . . . . . . 4
Using the Printer Menu . . . . 5
Navigating. . . . . . . . . . . . . 5
Menu Summary . . . . . . . . . 6
Print Media Settings. . . . . . . 7
Print Media Settings. . . . . . . 8
Tray 1 and Optional Trays 2
and 3, . . . . . . . . . . . . . . . . . 9
Usable Print Media . . . . . . . 9
Loading Paper . . . . . . . . . .10
Multi-Purpose Tray. . . . . . . 11
Usable Print Media . . . . . . .11
Loading Print Media . . . . . .12
Exit Trays . . . . . . . . . . . . . . 13
Power Save Mode. . . . . . . . 14
Clearing Media Jams. . . . . . 15
Troubleshooting . . . . . . . . . 23
Service & Support. . . . . . . . 24
Commande de fournitures25
Utilisation des menus de
l'imprimante . . . . . . . . . . .26
Déplacement. . . . . . . . . . . 26
Sommaire des menus. . . . . 27
Paramètres de support
d’impression . . . . . . . . . . .28
Paramètres de support
d’impression . . . . . . . . . . .29
Bacs 1, 2 et 3 optionnel . . .30
Supports d'impression
utilisables . . . . . . . . . . . . 30
Chargement des supports
d'impression . . . . . . . . . . 31
Bac multifonction . . . . . . . .32
Supports d'impression
utilisables . . . . . . . . . . . . 32
Chargement des supports
d'impression . . . . . . . . . . 33
Bacs de sortie . . . . . . . . . . .34
Mode d'économie d'énergie 35
Dégagement des bourrages36
Dépannage . . . . . . . . . . . . .44
Service et support . . . . . . .45
59404101

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Cómo hacer sus pedidos
de suministros . . . . . . . 46
Uso el menú de la
impresora . . . . . . . . . . . . . 47
Navegar . . . . . . . . . . . . . .47
Resumen de la menú . . . . .48
Configuración de los Medios
de Impresión . . . . . . . . . . 49
Configuración de los Medios
de Impresión . . . . . . . . . . 50
Bandeja 1, Bandejas 2 y 3
Opcional . . . . . . . . . . . . . . 51
Medios de Impresión
utilizable . . . . . . . . . . . . .51
Carga del papel . . . . . . . . .52
Bandeja Multi-Uso . . . . . . . 53
Medios de Impresión
utilizable . . . . . . . . . . . . .53
Carga del medios de
impresión . . . . . . . . . . . .54
Bandejas de salida . . . . . . . 55
Ahorro de energía . . . . . . . 56
Solución de atascos . . . . . . 57
Resolución de problemas . . 65
Servicio y Soporte . . . . . . . 66
Pedidos de suprimentos
de reposição. . . . . . . . . . 67
Uso do menu da
impressora. . . . . . . . . . . .68
Navegar . . . . . . . . . . . . . . 68
Resumo do menu. . . . . . . . 69
Config. dos materiais de
impressão . . . . . . . . . . . . .70
Config. dos materiais de
impressão . . . . . . . . . . . . .71
Bandeja 1, Bandejas 2 e 3
Opcional . . . . . . . . . . . . . .72
Mídia de impressão
utilizáveis . . . . . . . . . . . . 72
Colocação do papel . . . . . . 73
Bandeja multifuncional. . . .74
Mídia de impressão
utilizáveis . . . . . . . . . . . . 74
Colocação do mídia de
impressão. . . . . . . . . . . . 75
Escaninhos de saída . . . . . .76
Economia de energia . . . . .77
Eliminação de atolamentos
de papel . . . . . . . . . . . . . .78
Resolução de problemas. . .86
Assistência técnica e
suporte . . . . . . . . . . . . . . .87
Contenido Sumário

4 • C610 • English
English
Ordering Replacement Supplies
How to Order
• Consult the dealer where you
purchased your printer.
• Consult an Oki Data Authorized
Sales or Service Dealer. For
your nearest dealer, call
1-800-654-3282.
•U.S., Puerto Rico, Guam,
U.S. Virgin Islands only: Order
on the Internet at
WWW.OKIPRINTINGSOLUTIONS.COM
•U.S. only: Order toll-free by
phone at 1-800-654-3282,
using VISA
®
, MasterCard
®
, or
AMEX
®
.
Order Numbers
Toners, Type C15
Important! Use only genuine Oki
Toner Cartridges.
Drums, Type C15
Maintenance Items: Fusers
and Transfer Belt
Maintenance items are warranted
against defects for 90 days. When
the printer display indicates that
they are near end of life, a
replacement must be purchased.
Installation
These items include installation
instructions.
Toner Order No.
Black 44315304
Cyan 44315303
Magenta 44315302
Yellow 44315301
Image Drum Order No.
Black 44315104
Cyan 44315103
Magenta 44315102
Yellow 44315101
Item Order No.
Fuser, 120V 44289101
Fuser, 230V 44289102
Transfer Belt 44341901

5 • C610 • English
Using the Printer Menu
Navigating
Note
Settings made in the printer
driver will override the printer
menu settings.
Navigating the Menu
1. Press
to enter the Menu mode.
2. Press
or
repeatedly to scroll through the
Categories, Items and Values.
3. Press
to select a Category, Item or
Value to change, or to engage
the new setting for a Value.
4. Press
to exit the Menu mode.
For Example
If the MP Tray will normally be
loaded with index cards, set the
printer menu as follows:
1. Press
E NTER .
2. Press the down arrow key to
move down to
Menus . Press
E NTER
3. Press E NTER to select Tray
Configuration
.
4. Press the down arrow key to
move down to
MPTray Config .
Press
E NTER .
5. Press the down arrow key to
move down to
Media Type .
Press
E NTER .
6. Press the down arrow key to
move down to
Card Stock .
Press
E NTER .
An asterisk appears next to
your selection. The setting is
engaged.
7. Press
O N L INE .

6 • C610 • English
Using the Printer Menu
Menu Summary
Summary of Menu
Categories
© Configuration
•TrayCount
• Supplies Life
•Network
•System
© Print Information
© Shutdown Menu
© Print Secure Job Menu
© Menus
• Tray Configuration
•SystemAdjust
© Admin Setup
For use by the System
Administrator. To access this
menu you must enter the
password. If you have no
administrator, the default
password is aaaaaa.
© Calibration
© Boot Menu
© Parallel Setup
© USB Setup
© Security Setup
© Storage Setup
© Power Setup
© Language Setup
© Print Statistics
Printing the
Configuration Report
The Configuration report provides
a listing of the current printer
menu settings.
1. Press
E NTER .
2. Press the down arrow key to
select
Print Information .
3. Press
E NTER .
4. Press E NTER to select
Configuration .
5. Press E NTER to select Execute .
The Configuration report prints
and the printer goes back on
line.

7 • C610 • English
Print Media Settings
Always make sure the media setting
matches the print media you are
using.
Improper media settings:
• cause poor quality printing
• cause flaking
• can damage the printer
Note
Printer driver settings override
printer menu settings.
Default Settings
The default media weight setting
for Tray1 is Light.
The default setting for the MP
(Multi Purpose) Tray is Medium.
Resetting to the Defaults
Note
A password is required to
access this area of the printer
menu. If you have a System
Administrator, only they can
reset the defaults.
1. Press
E NTER .
2. Press the down arrow key to
move down to
Admin Setup .
Press
E NTER .
3. Enter the administrative
password (the default
password is aaaaaa).
a. Press the up arrow key (a to
z, 0 to 9) or the down arrow
key (9 to 0, z to a) to scan
through the various
numbers and letters of the
alphabet.
b. Press
E NTER .
c. Repeat a and b above for
each digit of the password.
4. Press
E NTER .
5. Press the down arrow key to
move down to
Settings . Press
E NTER .
6. Press
E NTER to select Reset
Settings
.
7. Press
E NTER to select Execute .
The printer resets and returns
to the on-line state.

8 • C610 • English
Print Media Settings
Temporarily Changing the
Media Weight for an
Individual Print Job
If you are printing a job on
special media, you can
temporarily load the media in a
tray and change the media
settings for that tray in the driver
as you print the job.
Media Weight Settings
Media weight settings can be
made in the printer menu or the
printer driver.
• Light: 16–17 lb. US Bond (60–
63 g/m²)
• Medium Light: 18 lb. US Bond
(64–74 g/m
2
)
• Medium: 20–24 lb. US Bond
(75–89 g/m
2
)
• Medium Heavy: 24–28 lb. US
Bond (90–104 g/m
2
)
•Heavy:28–32 lb. US Bond
(105–120 g/m
2
)
• Ultra Heavy 1 (Tray 1): 32–
50 lb. US Bond (121–
188 g/m
2
)
• Ultra Heavy 2: 50–59 lb. US
Bond (189–220 g/m
2
)
• Ultra Heavy 3: 59–67 lb. US
Bond (221–250 g/m
2
)

9 • C610 • English
Tray 1 and Optional Trays 2 and 3,
Usable Print Media
Media Specifications
Weight Range
16–67 lb. US Bond (60–250 g/m
2
)
Standard Sizes:
Letter, Legal-14, Legal-13.5, Legal-13, Executive,
A4, A5, A6, B5.
Custom Sizes:
•Min.: 5.5 x 8.3'' (140 x 211 mm)
•Max.: 8.5 x 14'' (216 x 356 mm)
Must be defined in driver before printing: see your
on-line User’s Guide.
Capacity:
250 sheets of 21-lb. (80 g/m
2
) paper

10 • C610 • English
Tray 1 and Optional Trays 2 and 3 (cont.)
Loading Paper
1
2
3
4
5
6
3

11 • C610 • English
Multi-Purpose Tray
Usable Print Media
Media Specifications
Weight Range
16–67 lb. US Bond (60–250 g/m
2
)
Standard Sizes:
Letter, Legal-14, Legal-13.5, Legal-13, Executive, A4, A5,
A6, B5, Com-10 envelopes.
Custom Sizes:
Width: 3” – 8.5” (76 – 216 mm)
Length: 5” – 52” (127 – 1320 mm) (banner printing)
Must be defined in driver before printing: see your on-line
User’s Guide.
Takes:
•100 sheets 20-lb. (75 g/m
2
) paper
•10 envelopes
•20 sheetsoflabels
•50 transparencies
•Banners, one at a time

12 • C610 • English
Multi-Purpose Tray (cont.)
Loading Print Media
1
2
3
4
5
Letterhead Stationery
• Load face up, top edge into
the printer.
Envelopes
• Load print side up (flap
down) with top edge aimed
into the printer.
3

13 • C610 • English
Exit Trays
Top (Face Down) Exit
Tray
This is the exit tray that is
normally used.
• For papers up to 50 lb. US
Bond (188 g/m
2
).
• Holds up to 250 sheets of
21-lb. US Bond (80 g/m
2
)
paper.
• Sheets exit face down.
Rear (Face Up) Exit Tray
• Provides straight-through,
curl-free print path for
transparencies, envelopes,
labels and heavy paper.
• Handles paper from 16 to 67
lb. US Bond (60 to 250 g/m
2
).
• Holds up to 100 sheets of
21-lb. US Bond (80 g/m
2
)
paper.
• Sheets exit face up (for
multi-page documents, select
reverse order printing in your
application Print dialog box).
Note
If the rear tray is open, all
printed pages will exit there
regardless of the printer driver
setting.
Opening the Rear-Feed Tray

14 • C610 • English
Power Save Mode
Power Save sets how long the
printer waits before going into
standby mode. The default is 1
minute.
This saves energy, but the printer
requires time to warm up when it
receives a print job or if you want
to enter the menu and change
settings.
For more information, see your
on-line User’s Guide.

15 • C610 • English
Clearing Media Jams
When “Paper Jam” appears on the second line of the display, there is
print media jammed in the printer.
Depending on where the media is jammed, there may be more than one
sheet stuck in the printer.
If one sheet is removed and there are still more sheets in the printer, the initial
message will go away temporarily, then “Paper Jam” will appear again.
Paper Jam Error Message Summary
Error No. Location of Jam Error No. Location of Jam
370 Duplex unit
1
1 Applies only if this option is installed.
382 Paper exit
371 Duplex unit* 383 Duplex unit*
372 Duplex unit* 390 MP Tray
373 Duplex unit* 391 Paper Tray
380 Paper feed 392 2
nd
Paper tray*
381 Paper path 400 Paper size
370
373
382
383
381 380, 400
390
372
371
392
391

16 • C610 • English
Clearing Media Jams (cont.)
The box below contains a summary of
the basic process for clearing jams
.
For more details see the pages
which follow.
Lower cover, but
do not latch

17 • C610 • English
Clearing Media Jams (cont.)
1. Open the top cover.
2. If a sheet is well advanced out
of the top of the printer, grip it
and pull gently to draw it fully
out.
Caution
The fuser may be hot! It is clearly
labelled. Do not touch it.
Note the location of the various
color toner cartridges.
1 = Cyan
2 = Magenta
3 = Yellow
4 = Black
Caution!
Do not touch the green image
drum surface or expose it to light
for more than 5 minutes.

18 • C610 • English
Clearing Media Jams (cont.)
3. Remove all the image
drums/toner cartridges, and
place them on a flat surface.
4. Cover them to protect them
from light.
5. Gently remove any jammed
sheet(s).

19 • C610 • English
Clearing Media Jams (cont.)
6. To remove a sheet just
entering the fuser, separate
the trailing edge of the
sheet from the belt, pull the
fuser pressure release lever
(1) towards the front and
remove the sheet. Then
release the lever.
7. If the sheet is well advanced
into the fuser:
a. Push the two retaining
levers (1) towards the front
of the printer to release the
fuser. Withdraw the fuser
unit using the handle.
b. Press release lever (1) and
pull the trapped paper from
the fuser.
c. Replace the fuser unit and
push the lock levers toward
the rear of the printer.

20 • C610 • English
Clearing Media Jams (cont.)
8. Replace the image
drums/toners, being careful to
install them in the proper
sequence.
1 = Cyan
2 = Magenta
3 = Yellow
4 = Black
9. Lower the printer cover to
protect the image drums
from light, but do not latch
it.
10. Open the rear exit tray and
pull out any sheets found in
this area.
For printers equipped with the
optional duplexer:
Open the duplex unit cover and
remove any sheets.
Close the duplex unit cover.